{"id":74368,"date":"2021-03-16T20:18:32","date_gmt":"2021-03-16T20:18:32","guid":{"rendered":"https:\/\/onedesk.com\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/"},"modified":"2021-03-16T20:18:53","modified_gmt":"2021-03-16T20:18:53","slug":"o-que-e-a-diferenca-entre-bilhetes-e-tarefas","status":"publish","type":"post","link":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/","title":{"rendered":"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas?"},"content":{"rendered":"<p><iframe src=\"https:\/\/www.youtube.com\/embed\/FCPfm1lXlAg\" width=\"760\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>O OneDesk permite-lhe criar bilhetes e tarefas e d\u00e1-lhe a capacidade de criar automatiza\u00e7\u00e3o de fluxo de trabalho para cada um. Tanto os bilhetes como as tarefas s\u00e3o inseridos no OneDesk atrav\u00e9s de um dos cinco canais: e-mail, chat, importa\u00e7\u00e3o, add manual ou formatos web. Voc\u00ea pode usar a ferramenta de automatiza\u00e7\u00e3o de fluxo de trabalho da OneDesk para automatizar a\u00e7\u00f5es em bilhetes e tarefas.<\/p>\n<h2><strong>Bilhetes e Tarefas no OneDesk<\/strong><\/h2>\n<p>Os bilhetes e tarefas comportam-se praticamente da mesma forma; tudo o que puder fazer com uma tarefa, tamb\u00e9m pode fazer com um bilhete. Ambos s\u00e3o itens de trabalho e t\u00eam a mesma funcionalidade. Isto significa que voc\u00ea pode capturar um bilhete e uma tarefa da mesma forma atrav\u00e9s dos cinco canais, e ambos t\u00eam capacidades de automatiza\u00e7\u00e3o de fluxo de trabalho, status e muito mais.<\/p>\n<p>No entanto, tarefas e bilhetes t\u00eam algumas diferen\u00e7as.<\/p>\n<p>1. Visualmente, cada um tem o seu pr\u00f3prio \u00edcone dedicado que ver\u00e1 utilizado ao longo da aplica\u00e7\u00e3o OneDesk.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-74385 aligncenter\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png\" alt=\"Ticketandtaskicon\" width=\"334\" height=\"148\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png 544w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-300x133.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-255x113.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-181x80.png 181w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-90x40.png 90w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-480x213.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-500x222.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss-360x159.png 360w\" sizes=\"(max-width: 334px) 100vw, 334px\" \/><\/p>\n<p>2. Os bilhetes e tarefas t\u00eam a sua pr\u00f3pria aplica\u00e7\u00e3o dedicada, que pode ser acedida clicando nos respetivos \u00edcones a partir da barra da esquerda.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-74381 aligncenter\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar.png\" alt=\"\" width=\"192\" height=\"258\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar.png 393w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar-223x300.png 223w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar-255x343.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar-59x80.png 59w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar-30x40.png 30w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/IconBar-360x485.png 360w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/p>\n<p>3. Cada um tem a sua pr\u00f3pria sec\u00e7\u00e3o administrativa sob a qual pode configurar a sua funcionalidade para melhor se adequar \u00e0s suas prefer\u00eancias.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-74383 aligncenter\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1.png\" alt=\"\" width=\"191\" height=\"376\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1.png 393w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1-153x300.png 153w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1-255x501.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1-41x80.png 41w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1-20x40.png 20w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Appl-1-360x707.png 360w\" sizes=\"(max-width: 191px) 100vw, 191px\" \/><\/p>\n<h2><strong>Porqu\u00ea diferentes candidaturas para tarefas e bilhetes?<\/strong><\/h2>\n<p>Ent\u00e3o porque \u00e9 que a OneDesk tem aplica\u00e7\u00f5es separadas para tarefas e bilhetes?<\/p>\n<p>Geralmente, as melhores pr\u00e1ticas sugerem que voc\u00ea lida com os pedidos do cliente na aplica\u00e7\u00e3o de bilhetes e que voc\u00ea atribui trabalho planeado na aplica\u00e7\u00e3o de tarefas. Isto significa que os bilhetes s\u00e3o reservados para lidar com as comunica\u00e7\u00f5es dos clientes enquanto as tarefas s\u00e3o mantidas para o trabalho que precisa de ser planeado. \u00c9 por isso que, fora da caixa, o OneDesk vem com hor\u00e1rios planeados para tarefas, mas n\u00e3o em bilhetes. Cria um ambiente de trabalho mais eficiente e menos desordenado.<\/p>\n<p>Embora ambas as tarefas e bilhetes funcionem da mesma forma, \u00e9 melhor us\u00e1-los para os fins a que se destinam: bilhetes para comunica\u00e7\u00f5es de clientes e tarefas para trabalho planeado.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O OneDesk permite-lhe criar bilhetes e tarefas e d\u00e1-lhe a capacidade de criar automatiza\u00e7\u00e3o de fluxo de trabalho para cada um. Tanto os bilhetes como as tarefas s\u00e3o inseridos no OneDesk atrav\u00e9s de um dos cinco canais: e-mail, chat, importa\u00e7\u00e3o, add manual ou formatos web. Voc\u00ea pode usar a ferramenta de automatiza\u00e7\u00e3o de fluxo de [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9446],"tags":[],"class_list":["post-74368","post","type-post","status-publish","format-standard","hentry","category-1-como-utilizar-o-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas? | OneDesk<\/title>\n<meta name=\"description\" content=\"O OneDesk \u00e9 helpdesk e a gest\u00e3o de projetos combinada num \u00fanico software. Este artigo explica a diferen\u00e7a entre bilhetes e tarefas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas? | OneDesk\" \/>\n<meta property=\"og:description\" content=\"O OneDesk \u00e9 helpdesk e a gest\u00e3o de projetos combinada num \u00fanico software. Este artigo explica a diferen\u00e7a entre bilhetes e tarefas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-16T20:18:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-16T20:18:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png\" \/>\n<meta name=\"author\" content=\"Sabrin Yusef\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sabrin Yusef\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas? | OneDesk","description":"O OneDesk \u00e9 helpdesk e a gest\u00e3o de projetos combinada num \u00fanico software. Este artigo explica a diferen\u00e7a entre bilhetes e tarefas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/","og_locale":"pt_PT","og_type":"article","og_title":"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas? | OneDesk","og_description":"O OneDesk \u00e9 helpdesk e a gest\u00e3o de projetos combinada num \u00fanico software. Este artigo explica a diferen\u00e7a entre bilhetes e tarefas.","og_url":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-03-16T20:18:32+00:00","article_modified_time":"2021-03-16T20:18:53+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png","type":"","width":"","height":""}],"author":"Sabrin Yusef","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Sabrin Yusef","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/"},"author":{"name":"Sabrin Yusef","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/person\/becbc53c0edb77fdbaab0d71aa9c7d05"},"headline":"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas?","datePublished":"2021-03-16T20:18:32+00:00","dateModified":"2021-03-16T20:18:53+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/"},"wordCount":380,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png","articleSection":["1. Como utilizar o OneDesk"],"inLanguage":"pt-PT","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/","url":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/","name":"Qual \u00e9 a diferen\u00e7a entre bilhetes e tarefas? | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png","datePublished":"2021-03-16T20:18:32+00:00","dateModified":"2021-03-16T20:18:53+00:00","description":"O OneDesk \u00e9 helpdesk e a gest\u00e3o de projetos combinada num \u00fanico software. Este artigo explica a diferen\u00e7a entre bilhetes e tarefas.","inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/o-que-e-a-diferenca-entre-bilhetes-e-tarefas\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/thsiss.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/pt-pt\/#website","url":"https:\/\/onedesk.com\/pt-pt\/","name":"OneDesk","description":"Software de Gest\u00e3o de Projetos e Helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/pt-pt\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/person\/becbc53c0edb77fdbaab0d71aa9c7d05","name":"Sabrin Yusef","image":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","caption":"Sabrin Yusef"},"url":"https:\/\/onedesk.com\/pt-pt\/author\/sarbin-yusef\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"March 16, 2021","get_modified_date":"March 16, 2021","category_list":{"category":[{"term_id":9446,"name":"1. Como utilizar o OneDesk","slug":"1-como-utilizar-o-onedesk","term_group":0,"term_taxonomy_id":9446,"taxonomy":"category","description":"Como usar o OneDesk: posts de blog, guias e como-fazer para aprender sobre funcionalidades espec\u00edficas no OneDesk.","parent":0,"count":110,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/pt-pt\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/pt-pt\/category\/1-como-utilizar-o-onedesk\/\" alt=\"1. Como utilizar o OneDesk\"  class=\"category-1-como-utilizar-o-onedesk\">1. Como utilizar o OneDesk<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-jlu","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/posts\/74368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=74368"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/posts\/74368\/revisions"}],"predecessor-version":[{"id":74402,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/posts\/74368\/revisions\/74402"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=74368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=74368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=74368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}