{"id":67362,"date":"2021-03-12T14:07:28","date_gmt":"2021-03-12T14:07:28","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-mobile-app\/"},"modified":"2024-06-20T21:01:58","modified_gmt":"2024-06-20T21:01:58","slug":"onedesk-mobile-app","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/onedesk-mobile-app\/","title":{"rendered":"A Aplica\u00e7\u00e3o M\u00f3vel OneDesk – Aceda \u00e0s suas tarefas e bilhetes"},"content":{"rendered":"\t\t
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A Aplica\u00e7\u00e3o M\u00f3vel OneDesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Leva o teu OneDesk contigo. A nossa aplica\u00e7\u00e3o m\u00f3vel conecta-se \u00e0 sua conta OneDesk para fornecer \u00e0 sua equipa acesso aos seus bilhetes e tarefas enquanto est\u00e1 em movimento.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se gratuitamente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVer todas as funcionalidades<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Apoie os clientes em qualquer lugar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Responda \u00e0s perguntas dos seus clientes ou pe\u00e7a mais detalhes durante o movimento. Se um colega precisa de mais informa\u00e7\u00f5es sobre uma tarefa, tamb\u00e9m pode responder. A aplica\u00e7\u00e3o m\u00f3vel da OneDesk garante que voc\u00ea \u00e9 mantido informado sobre as conversas que precisa de estar ciente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Responder a mensagens & emails\n \n <\/h3>\n
\n Responda a chats ou tickets de clientes de qualquer lugar. Assim como o aplicativo Web principal do OneDesk, as respostas v\u00e3o para onde seus clientes estiverem: bate-papo, e-mail, portal e muito mais. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Ver os bilhetes atribu\u00eddos\n \n <\/h3>\n
\n Aceda e atualize os bilhetes e tarefa atribu\u00eddos a partir do seu telefone. Seja notificado de novas atribui\u00e7\u00f5es por meio de notifica\u00e7\u00f5es push. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Registrar novos t\u00edquetes\n \n <\/h3>\n
\n Se por vezes precisar de capturar o trabalho que precisa de ser feito, ou registar problemas que possam surgir, basta pegar no telem\u00f3vel e criar uma nova tarefa ou bilhete. Pode submet\u00ea-los diretamente ao projeto apropriado, adicionar detalhes, prioridade e muito mais. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Aceda aos seus trabalhos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tenha sempre acesso \u00e0s suas tarefas e bilhetes, mesmo quando estiver longe da sua secret\u00e1ria. Nunca perca um prazo e tenha sempre todas as informa\u00e7\u00f5es necess\u00e1rias ao seu alcance. Pesquise, filtre ou classifique o trabalho por prioridade, data e muito mais. As notifica\u00e7\u00f5es push notificam-no quando lhe \u00e9 atribu\u00edda uma nova tarefa ou bilhete.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Atualize o seu progresso\n \n <\/h3>\n
\n Fa\u00e7a progresso em seus t\u00edquetes e tarefas enquanto estiver em movimento. Adicione novos detalhes ou anexe um arquivo, atualize o status, altere uma data de agendamento e muito mais. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Responda aos colegas de equipa\n \n <\/h3>\n
\n Voc\u00ea pode enviar mensagens internas da equipe ou respostas de clientes em dispositivos m\u00f3veis. D\u00ea um loop em seus companheiros de equipe em um bilhete. Esclare\u00e7a as informa\u00e7\u00f5es de que necessita sobre as tarefas. Envie anexos ou atualiza\u00e7\u00f5es. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Tempo de registo \n \n <\/h3>\n
\n Atualize a sua conta OneDesk gravando o tempo que gasta em bilhetes e tarefas. Pode faz\u00ea-lo submetendo uma folha de tempo ou iniciando e interrompendo um temporizador diretamente da aplica\u00e7\u00e3o. As folhas de tempo aparecem na aplica\u00e7\u00e3o web, para atualizar o projeto ou para fornecer um registo de fatura\u00e7\u00e3o. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dispon\u00edvel para iOS e Android<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Obtenha a aplica\u00e7\u00e3o m\u00f3vel OneDesk na Play Store ou App Store.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"dispon\u00edvel\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Mais informa\u00e7\u00f5es sobre a aplica\u00e7\u00e3o m\u00f3vel no blogue do OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tTudo sobre a aplica\u00e7\u00e3o m\u00f3vel OneDesk\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tComo deve ter ouvido, a OneDesk lan\u00e7ou recentemente a nova vers\u00e3o da aplica\u00e7\u00e3o m\u00f3vel. A aplica\u00e7\u00e3o m\u00f3vel est\u00e1 dispon\u00edvel ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLeia mais \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tMobile OneDesk Customer Experience & Settings\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tA OneDesk proporciona uma experi\u00eancia m\u00f3vel para os clientes. Utilizando um navegador m\u00f3vel, os clientes podem utilizar quaisquer aplica\u00e7\u00f5es ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLeia mais \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tMobile OneDesk: Experi\u00eancia do utilizador e configura\u00e7\u00f5es\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tO OneDesk oferece duas op\u00e7\u00f5es m\u00f3veis para os utilizadores. Em primeiro lugar est\u00e3o as aplica\u00e7\u00f5es iOS\/Android dispon\u00edveis para download ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLeia mais \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
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Inicie a sua vers\u00e3o experimental gratuita<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Experimente todas as funcionalidades do OneDesk. N\u00e3o \u00e9 necess\u00e1rio cart\u00e3o de cr\u00e9dito.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

A Aplica\u00e7\u00e3o M\u00f3vel OneDesk Leva o teu OneDesk contigo. A nossa aplica\u00e7\u00e3o m\u00f3vel conecta-se \u00e0 sua conta OneDesk para fornecer \u00e0 sua equipa acesso aos seus bilhetes e tarefas enquanto est\u00e1 em movimento. Inscreva-se gratuitamente Ver todas as funcionalidades Apoie os clientes em qualquer lugar Responda \u00e0s perguntas dos seus clientes ou pe\u00e7a mais detalhes […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-67362","page","type-page","status-publish","hentry"],"yoast_head":"\nSolu\u00e7\u00e3o de software de aplicativo m\u00f3vel para help desk e gest\u00e3o de projetos<\/title>\n<meta name=\"description\" content=\"A aplica\u00e7\u00e3o m\u00f3vel da OneDesk - helpdesk e gest\u00e3o de projetos diretamente do seu telefone. 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