{"id":155932,"date":"2021-12-20T19:03:36","date_gmt":"2021-12-20T19:03:36","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-komma-igang-kundhantering\/"},"modified":"2022-06-21T15:02:00","modified_gmt":"2022-06-21T15:02:00","slug":"onedesk-komma-igang-kundhantering","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/sv\/videoklipp\/onedesk-komma-igang-kundhantering\/","title":{"rendered":"OneDesk &#8211; Komma ig\u00e5ng: Kundhantering"},"content":{"rendered":"<h2>Transkript:<\/h2>\n<p>I OneDesk kan du styra hur du interagerar med och hanterar dina kunder.<\/p>\n<p>I Kundapplikationen kan du hantera b\u00e5de kunder och kundorganisationer.<\/p>\n<p>L\u00e5t oss \u00f6ppna en kundorganisations detaljpanel genom att dubbelklicka p\u00e5 organisationens namn. H\u00e4rifr\u00e5n kan vi l\u00e4gga till en e-postdom\u00e4n eller flera e-postdom\u00e4ner associerade med denna organisation. Nya kunder fr\u00e5n denna e-postdom\u00e4n kommer automatiskt att l\u00e4ggas till i r\u00e4tt organisation.<\/p>\n<p>Du kan ocks\u00e5 v\u00e4lja hur du automatiskt vill dirigera eventuella biljetter eller uppgifter fr\u00e5n denna kundorganisation. Tilldela dem till specifika agenter, team, projekt, SLA:er och mer.<\/p>\n<p>Du kan ocks\u00e5 dela projekt med kundorganisationen. Beroende p\u00e5 dina inst\u00e4llningar p\u00e5 kundapparna kan detta ge kunderna tillg\u00e5ng till biljetter och uppgifter i dessa projekt.<\/p>\n<p>Under kundorganisationen kan du l\u00e4gga till enskilda kundkonton. Vi kan \u00e4ven \u00f6ppna upp en kunds detaljpanel. H\u00e4r kan vi redigera kundinformationen, klicka oss igenom f\u00f6r att se de artiklar de efterfr\u00e5gade, se deras f\u00f6ljda projekt och mer.<\/p>\n<p>Som administrat\u00f6r kan du komma \u00e5t kundinst\u00e4llningar genom att klicka p\u00e5 Fler applikationer, sedan Administration. H\u00e4r kan du hantera dina kundtyper och skapa och l\u00e4gga till anpassade f\u00e4lt i dina kund- och kundorganisationsposter.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkript: I OneDesk kan du styra hur du interagerar med och hanterar dina kunder. I Kundapplikationen kan du hantera b\u00e5de kunder och kundorganisationer. L\u00e5t oss \u00f6ppna en kundorganisations detaljpanel genom att dubbelklicka p\u00e5 organisationens namn. H\u00e4rifr\u00e5n kan vi l\u00e4gga till en e-postdom\u00e4n eller flera e-postdom\u00e4ner associerade med denna organisation. Nya kunder fr\u00e5n denna e-postdom\u00e4n kommer [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9750],"aiovg_tags":[],"class_list":["post-155932","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-customer-organizations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundhantering | Komma ig\u00e5ng | OneDesk Helpdesk &amp; PM App<\/title>\n<meta name=\"description\" content=\"OneDesk l\u00e5ter dig hantera dina kunder genom en CRM-applikation. 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