{"id":154333,"date":"2021-12-20T14:26:36","date_gmt":"2021-12-20T14:26:36","guid":{"rendered":"https:\/\/onedesk.com\/funktioner-index\/arbetar-pa-en-biljett-eller-uppgift\/"},"modified":"2023-08-08T19:03:27","modified_gmt":"2023-08-08T19:03:27","slug":"arbetar-pa-en-biljett-eller-uppgift","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/funktioner-index\/arbetar-pa-en-biljett-eller-uppgift\/","title":{"rendered":"Arbetar med en biljett eller uppgift"},"content":{"rendered":"\t\t
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Arbetar med en biljett eller uppgift<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Centralisera all information du beh\u00f6ver f\u00f6r att arbeta med och slutf\u00f6ra biljetter och uppgifter. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrera dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk l\u00e5ter dig \u00f6ppna en biljett eller uppgift i en separat detaljpanel. Detta g\u00f6r att du kan utf\u00f6ra n\u00e4stan alla \u00e5tg\u00e4rder fr\u00e5n en centraliserad plats. Allt som har med den biljetten eller uppgiften att g\u00f6ra \u00e4r tillg\u00e4ngligt fr\u00e5n dess detaljpanel. Den \u00e4r fullt konfigurerbar, anpassningsbar och du har m\u00f6jlighet att se denna information i full storlek eller docka den p\u00e5 sidan, s\u00e5 att du snabbt kan bl\u00e4ddra i detaljerna f\u00f6r flera objekt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Biljettdetaljpanel\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Biljettdetaljpanel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan arbeta med flera aspekter av biljetten fr\u00e5n dess detaljpanel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Visa, kontrollera och uppdatera enkelt alla biljettdetaljer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytta biljetten till ett projekt, tilldela den till en gruppmedlem, dela anteckningar och bilagor, uppdatera \u00e4rendestatus, l\u00e4gga till tidrapporter och eskalera den till en uppgift.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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L\u00e4nka kommunikation med kunder och teammedlemmar<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan ha flera konversationsstr\u00f6mmar<\/a> med teammedlemmar och kunder, vilket m\u00f6jligg\u00f6r enkelt samarbete. Konversationer kan vara interna eller externa och l\u00e4nkas i en omnikanal kommunikationsstr\u00f6m.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Skapa deluppgifter f\u00f6r att bryta ner komplexa biljetter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan dela upp en komplex biljett i flera deluppgifter<\/a> som har sina egna statusar och egenskaper. Detta g\u00f6r att du kan planera utf\u00f6randet mer detaljerat och enkelt dela upp arbetet mellan flera teammedlemmar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sp\u00e5ra snabbt tid och granska utf\u00f6rt arbete<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan \u00f6vervaka all inskickad tid som arbetats p\u00e5 biljetten samt sp\u00e5ra eventuella \u00e4ndringar eller uppdateringar som gjorts av anv\u00e4ndare eller automatiseringar. Du kan ocks\u00e5 kontrollera n\u00f6jdhetspo\u00e4ngen f\u00f6r l\u00f6sta biljetter och eventuell kundfeedback.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Uppgifters detaljpanel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan arbeta med flera aspekter av uppgiften fr\u00e5n dess detaljpanel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Visa, kontrollera och uppdatera enkelt alla uppgifter om uppgiften<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytta uppgiften till ett projekt, skapa en plan, l\u00e4gga till kostnader, l\u00e4gga till smidiga po\u00e4ng och tilldela den till en gruppmedlem. P\u00e5 aktivitetsniv\u00e5 kan du ocks\u00e5 dela anteckningar och bilagor, uppdatera dess status, l\u00e4gga till tidrapporter<\/a> och dela upp uppgiften i underuppgifter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Samarbeta med ditt team s\u00e5v\u00e4l som kunder<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan samarbeta med kunder och teammedlemmar genom att kommunicera direkt i panelen med dem f\u00f6r att f\u00e5 mer information, beg\u00e4ra dokument eller hj\u00e4lp. Konversationstr\u00e5darna \u00e4r helt synkroniserade f\u00f6r framtida referens och du kan ocks\u00e5 skapa underuppgifter och tilldela dem till dina teammedlemmar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sp\u00e5ra tidigare och relaterat arbete f\u00f6r full synlighet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan \u00f6vervaka alla status\u00e4ndringar f\u00f6r en uppgifts deluppgifter, sp\u00e5ra alla \u00e4ndringar som gjorts i uppgiften och se inl\u00e4mnad tid. Alla relaterade objekt kan ocks\u00e5 n\u00e5s direkt fr\u00e5n panelen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Uppgifters\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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L\u00e4rresurser <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dockning av detaljpanelen<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Docka detaljpanelen vid sidan av sk\u00e4rmen f\u00f6r att enkelt bl\u00e4ddra i arbetet.<\/p>\n

L\u00e4s mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Anpassa detaljpanelen <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konfigurera vilka egenskaper som ska visas p\u00e5 dina objekts detaljpaneler. <\/p>\n

L\u00e4s mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Anv\u00e4nda anpassade f\u00e4lt<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u00e4r dig hur du skapar och anv\u00e4nder anpassade f\u00e4lt f\u00f6r att f\u00e5nga unik information. <\/p>\n

L\u00e4s mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Arbetar med en biljett eller uppgift Centralisera all information du beh\u00f6ver f\u00f6r att arbeta med och slutf\u00f6ra biljetter och uppgifter. Sign up free! OneDesk l\u00e5ter dig \u00f6ppna en biljett eller uppgift i en separat detaljpanel. Detta g\u00f6r att du kan utf\u00f6ra n\u00e4stan alla \u00e5tg\u00e4rder fr\u00e5n en centraliserad plats. Allt som har med den biljetten eller […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151688,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-154333","page","type-page","status-publish","hentry"],"yoast_head":"\nArbeta med en biljett eller uppgift | OneDesk HelpDesk och projektledning<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e4r helpdesk och projektledningsprogram. Centralisera ditt arbete och din kommunikation genom en kraftfull biljett- och uppgiftsdetaljpanel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/arbetar-pa-en-biljett-eller-uppgift\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arbeta med en biljett eller uppgift | OneDesk HelpDesk och projektledning\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e4r helpdesk och projektledningsprogram. 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