{"id":111232,"date":"2021-06-23T12:45:51","date_gmt":"2021-06-23T12:45:51","guid":{"rendered":"https:\/\/onedesk.com\/%d1%81%d0%bf%d1%80%d0%b0%d0%b2%d0%be%d1%87%d0%bd%d0%b0%d1%8f-%d0%b4%d0%bb%d1%8f-%d0%b2%d0%b5%d0%b1-%d0%b4%d0%b8%d0%b7%d0%b0%d0%b9%d0%bd-%d1%84%d0%b8%d1%80%d0%bc%d1%8b\/"},"modified":"2021-06-23T12:45:51","modified_gmt":"2021-06-23T12:45:51","slug":"%d1%81%d0%bf%d1%80%d0%b0%d0%b2%d0%be%d1%87%d0%bd%d0%b0%d1%8f-%d0%b4%d0%bb%d1%8f-%d0%b2%d0%b5%d0%b1-%d0%b4%d0%b8%d0%b7%d0%b0%d0%b9%d0%bd-%d1%84%d0%b8%d1%80%d0%bc%d1%8b","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d1%81%d0%bf%d1%80%d0%b0%d0%b2%d0%be%d1%87%d0%bd%d0%b0%d1%8f-%d0%b4%d0%bb%d1%8f-%d0%b2%d0%b5%d0%b1-%d0%b4%d0%b8%d0%b7%d0%b0%d0%b9%d0%bd-%d1%84%d0%b8%d1%80%d0%bc%d1%8b\/","title":{"rendered":"\u0421\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0434\u043b\u044f \u0444\u0438\u0440\u043c\u044b, 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\u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043d\u0430\u0441\u0442\u0440\u043e\u0435\u043d\u043e \u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0449\u0438\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c, \u043f\u0440\u043e\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0442\u044c \u0431\u043e\u043b\u044c\u0448\u0443\u044e \u0447\u0430\u0441\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0445, \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0449\u0438\u0445\u0441\u044f \u0432 \u0437\u0430\u044f\u0432\u043b\u0435\u043d\u0438\u0438 \u043e \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0435.<\/p>\n<h3 style=\"text-align: justify;\">\u0427\u0442\u043e \u0434\u0435\u043b\u0430\u0442\u044c \u0441 \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0435\u0439 \u0441\u0442\u043e\u0440\u043e\u043d\u043e\u0439 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\u043e\u0434\u043d\u043e\u043c\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u0442\u043e\u043b\u044c\u043a\u043e \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u0441 \u0435\u0433\u043e \u0432\u0435\u0431-\u0441\u0430\u0439\u0442\u043e\u043c, \u0438 \u043d\u0435 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0442\u044c \u0435\u043c\u0443 \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u0434\u043e\u0441\u0442\u0443\u043f \u043a \u0442\u0438\u043a\u0435\u0442\u0430\u043c, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438.<\/p>\n<p style=\"text-align: justify;\">\u0412\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438, \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0447\u0438\u043a\u0438, \u0441\u043e\u0437\u0434\u0430\u044e\u0449\u0438\u0435 \u0432\u0435\u0431-\u0441\u0430\u0439\u0442\u044b, \u0438\u043c\u0435\u044e\u0442 \u0432\u0441\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u044b\u0435 \u0434\u043b\u044f \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0437\u0430\u044f\u0432\u043a\u0430\u043c\u0438. \u042d\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u0432\u043a\u043b\u044e\u0447\u0430\u0442\u044c:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432\u0430\u0442\u044c \u0437\u0430\u044f\u0432\u043a\u0438 \u043f\u043e \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u0443 \u043f\u043e\u043b\u0435\u0439<\/li>\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043e\u0442\u0447\u0435\u0442\u044b<\/li>\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0440\u0430\u0431\u043e\u0447\u0435\u0439 \u043d\u0430\u0433\u0440\u0443\u0437\u043a\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u043a\u0430.<\/li>\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u0434\u043b\u044f \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044f \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0430 \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438.<\/li>\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0441\u043c\u0435\u043d\u0438\u0442\u044c \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430, \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u0437\u0430 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u0430<\/li>\n<li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043c\u043e\u0436\u0435\u0442 \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432\u0430\u0448 \u0440\u0430\u0431\u043e\u0447\u0438\u0439 \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0431\u043e\u043b\u0435\u0435 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u043c.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0412\u0430\u043c \u043d\u0443\u0436\u043d\u0430 \u0441\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0434\u043b\u044f \u0432\u0435\u0431-\u0434\u0438\u0437\u0430\u0439\u043d\u0430, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u0438\u0442\u044c \u0432\u0430\u043c \u0432\u0441\u0435 \u044d\u0442\u043e, \u0435\u0441\u043b\u0438 \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435 \u043e\u0441\u0442\u0430\u0432\u0430\u0442\u044c\u0441\u044f \u043d\u0430 \u0432\u0435\u0440\u0448\u0438\u043d\u0435.<\/p>\n<h3 style=\"text-align: justify;\"><span data-story-id=\"story_cba4ffdf78b5f49dd0a8cd8629212d64\" data-room-id=\"room_d3c1e182c20485489472dff419c0923f\" data-timestamp=\"1490728132282\" data-text=\"OneDesk has you covered\" data-userid=\"800745871890653184\" data-orgid=\"425220639864197120\">OneDesk \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0432\u0430\u043c<\/span><img> \u043e\u0431\u0430 \u0441\u043f\u043e\u0441\u043e\u0431\u0430<\/h3>\n<p style=\"text-align: justify;\">OneDesk \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u043e\u0432 \u0434\u043b\u044f \u0432\u043d\u0435\u0448\u043d\u0438\u0445 \u0438 \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0438\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439. \u041e\u043d\u0438 \u0432\u043a\u043b\u044e\u0447\u0430\u044e\u0442 \u0441\u043f\u043e\u0441\u043e\u0431\u043d\u043e\u0441\u0442\u044c:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u0421\u043e\u0437\u0434\u0430\u0432\u0430\u0439\u0442\u0435 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u043f\u043e\u043b\u044f \u0432 \u0431\u0430\u0437\u0435 \u0434\u0430\u043d\u043d\u044b\u0445<\/li>\n<li>\u0421\u043e\u0437\u0434\u0430\u0442\u044c \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432<\/li>\n<li>\u041e\u0433\u0440\u0430\u043d\u0438\u0447\u0438\u0442\u044c \u0434\u043e\u0441\u0442\u0443\u043f \u043a \u0434\u0430\u043d\u043d\u044b\u043c \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439<\/li>\n<li>\u0421\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u043e\u0442\u0447\u0435\u0442\u044b \u0441 \u043f\u0440\u0438\u0432\u044f\u0437\u043a\u043e\u0439 \u043a \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u043c \u043f\u043e\u043b\u044f\u043c \u0434\u0430\u043d\u043d\u044b\u0445<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0412 \u0446\u0435\u043b\u043e\u043c OneDesk \u043c\u043e\u0436\u0435\u0442 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0438\u0442\u044c \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438 \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439, \u0437\u0430\u043d\u0438\u043c\u0430\u044e\u0449\u0438\u0445\u0441\u044f \u0432\u0435\u0431-\u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u043e\u0439. OneDesk \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u0443\u044e \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443 \u0431\u0435\u0437 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u043f\u043b\u0430\u0442\u0438\u0442\u044c \u0437\u0430 \u0432\u0441\u044e \u0431\u0430\u0437\u0443 \u0434\u0430\u043d\u043d\u044b\u0445 \u0431\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u043d\u0430\u043b\u0438\u0447\u0438\u044e \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b \u00ab\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 \u043a\u0430\u043a \u0443\u0441\u043b\u0443\u0433\u0430\u00bb (SaaS). \u041c\u044b \u043c\u043e\u0436\u0435\u043c \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c \u0446\u0435\u043d\u0443 \u043d\u0430 \u043d\u0430\u0448\u0438 \u0443\u0441\u043b\u0443\u0433\u0438 \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u0432\u0430\u0448\u0438\u043c\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u043c\u0438 \u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u044f\u043c\u0438.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 10pt;\"><em>\u0424\u043e\u0442\u043e: \u00ab\u0414\u0438\u0437\u0430\u0439\u043d \u0442\u043a\u0430\u043d\u0438\u00bb \/ \u042f\u0441\u043a\u0438\u0439 \/<a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/legalcode\"> CC BY<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043e: 19\/12\/2019 \u0421\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0434\u043b\u044f \u0444\u0438\u0440\u043c\u044b, \u0437\u0430\u043d\u0438\u043c\u0430\u044e\u0449\u0435\u0439\u0441\u044f \u0432\u0435\u0431-\u0434\u0438\u0437\u0430\u0439\u043d\u043e\u043c, \u0432\u0441\u0435 \u0442\u043e\u043d\u043a\u043e\u0441\u0442\u0438 \u0412\u044b \u0432\u0435\u0434\u0435\u0442\u0435 \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u0431\u0438\u0437\u043d\u0435\u0441 \u0432\u0435\u0431-\u0434\u0438\u0437\u0430\u0439\u043d\u0430, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u0431\u0438\u0437\u043d\u0435\u0441 \u0432\u0435\u0431-\u0434\u0438\u0437\u0430\u0439\u043d\u0430 \u0438\u0437 \u0434\u0435\u0441\u044f\u0442\u0438 \u0438\u043b\u0438 \u0434\u0432\u0435\u043d\u0430\u0434\u0446\u0430\u0442\u0438 \u0447\u0435\u043b\u043e\u0432\u0435\u043a. \u0411\u0438\u0437\u043d\u0435\u0441 \u043f\u0440\u043e\u0446\u0432\u0435\u0442\u0430\u0435\u0442, \u043d\u043e \u0432\u0430\u043c \u043f\u043e-\u043f\u0440\u0435\u0436\u043d\u0435\u043c\u0443 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