{"id":125637,"date":"2021-08-25T13:30:22","date_gmt":"2021-08-25T13:30:22","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-item-creation-configuration\/"},"modified":"2021-12-20T18:54:49","modified_gmt":"2021-12-20T18:54:49","slug":"onedesk-getting-started-item-creation-configuration","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/sv\/videoklipp\/onedesk-getting-started-item-creation-configuration\/","title":{"rendered":"OneDesk &#8211; Komma ig\u00e5ng: Skapa och konfigurera objekt"},"content":{"rendered":"<h2>Transkript:<\/h2>\n<p>OneDesk ger dig m\u00f6jlighet att aktivera och anpassa biljett- och uppgiftstyper. Det \u00e4r b\u00e4sta praxis att endast anv\u00e4nda dessa typer om du vill konfigurera unika arbetsfl\u00f6den f\u00f6r var och en. Undvik att skapa flera typer om m\u00f6jligt f\u00f6r att minska on\u00f6dig komplexitet i dina arbetsfl\u00f6den.<\/p>\n<p>Du hittar dessa konfigurationsalternativ i ditt administrativa avsnitt. Klicka p\u00e5 kuggikonen f\u00f6r att komma \u00e5t administrativa inst\u00e4llningar, som finns under &#8220;fler applikationer&#8221;, och v\u00e4lj biljetter eller uppgifter. Du kan skapa upp till tio uppgiftstyper och tio biljetttyper. Du kan v\u00e4lja en f\u00e4rg f\u00f6r varje typ och \u00e4ndra dess angivna ikoner. Du kan ocks\u00e5 byta namn p\u00e5 typen av \u00e4rende eller uppgift som automatiskt kommer att \u00e4ndra e-postadressen som skapades. <\/p>\n<p>Varje \u00e4rende eller uppgiftstyp du skapar kan ha unika livscykelstatusar, vilket g\u00f6r att du kan skapa olika arbetsfl\u00f6den f\u00f6r var och en av dina objekttyper.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkript: OneDesk ger dig m\u00f6jlighet att aktivera och anpassa biljett- och uppgiftstyper. Det \u00e4r b\u00e4sta praxis att endast anv\u00e4nda dessa typer om du vill konfigurera unika arbetsfl\u00f6den f\u00f6r var och en. Undvik att skapa flera typer om m\u00f6jligt f\u00f6r att minska on\u00f6dig komplexitet i dina arbetsfl\u00f6den. Du hittar dessa konfigurationsalternativ i ditt administrativa avsnitt. Klicka [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9834,9835,9866],"aiovg_tags":[],"class_list":["post-125637","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-sv","aiovg_categories-02-projektledning","aiovg_categories-03-administrativa-installningar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Skapa och konfigurera objekt | Komma ig\u00e5ng | OneDesk Software App<\/title>\n<meta name=\"description\" content=\"OneDesk l\u00e5ter dig aktivera och konfigurera flera objekttyper. 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