{"id":105818,"date":"2021-06-10T12:17:23","date_gmt":"2021-06-10T12:17:23","guid":{"rendered":"https:\/\/onedesk.com\/%d0%b0%d0%b2%d1%82%d0%be%d0%bc%d0%b0%d1%82%d0%b8%d1%87%d0%b5%d1%81%d0%ba%d0%be%d0%b5-%d0%bd%d0%b0%d0%b7%d0%bd%d0%b0%d1%87%d0%b5%d0%bd%d0%b8%d0%b5-%d0%b2%d1%85%d0%be%d0%b4%d1%8f%d1%89%d0%b8%d1%85\/"},"modified":"2021-06-10T12:17:23","modified_gmt":"2021-06-10T12:17:23","slug":"%d0%b0%d0%b2%d1%82%d0%be%d0%bc%d0%b0%d1%82%d0%b8%d1%87%d0%b5%d1%81%d0%ba%d0%be%d0%b5-%d0%bd%d0%b0%d0%b7%d0%bd%d0%b0%d1%87%d0%b5%d0%bd%d0%b8%d0%b5-%d0%b2%d1%85%d0%be%d0%b4%d1%8f%d1%89%d0%b8%d1%85","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d0%b0%d0%b2%d1%82%d0%be%d0%bc%d0%b0%d1%82%d0%b8%d1%87%d0%b5%d1%81%d0%ba%d0%be%d0%b5-%d0%bd%d0%b0%d0%b7%d0%bd%d0%b0%d1%87%d0%b5%d0%bd%d0%b8%d0%b5-%d0%b2%d1%85%d0%be%d0%b4%d1%8f%d1%89%d0%b8%d1%85\/","title":{"rendered":"\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0435 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0445 \u0431\u0438\u043b\u0435\u0442\u043e\u0432 \u0432\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435"},"content":{"rendered":"<p>\u0412 OneDesk \u0435\u0441\u0442\u044c \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u0434\u0435\u043b\u0430\u044e\u0442 \u0432\u0430\u0448\u0443 \u0436\u0438\u0437\u043d\u044c \u043f\u0440\u043e\u0449\u0435 &#8211; \u043a\u0430\u0436\u0434\u044b\u0439 \u0434\u0435\u043d\u044c. \u041e\u0434\u0438\u043d \u0438\u0437 \u0441\u043f\u043e\u0441\u043e\u0431\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u043c OneDesk \u0434\u0435\u043b\u0430\u0435\u0442 \u044d\u0442\u043e, &#8211; \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0437\u0430\u044f\u0432\u043e\u043a, \u0447\u0442\u043e\u0431\u044b \u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043c\u043e\u0433\u043b\u0430 \u043f\u0440\u0438\u0441\u0442\u0443\u043f\u0438\u0442\u044c \u043a \u0440\u0430\u0431\u043e\u0442\u0435 \u0441 \u043c\u0438\u043d\u0438\u043c\u0430\u043b\u044c\u043d\u044b\u043c\u0438 \u0437\u0430\u0434\u0435\u0440\u0436\u043a\u0430\u043c\u0438. \u0412\u043e\u0442 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0439 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f \u0431\u0438\u043b\u0435\u0442\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0440\u0435\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u044f\u043c\u043e \u0441\u0435\u0439\u0447\u0430\u0441 \u0432 OneDesk.<\/p>\n<h2>\u041d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u043f\u043e \u043a\u0440\u0443\u0433\u043e\u0432\u043e\u0439 \u0441\u0438\u0441\u0442\u0435\u043c\u0435<\/h2>\n<p>\u0421 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u044d\u0442\u043e\u0439 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0430\u0442\u044c \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u043f\u0443\u0442\u0435\u043c \u0440\u043e\u0442\u0430\u0446\u0438\u0438 \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0447\u043b\u0435\u043d\u0443 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u043e\u0439 \u0432\u0430\u043c\u0438 \u0433\u0440\u0443\u043f\u043f\u044b. \u042d\u0442\u043e \u0440\u0430\u0432\u043d\u043e\u043c\u0435\u0440\u043d\u043e \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u0435\u0442 \u0431\u0438\u043b\u0435\u0442\u044b \u0441\u0440\u0435\u0434\u0438 \u0447\u043b\u0435\u043d\u043e\u0432 \u0432\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u044b, \u0438 \u0445\u043e\u0442\u044f \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0431\u0438\u043b\u0435\u0442\u044b \u043c\u043e\u0433\u0443\u0442 \u043f\u043e\u0442\u0440\u0435\u0431\u043e\u0432\u0430\u0442\u044c \u0431\u043e\u043b\u044c\u0448\u0435 \u0440\u0430\u0431\u043e\u0442\u044b, \u0447\u0435\u043c \u0434\u0440\u0443\u0433\u0438\u0435, \u043e\u0431\u044b\u0447\u043d\u043e \u0441\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0435\u043c \u0443\u0441\u0440\u0435\u0434\u043d\u044f\u0435\u0442\u0441\u044f \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u043e \u0441\u043f\u0440\u0430\u0432\u0435\u0434\u043b\u0438\u0432\u043e.<\/p>\n<h3>\u041a\u0430\u043a \u044d\u0442\u043e \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432 OneDesk:<\/h3>\n<p>\u041f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 &#8220;\u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435&#8221;&gt; \u0411\u0438\u043b\u0435\u0442\u044b&gt; Workflow Automations &#8216;\u0438 \u0441\u043e\u0437\u0434\u0430\u0439\u0442\u0435 \u043d\u043e\u0432\u0443\u044e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-105092\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin.png\" alt=\"assign tickets by round robin\" width=\"734\" height=\"309\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin.png 734w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-300x126.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-713x300.png 713w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-255x107.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-190x80.png 190w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-95x40.png 95w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-480x202.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-500x210.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/assign-by-round-robin-360x152.png 360w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u0414\u043b\u044f \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f (\u0437\u0435\u043b\u0435\u043d\u043e\u0433\u043e \u0446\u0432\u0435\u0442\u0430) \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u00ab\u041d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u0446\u0438\u043a\u043b\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u043f\u0435\u0440\u0435\u0431\u043e\u0440\u043e\u043c\u00bb \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0433\u0440\u0443\u043f\u043f\u0443 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438\u043b\u0438 \u043a\u043e\u043c\u0430\u043d\u0434. \u041a\u0440\u0443\u0433\u043e\u0432\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u0442\u0441\u044f \u0441 \u043f\u0435\u0440\u0432\u043e\u0433\u043e \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430 \u0432 \u0441\u043f\u0438\u0441\u043a\u0435 \u0438 \u043f\u0440\u043e\u0445\u043e\u0434\u0438\u0442 \u043f\u043e \u043e\u0447\u0435\u0440\u0435\u0434\u0438. \u0415\u0441\u043b\u0438 \u0432\u044b \u0438\u0437\u043c\u0435\u043d\u0438\u0442\u0435 \u0441\u043f\u0438\u0441\u043e\u043a, \u043e\u043d \u0441\u043d\u043e\u0432\u0430 \u043d\u0430\u0447\u043d\u0435\u0442\u0441\u044f \u0441 \u0441\u0430\u043c\u043e\u0433\u043e \u043d\u0430\u0447\u0430\u043b\u0430.<\/p>\n<p>\u0423 \u0432\u0430\u0441 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0431\u043e\u043b\u0435\u0435 \u043e\u0434\u043d\u043e\u0439 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438, \u043a\u0430\u0436\u0434\u0430\u044f \u0441 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e\u0439 \u0433\u0440\u0443\u043f\u043f\u043e\u0439 \u0446\u0438\u043a\u043b\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043f\u0435\u0440\u0435\u0431\u043e\u0440\u0430. \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442 \u0432\u0430\u043c \u043d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u043e\u0434\u0438\u043d \u0442\u0438\u043f \u0431\u0438\u043b\u0435\u0442\u0430 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\u0432\u044b\u0431\u0440\u0430\u0442\u044c \u0438\u0445 \u0438\u043d\u0434\u0438\u0432\u0438\u0434\u0443\u0430\u043b\u044c\u043d\u043e.<\/p>\n<h2>\u041d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u043a\u043e\u043c\u0430\u043d\u0434\u0435<\/h2>\n<p>\u0414\u0440\u0443\u0433\u043e\u0439 \u043f\u043e\u043f\u0443\u043b\u044f\u0440\u043d\u043e\u0439 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0435\u0439 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043d\u0435 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u043c \u0430\u0433\u0435\u043d\u0442\u0430\u043c, \u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0435. \u0417\u0430\u0442\u0435\u043c \u0430\u0433\u0435\u043d\u0442\u044b \u0432\u044b\u0431\u0435\u0440\u0443\u0442 \u0438\u0437 \u043a\u043e\u043c\u0430\u043d\u0434\u043d\u043e\u0439 \u043e\u0447\u0435\u0440\u0435\u0434\u0438 (\u0438\u043b\u0438 \u00ab\u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u044f\u0442\u00bb), \u043d\u0430\u0437\u043d\u0430\u0447\u0430\u0442 \u0435\u0435 \u0441\u0435\u0431\u0435 \u0438 \u0443\u0434\u0430\u043b\u044f\u0442 \u043a\u043e\u043c\u0430\u043d\u0434\u043d\u043e\u0435 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435. \u042d\u0442\u043e \u0443\u0434\u0430\u043b\u0438\u0442 \u0435\u0433\u043e \u0438\u0437 \u043a\u043e\u043c\u0430\u043d\u0434\u043d\u043e\u0439 \u043e\u0447\u0435\u0440\u0435\u0434\u0438 \u0438 \u0434\u043e\u0431\u0430\u0432\u0438\u0442 \u0432 \u0441\u0432\u043e\u044e.<\/p>\n<h3>\u041a\u0430\u043a \u044d\u0442\u043e \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432 OneDesk:<\/h3>\n<p>\u041f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 &#8220;\u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435&#8221;&gt; \u0411\u0438\u043b\u0435\u0442\u044b&gt; Workflow Automations &#8216;\u0438 \u0441\u043e\u0437\u0434\u0430\u0439\u0442\u0435 \u043d\u043e\u0432\u0443\u044e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-105819\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team.png\" alt=\"team assignment\" width=\"800\" height=\"206\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team.png 800w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-300x77.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-768x198.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-255x66.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-311x80.png 311w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-155x40.png 155w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-480x124.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-500x129.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-750x193.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/assign-to-team-360x93.png 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u0414\u043b\u044f \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f (\u0437\u0435\u043b\u0435\u043d\u044b\u0439) \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u00ab\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0438\u0441\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044f\u00bb \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u0438\u0437 \u0441\u043f\u0438\u0441\u043a\u0430.<\/p>\n<h2>\u0420\u0443\u0447\u043d\u0430\u044f \u0441\u043e\u0440\u0442\u0438\u0440\u043e\u0432\u043a\u0430<\/h2>\n<p>\u042d\u0442\u0430 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044f \u043f\u043e\u043b\u0435\u0437\u043d\u0430, \u043a\u043e\u0433\u0434\u0430 \u0432\u0430\u0448\u0438 \u0430\u0433\u0435\u043d\u0442\u044b \u0432 \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u0441\u0442\u0435\u043f\u0435\u043d\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d\u044b, \u0438 \u0442\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f \u0447\u0435\u043b\u043e\u0432\u0435\u043a, \u0447\u0442\u043e\u0431\u044b \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u043b\u0443\u0447\u0448\u0435\u0433\u043e \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430 \u0434\u043b\u044f \u0440\u0430\u0431\u043e\u0442\u044b. \u0425\u043e\u0442\u044f \u044d\u0442\u043e \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u043f\u0440\u0438\u0432\u043e\u0434\u0438\u0442 \u043a \u0437\u0430\u0434\u0435\u0440\u0436\u043a\u0435, \u044d\u0442\u043e \u043c\u043e\u0436\u0435\u0442 \u0441\u044d\u043a\u043e\u043d\u043e\u043c\u0438\u0442\u044c \u0432\u0440\u0435\u043c\u044f \u0432 \u0434\u043e\u043b\u0433\u043e\u0441\u0440\u043e\u0447\u043d\u043e\u0439 \u043f\u0435\u0440\u0441\u043f\u0435\u043a\u0442\u0438\u0432\u0435, \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u044f, \u0447\u0442\u043e \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0439 \u0447\u0435\u043b\u043e\u0432\u0435\u043a \u043f\u043e\u043b\u0443\u0447\u0438\u0442 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0439 \u0431\u0438\u043b\u0435\u0442.<\/p>\n<h3>\u041a\u0430\u043a \u044d\u0442\u043e \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432 OneDesk:<\/h3>\n<p>\u0412 OneDesk \u0441\u043e\u0437\u0434\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 (\u0438\u043b\u0438 \u043e\u0447\u0435\u0440\u0435\u0434\u044c) \u0434\u043b\u044f Not Assigned. \u0414\u043b\u044f \u044d\u0442\u043e\u0433\u043e \u043f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u00ab\u0411\u0438\u043b\u0435\u0442\u044b\u00bb \u0438 \u0449\u0435\u043b\u043a\u043d\u0438\u0442\u0435 \u0437\u043d\u0430\u0447\u043e\u043a \u00ab\u041d\u043e\u0432\u044b\u0439 \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u00bb \u0440\u044f\u0434\u043e\u043c \u0441 \u00ab\u041c\u043e\u0438 \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u044b\u00bb. \u0421\u043e\u0437\u0434\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-105820\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets.png\" alt=\"unassigned queue\" width=\"602\" height=\"360\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets.png 602w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-300x179.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-502x300.png 502w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-255x152.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-134x80.png 134w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-67x40.png 67w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-480x287.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-500x299.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/unassigned-tickets-360x215.png 360w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u0412\u0441\u0435 \u0437\u0430\u044f\u0432\u043a\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u044b, \u043f\u043e\u044f\u0432\u044f\u0442\u0441\u044f \u0432 \u044d\u0442\u043e\u043c \u043e\u043a\u043d\u0435. \u0412\u044b \u0442\u0430\u043a\u0436\u0435 \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u043e\u0431\u0430\u0432\u043b\u044f\u0442\u044c \u0441\u0442\u043e\u043b\u0431\u0446\u044b \u0438 \u0441\u043e\u0440\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c, \u0447\u0442\u043e\u0431\u044b \u0432\u0438\u0434 \u0431\u044b\u043b \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u0443\u0434\u043e\u0431\u043d\u044b\u043c \u0434\u043b\u044f \u0432\u0430\u0441 \u0441\u043f\u043e\u0441\u043e\u0431\u043e\u043c. \u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435 \u043c\u0430\u0441\u0441\u043e\u0432\u043e\u0435 \u0440\u0435\u0434\u0430\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0438 \u043c\u0430\u043a\u0440\u043e\u0441\u044b, \u0447\u0442\u043e\u0431\u044b \u0431\u044b\u0441\u0442\u0440\u043e \u043d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0437\u0430\u044f\u0432\u043e\u043a \u0432\u0441\u0435\u0433\u043e \u0437\u0430 \u043f\u0430\u0440\u0443 \u043a\u043b\u0438\u043a\u043e\u0432.<\/p>\n<h2>\u0418\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u0430\u0433\u0435\u043d\u0442<\/h2>\n<p>\u042d\u0442\u0430 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044f \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0441\u044f, \u043a\u043e\u0433\u0434\u0430 \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u043e\u0435 \u043b\u0438\u0446\u043e \u0437\u0430\u0431\u043e\u0442\u0438\u0442\u0441\u044f \u043e\u0431\u043e \u0432\u0441\u0435\u0445 \u0431\u0438\u043b\u0435\u0442\u0430\u0445 \u0438\u0437 \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u0438. \u041f\u043e\u044d\u0442\u043e\u043c\u0443, \u0435\u0441\u043b\u0438 \u043a\u0430\u043a\u0438\u0435-\u043b\u0438\u0431\u043e \u043d\u043e\u0432\u044b\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u043f\u043e\u0441\u0442\u0443\u043f\u0430\u044e\u0442 \u043e\u0442 \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u043e\u0439 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u0439 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438, \u043e\u043d\u0438 \u0431\u0443\u0434\u0443\u0442 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u044b \u044d\u0442\u043e\u043c\u0443 \u0430\u0433\u0435\u043d\u0442\u0443.<\/p>\n<h3>\u041a\u0430\u043a \u044d\u0442\u043e \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432 OneDesk:<\/h3>\n<p>\u041f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 \u00ab\u041f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432\u00bb, \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044e \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0438 \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0438\u0442\u0435 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e\u0441\u0442\u0438. \u041d\u0430 \u044d\u0442\u043e\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0435 \u0434\u043e\u0431\u0430\u0432\u044c\u0442\u0435 \u043d\u043e\u0432\u043e\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u00ab\u0434\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0438\u0441\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044f\u00bb. \u0422\u0435\u043f\u0435\u0440\u044c \u0432\u0441\u044f\u043a\u0438\u0439 \u0440\u0430\u0437, \u043a\u043e\u0433\u0434\u0430 \u043f\u0440\u0438\u0445\u043e\u0434\u0438\u0442 \u043d\u043e\u0432\u044b\u0439 \u0431\u0438\u043b\u0435\u0442, \u043e\u043d \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043f\u0440\u0438\u0441\u0432\u0430\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u0432\u044b\u0431\u0440\u0430\u043d\u043d\u043e\u043c\u0443 \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0443. \u0415\u0441\u043b\u0438 \u0432\u044b \u0434\u043e\u0431\u0430\u0432\u0438\u0442\u0435 \u0434\u043e\u043c\u0435\u043d \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b \u0432 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044e \u043a\u043b\u0438\u0435\u043d\u0442\u0430 (\u043f\u043e \u0443\u043c\u043e\u043b\u0447\u0430\u043d\u0438\u044e \u0432\u043a\u043b\u044e\u0447\u0435\u043d), \u0442\u043e \u0434\u0430\u0436\u0435 \u0435\u0441\u043b\u0438 \u0432\u044b \u043d\u0435 \u0432\u0438\u0434\u0435\u043b\u0438 \u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u0435\u043b\u044f \u0437\u0430\u043f\u0440\u043e\u0441\u0430 \u0434\u043e \u0442\u043e\u0433\u043e, \u043a\u0430\u043a OneDesk \u0432\u0441\u0435 \u0440\u0430\u0432\u043d\u043e \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0438\u0442, \u0447\u0442\u043e \u043e\u043d \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u0438\u0442 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e\u0439 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438, \u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0438\u0442 \u0435\u0433\u043e \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-105821\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign.png\" alt=\"assign by domain\" width=\"694\" height=\"382\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign.png 694w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-300x165.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-545x300.png 545w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-255x140.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-145x80.png 145w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-73x40.png 73w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-480x264.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-500x275.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/06\/ticket-routing-assign-360x198.png 360w\" sizes=\"(max-width: 694px) 100vw, 694px\" \/><\/p>\n<h2>\u0414\u0440\u0443\u0433\u0438\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u044b<\/h2>\n<p>\u0427\u0430\u0441\u0442\u043e \u0441\u043e\u0447\u0435\u0442\u0430\u043d\u0438\u0435 \u0432\u044b\u0448\u0435\u043f\u0435\u0440\u0435\u0447\u0438\u0441\u043b\u0435\u043d\u043d\u044b\u0445 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\u0438\u0441\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u0435\u043c \u0438\u043b\u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u043e\u0439, \u0432 \u0442\u043e\u043c \u0447\u0438\u0441\u043b\u0435 \u043f\u043e \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u0443, \u0442\u0438\u043f\u0443 \u0437\u0430\u044f\u0432\u043a\u0438 \u0438 \u0442. \u0414.<\/li>\n<li>\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0441\u043b\u043e\u0432\u0430 \u0432 \u043f\u0440\u0430\u0432\u0438\u043b\u0430\u0445 \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438, \u0447\u0442\u043e\u0431\u044b \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0430\u0442\u044c \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u043c \u0430\u0433\u0435\u043d\u0442\u0430\u043c &#8211; \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e, \u0432 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0442 \u0438\u0445 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0437\u043d\u0430\u043d\u0438\u0439.<\/li>\n<li>\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435 \u0444\u0438\u043b\u044c\u0442\u0440\u044b, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u0432 \u043f\u0440\u043e\u0435\u043a\u0442\u044b. \u0417\u0430\u0442\u0435\u043c \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u0443\u044e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u0441 \u0446\u0438\u043a\u043b\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u043f\u0435\u0440\u0435\u0431\u043e\u0440\u043e\u043c, \u0447\u0442\u043e\u0431\u044b \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0438\u0442\u044c \u0437\u0430\u044f\u0432\u043a\u0438 \u043f\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0443 \u043c\u0435\u0436\u0434\u0443 \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0430\u043c\u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u0430.<\/li>\n<li>\u041f\u043e\u0432\u0442\u043e\u0440\u043d\u043e \u043d\u0430\u0437\u043d\u0430\u0447\u044c\u0442\u0435 \u0431\u0438\u043b\u0435\u0442\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u044f\u043b\u0438\u0441\u044c \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0432\u0440\u0435\u043c\u044f, \u0434\u0440\u0443\u0433\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u0438\u043b\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0443.<\/li>\n<\/ul>\n<p>\u0415\u0441\u0442\u044c \u043b\u0438 \u0443 \u0432\u0430\u0441 \u0434\u0440\u0443\u0433\u0438\u0435 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0432\u044b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0435 \u0432 \u0441\u0432\u043e\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438? OneDesk \u043c\u043e\u0436\u0435\u0442 \u044d\u0442\u043e \u0441\u0434\u0435\u043b\u0430\u0442\u044c, \u0430 \u0435\u0441\u043b\u0438 \u043d\u0435\u0442, \u043c\u044b \u0437\u0430\u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u044b \u0432 \u0442\u043e\u043c, \u0447\u0442\u043e\u0431\u044b \u0440\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0435\u0433\u043e \u0434\u043b\u044f \u0431\u0443\u0434\u0443\u0449\u0435\u0433\u043e \u0432\u044b\u043f\u0443\u0441\u043a\u0430. \u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0434\u0430\u0439\u0442\u0435 \u043d\u0430\u043c \u0437\u043d\u0430\u0442\u044c \u0432 \u0447\u0430\u0442\u0435, \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435 \u0438\u043b\u0438 \u0432 \u043e\u0431\u0441\u0443\u0436\u0434\u0435\u043d\u0438\u0438.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0412 OneDesk \u0435\u0441\u0442\u044c \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u0434\u0435\u043b\u0430\u044e\u0442 \u0432\u0430\u0448\u0443 \u0436\u0438\u0437\u043d\u044c \u043f\u0440\u043e\u0449\u0435 &#8211; \u043a\u0430\u0436\u0434\u044b\u0439 \u0434\u0435\u043d\u044c. \u041e\u0434\u0438\u043d \u0438\u0437 \u0441\u043f\u043e\u0441\u043e\u0431\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u043c OneDesk \u0434\u0435\u043b\u0430\u0435\u0442 \u044d\u0442\u043e, &#8211; \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0437\u0430\u044f\u0432\u043e\u043a, \u0447\u0442\u043e\u0431\u044b \u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043c\u043e\u0433\u043b\u0430 \u043f\u0440\u0438\u0441\u0442\u0443\u043f\u0438\u0442\u044c \u043a \u0440\u0430\u0431\u043e\u0442\u0435 \u0441 \u043c\u0438\u043d\u0438\u043c\u0430\u043b\u044c\u043d\u044b\u043c\u0438 \u0437\u0430\u0434\u0435\u0440\u0436\u043a\u0430\u043c\u0438. \u0412\u043e\u0442 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0439 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f \u0431\u0438\u043b\u0435\u0442\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0440\u0435\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u044f\u043c\u043e \u0441\u0435\u0439\u0447\u0430\u0441 \u0432 OneDesk. \u041d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u043f\u043e \u043a\u0440\u0443\u0433\u043e\u0432\u043e\u0439 \u0441\u0438\u0441\u0442\u0435\u043c\u0435 \u0421 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u044d\u0442\u043e\u0439 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0438 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9714,9711],"tags":[],"class_list":["post-105818","post","type-post","status-publish","format-standard","hentry","category-1---onedesk","category-6--helpdesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0430\u0437\u043d\u0430\u0447\u0430\u0442\u044c \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0431\u0438\u043b\u0435\u0442\u044b \u0432\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435 | \u0421\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 | 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