{"id":237876,"date":"2022-07-25T20:17:51","date_gmt":"2022-07-25T20:17:51","guid":{"rendered":"https:\/\/onedesk.com\/%d0%bf%d1%80%d0%b5%d0%b4%d0%be%d1%82%d0%b2%d1%80%d0%b0%d1%82%d0%b8%d1%82%d1%8c-%d1%83%d0%b2%d0%b5%d0%b4%d0%be%d0%bc%d0%bb%d0%b5%d0%bd%d0%b8%d1%8f\/"},"modified":"2023-01-31T19:21:14","modified_gmt":"2023-01-31T19:21:14","slug":"%d0%bf%d1%80%d0%b5%d0%b4%d0%be%d1%82%d0%b2%d1%80%d0%b0%d1%82%d0%b8%d1%82%d1%8c-%d1%83%d0%b2%d0%b5%d0%b4%d0%be%d0%bc%d0%bb%d0%b5%d0%bd%d0%b8%d1%8f","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d0%bf%d1%80%d0%b5%d0%b4%d0%be%d1%82%d0%b2%d1%80%d0%b0%d1%82%d0%b8%d1%82%d1%8c-%d1%83%d0%b2%d0%b5%d0%b4%d0%be%d0%bc%d0%bb%d0%b5%d0%bd%d0%b8%d1%8f\/","title":{"rendered":"\u041f\u0440\u0435\u0434\u043e\u0442\u0432\u0440\u0430\u0449\u0435\u043d\u0438\u0435 \u0432\u0441\u0435\u0445 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c \u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u0439"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">OneDesk \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0441\u0440\u0435\u0434\u0441\u0442\u0432 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438. <a href=\"https:\/\/onedesk.com\/how-to-modify-and-create-email-templates-within-onedesk\/\">\u0428\u0430\u0431\u043b\u043e\u043d\u044b \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b<\/a> \u043c\u043e\u0436\u043d\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0434\u043b\u044f \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c \u0438\u043b\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c, \u0438 \u043e\u043d\u0438 \u043c\u043e\u0433\u0443\u0442 \u0431\u044b\u0442\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u044b \u0434\u043b\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0432\u0441\u0435\u0445 \u043e \u043f\u0440\u043e\u0433\u0440\u0435\u0441\u0441\u0435 \u0438\u043b\u0438 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f\u0445. \u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0442 \u0442\u0430\u043a\u0436\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e \u0432\u0430\u0436\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0435 \u0438\u0437 \u0432\u0430\u0448\u0435\u0439 \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435\u043b\u044c\u0437\u044f \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438. \u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u0440\u043e\u0447\u0438\u0442\u0430\u0442\u044c \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e\u0435 \u043e\u0431\u044a\u044f\u0441\u043d\u0435\u043d\u0438\u0435 \u044d\u0442\u0438\u0445 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c \u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439 \u0432: <a href=\"https:\/\/onedesk.com\/ru\/%d1%83%d0%b2%d0%b5%d0%b4%d0%be%d0%bc%d0%bb%d0%b5%d0%bd%d0%b8%d1%8f-%d1%8d%d0%bb%d0%b5%d0%ba%d1%82%d1%80%d0%be%d0%bd%d0%bd%d1%8b%d0%b5-%d0%bf%d0%b8%d1%81%d1%8c%d0%bc%d0%b0\/\">\u0423\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/a> . \u0422\u0430\u043a \u043f\u043e\u0447\u0435\u043c\u0443 \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435 \u0437\u0430\u043f\u0440\u0435\u0442\u0438\u0442\u044c \u0432\u0441\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0438\u043b\u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f?<\/p>\n\n<p class=\"wp-block-paragraph\"> \u0427\u0442\u043e \u0436, \u0432 \u0441\u043b\u0443\u0447\u0430\u0435 \u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u043d\u0438\u044f \u0432\u0430\u0448\u0435\u0439 \u043d\u043e\u0432\u043e\u0439 \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u0438 \u0438\u043b\u0438 \u043a\u0430\u043a\u043e\u0439-\u043b\u0438\u0431\u043e \u0444\u0443\u043d\u043a\u0446\u0438\u0438 \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432\u0441\u0435 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u0447\u0442\u043e\u0431\u044b \u043d\u0435 \u0441\u043f\u0430\u043c\u0438\u0442\u044c \u0441\u0432\u043e\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0441\u0432\u043e\u0438\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438\u043b\u0438 \u0441\u0435\u0431\u044f. \u0412 \u044d\u0442\u043e\u0439 \u0441\u0442\u0430\u0442\u044c\u0435 \u043e\u0441\u0432\u0435\u0449\u0430\u044e\u0442\u0441\u044f \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u043f\u043e\u0441\u043e\u0431\u044b \u0434\u043e\u0441\u0442\u0438\u0436\u0435\u043d\u0438\u044f \u044d\u0442\u043e\u0433\u043e \u0432 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0442 \u0432\u0430\u0448\u0438\u0445 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439. \u041d\u043e \u043d\u0435 \u0437\u0430\u0431\u0443\u0434\u044c\u0442\u0435 \u0441\u043d\u043e\u0432\u0430 \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u043a\u043e\u0433\u0434\u0430 \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u0442\u0435 \u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c!<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u041e\u0433\u043b\u0430\u0432\u043b\u0435\u043d\u0438\u0435<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#automated-emails\">\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/a><\/li>\n\n\n\n<li><a href=\"#system-emails\">\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0443\u044e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0443\u044e \u043f\u043e\u0447\u0442\u0443<\/a><\/li>\n\n\n\n<li><a href=\"#h-turning-off-emails-and-notifications-per-user\">\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u0434\u043b\u044f \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f<\/a><\/li>\n\n\n\n<li><a href=\"#h-deactivating-a-customer\">\u0414\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u044f \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430 <\/a><\/li>\n\n\n\n<li><a href=\"#h-turn-off-all-outgoing-emails\">\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432\u0441\u0435 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/a><\/li>\n<\/ul>\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-turning-off-all-emails-and-notifications\">\u041e\u0442\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u0432\u0441\u0435\u0445 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c \u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u0439<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430\u044f \u043f\u043e\u0447\u0442\u0430 \u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438\u043d\u0438\u0446\u0438\u0438\u0440\u0443\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0437\u0430\u044f\u0432\u043e\u043a, \u0437\u0430\u0434\u0430\u0447, \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432 \u0438\u043b\u0438 \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u0439. \u0415\u0441\u043b\u0438 \u0432\u044b \u0442\u0435\u0441\u0442\u0438\u0440\u0443\u0435\u0442\u0435 \u0447\u0442\u043e-\u0442\u043e, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0435 \u0441 \u043b\u044e\u0431\u044b\u043c \u0438\u0437 \u044d\u0442\u0438\u0445 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u044d\u0442\u043e\u0442 \u043c\u0435\u0442\u043e\u0434 \u043f\u0440\u0435\u0434\u043e\u0442\u0432\u0440\u0430\u0449\u0435\u043d\u0438\u044f \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u0439. <\/p>\n\n<p class=\"wp-block-paragraph\">\u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430\u0439\u0442\u0438 \u0432\u0441\u0435 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0432 <strong>\u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u2192 \u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u2192 \u0426\u0435\u043d\u0442\u0440 \u043e\u0431\u043c\u0435\u043d\u0430 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f\u043c\u0438.<\/strong><\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Emails-Settings.png\" alt=\"\" class=\"wp-image-237140\" width=\"277\" height=\"495\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Emails-Settings.png 458w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Emails-Settings-168x300.png 168w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><\/figure>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"automated-emails\">\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/h3>\n\n<p class=\"wp-block-paragraph\">\u0412 \u043f\u0435\u0440\u0432\u044b\u0445 \u0434\u0432\u0443\u0445 \u0440\u0430\u0437\u0434\u0435\u043b\u0430\u0445 \u0432\u044b \u043d\u0430\u0439\u0434\u0435\u0442\u0435 \u0441\u0432\u043e\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430. \u041e\u043d\u0438 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u044e\u0442\u0441\u044f \u0447\u0435\u0440\u0435\u0437 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e, \u043f\u043e\u044d\u0442\u043e\u043c\u0443, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0438\u0445, \u043c\u044b \u0434\u043e\u043b\u0436\u043d\u044b \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e. <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u0436\u043c\u0438\u0442\u0435 \u043d\u0430 \u0441\u0438\u043d\u0438\u0439 \u0438\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f A02). \u0417\u0430\u0442\u0435\u043c \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u0435 <strong>\u00ab\u0412\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u044d\u0442\u043e\u0433\u043e \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u00bb<\/strong> . \u041d\u0430\u0436\u043c\u0438\u0442\u0435 <strong>\u0421\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u044c<\/strong> . \u041f\u043e\u0432\u0442\u043e\u0440\u0438\u0442\u0435 \u044d\u0442\u043e\u0442 \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0434\u043b\u044f \u0434\u0440\u0443\u0433\u0438\u0445 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439 \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c. <\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Automation-Select.png\" alt=\"\" class=\"wp-image-237153\" width=\"693\" height=\"128\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Automation-Select.png 889w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Automation-Select-300x55.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Automation-Select-768x142.png 768w\" sizes=\"(max-width: 693px) 100vw, 693px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-Automation.png\" alt=\"\" class=\"wp-image-237166\" width=\"547\" height=\"246\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-Automation.png 748w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-Automation-300x135.png 300w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"system-emails\">\u0421\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/h3>\n\n<p class=\"wp-block-paragraph\">\u0421\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u043d\u0435 \u0447\u0435\u0440\u0435\u0437 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044e, \u0430 \u043d\u0435\u043f\u043e\u0441\u0440\u0435\u0434\u0441\u0442\u0432\u0435\u043d\u043d\u043e \u0441\u0438\u0441\u0442\u0435\u043c\u043e\u0439. \u042d\u0442\u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043a\u0430\u043a \u043f\u0440\u0430\u0432\u0438\u043b\u043e, \u0432\u0430\u0436\u043d\u044b, \u0438 \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u0432 \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u0441\u043b\u0443\u0447\u0430\u044f\u0445 \u0438\u0445 \u043d\u0435\u043b\u044c\u0437\u044f \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e \u0434\u043b\u044f \u0441\u0431\u0440\u043e\u0441\u0430 \u043f\u0430\u0440\u043e\u043b\u044f). \u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435\u043b\u044c\u0437\u044f \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c, \u0438\u043c\u0435\u044e\u0442 \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u0443\u044e \u043a\u043d\u043e\u043f\u043a\u0443-\u043f\u0435\u0440\u0435\u043a\u043b\u044e\u0447\u0430\u0442\u0435\u043b\u044c. \u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u0434\u0440\u0443\u0433\u0438\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0432 \u043a\u0430\u0436\u0434\u043e\u0435 \u0438\u0437 \u043d\u0438\u0445. <\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-System-Email.png\" alt=\"\" class=\"wp-image-237179\" width=\"579\" height=\"302\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-System-Email.png 710w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Disable-System-Email-300x156.png 300w\" sizes=\"(max-width: 579px) 100vw, 579px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>\u0412\u0430\u0436\u043d\u043e:<\/strong> \u043a\u043e\u0433\u0434\u0430 \u0432\u044b \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u0442\u0435 \u0442\u0435\u0441\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435, \u043d\u0435 \u0437\u0430\u0431\u0443\u0434\u044c\u0442\u0435 \u0441\u043d\u043e\u0432\u0430 \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0443\u044e \u043f\u043e\u0447\u0442\u0443! \u0414\u043b\u044f \u044d\u0442\u043e\u0433\u043e \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u0435 \u0442\u0435 \u0436\u0435 \u0448\u0430\u0433\u0438 \u0438 \u0443\u0431\u0435\u0434\u0438\u0442\u0435\u0441\u044c, \u0447\u0442\u043e \u00ab\u041f\u043e\u043a\u0430\u0437\u0430\u0442\u044c \u043d\u0435\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430\u00bb \u0432 \u043f\u0440\u0430\u0432\u043e\u043c \u0432\u0435\u0440\u0445\u043d\u0435\u043c \u0443\u0433\u043b\u0443 \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u0430, \u0438\u043d\u0430\u0447\u0435 \u0432\u044b \u043d\u0435 \u0443\u0432\u0438\u0434\u0438\u0442\u0435 \u043d\u0435\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430. <\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/ShowInactive.png\" alt=\"\" class=\"wp-image-237192\" width=\"274\" height=\"133\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/ShowInactive.png 365w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/ShowInactive-300x146.png 300w\" sizes=\"(max-width: 274px) 100vw, 274px\" \/><\/figure>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-turning-off-emails-and-notifications-per-user\">\u041e\u0442\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b \u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u0439 \u0434\u043b\u044f \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0412\u043c\u0435\u0441\u0442\u043e \u0442\u043e\u0433\u043e, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u043a\u043b\u044e\u0447\u0430\u0442\u044c \u0432\u0441\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0438\u043b\u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0438\u0445 \u0442\u043e\u043b\u044c\u043a\u043e \u0434\u043b\u044f \u0441\u0435\u0431\u044f \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f. \u041f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u00ab\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438\u00bb \u0438 \u0434\u0432\u0430\u0436\u0434\u044b \u0449\u0435\u043b\u043a\u043d\u0438\u0442\u0435 \u043d\u0443\u0436\u043d\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0442\u043e\u0431\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u043e \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f\u0445 \u0432\u043d\u0443\u0442\u0440\u0438 Onedesk, \u043d\u043e \u041d\u0415 \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00ab\u041e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u043e \u043d\u043e\u0432\u044b\u0445 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f\u0445 \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435\u00bb \u043d\u0430 \u00ab\u041d\u0438\u043a\u043e\u0433\u0434\u0430\u00bb.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif1.png\" alt=\"\" class=\"wp-image-244699\" width=\"229\" height=\"291\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif1.png 326w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif1-236x300.png 236w\" sizes=\"(max-width: 229px) 100vw, 229px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0442\u043e\u0431\u044b \u0432\u043e\u043e\u0431\u0449\u0435 \u041d\u0415 \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00ab\u041d\u0435\u0442 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439 \u043e\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432\u00bb<\/li>\n\n\n\n<li>&#8220;\u041d\u0435\u0442 \u043e\u0442\u0432\u0435\u0442\u043e\u0432 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c&#8221;<\/li>\n\n\n\n<li>&#8220;\u041d\u0435\u0442 \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0438\u0445 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439&#8221;<\/li>\n\n\n\n<li>\u00ab\u041e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u043e \u043d\u043e\u0432\u044b\u0445 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f\u0445 \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435: \u041d\u0438\u043a\u043e\u0433\u0434\u0430\u00bb<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>\u0418 \u0441\u043d\u0438\u043c\u0438\u0442\u0435 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0435 \u0444\u043b\u0430\u0436\u043a\u0438: <\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00ab\u0412\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0431\u043e\u0442\u0430 \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438\u00bb<\/li>\n\n\n\n<li>&#8220;\u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u043c\u0435\u043d\u044f\u0435\u0442\u0441\u044f&#8221;<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif3.png\" alt=\"\" class=\"wp-image-244712\" width=\"393\" height=\"412\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif3.png 712w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/01\/notif3-286x300.png 286w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0411\u043e\u043b\u0435\u0435 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e\u0431 \u044d\u0442\u0438\u0445 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430\u0445 \u0441\u043c. \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b66da110-deed-4f57-987d-5195a7057d5b\">\u0423\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439<\/a> .<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u041f\u0440\u0438\u043c\u0435\u0447\u0430\u043d\u0438\u0435.<\/strong> \u041d\u0435 \u0437\u0430\u0431\u0443\u0434\u044c\u0442\u0435 \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u043f\u043e\u0441\u043b\u0435 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u044f \u0442\u0435\u0441\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-deactivating-a-customer\">\u0414\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0415\u0441\u043b\u0438 \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435 \u043f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0447\u0442\u043e-\u0442\u043e, \u043d\u0435 \u0440\u0430\u0441\u0441\u044b\u043b\u0430\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u0441\u043f\u0430\u043c, \u043d\u043e \u043d\u0435 \u0445\u043e\u0442\u0438\u0442\u0435 \u043e\u0442\u043a\u043b\u044e\u0447\u0430\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e \u0434\u0435\u0430\u043a\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0430. \u0414\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u044f \u043d\u0435 \u0443\u0434\u0430\u043b\u044f\u0435\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u0430, \u0432\u0441\u044f \u0435\u0433\u043e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0431\u0443\u0434\u0435\u0442 \u0441\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0430. \u041e\u0434\u043d\u0430\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442 \u043d\u0435 \u0431\u0443\u0434\u0435\u0442 \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u043f\u043e\u043a\u0430 \u043e\u043d\u0438 \u0434\u0435\u0430\u043a\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u043d\u044b. \u041f\u043e\u0441\u043b\u0435 \u0442\u043e\u0433\u043e, \u043a\u0430\u043a \u0432\u044b \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u0442\u0435, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e \u0430\u043a\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0430. \u0414\u043b\u044f \u044d\u0442\u043e\u0433\u043e \u043f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u00ab\u041a\u043b\u0438\u0435\u043d\u0442\u044b\u00bb. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0437\u043d\u0430\u0447\u043e\u043a \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f (\u0442\u0440\u0438 \u0442\u043e\u0447\u043a\u0438) \u0440\u044f\u0434\u043e\u043c \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043c \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0434\u0435\u0430\u043a\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c. \u0414\u043b\u044f \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e\u0439 \u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u0438 \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u0435 \u0442\u0435 \u0436\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/DeactivateCustomer.png\" alt=\"\" class=\"wp-image-237205\" width=\"525\" height=\"319\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/DeactivateCustomer.png 651w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/DeactivateCustomer-300x182.png 300w\" sizes=\"(max-width: 525px) 100vw, 525px\" \/><\/figure>\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-turn-off-all-outgoing-emails\">\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432\u0441\u0435 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u043f\u0438\u0441\u044c\u043c\u0430<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432\u0441\u0435 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043f\u0435\u0440\u0435\u0439\u0434\u044f \u0432 <strong>\u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 &#8211;<\/strong>&gt; <strong>\u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430\u044f \u043f\u043e\u0447\u0442\u0430 &#8211;<\/strong>&gt; <strong>\u041d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438 &#8211;<\/strong>&gt; <strong>\u0424\u0438\u043b\u044c\u0442\u0440\u044b \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b<\/strong> . \u0423\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0435 \u0444\u043b\u0430\u0436\u043e\u043a \u00ab\u041e\u0442\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432\u0441\u0435 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430\u00bb. \u041b\u044e\u0431\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0435 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 \u044d\u0442\u043e\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438, \u041d\u0415 \u0431\u0443\u0434\u0443\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u044b. \u0418\u0442\u0430\u043a, \u043d\u0435 \u0437\u0430\u0431\u0443\u0434\u044c\u0442\u0435 \u0441\u043d\u043e\u0432\u0430 \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440 \u043f\u043e\u0441\u043b\u0435 \u0442\u043e\u0433\u043e, \u043a\u0430\u043a \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u0442\u0435. <\/p>\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u0421\u0442\u0430\u0442\u044c\u0438 \u043f\u043e \u0422\u0435\u043c\u0435 <\/h2>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/onedesk.com\/how-to-modify-and-create-email-templates-within-onedesk\/\">\u0428\u0430\u0431\u043b\u043e\u043d\u044b \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/onedesk.com\/ru\/%d1%83%d0%b2%d0%b5%d0%b4%d0%be%d0%bc%d0%bb%d0%b5%d0%bd%d0%b8%d1%8f-%d1%8d%d0%bb%d0%b5%d0%ba%d1%82%d1%80%d0%be%d0%bd%d0%bd%d1%8b%d0%b5-%d0%bf%d0%b8%d1%81%d1%8c%d0%bc%d0%b0\/\">\u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0441\u0440\u0435\u0434\u0441\u0442\u0432 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438. \u0428\u0430\u0431\u043b\u043e\u043d\u044b \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b \u043c\u043e\u0436\u043d\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0434\u043b\u044f \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0445 \u043f\u0438\u0441\u0435\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c \u0438\u043b\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c, \u0438 \u043e\u043d\u0438 \u043c\u043e\u0433\u0443\u0442 \u0431\u044b\u0442\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u044b \u0434\u043b\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0432\u0441\u0435\u0445 \u043e \u043f\u0440\u043e\u0433\u0440\u0435\u0441\u0441\u0435 \u0438\u043b\u0438 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f\u0445. \u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0442 \u0442\u0430\u043a\u0436\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e \u0432\u0430\u0436\u043d\u044b\u0435 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430, \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0435 \u0438\u0437 \u0432\u0430\u0448\u0435\u0439 \u0443\u0447\u0435\u0442\u043d\u043e\u0439 \u0437\u0430\u043f\u0438\u0441\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435\u043b\u044c\u0437\u044f \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e 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