{"id":72326,"date":"2021-03-16T19:22:01","date_gmt":"2021-03-16T19:22:01","guid":{"rendered":"https:\/\/onedesk.com\/como-colocar-o-seu-onedesk-cliente-portal-on-your-own-domain\/"},"modified":"2021-03-16T19:22:01","modified_gmt":"2021-03-16T19:22:01","slug":"como-colocar-o-seu-onedesk-cliente-portal-on-your-own-domain","status":"publish","type":"post","link":"https:\/\/onedesk.com\/pt-pt\/como-colocar-o-seu-onedesk-cliente-portal-on-your-own-domain\/","title":{"rendered":"Como colocar o seu portal de clientes OneDesk no seu pr\u00f3prio dom\u00ednio"},"content":{"rendered":"<p>Se est\u00e1 a pensar se pode hospedar o seu portal de clientes OneDesk, ou outra aplica\u00e7\u00e3o de cliente, no seu pr\u00f3prio dom\u00ednio, a resposta \u00e9 SIM. \u00c9 assim que se faz.<\/p>\n<h3>Criar um registo CNAME<\/h3>\n<p>Primeiro deve ter acesso \u00e0 altera\u00e7\u00e3o dos registos CNAME no seu registo. Cada registrador \u00e9 diferente, mas aqui est\u00e3o algumas instru\u00e7\u00f5es para <a href=\"https:\/\/www.domain.com\/help\/article\/dns-management-how-to-update-cname-aliases\">Domain.com,<\/a> <a href=\"https:\/\/ca.godaddy.com\/help\/add-a-cname-record-19236\">GoDaddy,<\/a>e <a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/9646\/2237\/how-to-create-a-cname-record-for-your-domain\">namecheap<\/a>.<\/p>\n<p>Em seguida, deve escolher um sub-dom\u00ednio onde gostaria que o portal fosse hospedado. Por exemplo, pode escolher http:\/\/<b>portal<\/b>.yourdomain.com para hospedar o seu portal de clientes OneDesk (&#8220;portal&#8221; \u00e9 o seu sub-dom\u00ednio). Em seguida, no seu registo deve criar um registo CNAME que aponta o seu subdom\u00ednio escolhido para <b>app.onedesk.com<\/b>.<\/p>\n<p>Uma vez feito isto, voc\u00ea deve nos enviar por e-mail as seguintes informa\u00e7\u00f5es:<br \/>\n1) o seu sub-dom\u00ednio escolhido (por exemplo. <a href=\"http:\/\/portal.yourdomain.com\" rel=\"nofollow\">http:\/\/portal.yourdomain.com<\/a>)<br \/>\nE<br \/>\n2) a liga\u00e7\u00e3o ao portal OneDesk que pretende colocar l\u00e1 (ver abaixo como encontrar este link).<\/p>\n<p>Envie isto para info@onedesk.com e assim que o recebermos, completaremos a configura\u00e7\u00e3o do nosso lado e inform\u00e1-lo-emos quando estiver feito.<\/p>\n<h3>HTTP vs HTTPS<\/h3>\n<p>Tenha em aten\u00e7\u00e3o que, por predefini\u00e7\u00e3o, ter\u00e1 de utilizar HTTP E HTTPS ou receber\u00e1 um erro de seguran\u00e7a.<\/p>\n<p>Se HTTPS \u00e9 um requisito para si, ent\u00e3o tem 2 op\u00e7\u00f5es:<br \/>\n1) Forne\u00e7a-nos um certificado SSL v\u00e1lido apenas para esse subdom\u00ednio.<br \/>\nOU<br \/>\n2) Configurar um representante inverso no seu sub-dom\u00ednio. Por exemplo, em Apache:<\/p>\n<pre>&lt;VirtualHost *:443&gt;\n        SSLProxyEngine On\n        ProxyPass \/ https:\/\/app.onedesk.com\/\n        ProxyPassReverse \/ https:\/\/app.onedesk.com\/\n        ProxyPreserveHost On\n        ProxyErrorOverride Off\n&lt;\/VirtualHost&gt;\n<\/pre>\n<p><strong>Onde encontrar o seu link do portal do cliente<\/strong><\/p>\n<p>A sua conta OneDesk permite-lhe ter v\u00e1rias aplica\u00e7\u00f5es de clientes. Isto \u00e9 \u00fatil, por exemplo, se voc\u00ea quiser um portal de &#8220;log-in&#8221; onde cada cliente s\u00f3 pode ver os seus pr\u00f3prios bilhetes, mas tamb\u00e9m gostaria de uma &#8220;base de conhecimento&#8221; onde qualquer um dos seus clientes pode aceder a artigos publicados.<\/p>\n<p>Portanto, quando nos fornece o link para a app do cliente que gostaria de colocar no seu sub-dom\u00ednio, precisa de especificar qual. A maneira mais f\u00e1cil \u00e9 enviar-nos o link. Pode encontr\u00e1-lo indo para <b>a &gt; &gt; Pr\u00e9-visualiza\u00e7\u00e3o do Administrador (A sua aplica\u00e7\u00e3o de clientes selecionada) <\/b> (link no topo da p\u00e1gina).<\/p>\n<p>Quando clicar no link, este abrir\u00e1 a sua aplica\u00e7\u00e3o de cliente num novo separador de navegador. Verifique se \u00e9 o certo e, em seguida, copie o link da barra de endere\u00e7os do seu navegador. Este link, juntamente com o seu subdom\u00ednio selecionado \u00e9 o que precisamos para completar a nossa configura\u00e7\u00e3o.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se est\u00e1 a pensar se pode hospedar o seu portal de clientes OneDesk, ou outra aplica\u00e7\u00e3o de cliente, no seu pr\u00f3prio dom\u00ednio, a resposta \u00e9 SIM. \u00c9 assim que se faz. Criar um registo CNAME Primeiro deve ter acesso \u00e0 altera\u00e7\u00e3o dos registos CNAME no seu registo. Cada registrador \u00e9 diferente, mas aqui est\u00e3o algumas [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9446],"tags":[],"class_list":["post-72326","post","type-post","status-publish","format-standard","hentry","category-1-como-utilizar-o-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - 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