{"id":260595,"date":"2023-10-27T18:09:35","date_gmt":"2023-10-27T18:09:35","guid":{"rendered":"https:\/\/onedesk.com\/guia-de-integracao-incorporado\/"},"modified":"2025-05-20T17:24:11","modified_gmt":"2025-05-20T17:24:11","slug":"embedded-onboarding-guide","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/embedded-onboarding-guide\/","title":{"rendered":"Guia de integra\u00e7\u00e3o incorporado"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260595\" class=\"elementor elementor-260595 elementor-259420\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42f4753 e-flex e-con-boxed e-con e-parent\" data-id=\"42f4753\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7fada elementor-widget elementor-widget-heading\" data-id=\"2f7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Guia de integra\u00e7\u00e3o do OneDesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fbd2e elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"82fbd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/ebvV8LlGRrM\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Demonstra\u00e7\u00e3o de vis\u00e3o geral completa<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/pt-pt\/embedded-onedesk-video-guia\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Guia de v\u00eddeo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nossa Base de Conhecimento  <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d8ca5c elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"6d8ca5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Alternador de Idioma\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-dropdown-click js-wpml-ls-legacy-dropdown-click\">\n\t<ul>\n\n\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-pt-pt wpml-ls-current-language wpml-ls-item-legacy-dropdown-click\">\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" hreflang=\"pt-pt\" lang=\"pt-pt\" class=\"js-wpml-ls-item-toggle wpml-ls-item-toggle\" aria-current=\"page\" aria-expanded=\"false\" aria-controls=\"wpml-ls-submenu-click-default\" aria-haspopup=\"true\" aria-label=\"Portugu\u00eas \u2013 Language switcher, click to open then tab to navigate\" tabindex=\"0\" role=\"button\" title=\"Switch to Portugu\u00eas (Portugu\u00eas)\">\n\t\t\t\t<span class=\"wpml-ls-native\">Portugu\u00eas<\/span><\/a>\n\n\t\t\t<ul id=\"wpml-ls-submenu-click-default\" class=\"js-wpml-ls-sub-menu wpml-ls-sub-menu\">\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-en wpml-ls-first-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/\" hreflang=\"en\" lang=\"en\" class=\"wpml-ls-link\" aria-label=\"Switch to Ingl\u00eas (English)\" title=\"Switch to Ingl\u00eas (English)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">English<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Ingl\u00eas<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to Franc\u00eas (Fran\u00e7ais)\" title=\"Switch to Franc\u00eas (Fran\u00e7ais)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Franc\u00eas<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-es\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/es\/\" hreflang=\"es\" lang=\"es\" class=\"wpml-ls-link\" aria-label=\"Switch to Espanhol (Espa\u00f1ol)\" title=\"Switch to Espanhol (Espa\u00f1ol)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Espa\u00f1ol<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Espanhol<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/de\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to Alem\u00e3o (Deutsch)\" title=\"Switch to Alem\u00e3o (Deutsch)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Deutsch<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Alem\u00e3o<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/it\/\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italiano (Italiano)\" title=\"Switch to Italiano (Italiano)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Italiano<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-ru\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/ru\/\" hreflang=\"ru\" lang=\"ru\" class=\"wpml-ls-link\" aria-label=\"Switch to Russo (\u0420\u0443\u0441\u0441\u043a\u0438\u0439)\" title=\"Switch to Russo (\u0420\u0443\u0441\u0441\u043a\u0438\u0439)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">\u0420\u0443\u0441\u0441\u043a\u0438\u0439<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Russo<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-no\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/no\/\" hreflang=\"no\" lang=\"no\" class=\"wpml-ls-link\" aria-label=\"Switch to Noruegu\u00eas (Norsk bokm\u00e5l)\" title=\"Switch to Noruegu\u00eas (Norsk bokm\u00e5l)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Norsk bokm\u00e5l<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Noruegu\u00eas<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-nl\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/nl\/\" hreflang=\"nl\" lang=\"nl\" class=\"wpml-ls-link\" aria-label=\"Switch to Holand\u00eas (Nederlands)\" title=\"Switch to Holand\u00eas (Nederlands)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Nederlands<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Holand\u00eas<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-sv\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/sv\/\" hreflang=\"sv\" lang=\"sv\" class=\"wpml-ls-link\" aria-label=\"Switch to Sueco (Svenska)\" title=\"Switch to Sueco (Svenska)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Svenska<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Sueco<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-da\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/da\/\" hreflang=\"da\" lang=\"da\" class=\"wpml-ls-link\" aria-label=\"Switch to Dinamarqu\u00eas (Dansk)\" title=\"Switch to Dinamarqu\u00eas (Dansk)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">Dansk<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Dinamarqu\u00eas<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-zh-hans\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/zh-hans\/\" hreflang=\"zh-hans\" lang=\"zh-hans\" class=\"wpml-ls-link\" aria-label=\"Switch to Chin\u00eas (Simplificado) (\u7b80\u4f53\u4e2d\u6587)\" title=\"Switch to Chin\u00eas (Simplificado) (\u7b80\u4f53\u4e2d\u6587)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">\u7b80\u4f53\u4e2d\u6587<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Chin\u00eas (Simplificado)<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-hr\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/hr\/\" hreflang=\"hr\" lang=\"hr\" class=\"wpml-ls-link\" aria-label=\"Switch to Croata (hrvatski)\" title=\"Switch to Croata (hrvatski)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">hrvatski<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>Croata<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-bg wpml-ls-last-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/bg\/\" hreflang=\"bg\" lang=\"bg\" class=\"wpml-ls-link\" aria-label=\"Switch to B\u00falgaro (\u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438)\" title=\"Switch to B\u00falgaro (\u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438)\">\n\t\t\t\t\t\t\t<span class=\"wpml-ls-native\">\u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\"> (<\/span>B\u00falgaro<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t<\/li>\n\n\t<\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4877203 e-flex e-con-boxed e-con e-parent\" data-id=\"4877203\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8f5fba elementor-widget elementor-widget-html\" data-id=\"b8f5fba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"noODwidget\" style=\"display:none\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be91974 e-con-full e-flex e-con e-child\" data-id=\"be91974\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04ce1de elementor-widget elementor-widget-heading\" data-id=\"04ce1de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bem-vindo ao OneDesk!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-026aef7 elementor-widget elementor-widget-text-editor\" data-id=\"026aef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O guia de integra\u00e7\u00e3o do OneDesk oferece um curso passo a passo para configurar sua conta. Comece aqui para saber mais sobre como aproveitar ao m\u00e1ximo o OneDesk. <span style=\"font-style: inherit; font-weight: inherit;\">Primeiro, se ainda n\u00e3o o fez,<\/span> <a style=\"font-style: inherit; font-weight: inherit; background-color: #ffffff;\" href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\" target=\"_blank\" rel=\"noopener\">crie uma conta.<\/a> <span style=\"font-style: inherit; font-weight: inherit;\">. Oferecemos um teste completo de 14 dias, onde voc\u00ea pode experimentar todos os recursos e come\u00e7ar a configurar sua conta.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56dc34a elementor-widget elementor-widget-text-editor\" data-id=\"56dc34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ap\u00f3s o cadastro, voc\u00ea ser\u00e1 recebido pelo &#8220;Assistente de Introdu\u00e7\u00e3o&#8221;. Este assistente o guiar\u00e1 pelos requisitos b\u00e1sicos para a configura\u00e7\u00e3o da sua conta, inserindo as informa\u00e7\u00f5es da sua empresa e convidando sua equipe. Recomendamos fortemente que voc\u00ea siga este assistente.  <\/p><p><strong>Dica<\/strong> : Clique em &#8220;Come\u00e7ar&#8221; no cabe\u00e7alho superior a qualquer momento para acessar o assistente, bem como tutoriais, nossa base de conhecimento e este guia!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d45fad0 elementor-widget elementor-widget-image\" data-id=\"d45fad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"385\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/getstarted-768x385.webp\" class=\"attachment-medium_large size-medium_large wp-image-259742\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/getstarted-768x385.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/getstarted-300x150.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/getstarted-1024x513.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/getstarted.webp 1030w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a928480 e-flex e-con-boxed e-con e-parent\" data-id=\"a928480\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08a225b elementor-widget elementor-widget-heading\" data-id=\"08a225b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conhe\u00e7a os produtos da OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8575904 elementor-widget elementor-widget-text-editor\" data-id=\"8575904\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A OneDesk oferece 4 produtos para voc\u00ea escolher para gerenciar seu trabalho e suas necessidades comerciais.  <br>Os produtos s\u00e3o adicionados aos seus &#8220;OneDesk Essentials&#8221; (que incluem aplicativos para o painel do usu\u00e1rio, messenger e planilhas de horas). Voc\u00ea pode adicionar mais produtos \u00e0 sua conta conforme necess\u00e1rio. <\/p><p><strong>Help Desk<\/strong> &#8211; Oferece op\u00e7\u00f5es de autoatendimento para clientes ou usu\u00e1rios finais e permite que voc\u00ea gerencie suas necessidades de suporte e emiss\u00e3o de tickets.<\/p><p><strong>Gerenciamento de projetos<\/strong> &#8211; Ajuda a fomentar a colabora\u00e7\u00e3o da equipe e a gerenciar com efici\u00eancia seus projetos e tarefas.  <\/p><p><strong>Servi\u00e7os Profissionais<\/strong> &#8211; Adiciona cota\u00e7\u00f5es de clientes, faturamento e gerenciamento financeiro ao seu fluxo de trabalho. (Requer os produtos Help Desk ou Gerenciamento de Projetos). <\/p><p><strong>Gerenciamento de Trabalho<\/strong> &#8211; Gerencie o ciclo de vida completo dos projetos do cliente, desde a cota\u00e7\u00e3o inicial at\u00e9 a entrega do projeto e o suporte cont\u00ednuo. (Re\u00fane todos os produtos acima em uma ferramenta integrada).   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa50e4e elementor-widget elementor-widget-heading\" data-id=\"fa50e4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A plataforma OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f26afc elementor-widget elementor-widget-text-editor\" data-id=\"9f26afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>O aplicativo da web<\/strong><br> O aplicativo web OneDesk pode ser acessado pelo navegador do seu desktop ou laptop. O aplicativo web \u00e9 o seu principal local de trabalho. Aqui voc\u00ea pode acessar todas as funcionalidades do OneDesk, incluindo todos os seus aplicativos e configura\u00e7\u00f5es.  <\/p><p><strong>O aplicativo m\u00f3vel<\/strong><br> O aplicativo m\u00f3vel OneDesk pode ser instalado no seu celular e permite que voc\u00ea e sua equipe acessem tarefas, enviem respostas, recebam notifica\u00e7\u00f5es e muito mais. Este aplicativo est\u00e1 dispon\u00edvel para iOS e Android.<br> V\u00eddeo: O aplicativo m\u00f3vel <\/p><p><strong>Os aplicativos do cliente<\/strong><br> Dispon\u00edveis nos produtos de help desk ou gerenciamento de trabalho, os aplicativos voltados para o cliente levam o OneDesk at\u00e9 seus clientes, usu\u00e1rios finais ou clientes. Voc\u00ea pode escolher os aplicativos que deseja usar, incluindo: p\u00e1gina inicial, chat ao vivo, formul\u00e1rios da web, base de conhecimento e portal. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3aa92aa e-con-full e-flex e-con e-parent\" data-id=\"3aa92aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-402853e elementor-widget elementor-widget-text-editor\" data-id=\"402853e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Elaboramos nosso guia de integra\u00e7\u00e3o para atender aos seus interesses. Selecione o produto de seu interesse abaixo para prosseguir para o guia apropriado. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-924a9b7 e-grid e-con-boxed e-con e-parent\" data-id=\"924a9b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b965493 elementor-widget elementor-widget-image\" data-id=\"b965493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-1\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"181\" height=\"135\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/HD-GuideButton.webp\" class=\"attachment-full size-full wp-image-294045\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c37a73d elementor-widget elementor-widget-image\" data-id=\"c37a73d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/get-started\/project-management-1\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"181\" height=\"135\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/PM-GuideButton.webp\" class=\"attachment-large size-large wp-image-294059\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffe7bb0 elementor-widget elementor-widget-image\" data-id=\"ffe7bb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"181\" height=\"134\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/WM-GuideButton.webp\" class=\"attachment-large size-large wp-image-294073\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5673e4b e-flex e-con-boxed e-con e-parent\" data-id=\"5673e4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guia de integra\u00e7\u00e3o do OneDesk Demonstra\u00e7\u00e3o de vis\u00e3o geral completa Guia de v\u00eddeo Nossa Base de Conhecimento English Fran\u00e7ais (French) Espa\u00f1ol (Spanish) Deutsch (German) Portugu\u00eas (Portuguese) Italiano (Italian) \u0420\u0443\u0441\u0441\u043a\u0438\u0439 (Russian) Norsk bokm\u00e5l (Norwegian Bokm\u00e5l) Nederlands (Dutch) Svenska (Swedish) Dansk (Danish) \u7b80\u4f53\u4e2d\u6587 (Chinese (Simplified)) hrvatski (Croatian) \u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 (Bulgarian) Bem-vindo ao OneDesk! O guia de integra\u00e7\u00e3o do [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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