{"id":156893,"date":"2021-12-21T20:18:25","date_gmt":"2021-12-21T20:18:25","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-live-chatt\/"},"modified":"2022-01-21T19:10:57","modified_gmt":"2022-01-21T19:10:57","slug":"onedesk-live-chatt","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/onedesk-live-chatt\/","title":{"rendered":"OneDesk Live Chat"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156893\" class=\"elementor elementor-156893 elementor-144083\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-589aa5b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"589aa5b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f8c4139\" data-id=\"5f8c4139\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d749665 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d749665\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2c3799d0\" data-id=\"2c3799d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4323d486 elementor-widget elementor-widget-heading\" data-id=\"4323d486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Inneh\u00e5llsf\u00f6rteckning<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f59a4e elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"2f59a4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-2f59a4e\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157407\"><a href=\"https:\/\/onedesk.com\/sv\/forsta-10-minuter-i-onedesk\/\" class=\"elementor-item menu-link\">F\u00f6rsta 10 minuterna i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157408\"><a href=\"https:\/\/onedesk.com\/sv\/ombord-pa-ditt-team\/\" class=\"elementor-item menu-link\">Introduktion till ditt team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157409\"><a href=\"https:\/\/onedesk.com\/sv\/prenumeration-going-pro\/\" class=\"elementor-item menu-link\">Prenumerera &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157410\"><a href=\"https:\/\/onedesk.com\/sv\/gar-live-till-kunder\/\" class=\"elementor-item menu-link\">S\u00e4nds live till kunderna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157411\"><a href=\"https:\/\/onedesk.com\/sv\/biljett-routing-arbetsfloden\/\" class=\"elementor-item menu-link\">Ticket Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157412\"><a href=\"https:\/\/onedesk.com\/sv\/projekt-ledning-uppgift-arbetsfloden\/\" class=\"elementor-item menu-link\">Projektledning och arbetsfl\u00f6den<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157413\"><a href=\"https:\/\/onedesk.com\/sv\/kommunicera-med-kunder\/\" class=\"elementor-item menu-link\">Kommunicera med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157459\"><a href=\"https:\/\/onedesk.com\/sv\/sparningsarbete\/\" class=\"elementor-item menu-link\">Sp\u00e5rningsarbete<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2f59a4e\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157407\"><a href=\"https:\/\/onedesk.com\/sv\/forsta-10-minuter-i-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">F\u00f6rsta 10 minuterna i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157408\"><a href=\"https:\/\/onedesk.com\/sv\/ombord-pa-ditt-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Introduktion till ditt team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157409\"><a href=\"https:\/\/onedesk.com\/sv\/prenumeration-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Prenumerera &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157410\"><a href=\"https:\/\/onedesk.com\/sv\/gar-live-till-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">S\u00e4nds live till kunderna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157411\"><a href=\"https:\/\/onedesk.com\/sv\/biljett-routing-arbetsfloden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Ticket Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157412\"><a href=\"https:\/\/onedesk.com\/sv\/projekt-ledning-uppgift-arbetsfloden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projektledning och arbetsfl\u00f6den<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157413\"><a href=\"https:\/\/onedesk.com\/sv\/kommunicera-med-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kommunicera med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157459\"><a href=\"https:\/\/onedesk.com\/sv\/sparningsarbete\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Sp\u00e5rningsarbete<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573984d6 elementor-widget elementor-widget-heading\" data-id=\"573984d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dykning djupare<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb6553 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4eb6553\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4eb6553\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157506\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-ditt-arbetsflode\/\" class=\"elementor-item menu-link\">Anpassa ditt arbetsfl\u00f6de<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157507\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-din-anvandarupplevelse\/\" class=\"elementor-item menu-link\">Anpassa dina anv\u00e4ndares upplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157508\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-dina-kunder-upplevelse\/\" class=\"elementor-item menu-link\">Anpassa dina kunders upplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157509\"><a href=\"https:\/\/onedesk.com\/sv\/hanterande-anvandare\/\" class=\"elementor-item menu-link\">Hantera anv\u00e4ndare<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157510\"><a href=\"https:\/\/onedesk.com\/sv\/hantera-kunder\/\" class=\"elementor-item menu-link\">Hantera kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157511\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-kunskapsbas\/\" class=\"elementor-item menu-link\">OneDesk kunskapsbas<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157512\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-live-chatt\/\" class=\"elementor-item menu-link\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157513\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\">OneDesk klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157514\"><a href=\"https:\/\/onedesk.com\/sv\/analyser\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4eb6553\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157506\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-ditt-arbetsflode\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassa ditt arbetsfl\u00f6de<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157507\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-din-anvandarupplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassa dina anv\u00e4ndares upplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157508\"><a href=\"https:\/\/onedesk.com\/sv\/anpassa-dina-kunder-upplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassa dina kunders upplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157509\"><a href=\"https:\/\/onedesk.com\/sv\/hanterande-anvandare\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Hantera anv\u00e4ndare<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157510\"><a href=\"https:\/\/onedesk.com\/sv\/hantera-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Hantera kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157511\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-kunskapsbas\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk kunskapsbas<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157512\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-live-chatt\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157513\"><a href=\"https:\/\/onedesk.com\/sv\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157514\"><a href=\"https:\/\/onedesk.com\/sv\/analyser\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-459573b9\" data-id=\"459573b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-447f14fb elementor-widget elementor-widget-html\" data-id=\"447f14fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Anpassa utseende och varum\u00e4rke<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customize-Appearance-Branding.jpg\" alt=\"Anpassa utseende och varum\u00e4rke\" width=\"1000\" height=\"641\" class=\"alignleft size-full wp-image-140423\"><\/center>\n<p>Din livechatt m\u00e5ste spegla ditt f\u00f6retags varum\u00e4rke och design. Det \u00e4r d\u00e4rf\u00f6r OneDesk har en anpassningsbar livechattapplikation. Du kan l\u00e4gga till en anpassad bakgrundsbild och\/eller f\u00e4rger som du v\u00e4ljer, s\u00e5 att du kan skapa en budb\u00e4rare som passar ditt f\u00f6retags varum\u00e4rke. I OneDesks anpassningsalternativ kan du styla f\u00e4rger, logotyper och bakgrunder f\u00f6r att f\u00e5 det utseende du vill ha. Du kan ocks\u00e5 anpassa h\u00e4lsningar online och offline p\u00e5 din livechatt messenger.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">L\u00e4s mer om livechatt-messenger h\u00e4r.<\/a><\/p>\n<br>\n<h2>Konversation till Ticket<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Conversation-to-Ticket.jpg\" alt=\"Konversation till Ticket\" width=\"1000\" height=\"633\" class=\"alignleft size-full wp-image-140434\"><\/center>\n<br>\n<p>Du kan skapa biljetter och uppgifter (objekt) direkt fr\u00e5n OneDesks messenger-applikation. Detta g\u00f6r att du kan f\u00f6rvandla kundkommunikation till objekt f\u00f6r att koppla relevant kommunikation direkt till arbetet relaterat till dem. Det g\u00f6r det ocks\u00e5 enkelt att se vilka objekt som \u00e4r relaterade till konversationerna i din meddelandeinkorg.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-e65d1407-117b-4012-99cb-233ccd4f2845\">L\u00e4s mer om att skapa biljetter fr\u00e5n konversationer h\u00e4r.<\/a><\/p>\n<br>\n<h2>Chatta p\u00e5 hemsidan eller intran\u00e4tet<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Chat-on-Website-or-Intranet.jpg\" alt=\"Chatta p\u00e5 hemsidan eller intran\u00e4tet\" width=\"1000\" height=\"491\" class=\"alignleft size-full wp-image-140445\"><\/center>\n<br>\n<p>Du kan l\u00e4gga till din livechatt messenger p\u00e5 din webbplats eller intran\u00e4t. OneDesk l\u00e5ter dig placera den kundv\u00e4nda widgeten som h\u00e5ller livechatten antingen direkt p\u00e5 din webbplats med JavaScript eller intran\u00e4t.<\/p> \n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-7a3840c6-221a-4c0c-a218-aec736fcdc51\">L\u00e4s mer om webbplatswidgeten h\u00e4r.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/onedesk-knowledgebase\/';\"><Previous{{{wpml_tag_43}}}\n{{{wpml_tag_44}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inneh\u00e5llsf\u00f6rteckning Dykning djupare Anpassa utseende och varum\u00e4rke Din livechatt m\u00e5ste spegla ditt f\u00f6retags varum\u00e4rke och design. Det \u00e4r d\u00e4rf\u00f6r OneDesk har en anpassningsbar livechattapplikation. 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