{"id":113649,"date":"2021-06-23T19:47:25","date_gmt":"2021-06-23T19:47:25","guid":{"rendered":"https:\/\/onedesk.com\/arbetsledningssystem\/"},"modified":"2021-12-15T22:10:41","modified_gmt":"2021-12-15T22:10:41","slug":"arbetsledningssystem","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/projektledningsprogramvara\/arbetsledningssystem\/","title":{"rendered":"Arbetsledningssystem"},"content":{"rendered":"\t\t
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Arbetsledningssystem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ett arbetsledningssystem g\u00f6r det m\u00f6jligt f\u00f6r team att f\u00f6rdela arbete mellan alla teammedlemmar. Genom att dela upp arbetet i enkla uppgifter mellan olika uppdragstagare kan team b\u00e4ttre hantera arbetsbelastningen. OneDesks Work Management Software \u00e4r s\u00e4rskilt anv\u00e4ndbar f\u00f6r att centralisera alla uppgifter p\u00e5 en plattform, vilket g\u00f6r att teamen kan fokusera p\u00e5 produktiva uppgifter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00f6rdelar med Work Management Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mer lagarbete<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Arbetsledningsapplikationer g\u00f6r det m\u00f6jligt f\u00f6r team att samarbeta f\u00f6r att skapa mer av sitt b\u00e4sta arbete. Teamdiskussion resulterar i mer detaljerat fokuserat arbete.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Kundn\u00f6jdhet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kundkommunikation \u00e4r en viktig del av appar f\u00f6r arbetshantering. Det effektiviserar inte bara kundkommunikationen, det g\u00f6r det ocks\u00e5 m\u00f6jligt f\u00f6r kunderna att k\u00e4nna sig mer delaktiga i den slutliga l\u00f6sningsprocessen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tidsuppf\u00f6ljning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Att h\u00e5lla reda p\u00e5 tiden g\u00f6r det m\u00f6jligt f\u00f6r team att hantera projektbudgetar och \u00f6vervaka effektiviteten hos alla teammedlemmar. Tidssp\u00e5rning till\u00e5ter ocks\u00e5 organisationer att fakturera sina fakturerbara timmar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Teamflexibilitet\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Informerade slutsatser<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Teammedlemmar kan diskutera och vidta l\u00e4mpliga \u00e5tg\u00e4rder n\u00e4r de arbetar med komplexa arbetsuppgifter. Arbetsledningssystem ger data fr\u00e5n tidigare uppdrag, vilket resulterar i mer framg\u00e5ngsrika projekt i nuet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Teamflexibilitet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Arbetsbelastningen kan enkelt f\u00f6rdelas mellan alla medlemmar genom att anv\u00e4nda arbetshanteringsapplikationer. Om en agent \u00e4r mer belastad med arbete \u00e4n den andra, kan teamledaren enkelt omf\u00f6rdela arbetet till en annan gruppmedlem.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Anpassad support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Arbetsuppgifterna varierar fr\u00e5n ett projekt till ett annat. Det \u00e4r d\u00e4rf\u00f6r som arbetsledningssystem kan skr\u00e4ddarsys enligt kundens projektf\u00f6rfr\u00e5gan.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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OneDesk Work Management System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk fungerar som ett arbetsledningssystem som kan skr\u00e4ddarsys efter ditt f\u00f6retags behov. Som en anv\u00e4ndarv\u00e4nlig applikation kan OneDesk drivas av anst\u00e4llda med olika niv\u00e5er av datorvana och kan f\u00f6renkla komplexiteten i samband med f\u00f6retags\u00f6vergripande projekt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Team Samarbete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk Messenger-applikation fr\u00e4mjar gruppdiskussioner<\/a> och g\u00f6r det m\u00f6jligt f\u00f6r alla medlemmar att bidra och producera kvalitetsarbete. Genom att anv\u00e4nda ett chattformat \u00f6vervinner OneDesk alla utmaningar som \u00e4r f\u00f6rknippade med e-postmeddelanden. Chatloggar \u00e4r l\u00e4tta att f\u00f6rst\u00e5 p\u00e5 grund av deras en-till-en-interaktioner och ger \u00e4ven tidsst\u00e4mplar f\u00f6r alla tidigare meddelanden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Eliminerar repetitivt arbete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk Workflow Automations<\/a> minskar repetitiva uppgifter s\u00e5 att team kan fokusera p\u00e5 mer effektfulla uppgifter. Genom att st\u00e4lla in n\u00e5gra specifika regler kan du automatisera olika funktioner i OneDesk. Du kan till exempel automatiskt filtrera nyckelord inom kundf\u00f6rfr\u00e5gningar och tilldela dessa f\u00f6rfr\u00e5gningar till expertagenter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Integrera applikationer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk l\u00e5ter dig integrera alla dina applikationer f\u00f6r att skapa en enda plattform som ger dig alla dina resurser p\u00e5 ett st\u00e4lle. Genom att g\u00f6ra det fokuserar du mer p\u00e5 att avsluta dina uppgifter och som ett resultat \u00f6kar produktiviteten bland alla dina teammedlemmar. Integrationer resulterar ocks\u00e5 i en kraftfullare arbetshanteringsapplikation. L\u00e4r dig mer om OneDesks inbyggda integrationer<\/a> .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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L\u00e4gg till tidrapport<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Det finns flera s\u00e4tt att skapa tidrapporter<\/a> i OneDesk. Interna anv\u00e4ndare kan helt enkelt anv\u00e4nda timern f\u00f6r att h\u00e5lla reda p\u00e5 tiden som spenderas p\u00e5 en viss uppgiftstyp. Timern fyller automatiskt i tidrapporten f\u00f6r att visa antalet arbetade timmar av individen. Tidrapporter kan ocks\u00e5 knappas in manuellt f\u00f6r att h\u00e5lla ett detaljerat register \u00f6ver arbetstimmar som loggas av teammedlemmar. Chefer kan v\u00e4lja en m\u00e4ngd olika egenskaper och skapa tidrapporter baserat p\u00e5 dessa tidrapporter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Mycket anpassningsbar<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks arbetsledningssystem \u00e4r byggt f\u00f6r anpassning och kan konfigureras enligt din organisations m\u00e5l. Ans\u00f6kan kan anpassas med f\u00f6retagets logotyp och f\u00e4rger<\/a> . Bortsett fr\u00e5n sina varum\u00e4rkesfunktioner, g\u00f6r OneDesk ocks\u00e5 det m\u00f6jligt f\u00f6r sina anv\u00e4ndare att anpassa biljettformul\u00e4r f\u00f6r att erbjuda mer personlig support till tj\u00e4nstebeg\u00e4rarna. Ytterligare anpassning inom biljettformul\u00e4ren \u00e4r ocks\u00e5 m\u00f6jlig, s\u00e5som att l\u00e4gga till livscykelstatusar, \u00e4ndra deras f\u00e4rger och mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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OneDesk Customer Management Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nedan listas de kundapplikationer som du kan anv\u00e4nda f\u00f6r att tillhandah\u00e5lla IT-projekttj\u00e4nster till dina tj\u00e4nstebest\u00e4llare.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Kundportal\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Portal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Portalen visar information om biljettf\u00f6rloppet f\u00f6r tittarpubliken. Baserat p\u00e5 typen av kundf\u00f6rfr\u00e5gan kan teamen best\u00e4mma vilken information som ska visas i portalsystemet<\/a> . Eftersom teamet kan kontrollera vad de presenterar f\u00f6r tittarpubliken, visar portalen bara de funktioner och egenskaper som du har valt f\u00f6r dina kunder. Visningsalternativet kan begr\u00e4nsas till sj\u00e4lvbeg\u00e4rda f\u00f6rem\u00e5l eller enligt organisationen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Livechatt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Livechat-applikationen g\u00f6r det m\u00f6jligt f\u00f6r team att kommunicera med kunder i realtid. Chattar \u00e4r l\u00e4tta att f\u00f6lja och p\u00e5 grund av en-mot-en-interaktionerna mellan kunden och serviceagenten. Eftersom svarstiden \u00e4r omedelbar eliminerar chattar de utmaningar som l\u00e5nga v\u00e4ntetider \u00e4r f\u00f6rknippade med andra former av kommunikation. Livechatt<\/a> till\u00e5ter ocks\u00e5 kunder att dela relevanta dokument med tj\u00e4nsteleverant\u00f6ren f\u00f6r att f\u00e5 snabbare support.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Webbformul\u00e4r \u00e4r biljettformul\u00e4r som kr\u00e4ver att kunder fyller i n\u00f6dv\u00e4ndiga uppgifter f\u00f6r att f\u00e5 hj\u00e4lp fr\u00e5n tj\u00e4nsteleverant\u00f6rer. Webbformul\u00e4r ger djupg\u00e5ende information om kundf\u00f6rfr\u00e5gningar, vilket g\u00f6r att agenter kan diskutera och slutf\u00f6ra kundprojektet i tid. N\u00e4r beg\u00e4randen skickar in ett webbformul\u00e4r konverteras<\/a> formul\u00e4ret omedelbart till en support\u00e4rendetyp och skickas till l\u00e4mpligt team och \u00e4mnesexperter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Kunskapsbas\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kunskapsbasen fungerar som ett informationsnav f\u00f6r sj\u00e4lvbetj\u00e4ningsartiklar eller utbildningsmoduler. Dessa resurser erbjuds kunder f\u00f6r att l\u00f6sa eller svara p\u00e5 vanliga kundfr\u00e5gor. P\u00e5 s\u00e5 s\u00e4tt flyttas fokus till att slutf\u00f6ra mer kritiska arbetsuppgifter, vilket f\u00f6rb\u00e4ttrar effektiviteten f\u00f6r alla teammedlemmar. Beroende p\u00e5 integriteten f\u00f6r de delade objekten i kunskapsbasen<\/a> l\u00e5ter OneDesk dig kr\u00e4va inloggning f\u00f6r alla slutanv\u00e4ndare.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mer l\u00e4sning fr\u00e5n v\u00e5r blogg:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hur man anv\u00e4nder kunskapsbasen<\/a>
Automatisera dina arbetsfl\u00f6desautomatiseringar<\/a>
Video: Workflow Automations<\/a>
Video: Tidrapportkonfigurationsalternativ<\/a>
Video: Integrera med programvara med Zapier<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Arbetsledningssystem Ett arbetsledningssystem g\u00f6r det m\u00f6jligt f\u00f6r team att f\u00f6rdela arbete mellan alla teammedlemmar. Genom att dela upp arbetet i enkla uppgifter mellan olika uppdragstagare kan team b\u00e4ttre hantera arbetsbelastningen. OneDesks Work Management Software \u00e4r s\u00e4rskilt anv\u00e4ndbar f\u00f6r att centralisera alla uppgifter p\u00e5 en plattform, vilket g\u00f6r att teamen kan fokusera p\u00e5 produktiva uppgifter. Registrera […]<\/p>\n","protected":false},"author":24,"featured_media":113052,"parent":114647,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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