{"id":114997,"date":"2021-06-24T14:13:00","date_gmt":"2021-06-24T14:13:00","guid":{"rendered":"https:\/\/onedesk.com\/komma-igang\/steg-5-samarbeta\/"},"modified":"2021-06-24T14:15:00","modified_gmt":"2021-06-24T14:15:00","slug":"steg-5-samarbeta","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/steg-5-samarbeta\/","title":{"rendered":"Steg 5 – Samarbeta"},"content":{"rendered":"

Att anv\u00e4nda OneDesk inneb\u00e4r att samtal med teammedlemmar eller kunder aldrig \u00e4r mer \u00e4n ett klick bort. testa<\/p>\n

P\u00e5 OneDesk vet vi att kommunikation ofta \u00e4r det som g\u00f6r eller bryter ett framg\u00e5ngsrikt projekt. Vi har gjort det enkelt att samarbeta med dina teammedlemmar och kunder. Se till att alla alltid \u00e4r p\u00e5 samma sida och se till att du aldrig beh\u00f6ver oroa dig f\u00f6r f\u00f6rlorade e-postmeddelanden, biljetter eller gl\u00f6mda uppgifter.<\/p>\n

Tilldela anv\u00e4ndare och f\u00f6ljare<\/h3>\n

Att dela ett projekt med en anv\u00e4ndare eller ett team betyder att de kan se och diskutera saker inom det. Att f\u00f6lja ett objekt inneb\u00e4r att du kommer att f\u00e5 meddelanden om eventuella nya diskussioner om det. F\u00f6rfattare, tilldelade personer och diskussionsdeltagare f\u00f6ljer automatiskt objektet.<\/p>\n

Att dela ett projekt med en kund eller kundorganisation inneb\u00e4r att de kan se artiklarna i det p\u00e5 klientportalen (Detta beror ocks\u00e5 p\u00e5 dina portalinst\u00e4llningar). Om du inte delar projektet med dem kan du fortfarande dela individuella biljetter, uppgifter eller andra f\u00f6rem\u00e5l med dina kunder.<\/p>\n

F\u00f6r att dela ett projekt, \u00f6ppna projektmenyn l\u00e4ngst upp till v\u00e4nster p\u00e5 sidan och klicka p\u00e5 ikonen “Dela” bredvid projektet. Du kan l\u00e4gga till befintliga anv\u00e4ndare, nya anv\u00e4ndare, kunder eller team till projektet.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Du kan ocks\u00e5 tilldela ett objekt till en anv\u00e4ndare eller ett team. Det betyder att de \u00e4r ansvariga f\u00f6r att slutf\u00f6ra uppgiften eller l\u00f6sa biljetten. F\u00f6r att tilldela, \u00f6ppna artikeluppgifterna och l\u00e4gg till en eller flera mottagare.<\/p>\n

 <\/p>\n

\"User<\/p>\n

 <\/p>\n

 <\/p>\n

Konversationer, e-postmeddelanden och aviseringar<\/h3>\n

Du kan diskutera uppgifter, biljetter och projekt med lagkamrater och kunder fr\u00e5n OneDesk huvudapp, fr\u00e5n mobilappen, via e-post, fr\u00e5n messenger eller fr\u00e5n kundportalen. Diskussioner f\u00e5ngas s\u00f6ml\u00f6st och tr\u00e5das n\u00e4r svar tas emot. Du kan till och med st\u00e4lla in autosvar f\u00f6r att ta hand om vanliga svar. Eftersom konversationer \u00e4r i realtid kommer du att g\u00f6ra ditt arbete snabbare utan att beh\u00f6va ladda om en sida f\u00f6r att se ett svar.
\n<\/b><\/p>\n

\"\"<\/p>\n

Bilagor<\/h3>\n

Dela bilagor med dina teammedlemmar direkt p\u00e5 valfritt objekt eller projekt. Beh\u00f6ver du dela ett visuellt hj\u00e4lpmedel, dokument, design eller sk\u00e4rmdump? Bifoga det och alla i projektet har omedelbar \u00e5tkomst. Du kan till och med bifoga saker via e-post, till konversationer och till och med i messenger.<\/p>\n","protected":false},"excerpt":{"rendered":"

Att anv\u00e4nda OneDesk inneb\u00e4r att samtal med teammedlemmar eller kunder aldrig \u00e4r mer \u00e4n ett klick bort. testa P\u00e5 OneDesk vet vi att kommunikation ofta \u00e4r det som g\u00f6r eller bryter ett framg\u00e5ngsrikt projekt. Vi har gjort det enkelt att samarbeta med dina teammedlemmar och kunder. Se till att alla alltid \u00e4r p\u00e5 samma sida […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-114997","page","type-page","status-publish","hentry"],"yoast_head":"\nSteg 5 - Samarbeta - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e4r helpdesk- och projekthanteringsprogramvara i en applikation. 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