{"id":260444,"date":"2023-10-27T17:37:57","date_gmt":"2023-10-27T17:37:57","guid":{"rendered":"https:\/\/onedesk.com\/komma-igang-2\/"},"modified":"2025-11-14T18:04:08","modified_gmt":"2025-11-14T18:04:08","slug":"komma-igang","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/komma-igang\/","title":{"rendered":"Uppstartnings Guide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260444\" class=\"elementor elementor-260444 elementor-259972\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42f4753 e-flex e-con-boxed e-con e-parent\" data-id=\"42f4753\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7fada elementor-widget elementor-widget-heading\" data-id=\"2f7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk Onboarding Guide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fbd2e elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"82fbd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.youtube.com\/playlist?list=PL9D-hmKLpwLdPPtQJlgYv_TpzYRg8zZaK\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Fullst\u00e4ndig \u00f6versikt Demo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/sv\/onedesk-video-guide\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Videoguide<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">V\u00e5r kunskapsbas  <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef447e8 e-flex e-con-boxed e-con e-parent\" data-id=\"ef447e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e40e299 e-con-full e-flex e-con e-child\" data-id=\"e40e299\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16968bd elementor-widget elementor-widget-heading\" data-id=\"16968bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V\u00e4lkommen till OneDesk!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-588173c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"588173c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesks introduktionsguide ger dig en steg-f\u00f6r-steg-kurs i hur du konfigurerar ditt konto. B\u00f6rja h\u00e4r f\u00f6r att l\u00e4ra dig mer om hur du kan f\u00e5 ut det mesta av OneDesk. <a style=\"font-style: inherit; font-weight: inherit; background-color: #ffffff;\" href=\"https:\/\/onedesk.com\/sv\/registrera-dig-gratis-2\/\" target=\"_blank\" rel=\"noopener\">Registrera dig<\/a> <span style=\"font-style: inherit; font-weight: inherit;\">f\u00f6rst f\u00f6r ett konto om du inte redan har gjort det.<\/span> <span style=\"font-style: inherit; font-weight: inherit;\">. Vi erbjuder en 14 dagars fullfj\u00e4drad provperiod d\u00e4r du kan prova alla funktioner och b\u00f6rja konfigurera ditt konto.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7f08d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2b7f08d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e4r du v\u00e4l har registrerat dig kommer du att h\u00e4lsas av &#8220;Komma ig\u00e5ng-guiden&#8221;. Den h\u00e4r guiden hj\u00e4lper dig att g\u00e5 igenom de grundl\u00e4ggande kraven f\u00f6r att konfigurera ditt konto genom att ange din f\u00f6retagsinformation och bjuda in ditt team. Vi rekommenderar starkt att du g\u00e5r igenom den h\u00e4r guiden.  <\/p><p><strong>Tips<\/strong> : Klicka p\u00e5 &#8220;Kom ig\u00e5ng&#8221; i den \u00f6vre rubriken n\u00e4r som helst f\u00f6r att komma \u00e5t guiden, s\u00e5v\u00e4l som handledningar, v\u00e5r kunskapsbas och den h\u00e4r guiden!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb3d46 elementor-widget elementor-widget-image\" data-id=\"6eb3d46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"349\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen-768x349.webp\" class=\"attachment-medium_large size-medium_large wp-image-297914\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen-768x349.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen-300x136.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen-1024x465.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen-1536x697.webp 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/10\/get-started-screen.webp 1796w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b953f0 e-flex e-con-boxed e-con e-parent\" data-id=\"6b953f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d2f27b elementor-widget elementor-widget-heading\" data-id=\"2d2f27b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f6t OneDesks produkter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e0899 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d5e0899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk erbjuder fyra produkter att v\u00e4lja mellan f\u00f6r att hantera dina arbets- och aff\u00e4rsbehov.  <br>Produkter l\u00e4ggs till ovanp\u00e5 dina &#8220;OneDesk Essentials&#8221; (vilket inkluderar appar f\u00f6r anv\u00e4ndarpanelen, Messenger och tidrapporter). Du kan l\u00e4gga till fler produkter i ditt konto efter behov. <\/p><p><strong>Helpdesk<\/strong> \u2013 Ger dig alternativ f\u00f6r sj\u00e4lvbetj\u00e4ning f\u00f6r kunder eller slutanv\u00e4ndare och l\u00e5ter dig hantera dina support- och \u00e4rendebehov.<\/p><p><strong>Projektledning<\/strong> \u2013 Hj\u00e4lper till att fr\u00e4mja teamsamarbete och effektivt hantera dina projekt och uppgifter.  <\/p><p><strong>Professionella tj\u00e4nster<\/strong> \u2013 L\u00e4gger till offerthantering, fakturering och ekonomisk hantering f\u00f6r kunder i ditt arbetsfl\u00f6de. (Kr\u00e4ver antingen Help Desk- eller projektledningsprodukter). <\/p><p><strong>Arbetsledning<\/strong> &#8211; Hantera hela livscykeln f\u00f6r kundprojekt fr\u00e5n den f\u00f6rsta offerten till projektleverans och kontinuerlig support. (Sammer alla ovanst\u00e5ende produkter i ett s\u00f6ml\u00f6st verktyg).   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4489f61 elementor-widget elementor-widget-heading\" data-id=\"4489f61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OneDesk-plattformen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb352ac elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cb352ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Webbappen<\/strong><br> OneDesk-webbappen kan n\u00e5s fr\u00e5n din station\u00e4ra eller b\u00e4rbara dators webbl\u00e4sare. Webbappen \u00e4r den huvudsakliga arbetsplatsen. H\u00e4r har du tillg\u00e5ng till alla funktioner i OneDesk, inklusive alla dina appar och inst\u00e4llningar.  <\/p><p><strong>Mobilappen<\/strong><br> OneDesk-mobilappen kan installeras p\u00e5 din telefon och l\u00e5ter dig och ditt team komma \u00e5t uppgifter, skicka svar, f\u00e5 aviseringar och mer. Den h\u00e4r appen \u00e4r tillg\u00e4nglig f\u00f6r b\u00e5de iOS och Android.<br> Video: Mobilappen <\/p><p><strong>Kundapparna<\/strong><br> De kundorienterade apparna, som finns tillg\u00e4ngliga i helpdesk- eller arbetshanteringsprodukterna, ger OneDesk till dina kunder, slutanv\u00e4ndare eller klienter. Du kan v\u00e4lja vilka appar du vill anv\u00e4nda, inklusive: startsidan, livechatten, webbformul\u00e4r, kunskapsbasen och portalen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abc7e8b e-con-full e-flex e-con e-parent\" data-id=\"abc7e8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b797409 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b797409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi har utformat v\u00e5r introduktionsguide f\u00f6r att passa dina intressen. V\u00e4lj den produkt du \u00e4r intresserad av nedan f\u00f6r att forts\u00e4tta till l\u00e4mplig guide. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bc85b7 e-grid e-con-boxed e-con e-parent\" data-id=\"5bc85b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f6a29c elementor-widget elementor-widget-image\" data-id=\"8f6a29c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/sv\/komma-igang\/helpdesk-1\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"181\" height=\"135\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/HD-GuideButton.webp\" class=\"attachment-full size-full wp-image-294048\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d6b65 elementor-widget elementor-widget-image\" data-id=\"b8d6b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/sv\/komma-igang\/project-management-1\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"181\" height=\"135\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/PM-GuideButton.webp\" class=\"attachment-large size-large wp-image-294062\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e07c69 elementor-widget elementor-widget-image\" data-id=\"6e07c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/sv\/komma-igang\/work-management-1\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"181\" height=\"134\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/05\/WM-GuideButton.webp\" class=\"attachment-large size-large wp-image-294076\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01c8f2a e-flex e-con-boxed e-con e-parent\" data-id=\"01c8f2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk Onboarding Guide Fullst\u00e4ndig \u00f6versikt Demo Videoguide V\u00e5r kunskapsbas V\u00e4lkommen till OneDesk! OneDesks introduktionsguide ger dig en steg-f\u00f6r-steg-kurs i hur du konfigurerar ditt konto. B\u00f6rja h\u00e4r f\u00f6r att l\u00e4ra dig mer om hur du kan f\u00e5 ut det mesta av OneDesk. Registrera dig f\u00f6rst f\u00f6r ett konto om du inte redan har gjort det. . [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-260444","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Komma ig\u00e5ng Guide | OneDesk<\/title>\n<meta name=\"description\" content=\"L\u00e4r dig grunderna f\u00f6r att anv\u00e4nda OneDesk f\u00f6r support, pm och psa. 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