{"id":238310,"date":"2022-07-28T13:07:24","date_gmt":"2022-07-28T13:07:24","guid":{"rendered":"https:\/\/onedesk.com\/%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%be%d0%b2\/"},"modified":"2022-07-28T13:07:27","modified_gmt":"2022-07-28T13:07:27","slug":"%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%be%d0%b2","status":"publish","type":"post","link":"https:\/\/onedesk.com\/ru\/%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%be%d0%b2\/","title":{"rendered":"\u041a\u0430\u043a \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0435 \u043e\u0442\u0447\u0435\u0442\u044b \u0432 OneDesk \u2014 \u043f\u0440\u0438\u043c\u0435\u0440\u044b"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u0418\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438 OneDesk \u2014 \u044d\u0442\u043e \u0443\u043d\u0438\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u044b\u0439 \u0441\u043f\u043e\u0441\u043e\u0431 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u0430\u043d\u043d\u044b\u0445, \u043e\u0442\u043d\u043e\u0441\u044f\u0449\u0438\u0445\u0441\u044f \u043a \u0432\u0430\u0448\u0435\u043c\u0443 \u0431\u0438\u0437\u043d\u0435\u0441\u0443. \u0412 OneDesk \u043f\u043e \u0443\u043c\u043e\u043b\u0447\u0430\u043d\u0438\u044e \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0448\u0430\u0431\u043b\u043e\u043d\u043e\u0432, \u043d\u043e \u0435\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u043e\u0441\u043e\u0431\u044b\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0438 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0442\u044c \u0441\u0432\u043e\u0438 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0435 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b.<\/p>\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u041e\u0433\u043b\u0430\u0432\u043b\u0435\u043d\u0438\u0435<\/h2><ul><li><a href=\"#h-accessing-the-reporting-functionality\" data-level=\"3\">\u0414\u043e\u0441\u0442\u0443\u043f \u043a \u0444\u0443\u043d\u043a\u0446\u0438\u044f\u043c \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438<\/a><\/li><li><a href=\"#h-creating-a-report-example-1a-report-on-hours-worked-by-users\" data-level=\"3\">\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 1\u0430: \u041e\u0442\u0447\u0435\u0442 \u043e \u0447\u0430\u0441\u0430\u0445, \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438<\/a><\/li><li><a href=\"#h-creating-a-report-example-1b-report-on-hours-worked-to-customer\" data-level=\"3\">\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 1b: \u041e\u0442\u0447\u0435\u0442 \u043e \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u0447\u0430\u0441\u0430\u0445 \u0434\u043b\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430<\/a><\/li><li><a href=\"#h-creating-a-report-example-2-monthly-report-of-all-new-tickets-hours-spent-on-each\" data-level=\"3\">\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 2: \u0415\u0436\u0435\u043c\u0435\u0441\u044f\u0447\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u043f\u043e \u0432\u0441\u0435\u043c \u043d\u043e\u0432\u044b\u043c \u0442\u0438\u043a\u0435\u0442\u0430\u043c + \u0447\u0430\u0441\u044b, \u043f\u043e\u0442\u0440\u0430\u0447\u0435\u043d\u043d\u044b\u0435 \u043d\u0430 \u043a\u0430\u0436\u0434\u044b\u0439<\/a><\/li><li><a href=\"#h-related-articles\" data-level=\"3\">\u0421\u0442\u0430\u0442\u044c\u0438 \u043f\u043e \u0422\u0435\u043c\u0435<\/a><\/li><\/ul><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-accessing-the-reporting-functionality\"><strong>\u0414\u043e\u0441\u0442\u0443\u043f \u043a \u0444\u0443\u043d\u043a\u0446\u0438\u044f\u043c \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">\u0427\u0442\u043e\u0431\u044b \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442, \u0432\u0430\u043c \u043d\u0443\u0436\u043d\u043e \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u044d\u0442\u043e\u0442 \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440 \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u043e\u0442\u0447\u0435\u0442\u043e\u0432 OneDesk, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043f\u043e\u0434\u0440\u0430\u0437\u0434\u0435\u043b\u043e\u043c \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u00ab\u0431\u043e\u043b\u044c\u0448\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439\u00bb \u0432 \u043d\u0438\u0436\u043d\u0435\u0439 \u043b\u0435\u0432\u043e\u0439 \u0447\u0430\u0441\u0442\u0438 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430 OneDesk \u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u00ab <strong>\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430\u00bb<\/strong> \u043e\u0442\u0442\u0443\u0434\u0430. \u0412 \u0432\u0435\u0440\u0445\u043d\u0435\u0439 \u0447\u0430\u0441\u0442\u0438 \u044d\u043a\u0440\u0430\u043d\u0430 \u0432\u044b \u0443\u0432\u0438\u0434\u0438\u0442\u0435 \u0442\u0440\u0438 \u0432\u043a\u043b\u0430\u0434\u043a\u0438. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u043a\u043b\u0430\u0434\u043a\u0443 \u00ab <strong>\u0417\u0430\u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b<\/strong> \u00bb, \u0447\u0442\u043e\u0431\u044b \u0443\u0432\u0438\u0434\u0435\u0442\u044c \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u044b\u0435 \u0443\u0436\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0435 \u0448\u0430\u0431\u043b\u043e\u043d\u044b \u043e\u0442\u0447\u0435\u0442\u043e\u0432, \u0432\u0430\u0448\u0438 \u043f\u0440\u043e\u0448\u043b\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0431\u044b\u043b\u0438 \u0437\u0430\u043f\u0443\u0449\u0435\u043d\u044b, \u0438 \u0437\u043d\u0430\u0447\u043e\u043a \u00ab+\u00bb, \u0447\u0442\u043e\u0431\u044b \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u043d\u043e\u0432\u044b\u0439 \u0448\u0430\u0431\u043b\u043e\u043d \u043e\u0442\u0447\u0435\u0442\u0430.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"987\" height=\"835\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-36.png\" alt=\"&#x441;&#x43E;&#x437;&#x434;&#x430;&#x442;&#x44C; &#x448;&#x430;&#x431;&#x43B;&#x43E;&#x43D;\" class=\"wp-image-161772\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-36.png 987w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-36-300x254.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-36-768x650.png 768w\" sizes=\"(max-width: 987px) 100vw, 987px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-a-report-example-1a-report-on-hours-worked-by-users\"><strong>\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 1\u0430: \u041e\u0442\u0447\u0435\u0442 \u043e \u0447\u0430\u0441\u0430\u0445, \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c\u0438<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">\u0414\u0430\u0432\u0430\u0439\u0442\u0435 \u0441\u043e\u0437\u0434\u0430\u0434\u0438\u043c \u0437\u0430\u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u0442\u0441\u044f \u043a\u0430\u0436\u0434\u044b\u0439 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u0438 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 \u043e\u0434\u043d\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u043f\u043e \u0440\u0430\u0441\u0447\u0435\u0442\u0443 \u0437\u0430\u0440\u0430\u0431\u043e\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u044b \u0441 \u0443\u043a\u0430\u0437\u0430\u043d\u0438\u0435\u043c \u0447\u0430\u0441\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043a\u0430\u0436\u0434\u044b\u0439 \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442 (\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c) \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043b \u043d\u0430 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0435\u0439 \u043d\u0435\u0434\u0435\u043b\u0435. <\/p>\n\n<p class=\"wp-block-paragraph\">\u0414\u0430\u0432\u0430\u0439\u0442\u0435 \u0442\u0430\u043a\u0436\u0435 \u0441\u043e\u0437\u0434\u0430\u0434\u0438\u043c \u0435\u0449\u0435 \u043e\u0434\u0438\u043d \u043e\u0442\u0447\u0435\u0442 \u0432 \u0434\u043e\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u0435 \u043a \u043f\u0435\u0440\u0432\u043e\u043c\u0443, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u0431\u0443\u0434\u0435\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e \u0441 \u043f\u043b\u0430\u0442\u0435\u0436\u043d\u043e\u0439 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0435\u0439 \u0437\u0430 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0443\u044e \u043d\u0435\u0434\u0435\u043b\u044e.<\/p>\n\n<p class=\"wp-block-paragraph\">\u0414\u043b\u044f \u043d\u0430\u0447\u0430\u043b\u0430 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043d\u043e\u0432\u044b\u0439 \u0448\u0430\u0431\u043b\u043e\u043d \u00ab+\u00bb. \u041f\u0435\u0440\u0432\u044b\u0439 \u043f\u043e\u044f\u0432\u0438\u0432\u0448\u0438\u0439\u0441\u044f \u044d\u043a\u0440\u0430\u043d \u2014 \u044d\u0442\u043e \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u0438\u043b\u0438 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u0435\u0433\u043e \u0438\u0437 \u0441\u043f\u0438\u0441\u043a\u0430 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445 \u043f\u0440\u0435\u0434\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043e\u043a. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"482\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35-1024x482.png\" alt=\"&#x432;&#x44B;&#x431;&#x440;&#x430;&#x442;&#x44C; &#x444;&#x43E;&#x440;&#x43C;&#x430;&#x442;\" class=\"wp-image-161761\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35-1024x482.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35-300x141.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35-768x361.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35-1536x723.png 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-35.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u041f\u043e\u0441\u043a\u043e\u043b\u044c\u043a\u0443 \u043c\u044b \u0445\u043e\u0442\u0438\u043c \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u0447\u0430\u0441\u043e\u0432, \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u043a\u043e\u043c\u0430\u043d\u0434\u043e\u0439 \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u043e\u0432, \u0434\u0430\u0432\u0430\u0439\u0442\u0435 \u0432\u044b\u0431\u0435\u0440\u0435\u043c \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440 \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0439 \u0442\u0430\u0431\u043b\u0438\u0446\u044b, \u0430 \u0437\u0430\u0442\u0435\u043c \u043d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u043c \u044d\u043a\u0440\u0430\u043d\u0435 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043e\u0442\u0447\u0435\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043d\u0443\u0436\u043d\u043e \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u0434\u043b\u044f \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0445 \u0442\u0430\u0431\u0435\u043b\u0435\u0439 \u0443\u0447\u0435\u0442\u0430 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438. <\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u043e\u0441\u043b\u0435 \u044d\u0442\u043e\u0433\u043e \u043c\u044b \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0441\u0432\u043e\u0439\u0441\u0442\u0432\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0445\u043e\u0442\u0438\u043c \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u0432 \u043e\u0442\u0447\u0435\u0442. \u042d\u0442\u0438 \u0441\u0432\u043e\u0439\u0441\u0442\u0432\u0430 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0442 \u0441\u0442\u043e\u043b\u0431\u0446\u044b \u0432\u0430\u0448\u0435\u0433\u043e \u043e\u0442\u0447\u0435\u0442\u0430, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043c\u044b \u0445\u043e\u0442\u0438\u043c \u0438\u043c\u0435\u0442\u044c \u0441\u0442\u043e\u043b\u0431\u0435\u0446 \u0434\u043b\u044f \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b, \u0432\u043b\u043e\u0436\u0435\u043d\u043d\u043e\u0439 \u0432 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u0439 \u043f\u0440\u043e\u0435\u043a\u0442. \u0414\u0430\u0432\u0430\u0439\u0442\u0435 \u0442\u0430\u043a\u0436\u0435 \u0432\u043a\u043b\u044e\u0447\u0438\u043c \u0441\u0442\u043e\u043b\u0431\u0435\u0446 \u0434\u043b\u044f \u043f\u0440\u043e\u0446\u0435\u043d\u0442\u0430 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u0430, \u0447\u0442\u043e\u0431\u044b \u043c\u044b \u043c\u043e\u0433\u043b\u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e \u0442\u043e\u043c, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0435\u0449\u0435 \u0447\u0430\u0441\u043e\u0432 \u043d\u0443\u0436\u043d\u043e \u0432\u044b\u0434\u0435\u043b\u0438\u0442\u044c \u043d\u0430 \u043a\u0430\u0436\u0434\u044b\u0439 \u043f\u0440\u043e\u0435\u043a\u0442.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"941\" height=\"687\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-34.png\" alt=\"&#x432;&#x44B;&#x431;&#x440;&#x430;&#x442;&#x44C; &#x441;&#x442;&#x43E;&#x43B;&#x431;&#x446;&#x44B;\" class=\"wp-image-161750\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-34.png 941w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-34-300x219.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-34-768x561.png 768w\" sizes=\"(max-width: 941px) 100vw, 941px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u043c \u044d\u043a\u0440\u0430\u043d\u0435 \u0435\u0441\u0442\u044c \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043e\u0442\u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432\u0430\u0442\u044c \u043e\u0442\u0447\u0435\u0442 \u043f\u043e \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u043c\u0443 \u043f\u0440\u043e\u0435\u043a\u0442\u0443, \u0430 \u0437\u0430\u0442\u0435\u043c \u043e\u0442\u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432\u0430\u0442\u044c \u043f\u043e \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u043c \u0441\u0432\u043e\u0439\u0441\u0442\u0432\u0430\u043c \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u0440\u043e\u0435\u043a\u0442\u0430. \u041d\u0430\u043c \u043e\u043d\u0438 \u043d\u0435 \u043d\u0443\u0436\u043d\u044b \u0434\u043b\u044f \u044d\u0442\u043e\u0433\u043e \u043e\u0442\u0447\u0435\u0442\u0430, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043c\u044b \u043f\u0440\u043e\u0441\u0442\u043e \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0438\u043c.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430 \u044d\u043a\u0440\u0430\u043d\u0435 \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u043a\u0438 \u043c\u044b \u043c\u043e\u0436\u0435\u043c \u0443\u043a\u0430\u0437\u0430\u0442\u044c, \u043a\u0430\u043a \u0431\u0443\u0434\u0435\u0442 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0430 \u043d\u0430\u0448\u0430 \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u0430\u044f \u0442\u0430\u0431\u043b\u0438\u0446\u0430. \u041c\u044b \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u0443\u0435\u043c \u043d\u0430\u0448\u0443 \u0442\u0430\u0431\u043b\u0438\u0446\u0443 \u043f\u043e \u0438\u0441\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044f\u043c \u043f\u0440\u043e\u0435\u043a\u0442\u0430, \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u044e \u043f\u0440\u043e\u0435\u043a\u0442\u0430, \u0430 \u0437\u0430\u0442\u0435\u043c \u043e\u043f\u043b\u0430\u0447\u0438\u0432\u0430\u0435\u043c\u043e\u043c\u0443 \u0441\u0442\u0430\u0442\u0443\u0441\u0443 \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0430.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"959\" height=\"655\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-33.png\" alt=\"&#x441;&#x432;&#x43E;&#x439;&#x441;&#x442;&#x432;&#x430; &#x433;&#x440;&#x443;&#x43F;&#x43F;&#x438;&#x440;&#x43E;&#x432;&#x43A;&#x438;\" class=\"wp-image-161739\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-33.png 959w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-33-300x205.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-33-768x525.png 768w\" sizes=\"(max-width: 959px) 100vw, 959px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0422\u0435\u043f\u0435\u0440\u044c \u043c\u044b \u043f\u043e\u0447\u0442\u0438 \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u043b\u0438. \u041c\u044b \u0445\u043e\u0442\u0438\u043c, \u0447\u0442\u043e\u0431\u044b \u044d\u0442\u043e\u0442 \u043e\u0442\u0447\u0435\u0442 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u043b\u0441\u044f \u043a\u0430\u0436\u0434\u0443\u044e \u043d\u0435\u0434\u0435\u043b\u044e \u0432 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u0438 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u043b\u0441\u044f \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0443, \u043e\u0442\u0432\u0435\u0447\u0430\u044e\u0449\u0435\u043c\u0443 \u0437\u0430 \u043d\u0430\u0447\u0438\u0441\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u0440\u0430\u0431\u043e\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u044b \u0432 \u043d\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043d\u0430 \u043f\u043e\u044f\u0432\u0438\u0432\u0448\u0435\u043c\u0441\u044f \u044d\u043a\u0440\u0430\u043d\u0435 \u043c\u044b \u0443\u0441\u0442\u0430\u043d\u0430\u0432\u043b\u0438\u0432\u0430\u0435\u043c \u043d\u0430\u0448\u0443 \u0434\u0430\u0442\u0443 \u043d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0439 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, 3 \u044f\u043d\u0432\u0430\u0440\u044f 2022 \u0433.), \u0447\u0430\u0441\u0442\u043e\u0442\u0443 \u0435\u0436\u0435\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u043e, \u0438 \u0432\u0440\u0435\u043c\u044f \u0437\u0430\u043f\u0443\u0441\u043a\u0430 \u043e\u0442\u0447\u0435\u0442\u0430 \u2014 \u0432 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435 \u043f\u0440\u0438\u043c\u0435\u0440\u0430 \u0432\u043e\u0437\u044c\u043c\u0435\u043c 9:00. \u0412 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u00ab\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e\u00bb \u043c\u044b \u0432\u044b\u0431\u0440\u0430\u043b\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0431\u0443\u0434\u0435\u0442 \u043d\u0430\u0448\u0438\u043c \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c \u0440\u0430\u0441\u0447\u0435\u0442\u0430 \u0437\u0430\u0440\u0430\u0431\u043e\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u044b, \u0438, \u043d\u0430\u043a\u043e\u043d\u0435\u0446, \u043c\u044b \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0444\u043e\u0440\u043c\u0430\u0442 \u043e\u0442\u0447\u0435\u0442\u0430 \u2014 \u043b\u0438\u0431\u043e \u0444\u0430\u0439\u043b XLS, \u043b\u0438\u0431\u043e PDF, \u043f\u0440\u0435\u043e\u0431\u0440\u0430\u0437\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u0438\u0437 \u0444\u0430\u0439\u043b\u0430 XLS.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"985\" height=\"783\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-32.png\" alt=\"&#x43E;&#x442;&#x43F;&#x440;&#x430;&#x432;&#x438;&#x442;&#x44C; &#x43F;&#x438;&#x441;&#x44C;&#x43C;&#x43E; &#x43F;&#x43E;&#x43B;&#x44C;&#x437;&#x43E;&#x432;&#x430;&#x442;&#x435;&#x43B;&#x44E;\" class=\"wp-image-161728\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-32.png 985w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-32-300x238.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-32-768x611.png 768w\" sizes=\"(max-width: 985px) 100vw, 985px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u00ab\u0414\u0430\u043b\u0435\u0435\u00bb, \u0438 \u0442\u0435\u043f\u0435\u0440\u044c \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430\u0437\u0432\u0430\u0442\u044c \u0441\u0432\u043e\u0439 \u043e\u0442\u0447\u0435\u0442, \u0434\u0430\u0442\u044c \u0435\u043c\u0443 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0438 \u043f\u0440\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0435\u0433\u043e \u0432 \u0432\u044b\u0431\u0440\u0430\u043d\u043d\u043e\u043c \u0432\u0430\u043c\u0438 \u0444\u043e\u0440\u043c\u0430\u0442\u0435. \u041f\u043e\u0441\u043b\u0435 \u044d\u0442\u043e\u0433\u043e \u043d\u0430\u0436\u043c\u0438\u0442\u0435 \u00ab\u0421\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u044c\u00bb, \u0438 \u0432\u044b \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u0441\u0432\u043e\u0439 \u043e\u0442\u0447\u0435\u0442. \u0422\u0435\u043f\u0435\u0440\u044c \u043e\u043d \u0431\u0443\u0434\u0435\u0442 \u0432\u0438\u0434\u0435\u043d \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u0448\u0430\u0431\u043b\u043e\u043d\u043e\u0432 \u043e\u0442\u0447\u0435\u0442\u043e\u0432.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"605\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-31.png\" alt=\"&#x432;&#x438;&#x434;&#x43D;&#x43E; &#x432; &#x448;&#x430;&#x431;&#x43B;&#x43E;&#x43D;&#x430;&#x445;\" class=\"wp-image-161717\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-31.png 889w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-31-300x204.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-31-768x523.png 768w\" sizes=\"(max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430\u0432\u0435\u0441\u0442\u0438 \u0443\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u044c \u043c\u044b\u0448\u0438 \u043d\u0430 \u044d\u0442\u043e\u0442 \u043e\u0442\u0447\u0435\u0442 \u0438 \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u0442\u044c \u0435\u0433\u043e \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u044f, \u0435\u0441\u043b\u0438 \u0445\u043e\u0442\u0438\u0442\u0435, \u0438\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0438\u043b\u0438 \u043e\u0442\u0440\u0435\u0434\u0430\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043e\u0442\u0447\u0435\u0442, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0443\u0434\u0430\u043b\u0438\u0442\u044c \u0448\u0430\u0431\u043b\u043e\u043d, \u0435\u0441\u043b\u0438 \u044d\u0442\u043e \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u043e\u0441\u043b\u0435 \u0437\u0430\u043f\u0443\u0441\u043a\u0430 \u0432 \u0432\u0438\u0434\u0435 \u0444\u0430\u0439\u043b\u0430 XLS \u0432\u0430\u0448 \u043e\u043a\u043e\u043d\u0447\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u0433\u043b\u044f\u0434\u0435\u0442\u044c \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e \u0442\u0430\u043a:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"777\" height=\"685\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-30.png\" alt=\"&#x43E;&#x431;&#x440;&#x430;&#x437;&#x435;&#x446; &#x432;&#x44B;&#x432;&#x43E;&#x434;&#x430;\" class=\"wp-image-161706\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-30.png 777w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-30-300x264.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-30-768x677.png 768w\" sizes=\"(max-width: 777px) 100vw, 777px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-a-report-example-1b-report-on-hours-worked-to-customer\"><strong>\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 1b: \u041e\u0442\u0447\u0435\u0442 \u043e \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u0447\u0430\u0441\u0430\u0445 \u0434\u043b\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">\u0422\u0435\u043f\u0435\u0440\u044c, \u043a\u043e\u0433\u0434\u0430 \u043c\u044b \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u043e\u0442\u0447\u0435\u0442, \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u044e\u0449\u0438\u0439 \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0445 \u0447\u0430\u0441\u043e\u0432 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044e \u043f\u043b\u0430\u0442\u0435\u0436\u043d\u043e\u0439 \u0432\u0435\u0434\u043e\u043c\u043e\u0441\u0442\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u0434\u0430\u0432\u0430\u0439\u0442\u0435 \u0441\u043e\u0437\u0434\u0430\u0434\u0438\u043c \u043e\u0442\u0447\u0435\u0442, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c \u0431\u0443\u0434\u0443\u0442 \u043f\u043e\u043a\u0430\u0437\u0430\u043d\u044b \u0447\u0430\u0441\u044b, \u043e\u0442\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u043d\u044b\u0435 \u043d\u0430\u0434 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u043c\u0438 \u0438\u043c\u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043e\u043f\u043b\u0430\u0447\u0438\u0432\u0430\u0435\u043c\u044b\u0439 \u0442\u0438\u043f.<\/p>\n\n<p class=\"wp-block-paragraph\">\u0421\u043b\u0435\u0434\u0443\u044f \u0442\u0435\u043c \u0436\u0435 \u0448\u0430\u0433\u0430\u043c, \u0447\u0442\u043e \u0438 \u0440\u0430\u043d\u044c\u0448\u0435, \u043c\u044b \u0441\u043e\u0437\u0434\u0430\u0435\u043c \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u0443\u044e \u0442\u0430\u0431\u043b\u0438\u0446\u0443, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u0435\u0442\u0441\u044f \u0432 \u0442\u0430\u0431\u0435\u043b\u044f\u0445 \u0443\u0447\u0435\u0442\u0430 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438. \u0414\u043b\u044f \u0441\u0432\u043e\u0439\u0441\u0442\u0432 \u043c\u044b \u0441\u043d\u043e\u0432\u0430 \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0443\u044e \u0440\u0430\u0431\u043e\u0442\u0443 \u0438 \u043f\u0440\u043e\u0446\u0435\u043d\u0442 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u0430. <\/p>\n\n<p class=\"wp-block-paragraph\">\u041e\u0434\u043d\u0430\u043a\u043e \u0442\u0435\u043f\u0435\u0440\u044c \u0434\u043b\u044f \u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u043e\u043a \u043d\u0430\u043c \u043d\u0435 \u043d\u0443\u0436\u043d\u043e \u0441\u043e\u043e\u0431\u0449\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0443, \u043a\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u043d\u0430\u0434 \u0435\u0433\u043e \u0442\u043e\u0432\u0430\u0440\u043e\u043c, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043c\u044b \u043f\u0440\u043e\u0441\u0442\u043e \u0433\u0440\u0443\u043f\u043f\u0438\u0440\u0443\u0435\u043c \u043f\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c \u0438 \u0442\u0438\u043f\u0430\u043c \u043e\u043f\u043b\u0430\u0442\u044b.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041c\u044b \u0445\u043e\u0442\u0438\u043c, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u0447\u0435\u0442 \u0441\u043d\u043e\u0432\u0430 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u043b\u0441\u044f \u0435\u0436\u0435\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u043e \u043f\u043e \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a\u0430\u043c, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043c\u044b \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u043b\u0438 \u044d\u0442\u043e, \u043d\u043e \u0442\u0435\u043f\u0435\u0440\u044c \u043c\u044b \u0438\u0437\u043c\u0435\u043d\u0438\u043c \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u0435 \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0435\u0433\u043e \u043d\u0430\u0448\u0435\u043c\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0443:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"957\" height=\"739\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-29.png\" alt=\"&#x440;&#x430;&#x441;&#x43F;&#x438;&#x441;&#x430;&#x43D;&#x438;&#x435; &#x435;&#x436;&#x435;&#x43D;&#x435;&#x434;&#x435;&#x43B;&#x44C;&#x43D;&#x43E;\" class=\"wp-image-161695\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-29.png 957w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-29-300x232.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-29-768x593.png 768w\" sizes=\"(max-width: 957px) 100vw, 957px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0417\u0430\u0432\u0435\u0440\u0448\u0438\u0432 \u044d\u0442\u043e, \u043c\u044b \u0441\u043d\u043e\u0432\u0430 \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u00ab\u0414\u0430\u043b\u0435\u0435\u00bb, \u043d\u0430\u0437\u043e\u0432\u0435\u043c \u043d\u0430\u0448 \u043e\u0442\u0447\u0435\u0442, \u0438 \u0432\u0441\u0435 \u0433\u043e\u0442\u043e\u0432\u043e. \u041d\u0430\u0448 \u043e\u043a\u043e\u043d\u0447\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u0433\u043b\u044f\u0434\u0435\u0442\u044c \u0442\u0430\u043a:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"607\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-28.png\" alt=\"&#x432;&#x44B;&#x432;&#x43E;&#x434; &#x43E;&#x442;&#x447;&#x435;&#x442;&#x430; 1\" class=\"wp-image-161684\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-28.png 563w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-28-278x300.png 278w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0422\u0435\u043f\u0435\u0440\u044c \u0443 \u043d\u0430\u0441 \u0435\u0441\u0442\u044c \u0434\u0432\u0430 \u0437\u0430\u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0445 \u043e\u0442\u0447\u0435\u0442\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u044e\u0442\u0441\u044f \u0435\u0436\u0435\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u043e \u043f\u043e \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a\u0430\u043c \u0432 9:00. \u041f\u0435\u0440\u0432\u044b\u0439 \u0431\u0443\u0434\u0435\u0442 \u0441\u043e\u043e\u0431\u0449\u0430\u0442\u044c \u043e \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u043c \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u044f\u0445 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044e \u043f\u043b\u0430\u0442\u0435\u0436\u043d\u043e\u0439 \u0432\u0435\u0434\u043e\u043c\u043e\u0441\u0442\u0438, \u0430 \u0432\u0442\u043e\u0440\u043e\u0439 \u0431\u0443\u0434\u0435\u0442 \u0441\u043e\u043e\u0431\u0449\u0430\u0442\u044c \u043e \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0445 \u0440\u0430\u0441\u043f\u0438\u0441\u0430\u043d\u0438\u044f\u0445 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0443, \u0447\u044c\u0438 \u0431\u0438\u043b\u0435\u0442\u044b \u0438 \u0437\u0430\u0434\u0430\u0447\u0438 \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0442\u0441\u044f \u0432 \u0432\u044b\u0431\u0440\u0430\u043d\u043d\u043e\u043c \u043f\u0440\u043e\u0435\u043a\u0442\u0435.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-a-report-example-2-monthly-report-of-all-new-tickets-hours-spent-on-each\"><strong>\u041f\u0440\u0438\u043c\u0435\u0440 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u0430 2: \u0415\u0436\u0435\u043c\u0435\u0441\u044f\u0447\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u043f\u043e \u0432\u0441\u0435\u043c \u043d\u043e\u0432\u044b\u043c \u0442\u0438\u043a\u0435\u0442\u0430\u043c + \u0447\u0430\u0441\u044b, \u043f\u043e\u0442\u0440\u0430\u0447\u0435\u043d\u043d\u044b\u0435 \u043d\u0430 \u043a\u0430\u0436\u0434\u044b\u0439<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">\u0412 \u044d\u0442\u043e\u043c \u043f\u0440\u0438\u043c\u0435\u0440\u0435 \u043c\u044b \u0445\u043e\u0442\u0438\u043c \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0442\u044c \u043e\u0442\u0447\u0435\u0442 \u043e\u0434\u0438\u043d \u0440\u0430\u0437 \u0432 \u043c\u0435\u0441\u044f\u0446, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u0431\u0443\u0434\u0443\u0442 \u0440\u0430\u0437\u0431\u0438\u0442\u044b \u0432\u0441\u0435 \u0437\u0430\u044f\u0432\u043a\u0438, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u044b\u0435 \u0432 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0435\u043c \u043c\u0435\u0441\u044f\u0446\u0435, \u0438 \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0447\u0430\u0441\u043e\u0432 \u0440\u0430\u0431\u043e\u0442\u044b \u0443\u0448\u043b\u043e \u043d\u0430 \u043a\u0430\u0436\u0434\u0443\u044e \u0438\u0437 \u044d\u0442\u0438\u0445 \u0437\u0430\u044f\u0432\u043e\u043a.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043c \u043d\u0430\u0448\u0438 \u0434\u0430\u043d\u043d\u044b\u0435 \u0432 \u0432\u0438\u0434\u0435 \u0442\u0430\u0431\u043b\u0438\u0446\u044b \u0438 \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u043c \u043e\u0442\u0447\u0435\u0442 \u043f\u043e \u0437\u0430\u044f\u0432\u043a\u0435 \u043d\u0430 \u0431\u0438\u043b\u0435\u0442\u044b. \u0421\u0432\u043e\u0439\u0441\u0442\u0432\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043c\u044b \u0445\u043e\u0442\u0435\u043b\u0438 \u0431\u044b \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u044c, \u2014 \u044d\u0442\u043e \u0438\u043c\u0435\u043d\u0430 \u0437\u0430\u044f\u0432\u043e\u043a, \u043a \u043a\u0430\u043a\u043e\u043c\u0443 \u043f\u0440\u043e\u0435\u043a\u0442\u0443 \u043e\u043d\u0438 \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0442, \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u0440\u0430\u0431\u043e\u0442\u0430 \u0438 \u0434\u0430\u0442\u0430 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0437\u0430\u044f\u0432\u043a\u0438.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u043c \u044d\u043a\u0440\u0430\u043d\u0435 \u043c\u044b \u0441\u043d\u043e\u0432\u0430 \u043c\u043e\u0436\u0435\u043c \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u043f\u0440\u043e\u0435\u043a\u0442, \u043d\u0430 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u0435\u0442\u0441\u044f \u043d\u0430\u0448 \u043e\u0442\u0447\u0435\u0442, \u0430 \u0437\u0430\u0442\u0435\u043c \u0434\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0444\u0438\u043b\u044c\u0442\u0440\u044b. \u041f\u043e\u0441\u043a\u043e\u043b\u044c\u043a\u0443 \u043c\u044b \u0445\u043e\u0442\u0438\u043c \u0432\u0438\u0434\u0435\u0442\u044c \u0432\u0441\u0435 \u0437\u0430\u044f\u0432\u043a\u0438, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u044b\u0435 \u0437\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0439 \u043c\u0435\u0441\u044f\u0446, \u043c\u044b \u0434\u043e\u0431\u0430\u0432\u043b\u044f\u0435\u043c \u0444\u0438\u043b\u044c\u0442\u0440, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u043e\u0431\u0440\u0430\u0436\u0430\u043b\u0438\u0441\u044c \u0442\u043e\u043b\u044c\u043a\u043e \u0437\u0430\u044f\u0432\u043a\u0438, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u044b\u0435 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0445 30 \u0434\u043d\u0435\u0439.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"741\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-27.png\" alt=\"&#x444;&#x438;&#x43B;&#x44C;&#x442;&#x440; 30 &#x434;&#x43D;&#x435;&#x439;\" class=\"wp-image-161673\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-27.png 903w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-27-300x246.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-27-768x630.png 768w\" sizes=\"(max-width: 903px) 100vw, 903px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u043a\u043e\u043d\u0435\u0446, \u043c\u044b \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c, \u043a\u043e\u0433\u0434\u0430 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0442\u044c \u043d\u0430\u0448 \u043e\u0442\u0447\u0435\u0442. \u041f\u043e\u0441\u043a\u043e\u043b\u044c\u043a\u0443 \u043c\u044b \u0445\u043e\u0442\u0438\u043c \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0442\u044c \u0435\u0433\u043e \u0440\u0430\u0437 \u0432 \u043c\u0435\u0441\u044f\u0446, \u043c\u044b \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u043c \u0447\u0430\u0441\u0442\u043e\u0442\u0443 \u0435\u0436\u0435\u043c\u0435\u0441\u044f\u0447\u043d\u043e \u0438 \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u043c \u0435\u0433\u043e \u0432 \u043f\u0435\u0440\u0432\u044b\u0439 \u0434\u0435\u043d\u044c \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0433\u043e \u043c\u0435\u0441\u044f\u0446\u0430 \u0432 9 \u0443\u0442\u0440\u0430.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"759\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-26.png\" alt=\"&#x440;&#x430;&#x441;&#x43F;&#x438;&#x441;&#x430;&#x43D;&#x438;&#x435; &#x435;&#x436;&#x435;&#x43C;&#x435;&#x441;&#x44F;&#x447;&#x43D;&#x43E;\" class=\"wp-image-161661\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-26.png 929w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-26-300x245.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-26-768x627.png 768w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 \u0444\u043e\u0440\u043c\u0430\u0442, \u0434\u0430\u0439\u0442\u0435 \u043e\u0442\u0447\u0435\u0442\u0443 \u0438\u043c\u044f \u0438 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0438 \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435 \u0435\u0433\u043e \u2014 \u0442\u0435\u043f\u0435\u0440\u044c \u0432\u044b \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u0435\u0436\u0435\u043c\u0435\u0441\u044f\u0447\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442 \u043e \u0437\u0430\u044f\u0432\u043a\u0430\u0445, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u044b\u0445 \u0437\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0435 30 \u0434\u043d\u0435\u0439, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043e \u0440\u0430\u0431\u043e\u0442\u0435, \u043f\u0440\u043e\u0434\u0435\u043b\u0430\u043d\u043d\u043e\u0439 \u043d\u0430\u0434 \u043d\u0438\u043c\u0438 \u0437\u0430 \u044d\u0442\u043e\u0442 \u043f\u0435\u0440\u0438\u043e\u0434.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u0440\u0438 \u0437\u0430\u043f\u0443\u0441\u043a\u0435 \u043e\u0442\u0447\u0435\u0442 \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u0433\u043b\u044f\u0434\u0435\u0442\u044c \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e \u0442\u0430\u043a:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"171\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-25.png\" alt=\"&#x43E;&#x442;&#x447;&#x435;&#x442; 2 &#x432;&#x44B;&#x432;&#x43E;&#x434;\" class=\"wp-image-161650\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-25.png 605w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/image-25-300x85.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"h-related-articles\"><strong>\u0421\u0442\u0430\u0442\u044c\u0438 \u043f\u043e \u0422\u0435\u043c\u0435<\/strong><\/h3>\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/onedesk.com\/ru\/%d0%be%d1%82%d1%87%d0%b5%d1%82%d1%8b-%d0%b2-%d0%be%d0%b4%d0%bd%d0%be%d0%bc-%d1%81%d1%82%d0%be%d0%bb%d0%b5\/\">\u0412\u0441\u0435 \u043e\u0431 \u043e\u0442\u0447\u0435\u0442\u0430\u0445 \u0432 OneDesk<\/a><\/li><li><a href=\"https:\/\/onedesk.com\/ru\/videos\/onedesk-getting-start-reporting\/\">\u041d\u0430\u0447\u0430\u043b\u043e \u0440\u0430\u0431\u043e\u0442\u044b: \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u044c<\/a><\/li><li><a href=\"https:\/\/onedesk.com\/ru\/%d1%81-%d0%bf%d0%be%d0%bc%d0%be%d1%89%d1%8c%d1%8e-%d0%bc%d0%b0%d1%81%d1%82%d0%b5%d1%80%d0%b0-%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d1%8f-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%be%d0%b2-2\/\">\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u043c\u0430\u0441\u0442\u0435\u0440\u0430 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u043e\u0442\u0447\u0435\u0442\u043e\u0432<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u0418\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438 OneDesk \u2014 \u044d\u0442\u043e \u0443\u043d\u0438\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u044b\u0439 \u0441\u043f\u043e\u0441\u043e\u0431 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u0430\u043d\u043d\u044b\u0445, \u043e\u0442\u043d\u043e\u0441\u044f\u0449\u0438\u0445\u0441\u044f \u043a \u0432\u0430\u0448\u0435\u043c\u0443 \u0431\u0438\u0437\u043d\u0435\u0441\u0443. \u0412 OneDesk \u043f\u043e \u0443\u043c\u043e\u043b\u0447\u0430\u043d\u0438\u044e \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0448\u0430\u0431\u043b\u043e\u043d\u043e\u0432, \u043d\u043e \u0435\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u043e\u0441\u043e\u0431\u044b\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0438 \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0442\u044c \u0441\u0432\u043e\u0438 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0435 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b. \u0414\u043e\u0441\u0442\u0443\u043f \u043a \u0444\u0443\u043d\u043a\u0446\u0438\u044f\u043c \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438 \u0427\u0442\u043e\u0431\u044b \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u043e\u0442\u0447\u0435\u0442, \u0432\u0430\u043c \u043d\u0443\u0436\u043d\u043e \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u044d\u0442\u043e\u0442 \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440 \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u043e\u0442\u0447\u0435\u0442\u043e\u0432 OneDesk, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 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