{"id":153531,"date":"2021-12-17T18:37:15","date_gmt":"2021-12-17T18:37:15","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-komma-igang-dela-med-kunder-kund-organisationer\/"},"modified":"2021-12-20T19:02:30","modified_gmt":"2021-12-20T19:02:30","slug":"onedesk-komma-igang-dela-med-kunder-kund-organisationer","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/sv\/videoklipp\/onedesk-komma-igang-dela-med-kunder-kund-organisationer\/","title":{"rendered":"OneDesk &#8211; Komma ig\u00e5ng: Dela med kunder och kundorganisationer"},"content":{"rendered":"<h2>Transkript:<\/h2>\n<p>Du kan dela biljetter, uppgifter och andra f\u00f6rem\u00e5l med dina kunder p\u00e5 tre s\u00e4tt: antingen genom att dela ett helt projekt, genom att bara dela f\u00f6rem\u00e5len de f\u00f6ljer, eller en kombination av b\u00e5da.<\/p>\n<p>Du delar ett projekt med en kund eller kundorganisation genom att l\u00e4gga till dem som f\u00f6ljare. Detta g\u00f6r att dina kunder kan se och samarbeta kring sina beg\u00e4rda biljetter eller uppgifter i kundapplikationen. Detta beror ocks\u00e5 p\u00e5 inst\u00e4llningarna du har konfigurerat i din kundapp.<\/p>\n<p>F\u00f6r att konfigurera inst\u00e4llningarna p\u00e5 dina kundappar, klicka f\u00f6rst p\u00e5 Fler applikationer, v\u00e4lj ikonen Administration och klicka sedan p\u00e5 den portal du vill konfigurera. H\u00e4r kan du best\u00e4mma vad dina kunder kan se fr\u00e5n de projekt som du har delat med dem. <\/p>\n<p>Du kan v\u00e4lja om de bara kan se sina beg\u00e4rda f\u00f6rem\u00e5l, f\u00f6rem\u00e5l som beg\u00e4rts av dem i deras organisation och mer. Du kan ocks\u00e5 best\u00e4mma vilka funktioner och egenskaper som visas p\u00e5 biljetter eller uppgifter som dina kunder kan se. Markera och avmarkera helt enkelt f\u00f6r att avg\u00f6ra synligheten f\u00f6r dessa funktioner och egenskaper.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkript: Du kan dela biljetter, uppgifter och andra f\u00f6rem\u00e5l med dina kunder p\u00e5 tre s\u00e4tt: antingen genom att dela ett helt projekt, genom att bara dela f\u00f6rem\u00e5len de f\u00f6ljer, eller en kombination av b\u00e5da. Du delar ett projekt med en kund eller kundorganisation genom att l\u00e4gga till dem som f\u00f6ljare. Detta g\u00f6r att dina kunder [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9834,9877],"aiovg_tags":[],"class_list":["post-153531","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-sv","aiovg_categories-04-kommunikationskanaler-sv"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dela med kunder | Komma ig\u00e5ng | OneDesk Helpdesk &amp; 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