{"id":67627,"date":"2021-03-12T14:12:10","date_gmt":"2021-03-12T14:12:10","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-software\/"},"modified":"2024-06-20T21:00:11","modified_gmt":"2024-06-20T21:00:11","slug":"helpdesk-software-2","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/helpdesk-software-2\/","title":{"rendered":"Helpdesk Software"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"67627\" class=\"elementor elementor-67627 elementor-2922\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-257abbd e-flex e-con-boxed e-con e-parent\" data-id=\"257abbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a98ed7 e-con-full e-flex e-con e-child\" data-id=\"2a98ed7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3c664 elementor-widget elementor-widget-heading\" data-id=\"bb3c664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Software de Help Desk do OneDesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f14d20c elementor-widget elementor-widget-text-editor\" data-id=\"f14d20c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O software de help desk do OneDesk permite-lhe suportar facilmente os seus clientes ou utilizadores finais. Captar, responder e gerir bilhetes de apoio ao cliente, e-mails, pedidos de servi\u00e7o, projetos e outras intera\u00e7\u00f5es com o cliente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f2fa80 elementor-align-right elementor-mobile-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"4f2fa80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se gratuitamente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b060701 elementor-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"b060701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver todas as funcionalidades<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a40e22b e-flex e-con-boxed e-con e-child\" data-id=\"a40e22b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f7dd31 elementor-widget elementor-widget-image\" data-id=\"9f7dd31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1310\" height=\"573\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1.png\" class=\"attachment-full size-full wp-image-67633\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1.png 1310w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-300x131.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-1024x448.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-768x336.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-686x300.png 686w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-1140x499.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-183x80.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-480x210.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-500x219.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-750x328.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1-360x157.png 360w\" sizes=\"(max-width: 1310px) 100vw, 1310px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccbb589 e-con-full e-flex e-con e-parent\" data-id=\"ccbb589\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7b8e8 elementor-widget elementor-widget-heading\" data-id=\"1d7b8e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conhe\u00e7a o OneDesk, um sistema de tickets robusto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-207773a elementor-widget elementor-widget-html\" data-id=\"207773a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- begin reCaptcha -->\n<script type=\"text\/javascript\">\n    var RECAPTCHA_PUBLIC_KEY = '6LdnQw8eAAAAAFBpg34skPk47RDUCdGxl_HjCjwU';\n<\/script>\n<script src=\"https:\/\/www.google.com\/recaptcha\/api.js?render=6LdnQw8eAAAAAFBpg34skPk47RDUCdGxl_HjCjwU\"><\/script>\n<!-- end reCaptcha -->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f77ee e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"a4f77ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;enable&quot;,&quot;tabs_justify_horizontal&quot;:&quot;center&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"172980206\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1729802061\" data-tab-title-id=\"e-n-tab-title-1729802061\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1729802061\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tLidar com todas as solicita\u00e7\u00f5es\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1729802062\" data-tab-title-id=\"e-n-tab-title-1729802062\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1729802062\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPersonalize o seu apoio\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1729802063\" data-tab-title-id=\"e-n-tab-title-1729802063\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1729802063\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSimplifique a sua emiss\u00e3o de bilhetes\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1729802061\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1729802061\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-5f9b95c e-con-full e-flex e-con e-child\" data-id=\"5f9b95c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b2113c9 e-con-full e-flex e-con e-child\" data-id=\"b2113c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e7c6b elementor-widget elementor-widget-heading\" data-id=\"b0e7c6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pedidos multicanal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6352f6 elementor-widget-widescreen__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b6352f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Converta e-mails, chats, formul\u00e1rios da Web e outras comunica\u00e7\u00f5es em tickets. Mantenha-os todos organizados num software de helpdesk tudo-em-um.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2a8278 e-con-full e-flex e-con e-child\" data-id=\"c2a8278\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4508b elementor-widget elementor-widget-image\" data-id=\"2f4508b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"563\" height=\"230\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Omnichannel-Ticketing.webp\" class=\"attachment-large size-large wp-image-266940\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Omnichannel-Ticketing.webp 563w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Omnichannel-Ticketing-300x123.webp 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1729802062\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1729802062\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-5b537f6 e-con-full e-flex e-con e-child\" data-id=\"5b537f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c5448f6 e-con-full e-flex e-con e-child\" data-id=\"c5448f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d17878 elementor-widget elementor-widget-heading\" data-id=\"5d17878\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personalize o seu software de emiss\u00e3o de bilhetes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce3b38a elementor-widget elementor-widget-text-editor\" data-id=\"ce3b38a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Personalize seu suporte t\u00e9cnico para atender \u00e0s suas necessidades. Crie campos personalizados, personalize seu portal do cliente e base de conhecimento, personalize seus fluxos de trabalho e muito mais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d831b69 e-con-full e-flex e-con e-child\" data-id=\"d831b69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8efcdd elementor-widget elementor-widget-image\" data-id=\"f8efcdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"461\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp\" class=\"attachment-large size-large wp-image-231772\" alt=\"Personaliza\u00e7\u00f5es OneDesk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-300x135.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization.webp 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1729802063\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1729802063\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-4908dcd e-con-full e-flex e-con e-child\" data-id=\"4908dcd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f5a4568 e-con-full e-flex e-con e-child\" data-id=\"f5a4568\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e113a4 elementor-widget elementor-widget-heading\" data-id=\"9e113a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatismos de bilh\u00e9tica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c404835 elementor-widget elementor-widget-text-editor\" data-id=\"c404835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Deixe o seu suporte t\u00e9cnico funcionar sozinho. Atribua, classifique, priorize, responda e muito mais automaticamente com as regras flex\u00edveis de automa\u00e7\u00e3o do OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4813b82 e-con-full e-flex e-con e-child\" data-id=\"4813b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0bfe4b elementor-widget elementor-widget-image\" data-id=\"d0bfe4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation.webp\" class=\"attachment-large size-large wp-image-266968\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation.webp 524w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation-300x184.webp 300w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd16f99 e-con-full e-flex e-con e-child\" data-id=\"cd16f99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7b87b02 e-flex e-con-boxed e-con e-child\" data-id=\"7b87b02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a832ff e-flex e-con-boxed e-con e-child\" data-id=\"4a832ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0232bc elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"d0232bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se gratuitamente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89ecea2 e-con-full e-flex e-con e-child\" data-id=\"89ecea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b91e77c elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"b91e77c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/funcionalidades-do-helpdesk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Todos os recursos de help desk &gt; <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74f84ad e-flex e-con-boxed e-con e-parent\" data-id=\"74f84ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09ac8d7 elementor-widget elementor-widget-heading\" data-id=\"09ac8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Captura de e-mail e resposta  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fef1ce elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0fef1ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Capture bilhetes e discuss\u00f5es por e-mail. Capturam e rosam automaticamente as respostas. Ser notificado de novos coment\u00e1rios ou atualiza\u00e7\u00f5es. Conecte diretamente sua caixa de entrada do MS 365 ou do Google Workspace. Ou encaminhe seus e-mails de suporte recebidos. O OneDesk cria um novo t\u00edquete a partir do email, captura anexos e cria um novo registro de cliente, se necess\u00e1rio. Responda ao ticket dentro do OneDesk e o cliente receber\u00e1 sua resposta por e-mail.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a82b49 e-con-full e-flex e-con e-parent\" data-id=\"3a82b49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2de2b elementor-widget elementor-widget-image\" data-id=\"5e2de2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"427\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-768x427.webp\" class=\"attachment-medium_large size-medium_large wp-image-265573\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-768x427.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-300x167.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp 866w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bef83c9 e-flex e-con-boxed e-con e-parent\" data-id=\"bef83c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc7b157 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"fc7b157\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f11649 e-con-full e-flex e-con e-child\" data-id=\"0f11649\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b8c39b ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"2b8c39b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/email-to-ticket\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Email-Ticket.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Integra\u00e7\u00e3o direta de e-mail\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Integra\u00e7\u00e3o direta e f\u00e1cil com contas de e-mail MS 365 ou Google. Todas as respostas que voc\u00ea envia do OneDesk v\u00e3o para seus clientes a partir de seu pr\u00f3prio e-mail de suporte.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28da0e1 e-con-full e-flex e-con e-child\" data-id=\"28da0e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a468854 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"a468854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/aplicacao-messenger\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"538\" height=\"274\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Convo.webp\" class=\"attachment-full size-full wp-image-266916\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Convo.webp 538w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Convo-300x153.webp 300w\" sizes=\"(max-width: 538px) 100vw, 538px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Conversas contextuais\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Discuta e resolva rapidamente os bilhetes com a sua equipa. Simultaneamente, realize conversas internas privadas e discuss\u00f5es separadas viradas para o cliente no mesmo bilhete.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82e0261 e-con-full e-flex e-con e-child\" data-id=\"82e0261\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a556a10 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"a556a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/automacoes-de-fluxo-de-trabalho\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation.webp\" class=\"attachment-medium_large size-medium_large wp-image-266958\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation.webp 524w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation-300x184.webp 300w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Automatize o seu fluxo de trabalho\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Os recursos de gerenciamento de e-mail do cliente do OneDesk simplificam e automatizam seu fluxo de t\u00edquetes de e-mail, permitindo que sua equipe se concentre no que importa.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7e96a7 e-con-full e-flex e-con e-parent\" data-id=\"a7e96a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c342cef elementor-widget elementor-widget-heading\" data-id=\"c342cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software de help desk e gest\u00e3o de tickets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6c9d70 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e6c9d70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O poderoso software de help desk do OneDesk permite capturar, atribuir e responder a t\u00edquetes de suporte de um local centralizado.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-965ccb7 e-con-full e-flex e-con e-parent\" data-id=\"965ccb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7be3ca5 elementor-widget elementor-widget-image\" data-id=\"7be3ca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-full size-full wp-image-266891\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76ecbcb e-flex e-con-boxed e-con e-parent\" data-id=\"76ecbcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7768d90 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"7768d90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-277d164 e-con-full e-flex e-con e-child\" data-id=\"277d164\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cfce9b ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"8cfce9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/tipos-configuraveis\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"208\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/interaction-management-65a6ba44aabfc.webp\" class=\"attachment-large size-large wp-image-267004\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/interaction-management-65a6ba44aabfc.webp 389w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/interaction-management-65a6ba44aabfc-300x160.webp 300w\" sizes=\"(max-width: 389px) 100vw, 389px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Gest\u00e3o de intera\u00e7\u00e3o flex\u00edvel\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        O OneDesk permite-lhe criar diferentes fluxos de trabalho para os diferentes tipos de pedidos que recebe. Crie formul\u00e1rios de modelo de bilhete para os seus agentes, permitindo-lhes gerar rapidamente novos bilhetes com propriedades predefinidos.                     <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e818f0 e-con-full e-flex e-con e-child\" data-id=\"2e818f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf188c3 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"bf188c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/automacoes-de-fluxo-de-trabalho\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation-1.webp\" class=\"attachment-large size-large wp-image-266975\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation-1.webp 524w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticketing-Automation-1-300x184.webp 300w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Automatize tudo\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Respostas autom\u00e1ticas. Prepara\u00e7\u00e3o autom\u00e1tica, encaminhamento, atribui\u00e7\u00e3o e atualiza\u00e7\u00f5es de propriedade. Notifica\u00e7\u00f5es personalizadas, tipos de campos e muito mais.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e0b701 e-con-full e-flex e-con e-child\" data-id=\"9e0b701\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e08601 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"2e08601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/features-index\/customizable-shareable-work-views\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"658\" height=\"350\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-View.webp\" class=\"attachment-large size-large wp-image-266990\" alt=\"kanban board\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-View.webp 658w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-View-300x160.webp 300w\" sizes=\"(max-width: 658px) 100vw, 658px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Filtragem poderosa, agrupamento, visualiza\u00e7\u00f5es &amp;\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Filtre, classifique e agrupe seus ingressos da maneira que quiser. Salve isso como um novo modo de exibi\u00e7\u00e3o e alterne entre modos de exibi\u00e7\u00e3o conforme necess\u00e1rio. Tamb\u00e9m pode exportar vistas com um clique.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f34b7c3 e-con-full e-flex e-con e-parent\" data-id=\"f34b7c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a60e5 elementor-widget elementor-widget-heading\" data-id=\"e0a60e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ferramentas integradas de suporte ao cliente  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e1068 elementor-widget elementor-widget-text-editor\" data-id=\"53e1068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O software de help desk do OneDesk inclui op\u00e7\u00f5es de suporte integradas para os seus clientes. Essas op\u00e7\u00f5es de suporte oferecem aos seus clientes um lugar para enviar, acompanhar ou discutir tickets, bem como obter suas pr\u00f3prias respostas. Os aplicativos do cliente incluem: bate-papo ao vivo, formul\u00e1rios de solicita\u00e7\u00e3o, portal da web, base de conhecimento e pesquisa de satisfa\u00e7\u00e3o.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-579d23f e-con-full e-flex e-con e-parent\" data-id=\"579d23f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-770cb21 elementor-widget elementor-widget-image\" data-id=\"770cb21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"454\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Portal-768x454.webp\" class=\"attachment-medium_large size-medium_large wp-image-262872\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Portal-768x454.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Portal-300x177.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Portal.webp 997w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0aabee9 e-flex e-con-boxed e-con e-parent\" data-id=\"0aabee9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffc7e36 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"ffc7e36\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;},{&quot;_id&quot;:&quot;67fcfb0&quot;,&quot;slide_title&quot;:&quot;Slide #4&quot;},{&quot;slide_title&quot;:&quot;Slide #4&quot;,&quot;_id&quot;:&quot;c5624be&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 5\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e6b951 e-con-full e-flex e-con e-child\" data-id=\"7e6b951\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2656ac ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"e2656ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/live-chat-cliente-suporte\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"587\" height=\"356\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Live-Chat.webp\" class=\"attachment-large size-large wp-image-266832\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Live-Chat.webp 587w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Live-Chat-300x182.webp 300w\" sizes=\"(max-width: 587px) 100vw, 587px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Chat ao vivo integrado\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Converse com seus clientes ou usu\u00e1rios finais em seu site ou intranet. Capture t\u00edquetes do bate-papo com um clique. Acompanhe por e-mail se ficarem offline.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 5\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05cdd93 e-con-full e-flex e-con e-child\" data-id=\"05cdd93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16bbc7e ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"16bbc7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/porta-clientes\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"387\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Portal.webp\" class=\"attachment-large size-large wp-image-266776\" alt=\"Help desk ticket portal\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Portal.webp 597w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Portal-300x194.webp 300w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Portal de apoio ao cliente\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Facilmente implementar um portal de clientes para se envolver com os seus clientes no seu website. Deixe-os relatar, rastrear e discutir os seus problemas.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 5\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5181b4 e-con-full e-flex e-con e-child\" data-id=\"b5181b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0178514 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"0178514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"546\" height=\"384\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Request-Form.png\" class=\"attachment-large size-large wp-image-266804\" alt=\"Ticket request form\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Request-Form.png 546w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Request-Form-300x211.png 300w\" sizes=\"(max-width: 546px) 100vw, 546px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Formul\u00e1rios de pedido\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Capture todas as informa\u00e7\u00f5es necess\u00e1rias com formul\u00e1rios de ticket. Personalize seus formul\u00e1rios para diferentes tipos de solicita\u00e7\u00e3o, torne os campos obrigat\u00f3rios ou adicione campos personalizados.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 5\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-811ac46 e-con-full e-flex e-con e-child\" data-id=\"811ac46\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b63fca6 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"b63fca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/base-de-conhecimentos\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"229\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/HelpDesk-Knowledgebase.webp\" class=\"attachment-large size-large wp-image-266818\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/HelpDesk-Knowledgebase.webp 435w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/HelpDesk-Knowledgebase-300x158.webp 300w\" sizes=\"(max-width: 435px) 100vw, 435px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Base de conhecimentos\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Adicione uma base de conhecimento ou um portal de autoatendimento para melhorar a experi\u00eancia do cliente. Escreva e publique artigos e guias para permitir que seus clientes se ajudem.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 5\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-997f456 e-con-full e-flex e-con e-child\" data-id=\"997f456\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62458c2 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"62458c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/pesquisa-de-satisfacao-do-cliente\/\">\n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"248\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments.webp\" class=\"attachment-medium_large size-medium_large wp-image-242030\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments.webp 571w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments-300x130.webp 300w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/>\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Melhore a experi\u00eancia do cliente com pesquisas de satisfa\u00e7\u00e3o\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        As pesquisas de satisfa\u00e7\u00e3o do cliente permitem que voc\u00ea avalie a qualidade do seu suporte ao cliente e obtenha feedback valioso dos clientes sobre o desempenho de sua equipe. Agregue os dados do inqu\u00e9rito para tomar decis\u00f5es que o ajudar\u00e3o a melhorar o seu servi\u00e7o de assist\u00eancia.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0d5e35 e-con-full e-flex e-con e-parent\" data-id=\"e0d5e35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76eb2ad elementor-widget elementor-widget-heading\" data-id=\"76eb2ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Agente de help desk de IA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1802311 elementor-widget elementor-widget-text-editor\" data-id=\"1802311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conhe\u00e7a Odie (&#8216;OD&#8217;), o agente de IA do OneDesk! Reduza o volume de suporte e forne\u00e7a suporte 24 horas por dia, 7 dias por semana aos seus clientes. A IA do tipo GPT fornece respostas naturais e baseadas no contexto para consultas com base no seu pr\u00f3prio conte\u00fado.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18bb127 e-con-full e-flex e-con e-parent\" data-id=\"18bb127\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7777af2 elementor-widget elementor-widget-image\" data-id=\"7777af2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"495\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp\" class=\"attachment-medium_large size-medium_large wp-image-270192\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp 775w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d03ef0 e-flex e-con-boxed e-con e-parent\" data-id=\"1d03ef0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62a4aed elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"62a4aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff63170 e-con-full e-flex e-con e-child\" data-id=\"ff63170\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a33ffc7 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"a33ffc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"412\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chat-Bot-small.webp\" class=\"attachment-large size-large wp-image-269645\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chat-Bot-small.webp 673w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chat-Bot-small-300x184.webp 300w\" sizes=\"(max-width: 673px) 100vw, 673px\" \/>\n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Bot de bate-papo de IA conversacional\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        O agente de IA semelhante ao Chat-GPT pode fornecer suporte 24 horas por dia, 7 dias por semana aos seus clientes. A IA est\u00e1 dispon\u00edvel na base de conhecimento do OneDesk, no chat ao vivo e nos formul\u00e1rios da Web.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-489ac62 e-con-full e-flex e-con e-child\" data-id=\"489ac62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c2fa4 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"c9c2fa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"276\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Corpus.webp\" class=\"attachment-large size-large wp-image-269673\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Corpus.webp 561w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Corpus-300x148.webp 300w\" sizes=\"(max-width: 561px) 100vw, 561px\" \/>\n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        IA personalizada  \n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        O bot de IA fornece respostas precisas e confi\u00e1veis porque \u00e9 baseado no conte\u00fado da sua pr\u00f3pria empresa. Treine seu agente em artigos da base de conhecimento, respostas salvas ou respostas anteriores de agentes.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c92e9f e-con-full e-flex e-con e-child\" data-id=\"7c92e9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9deb6f ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"c9deb6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"539\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2.png\" class=\"attachment-medium_large size-medium_large wp-image-269659\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2.png 571w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2-300x283.png 300w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/>\n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Assistente de IA generativa\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Seu agente de IA pode ajudar sua equipe sugerindo os melhores artigos e respostas ou gerando novas respostas com base no contexto da conversa.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-063242c e-flex e-con-boxed e-con e-parent\" data-id=\"063242c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4997733 elementor-widget elementor-widget-heading\" data-id=\"4997733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Explore os recursos de software de help desk do OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf51a2 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5bf51a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O OneDesk oferece um conjunto completo de poderosas ferramentas de helpdesk para fornecer suporte ao cliente superior<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abd9d57 e-n-tabs-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"abd9d57\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;enable&quot;,&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;tabs_justify_horizontal_widescreen&quot;:&quot;center&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"180198743\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1801987431\" data-tab-title-id=\"e-n-tab-title-1801987431\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1801987431\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-project-diagram\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"fas fa-project-diagram\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tReportagem\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1801987432\" data-tab-title-id=\"e-n-tab-title-1801987432\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1801987432\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-timing\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tRastreio de tempo\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1801987433\" data-tab-title-id=\"e-n-tab-title-1801987433\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1801987433\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-invoice-dollar\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-invoice-dollar\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tFatura\u00e7\u00e3o e Finan\u00e7as\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1801987434\" data-tab-title-id=\"e-n-tab-title-1801987434\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1801987434\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-user-circle\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"far fa-user-circle\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAplicativo M\u00f3vel\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1801987431\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1801987431\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-3f4a578 e-con-full e-flex e-con e-child\" data-id=\"3f4a578\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a86a3ee e-con-full e-flex e-con e-child\" data-id=\"a86a3ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c53675 elementor-widget elementor-widget-heading\" data-id=\"3c53675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Painel e relat\u00f3rios<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42a146 elementor-widget elementor-widget-text-editor\" data-id=\"a42a146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um olhar r\u00e1pido no painel de instrumentos d\u00e1-lhe estat\u00edsticas em tempo real sobre o estado dos seus bilhetes, desempenho da equipa e muito mais. Exporte relat\u00f3rios detalhados sobre o seu feedback e bilhetes de apoio em formatos PDF ou Excel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02c2f73 e-con-full e-flex e-con e-child\" data-id=\"02c2f73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f64e97 elementor-widget elementor-widget-image\" data-id=\"1f64e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"659\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp\" class=\"attachment-large size-large wp-image-231934\" alt=\"gr\u00e1ficos de an\u00e1lise\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-300x233.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-768x597.webp 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1801987432\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1801987432\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-3643785 e-con-full e-flex e-con e-child\" data-id=\"3643785\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eafdb58 e-con-full e-flex e-con e-child\" data-id=\"eafdb58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-902d609 elementor-widget elementor-widget-heading\" data-id=\"902d609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acompanhe onde o tempo \u00e9 gasto<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f67e3e elementor-widget elementor-widget-text-editor\" data-id=\"8f67e3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Acompanhe o tempo que cada agente gasta em seus ingressos. Rastreie automaticamente o tempo at\u00e9 o minuto ou registre o tempo manualmente com quadros de hor\u00e1rios. Rastreie e monitore exatamente o que voc\u00ea precisa com filtros, agrupamentos, relat\u00f3rios e exporta\u00e7\u00f5es no tempo controlado.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8bcf852 e-con-full e-flex e-con e-child\" data-id=\"8bcf852\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf2bb5 elementor-widget elementor-widget-image\" data-id=\"aaf2bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"450\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp\" class=\"attachment-large size-large wp-image-168893\" alt=\"app temporizador\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp 1005w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-300x134.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-768x344.webp 768w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1801987433\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1801987433\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-dc561ff e-con-full e-flex e-con e-child\" data-id=\"dc561ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-660b422 e-con-full e-flex e-con e-child\" data-id=\"660b422\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13f0bf5 elementor-widget elementor-widget-heading\" data-id=\"13f0bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fa\u00e7a a gest\u00e3o das suas finan\u00e7as e fatura\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08fd10f elementor-widget elementor-widget-text-editor\" data-id=\"08fd10f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trate das<a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/gestao-orcamental\/\"> finan\u00e7as<\/a> que rodeiam seus bilhetes, tarefas e projetos. Defina suas taxas de custo e faturamento separadamente e em v\u00e1rios n\u00edveis, como por equipe, por usu\u00e1rio e muito mais. Planeje e monitore seu or\u00e7amento em tempo real \u00e0 medida que sua equipe envia o tempo fatur\u00e1vel. Complete o ciclo <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/faturacao\/\">faturando<\/a> seus clientes por tempo fatur\u00e1vel. A integra\u00e7\u00e3o do QuickBooks Online fortemente conectada permite que voc\u00ea copie ou envie faturas facilmente diretamente via QBO.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d202239 e-con-full e-flex e-con e-child\" data-id=\"d202239\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2be045 elementor-widget elementor-widget-image\" data-id=\"f2be045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"653\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Quoting-Invoicing-768x653.webp\" class=\"attachment-medium_large size-medium_large wp-image-262858\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Quoting-Invoicing-768x653.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Quoting-Invoicing-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Quoting-Invoicing.webp 895w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1801987434\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1801987434\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-569004e e-con-full e-flex e-con e-child\" data-id=\"569004e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e0d6948 e-con-full e-flex e-con e-child\" data-id=\"e0d6948\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2370f32 elementor-widget elementor-widget-heading\" data-id=\"2370f32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transfira a nossa aplica\u00e7\u00e3o m\u00f3vel de help desk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e7f86 elementor-widget elementor-widget-text-editor\" data-id=\"f4e7f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dispon\u00edvel para <a href=\"https:\/\/itunes.apple.com\/us\/app\/onedesk\/id1140275352?ls=1&amp;mt=8\">iOS<\/a> e <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onedesk.odmobile&amp;hl=en\">Android,<\/a>a aplica\u00e7\u00e3o m\u00f3vel OneDesk permite que a sua equipa utilize a sua conta OneDesk enquanto est\u00e1 em movimento. Deixe os seus agentes acederem e trabalharem nos bilhetes atribu\u00eddos diretamente do telem\u00f3vel, quer estejam na secret\u00e1ria ou fora do local. Os seus agentes podem:<\/p>\n<ul>\n<li>Aceda e atualize as suas atribui\u00e7\u00f5es.<\/li>\n<li>Crie novos bilhetes.<\/li>\n<li>Responda e resolva os bilhetes.<\/li>\n<li><a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/submissao-de-folha-de-tempo-movel\/\">Envie folhas de tempo<\/a> para registar o trabalho realizado.<\/li>\n<li>Acompanhe e envolva-se em discuss\u00f5es sobre itens com clientes e colegas.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65a3756 e-con-full e-flex e-con e-child\" data-id=\"65a3756\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3af6ca elementor-widget elementor-widget-image\" data-id=\"c3af6ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Ticket-Status-Mobile-r9llc2jcvoiheerxslxkrzf34rtjx4arsq64fk5pfk.webp\" title=\"Ticket-Status-Mobile\" alt=\"mobile ticket change status\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98cea67 e-con-full e-flex e-con e-child\" data-id=\"98cea67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-86c125b e-flex e-con-boxed e-con e-child\" data-id=\"86c125b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c3dbe0 e-flex e-con-boxed e-con e-child\" data-id=\"1c3dbe0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d925608 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"d925608\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se gratuitamente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb185af e-con-full e-flex e-con e-child\" data-id=\"bb185af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-543e426 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"543e426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Veja todos os recursos &gt;  <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2f6d20 e-flex e-con-boxed e-con e-parent\" data-id=\"c2f6d20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb1996 elementor-widget elementor-widget-heading\" data-id=\"7bb1996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Simplifique o seu servi\u00e7o de assist\u00eancia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd92c8 elementor-widget elementor-widget-text-editor\" data-id=\"fbd92c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>14 dias de teste gratuito. N\u00e3o \u00e9 necess\u00e1rio cart\u00e3o de cr\u00e9dito.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-585525b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"585525b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se gratuitamente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Software de Help Desk do OneDesk O software de help desk do OneDesk permite-lhe suportar facilmente os seus clientes ou utilizadores finais. Captar, responder e gerir bilhetes de apoio ao cliente, e-mails, pedidos de servi\u00e7o, projetos e outras intera\u00e7\u00f5es com o cliente. Inscreva-se gratuitamente Ver todas as funcionalidades Conhe\u00e7a o OneDesk, um sistema de tickets [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-67627","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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