{"id":107858,"date":"2021-06-21T19:44:03","date_gmt":"2021-06-21T19:44:03","guid":{"rendered":"https:\/\/onedesk.com\/%d0%bf%d0%b0%d1%80%d0%b0%d0%bc%d0%b5%d1%82%d1%80%d1%8b-%d1%84%d0%b8%d0%bb%d1%8c%d1%82%d1%80%d0%b0\/"},"modified":"2021-06-21T19:44:19","modified_gmt":"2021-06-21T19:44:19","slug":"%d0%bf%d0%b0%d1%80%d0%b0%d0%bc%d0%b5%d1%82%d1%80%d1%8b-%d1%84%d0%b8%d0%bb%d1%8c%d1%82%d1%80%d0%b0","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d0%bf%d0%b0%d1%80%d0%b0%d0%bc%d0%b5%d1%82%d1%80%d1%8b-%d1%84%d0%b8%d0%bb%d1%8c%d1%82%d1%80%d0%b0\/","title":{"rendered":"\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430"},"content":{"rendered":"

\"Filter<\/p>\n

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\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430 \u0434\u043b\u044f \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432<\/strong><\/h2>\n

\u041f\u0440\u0438 \u043f\u0435\u0440\u0432\u043e\u043c \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u043e\u0433\u043e \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u044e \u043f\u043e \u0441\u0432\u043e\u0439\u0441\u0442\u0432\u0443. OneDesk \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u043e\u0432 \u043d\u0430 \u0432\u044b\u0431\u043e\u0440. \u0421\u043c. \u0422\u0430\u0431\u043b\u0438\u0446\u0443 \u043d\u0438\u0436\u0435, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438 \u0434\u043b\u044f \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432. \u041e\u0431\u0440\u0430\u0442\u0438\u0442\u0435 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u0438\u043c\u0435\u044e\u0442 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0439 \u0432\u044b\u0431\u043e\u0440.<\/p>\n

\u041e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0439 \u0432\u0438\u0434, \u0447\u0442\u043e\u0431\u044b \u0432\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043a \u043d\u0435\u043c\u0443 \u0434\u043e\u0441\u0442\u0443\u043f \u043f\u043e\u0437\u0436\u0435 \u0438\u043b\u0438 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u0438\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Property<\/th>Property Definition<\/th>Filter Options<\/th>Your Selection<\/th>\n<\/tr>\n<\/thead>\n
Name<\/td>The given name of an item.<\/td>\u2022\tContains
\n\u2022\tDoesn\u2019t contain<\/td>		[enter text]<\/td>\n<\/tr>\n
Priority<\/td>The priority level of an item.<\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		\u2022\t0 stars
\n\u2022\t1 star
\n\u2022\t2 stars
\n\u2022\t3 stars
\n\u2022\t4 stars
\n\u2022\t5 stars<\/td>\n<\/tr>\n
Author<\/td>The user or customer who created the item.<\/td>\u2022\tIs
\n\u2022\tIs not
\n<\/td>		Search for an item author from your user or your customer base. <\/td>\n<\/tr>\n
Description <\/td>The description of the item.<\/td>\u2022\tContains
\n\u2022\tDoesn\u2019t contain<\/td>		[enter text]<\/td>\n<\/tr>\n
Type<\/td>The type of item (e.g. task, ticket, bug, issue, etc.).<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tTask
\n\u2022\tTicket
\n\u2022\t[other item type]
\n<\/td>\n<\/tr>\n
Source<\/td>Where the item was created from (e.g. from an email).<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tCustomer portal
\n\u2022\tEmail
\n\u2022\tImported
\n\u2022\tManually entered <\/td>\n<\/tr>\n
Published on portal y\/n<\/td>If the item is published on the portal or not. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Project<\/td>The internal projects you created\/named. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select project]<\/td>\n<\/tr>\n
Satisfaction Rating<\/td>The satisfaction rating given by a customer.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tBad
\n\u2022\tGood<\/td>\n<\/tr>\n
Incoming email queue<\/td>The auto-forwarded email that created this item.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select email queue name]<\/td>\n<\/tr>\n
Actual percentage complete<\/td>The percentage of completion on an item. <\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		[enter number]<\/td>\n<\/tr>\n
Lifecycle status<\/td>The customizable status of a particular item type\u2019s lifecycle.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[customizable options]
\ne.g.:
\n\u2022\tReopened
\n\u2022\tClosed
\n\u2022\tIn progress
\n\u2022\tOpen
\n<\/td>\n<\/tr>\n
Lifecycle state<\/td>One of three set states of an item\u2019s lifecycle. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tNot started
\n\u2022\tIn progress
\n\u2022\tFinished<\/td>\n<\/tr>\n
Assigned y\/n<\/td>If an item is assigned or unassigned. <\/td>\u2022\tIs<\/td>\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Assignee<\/td>A user in OneDesk assigned to work on an item.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select assignee]<\/td>\n<\/tr>\n
Assignee team<\/td>The team of OneDesk users assigned to work on an item is.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select assignee team]<\/td>\n<\/tr>\n
#Followers<\/td>The number of followers of an item.<\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		[enter number]<\/td>\n<\/tr>\n
Follower (individual)<\/td>The individual user or customer that receives messages regarding the item.<\/td>\u2022\tIs<\/td>[select user or customer name]<\/td>\n<\/tr>\n
Follower (organization)<\/td>The user team or customer organization that receives messages regarding the item.<\/td>\u2022\tIs<\/td>[select user team or customer organization]<\/td>\n<\/tr>\n
Requester (individual)<\/td>The individual that requested an item.<\/td>\u2022\tIs<\/td>[select user or customer name]<\/td>\n<\/tr>\n
Requester (organization)<\/td>The user team or customer organization that requested an item.<\/td>\u2022\tIs<\/td>[select user team or customer organization]<\/td>\n<\/tr>\n
Requester email<\/td>The email of the requester of an item (e.g.@domain.com).<\/td>\u2022\tContains<\/td>[enter text]
\n(e.g. @domain.com)<\/td>\n<\/tr>\n
Requester type<\/td>The type of requester of an item (user or customer).<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tUser
\n\u2022\tCustomer<\/td>\n<\/tr>\n
Has conversation y\/n<\/td>If the item has a conversation attached to it, either internal conversation with users or external with customers.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Last conversation type<\/td>The type of conversation attached to an item, either internally with users or externally with customers.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tPublic reply
\n\u2022\tInternal message<\/td>\n<\/tr>\n
Last Message<\/td>The messages attached to an item.<\/td>\u2022\tContains<\/td>[enter text]<\/td>\n<\/tr>\n
Last responder type<\/td>The type of responder who last replied in an item's conversation.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tUser
\n\u2022\tCustomer<\/td>\n<\/tr>\n
In SLA y\/n<\/td>Is the item attached to or dependent on an SLA.<\/td>\u2022\tIs<\/td>\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Next SLA breach<\/td>The time in which you will be violation of the next policy on a specific item.<\/td>\u2022\tIs less than<\/td>[enter number] minutes<\/td>\n<\/tr>\n
Is certain SLA<\/td>Is the item attached to or dependent on certain SLAs.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[SLA name]<\/td>\n<\/tr>\n
Actual work<\/td>The actual work time that has been logged on an item.
\n<\/td>		\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		[enter number]<\/td>\n<\/tr>\n
Timer running<\/td>If an item has a timer running.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Agile points<\/td>The agile points assigned from your predetermined scale. <\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		[enter number]<\/td>\n<\/tr>\n
Has timesheets<\/td>The item has timesheets submitted to it.<\/td>\u2022\tIs
\n<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Has attachment<\/td>The item has a file attached to it.<\/td>\u2022\tIs
\n<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n
Creation date<\/td>The creation date of an item.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Last modified date<\/td>The last date on which an item has been modified.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Last close date<\/td>The last date on which an item's lifecycle state has been changed to 'closed'.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Planned start date<\/td>The planned start date of an item.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\t24 hours from now
\n\u2022\t7 days from now
\n\u2022\t30 days from now
\n\u2022\t90 days from now
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Planned finish date<\/td>The planned date of completion of an item.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\t24 hours from now
\n\u2022\t7 days from now
\n\u2022\t30 days from now
\n\u2022\t90 days from now
\n\u2022\tCustom date<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

 <\/p>\n

\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430 \u0434\u043b\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432<\/strong><\/h2>\n

\u0421\u043c. \u0422\u0430\u0431\u043b\u0438\u0446\u0443 \u043d\u0438\u0436\u0435, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438 \u0434\u043b\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432. \u041e\u0431\u0440\u0430\u0442\u0438\u0442\u0435 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u0438\u043c\u0435\u044e\u0442 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0439 \u0432\u044b\u0431\u043e\u0440.<\/p>\n

\u041e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0439 \u0432\u0438\u0434, \u0447\u0442\u043e\u0431\u044b \u0432\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043a \u043d\u0435\u043c\u0443 \u0434\u043e\u0441\u0442\u0443\u043f \u043f\u043e\u0437\u0436\u0435 \u0438\u043b\u0438 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u0438\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Property<\/th>Property Definition<\/th>Filter Options<\/th>Your Selection<\/th>\n<\/tr>\n<\/thead>\n
Name<\/td>The given name of a project.<\/td>\u2022\tContains
\n\u2022\tDoesn\u2019t contain<\/td>		[enter text]<\/td>\n<\/tr>\n
Author<\/td>The user or customer who created the project.<\/td>\u2022\tIs
\n\u2022\tIs not
\n<\/td>		Search for a project author from your user base. <\/td>\n<\/tr>\n
Description <\/td>The description of the project.<\/td>\u2022\tContains
\n\u2022\tDoesn\u2019t contain<\/td>		[enter text]<\/td>\n<\/tr>\n
Project Type<\/td>The type of project from the types that are enabled.<\/td>\u2022\tIs<\/td>[customizable options]
\ne.g.:
\n\u2022\tRelease
\n\u2022\tIteration
\n\u2022\tSprint
\n<\/td>\n<\/tr>\n
Portfolio<\/td>Portfolio the project is in.<\/td>\u2022\tIs<\/td>[choose from portfolios]<\/td>\n<\/tr>\n
Lifecycle status<\/td>The customizable status of a particular project type\u2019s lifecycle.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[customizable options]
\ne.g.:
\n\u2022\tCompleted
\n\u2022\tIn progress
\n\u2022\tBacklog
\n\u2022\tIn planning
\n\u2022\tUnscheduled<\/td>\n<\/tr>\n
Lifecycle state<\/td>One of three set states of a project's lifecycle. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tNot started
\n\u2022\tIn progress
\n\u2022\tFinished<\/td>\n<\/tr>\n
Follower (individual)<\/td>The individual user or customer that receives messages regarding the project.<\/td>\u2022\tIs<\/td>[select user or customer name]<\/td>\n<\/tr>\n
Follower (organization)<\/td>The user team or customer organization that receives messages regarding the project.<\/td>\u2022\tIs<\/td>[select user team or customer organization]<\/td>\n<\/tr>\n
Creation date<\/td>The creation date of a project.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Due Date<\/td>The set due date for a project.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		[choose from calendar]<\/td>\n<\/tr>\n
Actual work<\/td>The actual work time that has been logged on a project.<\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		<\/td>\n<\/tr>\n
Has attachment<\/td>The file attached to a project. <\/td>\u2022\tIs<\/td>\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

 <\/p>\n

\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430 \u0434\u043b\u044f \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439<\/strong><\/h2>\n

\u0421\u043c. \u0422\u0430\u0431\u043b\u0438\u0446\u0443 \u043d\u0438\u0436\u0435, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438 \u0434\u043b\u044f \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439. \u041e\u0431\u0440\u0430\u0442\u0438\u0442\u0435 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u0438\u043c\u0435\u044e\u0442 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0439 \u0432\u044b\u0431\u043e\u0440.<\/p>\n

\u041e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0439 \u0432\u0438\u0434, \u0447\u0442\u043e\u0431\u044b \u0432\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043a \u043d\u0435\u043c\u0443 \u0434\u043e\u0441\u0442\u0443\u043f \u043f\u043e\u0437\u0436\u0435 \u0438\u043b\u0438 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u0438\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Property<\/th>Property Definition<\/th>Filter Options<\/th>Your Selection<\/th>\n<\/tr>\n<\/thead>\n
Type<\/td>The type of information container (e.g. project, user, etc.).<\/td>\u2022\tIs
\n\u2022\tIs not
\n<\/td>		\u2022\tItems
\n\u2022\tProject
\n\u2022\tPortfolio
\n\u2022\tUser\t<\/td>\n<\/tr>\n
Activity Type<\/td>The type of activity that has been performed within OneDesk.<\/td>\u2022\tIs
\n\u2022\tIs not
\n<\/td>		\u2022\tUpdated name
\n\u2022\tChanged the Description
\n\u2022\tChanged the priority
\n\u2022\tUpdated agile points
\n\u2022\tUpdated estimation type
\n\u2022\tUpdated type
\n\u2022\tetc.<\/td>\n<\/tr>\n
Follower (individual)<\/td>The individual user or customer that receives messages regarding an item.<\/td>\u2022\tIs<\/td>[select user or customer name]<\/td>\n<\/tr>\n
Creation date<\/td>The date when an activity has taken place. <\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Performer<\/td>The individual user or customer that who did the activity. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select user or customer name]<\/td>\n<\/tr>\n
Performer team<\/td>The team or customer org who did the activity. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select team or customer org name]<\/td>\n<\/tr>\n
Read<\/td>The activity's view status.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

 <\/p>\n

\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430 \u0434\u043b\u044f \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u0439<\/strong><\/h2>\n

\u0421\u043c. \u0422\u0430\u0431\u043b\u0438\u0446\u0443 \u043d\u0438\u0436\u0435, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432 \u0434\u043b\u044f \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u0439.<\/p>\n

\u041e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0439 \u0432\u0438\u0434, \u0447\u0442\u043e\u0431\u044b \u0432\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043a \u043d\u0435\u043c\u0443 \u0434\u043e\u0441\u0442\u0443\u043f \u043f\u043e\u0437\u0436\u0435 \u0438\u043b\u0438 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u0438\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Property<\/th>Property Definition<\/th>Filter Options<\/th>Your Selection<\/th>\n<\/tr>\n<\/thead>\n
Name<\/td>The name of the item the timesheet is attributed to.<\/td>\u2022\tContains
\n\u2022\tDoesn't contain<\/td>		[Enter text]<\/td>\n<\/tr>\n
Approval Status<\/td>The status of approval on a submitted timesheet.<\/td>\u2022\tIs
\n\u2022\tIs not
\n<\/td>		\u2022\tApproved
\n\u2022\tNot Approved<\/td>\n<\/tr>\n
Project<\/td>The internal projects you created\/named.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select a project]<\/td>\n<\/tr>\n
Item ID<\/td>The ID number given to an item in OneDesk.<\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		[insert a number]<\/td>\n<\/tr>\n
Billing Type<\/td>The billing property of the timesheet.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tBillable
\n\u2022\tNon-Billable<\/td>\n<\/tr>\n
Requester (Individual)<\/td>The individual that requested an item.\t<\/td>\u2022\tIs
\n<\/td>		[select user or customer name]<\/td>\n<\/tr>\n
Requester email<\/td>The email of the individual that requested an item. <\/td>\u2022\tContains<\/td>[Enter text]<\/td>\n<\/tr>\n
Requester (Organization)<\/td>The user team or customer organization that requested an item.<\/td>\u2022\tIs
\n<\/td>		[select user team or customer organization]<\/td>\n<\/tr>\n
Assignee<\/td>A user in OneDesk assigned to work on an item.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select assignee]<\/td>\n<\/tr>\n
Creation Date<\/td>The creation date of a timesheet.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Start Date<\/td>The date on which a timesheet's logged work was started.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Finish Date<\/td>The date on which a timesheet's logged work had ended.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
Item type<\/td>The item type the timesheet is logged to. <\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select item type]<\/td>\n<\/tr>\n
Item status <\/td>The status of the item the timesheet is logged to.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		[select item status]<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

 <\/p>\n

\u041f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430 \u0434\u043b\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439<\/strong><\/h2>\n

\u0421\u043c. \u0422\u0430\u0431\u043b\u0438\u0446\u0443 \u043d\u0438\u0436\u0435, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438 \u0434\u043b\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432. \u041e\u0431\u0440\u0430\u0442\u0438\u0442\u0435 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u0438\u043c\u0435\u044e\u0442 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0439 \u0432\u044b\u0431\u043e\u0440.<\/p>\n

\u041e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0439 \u0432\u0438\u0434, \u0447\u0442\u043e\u0431\u044b \u0432\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043a \u043d\u0435\u043c\u0443 \u0434\u043e\u0441\u0442\u0443\u043f \u043f\u043e\u0437\u0436\u0435 \u0438\u043b\u0438 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u0438\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Property<\/th>Property Definition<\/th>Filter Options<\/th>Your Selection<\/th>\n<\/tr>\n<\/thead>\n
Customer<\/td>A customer that has been saved or added in OneDesk.<\/td>\u2022\tIs
\n<\/td>		[select customer]<\/td>\n<\/tr>\n
Email<\/td>The email address attached to a registered user or a customer.<\/td>\u2022\tContains<\/td>[enter text]<\/td>\n<\/tr>\n
Priority<\/td>The priority assigned to a customer.<\/td>\u2022\tIs
\n\u2022\tIs more than
\n\u2022\tIs less than<\/td>		\u2022\t0 stars
\n\u2022\t1 star
\n\u2022\t2 stars
\n\u2022\t3 stars
\n\u2022\t4 stars
\n\u2022\t5 stars<\/td>\n<\/tr>\n
Customer Organization<\/td>The customer's organization name.<\/td>\u2022\tIs<\/td>[select organization]<\/td>\n<\/tr>\n
Customer Type<\/td>The customer type assigned to a customer.<\/td>\u2022\tIs<\/td>[customizable options]
\ne.g.:
\n\u2022\tNew customer
\n\u2022\tInterested customer
\n\u2022\tPurchased customer<\/td>\n<\/tr>\n
Registration Status<\/td>The registration status of a OneDesk user or customer.<\/td>\u2022\tIs
\n<\/td>		[select user or customer name]<\/td>\n<\/tr>\n
Creation Date<\/td>The date in which a user or customer was created in OneDesk.<\/td>\u2022\tIs
\n\u2022\tMore recent than
\n\u2022\tOlder than<\/td>		\u2022\t24 hours ago
\n\u2022\t7 days ago
\n\u2022\t30 days ago
\n\u2022\t90 days ago
\n\u2022\tCustom date<\/td>\n<\/tr>\n
User<\/td>A registered user in OneDesk.<\/td>\u2022\tIs<\/td>[select user]<\/td>\n<\/tr>\n
Team<\/td>A team of registered users in OneDesk.<\/td>\u2022\tIs<\/td>[select team]<\/td>\n<\/tr>\n
User Type<\/td>The user type assigned to a registered OneDesk user.<\/td>\u2022\tIs<\/td>[customizable options]
\ne.g.:
\n\u2022\tFull-time
\n\u2022\tPart-time
\n\u2022\tContractor<\/td>\n<\/tr>\n
Timer Running<\/td>A user's timer is running.<\/td>\u2022\tIs
\n\u2022\tIs not<\/td>		\u2022\tYes
\n\u2022\tNo<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n","protected":false},"excerpt":{"rendered":"

OneDesk \u0434\u0430\u0435\u0442 \u0432\u0430\u043c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043c\u043e\u0433\u0443\u0442 \u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432\u0430\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e, \u043a\u043e\u0442\u043e\u0440\u0443\u044e \u0432\u044b \u0432\u0438\u0434\u0438\u0442\u0435 \u0432 \u043e\u043a\u043d\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f OneDesk, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044f \u0432\u0430\u043c \u043f\u0440\u043e\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0442\u044c \u0442\u043e\u043b\u044c\u043a\u043e \u0442\u043e, \u0447\u0442\u043e \u0432\u0430\u043c \u043d\u0443\u0436\u043d\u043e, 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