{"id":242980,"date":"2022-11-07T15:42:48","date_gmt":"2022-11-07T15:42:48","guid":{"rendered":"https:\/\/onedesk.com\/suporte-multi-linguistico\/"},"modified":"2022-11-07T15:42:49","modified_gmt":"2022-11-07T15:42:49","slug":"suporte-multi-linguistico","status":"publish","type":"post","link":"https:\/\/onedesk.com\/pt-pt\/suporte-multi-linguistico\/","title":{"rendered":"Suporte multi-lingu\u00edstico"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A OneDesk suporta atualmente at\u00e9 14 l\u00ednguas (\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438, Dansk, Deutsch, English, Espa\u00f1ol, Fran\u00e7ais, Hrvatski, Italiano, Holanda, Norsk Bokm\u00e5l, Portugu\u00eas, \u0440\u0443\u0441\u0441\u043a\u0438\u0439, Svenska, <span class=\"Y2IQFc\" lang=\"zh-CN\">\u4e2d\u6587<\/span>) com a capacidade de selecionar a l\u00edngua preferida separadamente ao n\u00edvel da empresa, utilizador (agente) ou n\u00edvel de cliente.<\/p>\n\n<p class=\"wp-block-paragraph\">Ao escolher um novo idioma, a altera\u00e7\u00e3o ocorre para a interface OneDesk, mas n\u00e3o para as entradas personaliz\u00e1veis e criadas pelo utilizador. Quaisquer entradas edit\u00e1veis (por exemplo, nomes de tarefas, nomes de filtros, etc.) permanecer\u00e3o no <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/capacidade-multi-idioma\/\">idioma <\/a>em que foram introduzidos e podem ser editados manualmente.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Nota:<\/strong> As tradu\u00e7\u00f5es s\u00e3o criadas atrav\u00e9s da tradu\u00e7\u00e3o autom\u00e1tica. Podem ocorrer substitui\u00e7\u00f5es de palavras incorretas ocasionalmente. Encorajamos o feedback dos nossos clientes sobre quaisquer erros.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-change-the-base-company-language\">Alterar o idioma da empresa base<\/h2>\n\n<p class=\"wp-block-paragraph\">Pode alterar o idioma da interface para todos os <a href=\"https:\/\/onedesk.com\/helpdesk-project-management-glossary\/\">utilizadores (agentes)<\/a> da sua organiza\u00e7\u00e3o.<\/p>\n\n<p class=\"wp-block-paragraph\">Para alterar a linguagem base, v\u00e1 a : <b>Administra\u00e7\u00e3o<\/b> -&gt; <b>Prefer\u00eancias da empresa<\/b> -&gt; <b>Localiza\u00e7\u00e3o<\/b><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings1-1024x812.png\" alt=\"\" class=\"wp-image-242927\" width=\"631\" height=\"500\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings1-1024x812.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings1-300x238.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings1-768x609.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings1.png 1192w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\" id=\"h-change-individual-user-language\">Alterar a linguagem de utilizador individual<\/h2>\n\n<p class=\"wp-block-paragraph\">Os utilizadores individuais s\u00e3o capazes de selecionar um idioma preferido. A prefer\u00eancia pela linguagem do utilizador ir\u00e1 sobrepor-se ao idioma da empresa base para esse indiv\u00edduo. Por outras palavras, esta a\u00e7\u00e3o ir\u00e1 alterar o idioma de interface para o utilizador.<\/p>\n\n<p class=\"wp-block-paragraph\">Para definir o idioma do utilizador: <b>Perfil do utilizador<\/b> -&gt; <b>Alterar idioma<\/b><\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings2.png\" alt=\"\" class=\"wp-image-242940\" width=\"366\" height=\"559\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings2.png 564w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings2-197x300.png 197w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\" id=\"h-change-customer-app-language\">Alterar o idioma da aplica\u00e7\u00e3o do cliente<\/h2>\n\n<p class=\"wp-block-paragraph\">Os clientes s\u00e3o capazes de alterar o idioma que aparece no portal de bilhetes\/tarefas e aplica\u00e7\u00f5es de clientes clicando no seu perfil. As prefer\u00eancias lingu\u00edsticas de um cliente ser\u00e3o mantidas para eles no login e substitui o idioma base.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings3.png\" alt=\"\" class=\"wp-image-242953\" width=\"402\" height=\"533\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings3.png 557w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Language-Settings3-226x300.png 226w\" sizes=\"(max-width: 402px) 100vw, 402px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A OneDesk suporta atualmente at\u00e9 14 l\u00ednguas (\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438, Dansk, Deutsch, English, Espa\u00f1ol, Fran\u00e7ais, Hrvatski, Italiano, Holanda, Norsk Bokm\u00e5l, Portugu\u00eas, \u0440\u0443\u0441\u0441\u043a\u0438\u0439, Svenska, \u4e2d\u6587) com a capacidade de selecionar a l\u00edngua preferida separadamente ao n\u00edvel da empresa, utilizador (agente) ou n\u00edvel de cliente. Ao escolher um novo idioma, a altera\u00e7\u00e3o ocorre para a interface OneDesk, mas n\u00e3o [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9446],"tags":[],"class_list":["post-242980","post","type-post","status-publish","format-standard","hentry","category-1-como-utilizar-o-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Suporte multi-lingu\u00edstico | OneDesk Como-A<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 help desk &amp; project management em uma aplica\u00e7\u00e3o. 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