{"id":75337,"date":"2021-03-17T15:40:21","date_gmt":"2021-03-17T15:40:21","guid":{"rendered":"https:\/\/onedesk.com\/como-usar-macros\/"},"modified":"2021-03-17T15:40:21","modified_gmt":"2021-03-17T15:40:21","slug":"como-usar-macros","status":"publish","type":"post","link":"https:\/\/onedesk.com\/pt-pt\/como-usar-macros\/","title":{"rendered":"Como usar macros"},"content":{"rendered":"<p>As macros permitem-lhe tomar a\u00e7\u00f5es a granel em itens no OneDesk. Isto ajuda-o a reduzir o tempo que gasta em tarefas repetitivas como atualizar v\u00e1rios itens um a um.<\/p>\n<h2>Como criar e guardar uma macro<\/h2>\n<p>Voc\u00ea pode criar um macro nos bilhetes, tarefas, funcionalidades e aplica\u00e7\u00e3o de itens. Para criar uma macro, siga estes passos:<\/p>\n<p><strong>Passo 1: <\/strong> Clique na aplica\u00e7\u00e3o que pretende criar o macro in.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-75355 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png\" alt=\"Select Tasks Application\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 2: <\/strong> Certifique-se de que apenas tem o seu portf\u00f3lio de organiza\u00e7\u00e3o selecionado, ou um n\u00e3o-item.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-75360\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1.png\" alt=\"Select Portfolio\" width=\"389\" height=\"122\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1.png 462w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1-300x94.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1-255x80.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1-127x40.png 127w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/02-1-360x113.png 360w\" sizes=\"(max-width: 389px) 100vw, 389px\" \/><\/p>\n<p><strong>Passo 3: <\/strong> Clique em <strong>Ferramentas<\/strong> na barra de navega\u00e7\u00e3o superior e, ao lado de Macros.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-75365 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png\" alt=\"Select Tools\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 4: <\/strong> Clique em <strong>New Macro<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75370\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1.png\" alt=\"Select New Macro\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1.png 224w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/04-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 5: <\/strong> Selecione as altera\u00e7\u00f5es que pretende fazer nos seus itens.<\/p>\n<p><strong>Passo 6:<\/strong> Clique <strong>em Guardar esta macro.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75375 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1.png\" alt=\"Select Save This Macro\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<h2>Como Aplicar um Macro<\/h2>\n<p>Pode aplicar macros que guardou para editar em massa itens seguindo estes passos:<\/p>\n<p><strong>Passo 1:<\/strong> Selecione os itens que pretende editar.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75380\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1.png\" alt=\"Select Items\" width=\"465\" height=\"170\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1.png 547w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-300x110.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-255x93.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-219x80.png 219w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-109x40.png 109w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-480x176.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-500x183.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/06-1-360x132.png 360w\" sizes=\"(max-width: 465px) 100vw, 465px\" \/><\/p>\n<p><strong>Passo 2:<\/strong> Clique em <strong>Ferramentas<\/strong> na barra de navega\u00e7\u00e3o superior.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-75365 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png\" alt=\"Select Tools\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 3:<\/strong> Em Macros Guardados, clique na macro que pretende aplicar a estes itens.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75385\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1.png\" alt=\"Select a Macro\" width=\"310\" height=\"178\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1.png 348w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1-300x172.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1-255x147.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1-139x80.png 139w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/07-1-70x40.png 70w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/><\/p>\n<p><strong>Passo 3:<\/strong> Clique <strong>em Aplicar Este Macro <\/strong>no centro inferior.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75390\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1.png\" alt=\"Apply this Macro\" width=\"250\" height=\"162\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1.png 309w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1-300x194.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1-255x165.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1-124x80.png 124w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/08-1-62x40.png 62w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>Passo 4:<\/strong> Assim que vir a mensagem &#8220;atualiza\u00e7\u00e3o terminada&#8221;, pode fechar-se pela janela. Os seus artigos foram alterados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75395\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1.png\" alt=\"Results Message\" width=\"436\" height=\"190\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1.png 569w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-300x131.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-255x111.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-184x80.png 184w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-92x40.png 92w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-480x209.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-500x218.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/09-1-360x157.png 360w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/p>\n<h2>Como Editar ou Eliminar um Macro<\/h2>\n<p>Para editar uma macro existente, complete os seguintes passos:<\/p>\n<p><strong>Passo 1: <\/strong> Clique em <strong>Ferramentas<\/strong> na barra de navega\u00e7\u00e3o superior.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-75365 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png\" alt=\"Select Tools\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/03-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 2: <\/strong> Em Macros Salvas, paire sobre a macro que pretende editar ou eliminar.<\/p>\n<p><strong>Passo 3: <\/strong> Para editar a macro, clique no \u00edcone de edi\u00e7\u00e3o. Para eliminar o macro, clique no \u00edcone de exclus\u00e3o.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75400 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1.png\" alt=\"Edit this macro\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/10-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>       <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75405 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11.png\" alt=\"Delete this macro\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/11-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><strong>Passo 4: <\/strong> Se editar, clique em <strong>Guardar Este Macro<\/strong> quando completar as edi\u00e7\u00f5es.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75375 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1.png\" alt=\"Save This Macro\" width=\"200\" height=\"200\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1.png 200w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/05-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<h2>Macros \u00dateis<\/h2>\n<h4><strong>1. Atribua-me e definido para &#8220;Em Curso&#8221;<\/strong><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75410 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1.png\" alt=\"Assign to me and set to \"In Progress\"\" width=\"424\" height=\"257\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1.png 424w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1-300x182.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1-255x155.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1-132x80.png 132w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1-66x40.png 66w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s1-360x218.png 360w\" sizes=\"(max-width: 424px) 100vw, 424px\" \/><\/p>\n<h4>2. Atribua \u00e0 minha equipa e publique uma mensagem<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75415\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2.png\" alt=\"Assign to my team and post a message\" width=\"427\" height=\"326\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2.png 462w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-300x229.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-393x300.png 393w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-255x195.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-105x80.png 105w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-52x40.png 52w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s2-360x275.png 360w\" sizes=\"(max-width: 427px) 100vw, 427px\" \/><\/p>\n<h4>3. Promover a Tarefa e publicar uma mensagem<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75420\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3.png\" alt=\"Promote to Task and post a message\" width=\"429\" height=\"260\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3.png 442w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3-300x182.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3-255x155.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3-132x80.png 132w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3-66x40.png 66w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s3-360x218.png 360w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/p>\n<h4>4. Feche v\u00e1rios bilhetes e notifique o solicitador sobre a mudan\u00e7a<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75425\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4.png\" alt=\"Close several tickets and notify the requester about change\" width=\"777\" height=\"244\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4.png 841w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-300x94.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-768x241.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-255x80.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-127x40.png 127w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-480x151.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-500x157.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-750x235.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s4-360x113.png 360w\" sizes=\"(max-width: 777px) 100vw, 777px\" \/><\/p>\n<h4>5. Alterar a prioridade do bilhete e atribuir a um indiv\u00edduo<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75430 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5.png\" alt=\"Change ticket priority and assign to an individual\" width=\"420\" height=\"256\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5.png 420w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5-300x183.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5-255x155.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5-131x80.png 131w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5-66x40.png 66w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s5-360x219.png 360w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/><\/p>\n<h4>6. Alterar v\u00e1rios bilhetes para tarefas e mudar para um projeto diferente<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75435 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6.png\" alt=\"Change several tickets to tasks and move to a different project\" width=\"436\" height=\"198\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6.png 436w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6-300x136.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6-255x116.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6-176x80.png 176w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6-88x40.png 88w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/s6-360x163.png 360w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As macros permitem-lhe tomar a\u00e7\u00f5es a granel em itens no OneDesk. Isto ajuda-o a reduzir o tempo que gasta em tarefas repetitivas como atualizar v\u00e1rios itens um a um. Como criar e guardar uma macro Voc\u00ea pode criar um macro nos bilhetes, tarefas, funcionalidades e aplica\u00e7\u00e3o de itens. Para criar uma macro, siga estes passos: [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9446],"tags":[],"class_list":["post-75337","post","type-post","status-publish","format-standard","hentry","category-1-como-utilizar-o-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Como usar macros | OneDesk HelpDesk &amp; Software de gest\u00e3o de projetos<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 helpdesk e software de gest\u00e3o de projetos. 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