{"id":155783,"date":"2021-12-20T18:24:19","date_gmt":"2021-12-20T18:24:19","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-komma-igang-kund-appar\/"},"modified":"2024-10-21T14:16:18","modified_gmt":"2024-10-21T14:16:18","slug":"onedesk-get-started-customer-apps","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/sv\/videoklipp\/onedesk-get-started-customer-apps\/","title":{"rendered":"OneDesk &#8211; Kom ig\u00e5ng: Kundappar"},"content":{"rendered":"<p><strong>Transkript:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">OneDesk ger dig flera kundn\u00e4ra applikationer som du kan l\u00e4gga p\u00e5 din webbplats. Varje applikation ger dina kunder eller slutanv\u00e4ndare olika s\u00e4tt att kommunicera med dig eller f\u00e5 support. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hur du tillhandah\u00e5ller apparna till dina kunder \u00e4r upp till dig. Du kan b\u00e4dda in widgeten p\u00e5 din webbplats. Widgeten inneh\u00e5ller var och en av apparna p\u00e5 flikarna. Du kan ocks\u00e5 l\u00e4nka till de enskilda apparna direkt fr\u00e5n din webbplats, e-postsignatur och mer.     <\/span><\/p>\n<p><span style=\"font-weight: 400;\">L\u00e5t oss f\u00f6rklara grunderna f\u00f6r varje applikation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hemsida-appen \u00e4r en helt anpassningsbar m\u00e5lsida f\u00f6r dina kunder. Du kan l\u00e4gga till l\u00e4nkar, text och bilder f\u00f6r att ge dina kunder information eller guida dem till dina supportalternativ, webbplats och mer.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Messenger-appen \u00e4r d\u00e4r dina kunder kan starta en livechatt med dig och skicka bilder, bilagor och l\u00e4nkar till dig.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ticket Portal \u00e4r d\u00e4r dina kunder kan logga in f\u00f6r att se sina biljetter, se uppdateringar och skicka meddelanden.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Webbformul\u00e4ren \u00e4r formul\u00e4r som dina kunder eller slutanv\u00e4ndare kan fylla i f\u00f6r att skicka in nya biljetter eller andra f\u00f6rfr\u00e5gningar. Du kan konfigurera dina formul\u00e4r med anpassade f\u00e4lt, g\u00f6ra f\u00e4lt obligatoriska och mer.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowledge Base-appen \u00e4r ett sj\u00e4lvbetj\u00e4ningsnav d\u00e4r du kan publicera artiklar och instruktionsguider. Artiklar kan inneh\u00e5lla bilagor, bilder eller videor.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inom dina kundappar kan du aktivera AI-boten. AI-boten kan hj\u00e4lpa till att minska arbetet genom att svara p\u00e5 fr\u00e5gor   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Var och en av applikationerna har konfigurerbara beh\u00f6righeter, f\u00e4rger och logotyper.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Du kan l\u00e4ra dig mer om hur du st\u00e4ller in och konfigurerar varje kundapplikation i v\u00e5ra andra videor eller artiklar. Kontakta g\u00e4rna supportteamet via livechatt eller e-post.  Tack!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkript: OneDesk ger dig flera kundn\u00e4ra applikationer som du kan l\u00e4gga p\u00e5 din webbplats. Varje applikation ger dina kunder eller slutanv\u00e4ndare olika s\u00e4tt att kommunicera med dig eller f\u00e5 support. Hur du tillhandah\u00e5ller apparna till dina kunder \u00e4r upp till dig. Du kan b\u00e4dda in widgeten p\u00e5 din webbplats. Widgeten inneh\u00e5ller var och en av [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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