{"id":113318,"date":"2021-06-23T15:39:22","date_gmt":"2021-06-23T15:39:22","guid":{"rendered":"https:\/\/onedesk.com\/klient-portal-programvara\/"},"modified":"2021-12-16T17:55:54","modified_gmt":"2021-12-16T17:55:54","slug":"klient-portal-mjukvara","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/kund-appar\/klient-portal-mjukvara\/","title":{"rendered":"Klientportalprogramvara"},"content":{"rendered":"\t\t
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Klientportalprogramvara<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En onlineklientportal anv\u00e4nds f\u00f6r att tillhandah\u00e5lla information till slutanv\u00e4ndare och f\u00f6rse dem med de resurser de beh\u00f6ver f\u00f6r att hitta svar p\u00e5 sina f\u00f6rfr\u00e5gningar. Det \u00e4r en konfigurerbar portal som l\u00e5ter dig varum\u00e4rket ditt f\u00f6retags logotyp f\u00f6r att g\u00f6ra portalen mer autentisk. Dessutom kan du \u00e4ndra spr\u00e5ket p\u00e5 din portal f\u00f6r att anpassa den ytterligare och g\u00f6ra den mer tillg\u00e4nglig f\u00f6r dina kunder. Du kan f\u00e5 din kommunikation att k\u00e4nnas s\u00e5 mycket mer personlig med m\u00f6jligheten att bifoga bilder p\u00e5 dina supportagenter. En onlineklientportalprogramvara kommer med m\u00e5nga f\u00f6rdelar som inkluderar:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Snabbare\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Snabbare uppl\u00f6sning av biljetter<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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F\u00f6rb\u00e4ttrad kommunikation<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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St\u00f6rre kundn\u00f6jdhet<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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J\u00e4mn uppgiftsf\u00f6rdelning<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"biljetter\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Programvara f\u00f6r kundsupport<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks kundsupportprogramvara meddelar kunder om hur du l\u00f6ser deras problem p\u00e5 ett transparent s\u00e4tt. Supportportalen g\u00f6r det m\u00f6jligt f\u00f6r dina kunder att f\u00f6rbli mer informerade om hur deras problem fortskrider. Du kan aktivera egenskaper p\u00e5 supportportalen som schemat f\u00f6r att arbeta med det relaterade problemet, procentandelen slutf\u00f6rd, den aktuella statusen som den \u00e4r i och kostnaderna f\u00f6r artikeln. Du kan ocks\u00e5 begr\u00e4nsa vilka objekt kunder kan se p\u00e5 deras supportportal<\/a> ; om du vill att de bara ska se sina egna efterfr\u00e5gade biljetter eller biljetter fr\u00e5n alla som efterfr\u00e5gas av f\u00f6retaget de arbetar f\u00f6r.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Klientportal f\u00f6r WordPress<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Klientportalen kan \u00e4ven integreras med ett WordPress-plugin. OneDesk har skapat ett WordPress-plugin f\u00f6r klientportalen som du enkelt kan hitta genom att s\u00f6ka efter plugins i din WordPress-backend och klicka p\u00e5 “installera”. Detta g\u00f6r att du kan l\u00e4gga till livechattfunktioner<\/a> , webbformul\u00e4rfunktioner<\/a> och portalfunktioner<\/a> (som inkluderar en kunskapsbasportal) till din f\u00f6retagswebbplats \u2013 s\u00e5 att kunder kan kommunicera och skicka biljetter till dig. Du kan anpassa hur den h\u00e4r widgeten ser ut p\u00e5 din WordPress-webbplats genom att \u00e4ndra vissa delar av widgeten. Du kan \u00e4ndra f\u00e4rg, storlek och sidan som widgeten placeras p\u00e5.<\/p>\n

Skaffa WordPress-plugin f\u00f6r klientportalen<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Klientportal\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Helpdesk-klientportal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk l\u00e5ter dig ha en online-helpdesk-klientportal s\u00e5 att du kan kommunicera med dina kunder via chattwidgeten<\/a> eller i konversationstr\u00e5dar om deras efterfr\u00e5gade objekt. Dessa funktioner till\u00e5ter dig att ha tydlig kommunikation mellan agenter och kunder f\u00f6r att s\u00e4kerst\u00e4lla att all n\u00f6dv\u00e4ndig information om deras problem inh\u00e4mtas och loggas in p\u00e5 objektet f\u00f6r att ge b\u00e4sta m\u00f6jliga support. Helpdesk-klientportalen l\u00e5ter dig kommunicera med kunder mer effektivt och kunder kan enkelt logga in p\u00e5 portalen f\u00f6r att se alla deras efterfr\u00e5gade objekt. Dessutom kan de ocks\u00e5 f\u00e5 uppdateringar om sina biljetter som de skickat till kundportalen f\u00f6r helpdesk. En helpdesk-klientportal underl\u00e4ttar insamlingen av information om supportbiljetter fr\u00e5n dina kunder eftersom det hela loggas in p\u00e5 ett enda objekt, och l\u00e5ter dig skapa konversationstr\u00e5dar med kunder om du n\u00e5gonsin beh\u00f6ver mer f\u00f6rtydligande. F\u00f6r att ta detta ett steg l\u00e4ngre kan du skapa webbformul\u00e4r som dina kunder kan fylla i p\u00e5 helpdesk-klientportalen s\u00e5 att de fyller i ett formul\u00e4r f\u00f6r att skicka in ett support\u00e4rende. Det h\u00e4r formul\u00e4ret \u00e4r anpassningsbart och kan inneh\u00e5lla anpassade f\u00e4lt f\u00f6r ytterligare information som du kan beh\u00f6va specificera, samt beskrivningsrutor f\u00f6r att f\u00f6rklara problemet som kunden st\u00e5r inf\u00f6r. Helpdesk-klientportalen m\u00f6jligg\u00f6r mer transparens eftersom kunderna har m\u00f6jlighet att st\u00e4ndigt kontrollera statusen f\u00f6r sina supportbiljetter och potentiellt f\u00e5 uppdateringar om vad dina agenter g\u00f6r f\u00f6r att l\u00f6sa sitt problem.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mer l\u00e4sning fr\u00e5n v\u00e5r blogg:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hur ett mjukvaruf\u00f6retag anv\u00e4nder klientportalen<\/a>
Hur man b\u00e4ddar in klientportalen p\u00e5 din webbplats med hj\u00e4lp av en iframe<\/a>
Hur du l\u00e4gger din kundportal p\u00e5 din egen dom\u00e4n<\/a>
Video: Vad kan se p\u00e5 kundportalen<\/a>
Video: Hur man konfigurerar kundportalen<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Klientportalprogramvara En onlineklientportal anv\u00e4nds f\u00f6r att tillhandah\u00e5lla information till slutanv\u00e4ndare och f\u00f6rse dem med de resurser de beh\u00f6ver f\u00f6r att hitta svar p\u00e5 sina f\u00f6rfr\u00e5gningar. Det \u00e4r en konfigurerbar portal som l\u00e5ter dig varum\u00e4rket ditt f\u00f6retags logotyp f\u00f6r att g\u00f6ra portalen mer autentisk. Dessutom kan du \u00e4ndra spr\u00e5ket p\u00e5 din portal f\u00f6r att anpassa den […]<\/p>\n","protected":false},"author":24,"featured_media":113052,"parent":115217,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-113318","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nClient Portal Software Solution | Funktioner | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk har en klientportalprogramvara f\u00f6r s\u00e4ker fildelning och f\u00f6r att ge dina kunder en plattform f\u00f6r att sp\u00e5ra framstegen f\u00f6r deras supportf\u00f6rfr\u00e5gningar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/sv\/kund-appar\/klient-portal-mjukvara\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Portal Software Solution | Funktioner | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk har en klientportalprogramvara f\u00f6r s\u00e4ker fildelning och f\u00f6r att ge dina kunder en plattform f\u00f6r att sp\u00e5ra framstegen f\u00f6r deras supportf\u00f6rfr\u00e5gningar.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/sv\/kund-appar\/klient-portal-mjukvara\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-16T17:55:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"285\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Client Portal Software Solution | Funktioner | OneDesk","description":"OneDesk har en klientportalprogramvara f\u00f6r s\u00e4ker fildelning och f\u00f6r att ge dina kunder en plattform f\u00f6r att sp\u00e5ra framstegen f\u00f6r deras 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