{"id":125682,"date":"2021-08-25T13:40:25","date_gmt":"2021-08-25T13:40:25","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-agent-management\/"},"modified":"2022-05-25T18:32:14","modified_gmt":"2022-05-25T18:32:14","slug":"onedesk-komma-igang-agent-hantering","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/sv\/videoklipp\/onedesk-komma-igang-agent-hantering\/","title":{"rendered":"OneDesk &#8211; Komma ig\u00e5ng: Agenthantering"},"content":{"rendered":"<h2>Transkript:<\/h2>\n<p>OneDesk erbjuder en m\u00e4ngd olika funktioner som hj\u00e4lper dig att b\u00e4ttre hantera ditt team. Du kan hitta OneDesks anv\u00e4ndarapplikation genom att klicka p\u00e5 ikonen Fler applikationer och sedan ikonen Anv\u00e4ndare. Dina teammedlemmar, eller anv\u00e4ndare, grupperas efter team, och en anv\u00e4ndare kan tillh\u00f6ra mer \u00e4n ett team.<\/p>\n<p>F\u00f6r att se och hantera information om en anv\u00e4ndare, dubbelklicka p\u00e5 deras namn. Detta \u00f6ppnar panelen med anv\u00e4ndardetaljer. Du kan ocks\u00e5 docka detaljpanelen vid sidan av genom att klicka p\u00e5 Verktyg och v\u00e4lja &#8220;docka detaljpaneler till h\u00f6ger&#8221;.<\/p>\n<p>I den h\u00e4r panelen kan du \u00e4ven tilldela en anv\u00e4ndares projektroll i ett team. Det betyder att n\u00e4r du delar ett projekt med ett team \u00e4r anv\u00e4ndarnas roller redan f\u00f6rutbest\u00e4mda och du beh\u00f6ver inte upprepade g\u00e5nger tilldela projektroller varje g\u00e5ng du delar ett projekt med ett team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkript: OneDesk erbjuder en m\u00e4ngd olika funktioner som hj\u00e4lper dig att b\u00e4ttre hantera ditt team. Du kan hitta OneDesks anv\u00e4ndarapplikation genom att klicka p\u00e5 ikonen Fler applikationer och sedan ikonen Anv\u00e4ndare. Dina teammedlemmar, eller anv\u00e4ndare, grupperas efter team, och en anv\u00e4ndare kan tillh\u00f6ra mer \u00e4n ett team. F\u00f6r att se och hantera information om en 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