{"id":166429,"date":"2022-03-07T21:10:23","date_gmt":"2022-03-07T21:10:23","guid":{"rendered":"https:\/\/onedesk.com\/%d0%bf%d1%80%d0%b8%d0%b3%d0%bb%d0%b0%d1%81%d0%b8%d1%82%d1%8c-%d0%ba%d0%bb%d0%b8%d0%b5%d0%bd%d1%82%d0%be%d0%b2-%d0%bd%d0%b0-%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb\/"},"modified":"2022-03-07T21:11:01","modified_gmt":"2022-03-07T21:11:01","slug":"%d0%bf%d1%80%d0%b8%d0%b3%d0%bb%d0%b0%d1%81%d0%b8%d1%82%d1%8c-%d0%ba%d0%bb%d0%b8%d0%b5%d0%bd%d1%82%d0%be%d0%b2-%d0%bd%d0%b0-%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d0%bf%d1%80%d0%b8%d0%b3%d0%bb%d0%b0%d1%81%d0%b8%d1%82%d1%8c-%d0%ba%d0%bb%d0%b8%d0%b5%d0%bd%d1%82%d0%be%d0%b2-%d0%bd%d0%b0-%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb\/","title":{"rendered":"\u041f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043f\u0440\u0438\u0441\u043e\u0435\u0434\u0438\u043d\u0438\u0442\u044c\u0441\u044f \u043a \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u043c\u0443 \u043f\u043e\u0440\u0442\u0430\u043b\u0443"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u041f\u043e\u0440\u0442\u0430\u043b \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 OneDesk \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u043b\u0435\u0433\u043a\u043e\u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0435 \u043f\u0440\u043e\u0441\u0442\u0440\u0430\u043d\u0441\u0442\u0432\u043e \u0434\u043b\u044f \u0432\u0430\u0448\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0433\u0434\u0435 \u043e\u043d\u0438 \u043c\u043e\u0433\u0443\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0437\u0430\u044f\u0432\u043a\u0438 \u0438 \u043f\u0440\u043e\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0442\u044c \u0441\u0442\u0430\u0442\u0443\u0441 \u0441\u0432\u043e\u0438\u0445 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432, \u043d\u0430\u0434 \u043a\u043e\u0442\u043e\u0440\u044b\u043c\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430. \u0427\u0442\u043e\u0431\u044b \u043d\u0430\u0447\u0430\u0442\u044c \u0440\u0430\u0431\u043e\u0442\u0443 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438\u043c \u043f\u043e\u0440\u0442\u0430\u043b\u043e\u043c, \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 OneDesk \u0438 \u043f\u0440\u0438\u0433\u043b\u0430\u0441\u0438\u0442\u044c \u0438\u0445 \u0437\u0430\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-customers-in-onedesk\">\u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 OneDesk<\/h2>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0441\u043f\u043e\u0441\u043e\u0431\u043e\u0432 \u043f\u0440\u0438\u0432\u043b\u0435\u0447\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043a \u0432\u0430\u0448\u0435\u0439 \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u0438 OneDesk. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u0440\u0443\u0447\u043d\u0443\u044e \u0434\u043e\u0431\u0430\u0432\u043b\u044f\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u043a\u043d\u043e\u043f\u043a\u0438 \u00ab\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c\u00bb \u0432 \u0432\u0435\u0440\u0445\u043d\u0435\u0439 \u0447\u0430\u0441\u0442\u0438 \u044d\u043a\u0440\u0430\u043d\u0430, <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c8c0e063-8f6b-4777-848c-14d244ef813d\" target=\"_blank\" rel=\"noreferrer noopener\">\u0438\u043c\u043f\u043e\u0440\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/a> \u0438\u0437 \u0444\u0430\u0439\u043b\u0430, \u0438\u043c\u043f\u043e\u0440\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 <a href=\"https:\/\/onedesk.com\/ru\/%d0%b8%d0%bd%d1%82%d0%b5%d0%b3%d1%80%d0%b8%d1%80%d0%be%d0%b2%d0%b0%d1%82%d1%8c%d1%81%d1%8f-%d1%81-%d0%be%d0%b4%d0%bd%d0%b8%d0%bc-%d1%80%d0%b0%d0%b1%d0%be%d1%87%d0%b8%d0%bc-%d1%81%d1%82%d0%be%d0%bb\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0447\u0435\u0440\u0435\u0437 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044e<\/a> \u0438\u043b\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0433\u0435\u043d\u0435\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2c4d8949-cae6-4528-b4f1-672aab8715da\" target=\"_blank\" rel=\"noreferrer noopener\">\u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u0435\u0440\u0435\u0430\u0434\u0440\u0435\u0441\u0430\u0446\u0438\u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c<\/a> , \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0445 \u043d\u0430 \u0432\u0430\u0448\u0443 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0443\u044e \u043f\u043e\u0447\u0442\u0443 \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0432 \u0431\u0438\u043b\u0435\u0442. \u0430\u0434\u0440\u0435\u0441 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0432 OneDesk.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u041f\u043e\u0441\u043b\u0435 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 OneDesk \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u0434\u043e\u0441\u0442\u0443\u043f \u043a \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u0430\u043c \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438\u0437 <strong>\u0434\u0440\u0443\u0433\u0438\u0445 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439<\/strong> .&gt; <strong>\u043a\u043b\u0438\u0435\u043d\u0442\u044b<\/strong> . \u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0443\u0432\u0438\u0434\u0435\u0442\u044c, \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u044b \u043b\u0438 \u043e\u043d\u0438 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b \u0438\u043b\u0438 \u043d\u0435\u0442, \u0432 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0438 \u043f\u043e \u0443\u043c\u043e\u043b\u0447\u0430\u043d\u0438\u044e.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1024x487.png\" alt=\"&#x43F;&#x440;&#x438;&#x43B;&#x43E;&#x436;&#x435;&#x43D;&#x438;&#x435; &#x434;&#x43B;&#x44F; &#x43A;&#x43B;&#x438;&#x435;&#x43D;&#x442;&#x43E;&#x432;\" class=\"wp-image-166000\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1024x487.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-300x143.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-768x365.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1536x731.png 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-inviting-customers-to-the-portal\">\u041f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b<\/h2>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u0415\u0441\u043b\u0438 \u043a\u043b\u0438\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u043e\u0433\u043e \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435 \u043f\u0440\u0438\u0433\u043b\u0430\u0441\u0438\u0442\u044c, \u0435\u0449\u0435 \u043d\u0435 \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d, \u043b\u0438\u0431\u043e \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430, \u0430 \u0437\u0430\u0442\u0435\u043c \u0442\u0440\u0438 \u0442\u043e\u0447\u043a\u0438 \u0432 \u0441\u0442\u043e\u043b\u0431\u0446\u0435 \u00ab\u0414\u0435\u0439\u0441\u0442\u0432\u0438\u044f\u00bb \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u00ab(\u041f\u043e\u0432\u0442\u043e\u0440\u043d\u043e) \u043f\u0440\u0438\u0433\u043b\u0430\u0441\u0438\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u00bb, <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"485\" height=\"453\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2.png\" alt=\"&#x43F;&#x440;&#x438;&#x433;&#x43B;&#x430;&#x441;&#x438;&#x442;&#x44C; &#x438;&#x437; &#x43C;&#x435;&#x43D;&#x44E; &#x434;&#x435;&#x439;&#x441;&#x442;&#x432;&#x438;&#x439;\" class=\"wp-image-165989\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2.png 485w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2-300x280.png 300w\" sizes=\"(max-width: 485px) 100vw, 485px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u0418\u043b\u0438 \u0434\u0432\u0430\u0436\u0434\u044b \u0449\u0435\u043b\u043a\u043d\u0438\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u00ab\u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435\u00bb:<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"714\" height=\"361\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1.png\" alt=\"&#x43F;&#x440;&#x438;&#x433;&#x43B;&#x430;&#x441;&#x438;&#x442;&#x44C; &#x438;&#x437; &#x43F;&#x43E;&#x434;&#x440;&#x43E;&#x431;&#x43D;&#x43E;&#x439; &#x43F;&#x430;&#x43D;&#x435;&#x43B;&#x438;\" class=\"wp-image-165978\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1.png 714w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1-300x152.png 300w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e \u0441 \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u043f\u0440\u0438\u0441\u043e\u0435\u0434\u0438\u043d\u0438\u0442\u044c\u0441\u044f \u043a \u043f\u043e\u0440\u0442\u0430\u043b\u0443 \u0431\u0443\u0434\u0435\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e \u043d\u0430 \u0430\u0434\u0440\u0435\u0441 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0439 \u0441 \u0435\u0433\u043e \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u044c\u044e. <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"857\" height=\"675\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image.png\" alt=\"&#x44D;&#x43B;&#x435;&#x43A;&#x442;&#x440;&#x43E;&#x43D;&#x43D;&#x430;&#x44F; &#x43F;&#x43E;&#x447;&#x442;&#x430; &#x434;&#x43B;&#x44F; &#x440;&#x435;&#x433;&#x438;&#x441;&#x442;&#x440;&#x430;&#x446;&#x438;&#x438;\" class=\"wp-image-165967\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image.png 857w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-300x236.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-768x605.png 768w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u0417\u0430\u0442\u0435\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0431\u0443\u0434\u0435\u0442 \u043f\u0440\u043e\u0439\u0442\u0438 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044e \u043d\u0430 \u0441\u0432\u043e\u0435\u0439 \u0441\u0442\u043e\u0440\u043e\u043d\u0435, \u043f\u043e\u0441\u043b\u0435 \u0447\u0435\u0433\u043e \u043e\u043d \u0441\u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u0434\u043e\u0441\u0442\u0443\u043f \u043a \u043f\u043e\u0440\u0442\u0430\u043b\u0443, \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0432 \u0432\u0445\u043e\u0434 \u0441 \u044d\u0442\u0438\u043c\u0438 \u0443\u0447\u0435\u0442\u043d\u044b\u043c\u0438 \u0434\u0430\u043d\u043d\u044b\u043c\u0438 \u0432 \u0432\u0438\u0434\u0436\u0435\u0442\u0435 \u0438\u043b\u0438 \u043f\u043e URL-\u0430\u0434\u0440\u0435\u0441\u0443 \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u043a \u043f\u043e\u0440\u0442\u0430\u043b\u0443 (\u0435\u0441\u043b\u0438 \u043b\u043e\u0433\u0438\u043d \u0443\u043a\u0430\u0437\u0430\u043d \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c\u0438 \u0432 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430\u0445 \u0432\u0430\u0448\u0435\u0433\u043e \u043f\u043e\u0440\u0442\u0430\u043b\u0430). 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\u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430. \u0427\u0442\u043e\u0431\u044b \u043d\u0430\u0447\u0430\u0442\u044c \u0440\u0430\u0431\u043e\u0442\u0443 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438\u043c \u043f\u043e\u0440\u0442\u0430\u043b\u043e\u043c, \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 OneDesk \u0438 \u043f\u0440\u0438\u0433\u043b\u0430\u0441\u0438\u0442\u044c \u0438\u0445 \u0437\u0430\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435. \u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 OneDesk \u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e 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