{"id":114940,"date":"2021-06-24T14:12:25","date_gmt":"2021-06-24T14:12:25","guid":{"rendered":"https:\/\/onedesk.com\/komma-igang\/grundlaggande-koncept\/"},"modified":"2021-06-24T14:12:45","modified_gmt":"2021-06-24T14:12:45","slug":"grundlaggande-koncept","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/grundlaggande-koncept\/","title":{"rendered":"Steg 2 &#8211; Grundl\u00e4ggande begrepp"},"content":{"rendered":"<h2 style=\"text-align: center;\">Sakerna i OneDesk<\/h2>\n<h3 style=\"text-align: center;\">(\u00e4ven k\u00e4nd som &#8220;Hur dina data \u00e4r strukturerade&#8221;)<\/h3>\n<p>F\u00f6r att f\u00f6rst\u00e5 hur OneDesk organiserar dina saker beh\u00f6ver du bara f\u00e5 n\u00e5gra begrepp:<em> Objekt<\/em> ,<em> Projekt<\/em> och<em> Portf\u00f6ljer<\/em> .<\/p>\n<ol>\n<li><strong>ITEMS &#8211; De grundl\u00e4ggande sakerna du hanterar<\/strong><br \/>\nDet h\u00e4r \u00e4r de saker du hanterar och sp\u00e5rar, till exempel<em> uppgifter<\/em> eller<em> biljetter<\/em> . De klassificeras under biljett, funktioner och uppgifter. Du kan ocks\u00e5 skapa andra typer om du vill.<\/li>\n<li><strong>PROJEKT &#8211; grupper av ITEMS<\/strong><br \/>\nDessa inneh\u00e5ller samlingar av f\u00f6rem\u00e5l. De representerar saker som<em> projekt<\/em> och<em> sl\u00e4pps<\/em> , men du kan skapa andra typer av projekt om det beh\u00f6vs. Inuti projekt kan dina objekt placeras i en mappstruktur f\u00f6r att h\u00e5lla dem organiserade.<\/li>\n<li><strong>PORTFOLIOS &#8211; grupper av PROJEKT<\/strong><br \/>\nPortf\u00f6ljer h\u00e5ller projekt. Anv\u00e4nd dem f\u00f6r att organisera relaterade projekt eller utg\u00e5vor tillsammans. Du kan hysa &#8220;portf\u00f6ljer&#8221; till vilket djup som helst, och ett projekt kan finnas i mer \u00e4n en portf\u00f6lj, s\u00e5 att du kan skapa mycket flexibla strukturer.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-114948 aligncenter\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/02\/Item-and-Container-Visual2.png\" alt=\"\" width=\"761\" height=\"420\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\">Navigera inuti OneDesk<\/h2>\n<p>OneDesk l\u00e5ter dig komma \u00e5t dina artiklar och beh\u00e5llare p\u00e5 n\u00e5gra s\u00e4tt. F\u00f6r att navigera med sj\u00e4lvf\u00f6rtroende m\u00e5ste du veta om<em> Projektv\u00e4ljare<\/em> ,<em> Visningar<\/em> och<em> Filter<\/em> .<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"alignright wp-image-41402 \" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/scope.png\" alt=\"\" width=\"429\" height=\"225\">1. PROJEKTSV\u00c4LJARE &#8211; Niv\u00e5n p\u00e5 projekthierarkin du tittar p\u00e5<\/strong><br \/>\nN\u00e4r du har organiserat dina artiklar i projekt och dina projekt i en struktur har du ett mycket flexibelt s\u00e4tt att titta p\u00e5 dina olika projekt. PROJECT SELECTOR i det \u00f6vre v\u00e4nstra h\u00f6rnet p\u00e5 sk\u00e4rmen l\u00e5ter dig st\u00e4lla in den hierarkiniv\u00e5 du vill fokusera p\u00e5. Om du till exempel st\u00e4ller in ditt omf\u00e5ng till \u201cKrypton Portfolio\u201d kommer du att se alla PROJEKTEN och ITEMS inuti den PORTFOLIO.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"wp-image-41411 alignleft\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/apps.png\" alt=\"\" width=\"50\">2. TILL\u00c4MPNING &#8211; Kategorikategorin och hur du vill visa dem.<\/strong><br \/>\nApplikationer \u00e4r ikoner som finns i det v\u00e4nstra f\u00e4ltet. Till exempel v\u00e4ljer du &#8220;uppgifter&#8221;, kommer att visa dig din arbetsapplikation d\u00e4r du kan planera och utf\u00f6ra dina projektuppgifter. Om du v\u00e4ljer biljetter visas din helpdesk-applikation, om du v\u00e4ljer anv\u00e4ndare visas din anv\u00e4ndarapplikation etc.<\/p>\n<p>Inuti varje applikation kan du ocks\u00e5 v\u00e4lja vyn (se nedan).<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"alignright size-medium wp-image-44251\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-258x300.png\" alt=\"\" width=\"258\" height=\"300\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-258x300.png 258w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-255x296.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-69x80.png 69w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-34x40.png 34w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-480x558.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-500x581.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-360x419.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882.png 547w\" sizes=\"(max-width: 258px) 100vw, 258px\" \/>  3. VISNINGAR &#8211; Filtrera, gruppera och l\u00e4gga upp de objekt som finns i applikationerna<\/strong><br \/>\nVisningar finns bredvid applikationsf\u00e4ltet till v\u00e4nster. Standardvyer inneh\u00e5ller layouter som Tree, Flat, Gantt, Cards, Calendar, Roadmap och Dashboard, men du kan skapa dina egna anpassade vyer. OneDesk har n\u00e5gra f\u00f6rinst\u00e4llda anpassade vyer som &#8220;My Todo&#8221; och &#8220;Task Inbox&#8221;, som du kan ta bort eller \u00e4ndra. Klicka p\u00e5 ikonen bredvid &#8220;MY VIEWS&#8221; f\u00f6r att skapa din egen vy, d\u00e4r du kan v\u00e4lja layout, filter och gruppering. Du kan spara och dela dessa \u00e5sikter s\u00e5 att alla i ditt f\u00f6retag kan anv\u00e4nda dem. Kolumnens synlighet, ordning och sortering kan ocks\u00e5 sparas i vyn.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>PROJEKTSV\u00c4LJARE, APPLIKATIONER och VIEWS arbetar tillsammans f\u00f6r att ge dig finkornig kontroll \u00f6ver vad du vill titta p\u00e5. Du kan ocks\u00e5 S\u00d6KA i en vy efter nyckelord eller<em> artikelnummer<\/em> .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sakerna i OneDesk (\u00e4ven k\u00e4nd som &#8220;Hur dina data \u00e4r strukturerade&#8221;) F\u00f6r att f\u00f6rst\u00e5 hur OneDesk organiserar dina saker beh\u00f6ver du bara f\u00e5 n\u00e5gra begrepp: Objekt , Projekt och Portf\u00f6ljer . ITEMS &#8211; De grundl\u00e4ggande sakerna du hanterar Det h\u00e4r \u00e4r de saker du hanterar och sp\u00e5rar, till exempel uppgifter eller biljetter . De klassificeras [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-114940","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Steg 2 - Grundl\u00e4ggande begrepp - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e4r helpdesk- och projekthanteringsprogramvara i en applikation. 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