{"id":148351,"date":"2021-12-14T14:42:52","date_gmt":"2021-12-14T14:42:52","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-vs-konkurrensen\/freshdesk-vs-onedesk\/"},"modified":"2025-06-04T20:23:22","modified_gmt":"2025-06-04T20:23:22","slug":"freshdesk-alternativ","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/onedesk-vs-the-konkurrens\/freshdesk-alternativ\/","title":{"rendered":"Freshdesk vs OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"148351\" class=\"elementor elementor-148351 elementor-47446\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3d858 e-flex e-con-boxed e-con e-parent\" data-id=\"6d3d858\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25c11eb e-con-full e-flex e-con e-child\" data-id=\"25c11eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9698a1b elementor-widget elementor-widget-heading\" data-id=\"9698a1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk, Freshdesk-alternativet  <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b478820 elementor-widget elementor-widget-text-editor\" data-id=\"b478820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u00e4r en fullfj\u00e4drad men prisv\u00e4rd helpdesk-l\u00f6sning och ett alternativ till Freshdesk.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb03e33 e-flex e-con-boxed e-con e-child\" data-id=\"bb03e33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef8842 elementor-widget elementor-widget-image\" data-id=\"1ef8842\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1307\" height=\"574\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards.png\" class=\"attachment-full size-full wp-image-189925\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards.png 1307w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-300x132.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1024x450.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-768x337.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-683x300.png 683w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1140x501.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-182x80.png 182w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-480x211.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-500x220.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-750x329.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-360x158.png 360w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-459998f e-flex e-con-boxed e-con e-parent\" data-id=\"459998f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5bc295 e-con-full e-flex e-con e-child\" data-id=\"a5bc295\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1025afe elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1025afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/08\/freshdesk-logo.svg\" class=\"attachment-medium size-medium wp-image-273864\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cf70c5 e-con-full e-flex e-con e-child\" data-id=\"9cf70c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1f850 elementor-widget elementor-widget-image\" data-id=\"0d1f850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"59\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo-300x59.png\" class=\"attachment-medium size-medium wp-image-126074\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo-300x59.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1d8306 e-flex e-con-boxed e-con e-parent\" data-id=\"f1d8306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca9758 elementor-widget elementor-widget-heading\" data-id=\"4ca9758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Varf\u00f6r leta efter alternativ till Freshdesk?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e311f0b elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e311f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Freshdesk \u00e4r en v\u00e4lk\u00e4nd helpdesk-l\u00f6sning. Funktioner inkluderar e-post\u00e4renden, SLA-hantering och en kunskapsbas. De erbjuder ytterligare till\u00e4gg och paket f\u00f6r omnikanal-\u00e4renden, chatt, ITSM och en AI-bot.  &nbsp;&nbsp;<\/p>\n<p>Vissa recensenter n\u00e4mner negativa saker som:&nbsp;<\/p>\n<ul>\n<li>Begr\u00e4nsningar f\u00f6r rapportering och export&nbsp;<\/li>\n<li>H\u00f6ga priser f\u00f6r avancerade funktioner<\/li>\n<li>Brist p\u00e5 anpassningsbart gr\u00e4nssnitt<\/li>\n<li>Otillr\u00e4cklig automatisering<\/li>\n<\/ul>\n<p>Freshdesk erbjuder fyra paketniv\u00e5er samt ytterligare paket f\u00f6r omnikanal-, chatt- och samtalsfunktioner. Vilka funktioner som \u00e4r tillg\u00e4ngliga varierar beroende p\u00e5 vilket paket du v\u00e4ljer. Freshdesk erbjuder ett grundpaket fr\u00e5n 15 dollar per anv\u00e4ndare och m\u00e5nad, upp till deras Enterprise omnichannel-plan p\u00e5 109 dollar per anv\u00e4ndare och m\u00e5nad.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8e69c elementor-widget elementor-widget-heading\" data-id=\"4e8e69c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f6t OneDesk, Freshdesks allt-i-ett-alternativ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd65bac elementor-widget elementor-widget-text-editor\" data-id=\"cd65bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk erbjuder m\u00e5nga av helpdesk-funktionerna i Freshdesk. Funktionerna inkluderar e-post\u00e4renden, livechatt, en kunskapsbas, AI-chatbot och SLA-hantering. F\u00f6rutom robusta helpdeskfunktioner erbjuder OneDesk produkter f\u00f6r projektledning, fakturering och offertf\u00f6rfr\u00e5gan, integrerade i en enda app. &nbsp;<\/p>\n<p>OneDesks priss\u00e4ttning \u00e4r ogenomskinlig och \u00f6verkomlig j\u00e4mf\u00f6rt med Freshdesk. OneDesks helpdesk kostar fr\u00e5n 10,99\u201314,99 dollar per anv\u00e4ndare\/m\u00e5nad. Om du vill ha en helt integrerad arbetshantering ovanp\u00e5 din helpdesk kostar det bara 21,99\u201326,99 dollar per anv\u00e4ndare\/m\u00e5nad, vilket fortfarande \u00e4r en br\u00e5kdel av Freshdesks f\u00f6retagsplan.  &nbsp;<\/p>\n<p>Forts\u00e4tt l\u00e4sa f\u00f6r att se hur OneDesk och Freshdesk st\u00e5r sig mot varandra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bbd7dc e-flex e-con-boxed e-con e-parent\" data-id=\"0bbd7dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3878e91 elementor-widget elementor-widget-heading\" data-id=\"3878e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">J\u00e4mf\u00f6r OneDesk med Freshdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b215fd0 elementor-widget elementor-widget-shortcode\" data-id=\"b215fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<table id=\"tablepress-9\" class=\"tablepress tablepress-id-9 A comparison between OneDesk and Freshdesk\" aria-describedby=\"tablepress-9-description\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\">OneDesk<\/th><th class=\"column-3\">Freshdesk<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Price (users)<\/td><td class=\"column-2\">$10.99 - 26.99 per user\/month<\/td><td class=\"column-3\">$15 - $79+ per user\/month<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Email ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Team collaboration<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Knowledge base<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Inbound phone ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">With Freshcaller<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Social media ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">SLA management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">SLA breach notification<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Mobile app<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Chat web widget<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69\/user\/month plans for an EXTRA $30 per user\/plan<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Automations <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Round robin ticket assignment<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Integrations<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">AI agent<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Multiple SLA policies<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Time tracking<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Timesheets<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Satisfaction surveys<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">Schedule reports<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\">Custom reports<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on 69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Portal customization<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">Calendar view<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">Kanban \/ Board view<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-25\">\n\t<td class=\"column-1\">Custom ticket forms<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-26\">\n\t<td class=\"column-1\">Task management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> with Project Management product<\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-27\">\n\t<td class=\"column-1\">Invoicing \/ Quoting <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> with PSA add on<\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-28\">\n\t<td class=\"column-1\">Audit log<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $109+\/user\/month plans<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<span id=\"tablepress-9-description\" class=\"tablepress-table-description tablepress-table-description-id-9\"><\/span>\n<!-- #tablepress-9 from cache --><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6092063 e-flex e-con-boxed e-con e-parent\" data-id=\"6092063\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ab558 elementor-widget elementor-widget-heading\" data-id=\"e4ab558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vad g\u00f6r OneDesk till det ideala Freshdesk-alternativet?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c422033 e-flex e-con-boxed e-con e-parent\" data-id=\"c422033\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fb79cd e-con-full e-flex e-con e-child\" data-id=\"1fb79cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cca5f0 elementor-widget elementor-widget-heading\" data-id=\"5cca5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Flerkanalsbiljettf\u00f6rs\u00e4ljning  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea6347 elementor-widget elementor-widget-text-editor\" data-id=\"7ea6347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Registrera, kategorisera, tilldela, hantera och <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/helpdesk-ticketing-system\/\">l\u00f6s \u00e4renden<\/a> . \u00c4renden kan skapas automatiskt fr\u00e5n e-postmeddelanden, livechatt, kundportalen eller webbformul\u00e4r. Anv\u00e4nd anpassade \u00e4rendevyer f\u00f6r att organisera, sp\u00e5ra och hantera \u00e4renden effektivt.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d00d0d e-con-full e-flex e-con e-child\" data-id=\"4d00d0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66e6c2a elementor-widget elementor-widget-image\" data-id=\"66e6c2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-large size-large wp-image-266894\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbdc99f e-flex e-con-boxed e-con e-parent\" data-id=\"dbdc99f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-261e443 e-con-full e-flex e-con e-child\" data-id=\"261e443\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-562b6ca elementor-widget elementor-widget-image\" data-id=\"562b6ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"500\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp\" class=\"attachment-large size-large wp-image-270195\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24a7524 e-con-full e-flex e-con e-child\" data-id=\"24a7524\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d6923c elementor-widget elementor-widget-heading\" data-id=\"1d6923c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personlig AI-agent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-251f943 elementor-widget elementor-widget-text-editor\" data-id=\"251f943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Spara v\u00e4rdefull tid och ge support dygnet runt med en AI-chatbot i GPT-stil. Din AI \u00e4r skr\u00e4ddarsydd f\u00f6r ditt f\u00f6retag \u2013 tr\u00e4nad p\u00e5 din webbplats, kunskapsbas, sparade svar eller tidigare svar fr\u00e5n agenter.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2e6b2a e-flex e-con-boxed e-con e-parent\" data-id=\"c2e6b2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cb1711f e-con-full e-flex e-con e-child\" data-id=\"cb1711f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb149de elementor-widget elementor-widget-heading\" data-id=\"fb149de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Flexibel automatisering och routing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1277fc4 elementor-widget elementor-widget-text-editor\" data-id=\"1277fc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Konfigurera automatiseringsregler fr\u00e5n hundratals alternativ. Spara tid genom att automatiskt tilldela, dirigera, svara och mycket mer! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a3bbd8 e-con-full e-flex e-con e-child\" data-id=\"2a3bbd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b375511 elementor-widget elementor-widget-image\" data-id=\"b375511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169471\" alt=\"helpdesk automatiska svar\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc99516 e-flex e-con-boxed e-con e-parent\" data-id=\"fc99516\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d87a1ea e-con-full e-flex e-con e-child\" data-id=\"d87a1ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-529fbee elementor-widget elementor-widget-heading\" data-id=\"529fbee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fullst\u00e4ndig projektledning  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c35b849 elementor-widget elementor-widget-text-editor\" data-id=\"c35b849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk erbjuder ytterligare produkter f\u00f6r att hantera allt ditt arbete. Produkterna \u00e4r s\u00f6ml\u00f6st integrerade f\u00f6r att hantera din helpdesk och projektledning med ett enda robust verktyg.<br> Du kan till exempel konvertera \u00e4renden till uppgifter f\u00f6r att planera dem. Planera och schemal\u00e4gg uppgifter, deluppgifter och projekt med Gantt-schemat och kalendervyerna. OneDesk inneh\u00e5ller avancerade projekthanteringsfunktioner som uppgiftsberoenden, l\u00e4nkade relationer och uppgiftspo\u00e4ngs\u00e4ttning.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cfe6bb e-con-full e-flex e-con e-child\" data-id=\"4cfe6bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ccd670 elementor-widget elementor-widget-image\" data-id=\"0ccd670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp\" class=\"attachment-large size-large wp-image-248637\" alt=\"resursplanering\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-300x152.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-768x389.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning.webp 1165w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550ef11 e-flex e-con-boxed e-con e-parent\" data-id=\"550ef11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b39cd5a elementor-widget elementor-widget-heading\" data-id=\"b39cd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vanliga fr\u00e5gor om Freshdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-628b270 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"628b270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-103' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-36b1f7e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-36b1f7e uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a90fe2f9ac9a\">Hur mycket kostar Freshdesk-programvaran?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Det kan vara sv\u00e5rt att veta hur mycket man beh\u00f6ver betala f\u00f6r Freshdesk. Freshdesk erbjuder flera paket och l\u00f6sningar. Deras vanliga helpdesk-abonnemang erbjuder fyra paket fr\u00e5n 15\u201379 dollar per anv\u00e4ndare. F\u00f6r omnikanal- eller ITSM-funktioner kan man r\u00e4kna med att betala 29\u2013109 dollar per anv\u00e4ndare och m\u00e5nad. Samtals- och chattfunktioner \u00e4r ocks\u00e5 separata extra avgifter.    <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-cac6e7a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-cac6e7a uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a90fe2f9aea2\">Vad \u00e4r ett bra alternativ till Freshdesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Det finns ett antal helpdesk-alternativ till Freshdesk. Leta efter helpdesk-l\u00f6sningar med funktioner som livechatt, e-post\u00e4renden, automatisering och en kunskapsbas. Vi tycker att OneDesk \u00e4r ett utm\u00e4rkt alternativ till Freshdesk. OneDesk erbjuder en rad robusta funktioner f\u00f6r att hantera din helpdesk, fr\u00e5n serviceniv\u00e5avtal, automatiseringar, en kundportal, kunskapsbas och anpassade \u00e4rendef\u00e4lt.     <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-9fefa4c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-9fefa4c uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a90fe2f9b043\">Varf\u00f6r \u00e4r OneDesk ett bra alternativ till Freshdesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk erbjuder alla n\u00f6dv\u00e4ndiga funktioner i Freshdesk, s\u00e5som:<\/p><ul><li>E-postbiljetter<\/li><li>Kundportal<\/li><li>Kunskapsbas<\/li><li>SLA<\/li><li>Tidsp\u00e5rning<\/li><li>Routingregler<\/li><\/ul><p>Med detta i \u00e5tanke erbjuder OneDesk \u00e4ven fler funktioner f\u00f6r att hantera projekt och anpassa din upplevelse. Till exempel l\u00e5ter OneDesk dig skapa anpassade f\u00e4lt eller d\u00f6lja f\u00e4lt du inte beh\u00f6ver. \u00c4ven med alla dessa funktioner \u00e4r OneDesk det mer prisv\u00e4rda alternativet.    <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-567427c e-flex e-con-boxed e-con e-parent\" data-id=\"567427c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4857ca9 e-con-full e-flex e-con e-child\" data-id=\"4857ca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-daf93d8 elementor-widget elementor-widget-heading\" data-id=\"daf93d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se hur OneDesk \u00e4r det b\u00e4sta Freshdesk-alternativet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25c406 elementor-widget elementor-widget-text-editor\" data-id=\"a25c406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utv\u00e4rdera OneDesk sj\u00e4lv med v\u00e5r helt kostnadsfria 14-dagars provperiod.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19788cc elementor-align-left elementor-widget elementor-widget-button\" data-id=\"19788cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/sv\/registrera-dig-gratis-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kom ig\u00e5ng gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81663e7 e-con-full e-flex e-con e-child\" data-id=\"81663e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39d2bd4 elementor-widget elementor-widget-image\" data-id=\"39d2bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255549\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk, Freshdesk-alternativet OneDesk \u00e4r en fullfj\u00e4drad men prisv\u00e4rd helpdesk-l\u00f6sning och ett alternativ till Freshdesk. Varf\u00f6r leta efter alternativ till Freshdesk? Freshdesk \u00e4r en v\u00e4lk\u00e4nd helpdesk-l\u00f6sning. Funktioner inkluderar e-post\u00e4renden, SLA-hantering och en kunskapsbas. De erbjuder ytterligare till\u00e4gg och paket f\u00f6r omnikanal-\u00e4renden, chatt, ITSM och en AI-bot. &nbsp;&nbsp; Vissa recensenter n\u00e4mner negativa saker som:&nbsp; Begr\u00e4nsningar f\u00f6r rapportering [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":115218,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-148351","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Freshdesk Alternativ | Help Desk och projektledningsl\u00f6sning<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e4r ett helpdesk-programalternativ till Freshdesk. 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