{"id":154044,"date":"2021-12-17T19:36:24","date_gmt":"2021-12-17T19:36:24","guid":{"rendered":"https:\/\/onedesk.com\/funktioner-index\/uppdrag-hantering-schemalaggning-utjamning\/"},"modified":"2024-07-19T20:55:06","modified_gmt":"2024-07-19T20:55:06","slug":"uppdragsledning","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/funktioner-index\/uppdragsledning\/","title":{"rendered":"Uppdragshantering"},"content":{"rendered":"\t\t
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Uppdragshantering<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tilldela biljetter och uppgifter manuellt eller automatiskt med de v\u00e4sentliga uppdragshanteringsfunktionerna i OneDesk. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Tilldela arbete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dela upp projekt i hanterbara uppgifter. Tilldela arbete manuellt eller automatiskt. Biljetter, uppgifter och projekt kan tilldelas en individ, flera individer eller ett helt team. L\u00e4gg till alla detaljer som beh\u00f6vs f\u00f6r att uppgiften ska slutf\u00f6ras. Kommunicera och samarbeta kring uppgifter i sammanhanget med snabbmeddelanden. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"uppgiftsinformationsvy\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Automatisera uppdrag\n \n <\/h3>\n
\n OneDesks automatiseringar \u00e4r m\u00e5ngsidiga. Du kan st\u00e4lla in automatiseringar f\u00f6r att automatiskt dirigera uppgifter baserat p\u00e5 m\u00e5nga olika f\u00f6rh\u00e5llanden. Till exempel f\u00f6rdelar round-robin-funktionen j\u00e4mnt uppgifter till ditt team n\u00e4r de skapas. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"subtasks\"\n <\/div>\n \n
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\n\n Bryt upp arbetet\n \n <\/h3>\n
\n Med deluppgifter kan du dela upp stora uppgifter i mindre uppgifter. F\u00f6rdela komplext arbete eller tilldela varje deluppgift till den lagkamrat som \u00e4r b\u00e4st l\u00e4mpad f\u00f6r varje jobb. Deluppgifter till\u00e5ter alla att bidra till huvuduppgiften utan redundans. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Stanna p\u00e5 banan\n \n <\/h3>\n
\n Det finns standardaviseringar inst\u00e4llda i din OneDesk f\u00f6r att informera agenter n\u00e4r de tilldelas arbete eller n\u00e4r en uppgift \u00e4r klar. Automatiseringar och e-postmallar l\u00e5ter dig ocks\u00e5 konfigurera dina egna anpassade aviseringar. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Arbeta som du beh\u00f6ver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00f6rdela och \u00f6vervaka arbetet p\u00e5 det s\u00e4tt som passar dig. Anv\u00e4nd Kanban-tavlor, Gantt-diagram, listor och mer. Filtrera, gruppera och sortera f\u00f6r att f\u00e5 fullst\u00e4ndig visualisering av uppdrag och framsteg. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n \"workload\n <\/div>\n \n
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\n\n Tilldela arbete till r\u00e4tt personer\n \n <\/h3>\n
\n Hantera resurser effektivt med arbetsbelastningsvyn. Se varje persons tillg\u00e4nglighet och kapacitet innan du tilldelar arbete. Schemal\u00e4gg eller schemal\u00e4gg om arbetet i enlighet med detta f\u00f6r att optimera resurserna. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"assignee\n <\/div>\n \n
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\n\n Visuellt tilldela arbete\n \n <\/h3>\n
\n Anv\u00e4nd en tilldelningstavla f\u00f6r att se uppgifter som tilldelats varje gruppmedlem. Dra och sl\u00e4pp biljetter och uppgifter till kolumner f\u00f6r att enkelt tilldela eller omtilldela. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"Gantt\n <\/div>\n \n
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\n\n \u00d6vervaka uppdrag & arbete\n \n <\/h3>\n
\n Anv\u00e4nd Gantt-diagramvyn f\u00f6r att planera arbetet och \u00f6vervaka framstegen i realtid. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Ta kontroll \u00f6ver uppdrag<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tHantera projekt\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tUppn\u00e5 m\u00e5l genom att organisera allt ditt projektarbete p\u00e5 ett st\u00e4lle. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tJ\u00e4mf\u00f6r planer och fakta\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tSp\u00e5ra planerade kontra faktiska kostnader, fakturerbara belopp och projektl\u00e4ngd. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\n\t\t\t\t<\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tVisualisera uppdrag\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tArbeta som du beh\u00f6ver med anpassningsbara Gantt-diagram, kanban-tavlor, listor och kalendrar. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOptimera arbetsbelastningar\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\u00d6vervaka ditt teams arbetsbelastning och f\u00f6rdela arbetet optimalt. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSynlighet i realtid\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tF\u00e5 en komplett bild av r\u00f6rliga delar. G\u00e5 ner till den data du beh\u00f6ver och se exakt hur arbetet fortskrider. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tF\u00f6rb\u00e4ttra samarbetet\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tArbeta enkelt tillsammans genom att f\u00f6lja uppgifter eller skicka meddelanden till kollegor i sammanhanget. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAutomatisera uppdrag\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tAutomatisera n\u00e4stan vad som helst med OneDesks automationsmotor. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tMobil uppgiftshantering\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tTilldela arbete, uppdatera uppgifter och h\u00e5ll dig informerad fr\u00e5n mobilappen. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSe alla funktioner > <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mer om uppdragshantering p\u00e5 OneDesk-bloggen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tTill-i-minuten-schemal\u00e4ggning av uppgifter och projekt\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tSchemal\u00e4ggning \u00e4r en nyckelaspekt av projektledning. Effektiv schemal\u00e4ggning av projektledning innefattar mer \u00e4n att bara st\u00e4lla in projektets f\u00f6rfallodatum. Snarare, f\u00f6r effektiv planering, b\u00f6r en ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tL\u00e4s mer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Kom ig\u00e5ng idag<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gratis i 14 dagar. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Uppdragshantering Tilldela biljetter och uppgifter manuellt eller automatiskt med de v\u00e4sentliga uppdragshanteringsfunktionerna i OneDesk. Registrera dig gratis! Tilldela arbete Dela upp projekt i hanterbara uppgifter. Tilldela arbete manuellt eller automatiskt. Biljetter, uppgifter och projekt kan tilldelas en individ, flera individer eller ett helt team. L\u00e4gg till alla detaljer som beh\u00f6vs f\u00f6r att uppgiften ska slutf\u00f6ras. […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151688,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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programvara<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e4r helpdesk och projektledning i en app. Hantera uppgifter, biljetter och projekt med funktioner f\u00f6r uppdragshantering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/uppdragsledning\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uppdragshantering | Funktioner | OneDesk programvara\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e4r helpdesk och projektledning i en app. Hantera uppgifter, biljetter och projekt med funktioner f\u00f6r uppdragshantering.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/sv\/funktioner-index\/uppdragsledning\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta 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