{"id":260584,"date":"2023-10-27T18:03:54","date_gmt":"2023-10-27T18:03:54","guid":{"rendered":"https:\/\/onedesk.com\/komma-igang-2\/pm-uppgifter\/"},"modified":"2024-07-10T13:52:36","modified_gmt":"2024-07-10T13:52:36","slug":"pm-uppgifter","status":"publish","type":"page","link":"https:\/\/onedesk.com\/sv\/komma-igang\/pm-uppgifter\/","title":{"rendered":"Komma ig\u00e5ng Guide 18 &#8211; PM &amp; uppgifter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260584\" class=\"elementor elementor-260584 elementor-260360\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e47e01d e-flex e-con-boxed e-con e-parent\" data-id=\"e47e01d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23267b2 elementor-widget elementor-widget-heading\" data-id=\"23267b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Uppdrag &amp; Projektledning<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d411e1a e-flex e-con-boxed e-con e-parent\" data-id=\"d411e1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7749a6 e-con-full e-flex e-con e-child\" data-id=\"f7749a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e690123 elementor-widget elementor-widget-heading\" data-id=\"e690123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inneh\u00e5ll i onboardingguiden:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93323a6 elementor-nav-menu__align-start elementor-nav-menu--dropdown-mobile_extra elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"93323a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-93323a6\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\">Uppstartnings Guide<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\">Komma ig\u00e5ng 2- Gr\u00e4nssnitt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\">Komma ig\u00e5ng Guide 3 &#8211; Arbetsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\">Kom ig\u00e5ng Guide 4 &#8211; L\u00e4gga till support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\">Komma ig\u00e5ng Guide 5 &#8211; Biljetter och support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\">Komma ig\u00e5ng Guide 18 &#8211; PM &amp; uppgifter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\">Komma ig\u00e5ng Guide 7 &#8211; Prenumerera<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-93323a6\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Uppstartnings Guide<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komma ig\u00e5ng 2- Gr\u00e4nssnitt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komma ig\u00e5ng Guide 3 &#8211; Arbetsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kom ig\u00e5ng Guide 4 &#8211; L\u00e4gga till support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komma ig\u00e5ng Guide 5 &#8211; Biljetter och support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komma ig\u00e5ng Guide 18 &#8211; PM &amp; uppgifter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komma ig\u00e5ng Guide 7 &#8211; Prenumerera<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61b7568 e-con-full e-flex e-con e-child\" data-id=\"61b7568\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0059b5 elementor-widget elementor-widget-heading\" data-id=\"f0059b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Arbetar med uppgifter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f98f63 elementor-widget elementor-widget-text-editor\" data-id=\"6f98f63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Som ber\u00f6rts i ett tidigare steg ligger den st\u00f6rsta skillnaden mellan uppgifter och biljetter i hur du anv\u00e4nder dem. Som standard ger uppgifter ocks\u00e5 mer projektledningsfunktionalitet. Uppgifter anv\u00e4nds som byggstenar i dina projekt. Dela upp klient\/interna projekt till hanterbara uppgifter som kan sp\u00e5ras och tilldelas. Du kan ocks\u00e5 anv\u00e4nda deluppgifter f\u00f6r att forts\u00e4tta nedbrytningsarbetet. Deluppgifter \u00e4r fullfj\u00e4drade uppgifter men har en relation till den \u00f6verordnade uppgiften\/biljetten. Till exempel \u00e4r en vanlig anv\u00e4ndning f\u00f6r deluppgifter att sp\u00e5ra arbete som m\u00e5ste g\u00f6ras innan en biljett kan l\u00f6sas.  <\/p>\n<p>Du kan b\u00f6rja arbeta med uppgifter fr\u00e5n uppgiftens detaljpanel. D\u00e4rifr\u00e5n kan du kommunicera med kunder, visa bilagor, samarbeta med teammedlemmar, uppdatera uppgiftens status, logga tid eller framsteg och mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584a8cb elementor-widget elementor-widget-video\" data-id=\"584a8cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/L6ll6Hkk2D0?si=NqeY-F7aeSYWIiw3&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2378da3 e-flex e-con-boxed e-con e-parent\" data-id=\"2378da3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd4604 elementor-widget elementor-widget-text-editor\" data-id=\"0bd4604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e4s mer: <\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0a810bb4-6067-4835-87bd-5c379fc0302d\" target=\"_blank\" rel=\"noopener\">Om deluppgifter<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-79a9cd45-c7d6-4130-9151-e53a769a5cc1\" target=\"_blank\" rel=\"noopener\">Anv\u00e4nda timers och tidrapporter<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbaef3e elementor-widget elementor-widget-heading\" data-id=\"dbaef3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Planerings- och schemaarbete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66619a elementor-widget elementor-widget-text-editor\" data-id=\"d66619a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Arbetsuppgifterna har tv\u00e5 egenskaper, planerat schema och planerad insats.<\/p>\n<ul>\n<li>Planerat schema &#8211; Datum(en) d\u00e5 uppgiften ska arbetas med.  <\/li>\n<li>Planerad insats &#8211; Den ber\u00e4knade arbetstimmar det b\u00f6r ta f\u00f6r att slutf\u00f6ra uppgiften.<\/li>\n<\/ul>\n<p>Du kan planera och uppskatta uppgifter fr\u00e5n uppgiftsdetaljpanelen, Gantt-diagrammet och kalendern.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a184685 e-flex e-con-boxed e-con e-parent\" data-id=\"a184685\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aee1488 elementor-widget elementor-widget-video\" data-id=\"aee1488\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/lhrQ4QwK9N4?si=tvwRkukkY1kFb-LE&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25e390f e-flex e-con-boxed e-con e-parent\" data-id=\"25e390f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d7674 elementor-widget elementor-widget-text-editor\" data-id=\"f1d7674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e4s mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-e43e9852-7b20-4f1c-8917-932f88ff3d8a\" target=\"_blank\" rel=\"noopener\">Schemal\u00e4ggning<\/a> <\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-89ffc8c7-93b8-40fa-b0a3-092f57825eea\" target=\"_blank\" rel=\"noopener\">Gantt-diagram<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-daca46d7-b4b9-4560-9169-4079a04ff0fe\" target=\"_blank\" rel=\"noopener\">Uppgiftsberoenden <\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e7c06 elementor-widget elementor-widget-heading\" data-id=\"e7e7c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00d6vervakning av framsteg<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08ca6cc elementor-widget elementor-widget-text-editor\" data-id=\"08ca6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00d6vervaka arbetet fr\u00e5n din Tasks-apps instrumentpanel.<\/p>\n<ul>\n<li>Uppgiftsf\u00f6rloppet rullar upp till mappen och projektet.<\/li>\n<li>Det &#8220;faktiska schemat&#8221; och &#8220;faktiskt planerat arbete&#8221; fylls i baserat p\u00e5 tid som loggas till uppgiften. Det \u00e4r bra att logga tid n\u00e4r du arbetar med uppgifter. Detta g\u00f6r att chefer kan j\u00e4mf\u00f6ra de planerade och faktiska framstegen och avg\u00f6ra om arbetet \u00e4r p\u00e5 r\u00e4tt sp\u00e5r.<\/li>\n<li>Visualisera framstegen med Gantt-, Kanban- och kalendervyerna.\n<ul>\n<li>P\u00e5 Gantt representerar de bl\u00e5 staplarna det planerade schemat f\u00f6r uppgifter. De gr\u00f6na staplarna representerar det &#8220;faktiska&#8221; eller p\u00e5g\u00e5ende schemat.<\/li>\n<li>Med Kanban kan du enkelt se status f\u00f6r varje uppgift. Att begr\u00e4nsa antalet p\u00e5g\u00e5ende uppgifter \u00e4r en vanlig agil pm-strategi.<\/li>\n<li>Anv\u00e4nd anpassade vyer. Gruppera, filtrera eller sortera arbete f\u00f6r att b\u00e4ttre f\u00f6rst\u00e5 hur varje team eller agent utvecklas eller om klientarbetet \u00e4r p\u00e5 r\u00e4tt sp\u00e5r.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca9711 elementor-widget elementor-widget-image\" data-id=\"4ca9711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp\" class=\"attachment-medium_large size-medium_large wp-image-236344\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-300x125.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp 979w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d37f3a elementor-widget elementor-widget-heading\" data-id=\"4d37f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Projektmallar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bbb225 elementor-widget elementor-widget-text-editor\" data-id=\"3bbb225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Har du liknande tj\u00e4nster som du erbjuder kunder? Du kan skapa ett projekt med alla dina uppgifter, uppdrag, planerat arbete osv. Sedan kan du skapa nya projekt utifr\u00e5n dessa mallar. Mallar sparar tid f\u00f6r dig och ditt team att komma ig\u00e5ng med projekt och uppgifter i framtiden. St\u00e4ll in ett projekt som en mall genom att \u00f6ppna projektdetaljpanelen och markera &#8220;Ange som mall&#8221;.  <\/p>\n<p>L\u00e4s mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-73405409-5ea8-44d5-aac5-16933f18f48d\" target=\"_blank\" rel=\"noopener\">Projektmallar<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25d53e elementor-widget elementor-widget-image\" data-id=\"a25d53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"696\" height=\"173\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1.png\" class=\"attachment-large size-large wp-image-256182\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1.png 696w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1-300x75.png 300w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bad935 elementor-widget elementor-widget-heading\" data-id=\"6bad935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Anpassa ditt arbetsfl\u00f6de<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec00b1a elementor-widget elementor-widget-text-editor\" data-id=\"ec00b1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u00e4r mycket flexibelt, vilket g\u00f6r att du kan definiera ditt arbetsfl\u00f6de f\u00f6r projektledning.  <\/p>\n<ul>\n<li>Statuser definierar arbetsfl\u00f6det f\u00f6r dina uppgifter. Du kan byta namn p\u00e5, ta bort eller skapa ytterligare statusar f\u00f6r dina uppgifter f\u00f6r att passa dina processer. Du kan till exempel l\u00e4gga till statusar som &#8220;v\u00e4ntad&#8221;, &#8220;beh\u00f6ver granskas&#8221; eller &#8220;godk\u00e4nd&#8221;. Definiera statusar fr\u00e5n Admin&gt; Uppgifter.  <\/li>\n<li>Anpassade f\u00e4lt \u00e4r egenskaper som \u00e4r unika f\u00f6r ditt f\u00f6retag. Dessa f\u00e4lt kan l\u00e4ggas till i uppgifter, biljetter, kundprofiler och mer. Vanliga anpassade f\u00e4lt inkluderar &#8220;taggar&#8221; f\u00f6r att kategorisera arbete, eller ett &#8220;anteckningsf\u00e4lt&#8221;. Skapa f\u00e4lt fr\u00e5n Admin&gt; Anpassade f\u00e4lt.<\/li>\n<li>Automatiseringar \u00e4r ett kraftfullt verktyg som inte bara sk\u00e4r ner p\u00e5 manuellt arbete utan ocks\u00e5 l\u00e5ter dig definiera dina arbetsfl\u00f6den. Ange till exempel en efterf\u00f6ljande uppgift som &#8220;klar&#8221; n\u00e4r f\u00f6reg\u00e5ngaren \u00e4r klar. Eller skicka ett meddelande till en kund n\u00e4r arbetet n\u00e4rmar sig slutf\u00f6rt. Konfigurera automatiseringar fr\u00e5n Admin&gt; Automationscenter.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214a6a0 elementor-widget elementor-widget-image\" data-id=\"214a6a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"346\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp\" class=\"attachment-medium_large size-medium_large wp-image-231775\" alt=\"OneDesk-anpassningar\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-300x135.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization.webp 1110w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5aaf1 elementor-widget elementor-widget-text-editor\" data-id=\"3e5aaf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e4s mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-966c952b-672d-486a-bc70-fd54c4d59d0f\" target=\"_blank\" rel=\"noopener\">Anv\u00e4nda anpassade f\u00e4lt<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ce6d73db-0668-4b47-a1b3-9f2925ebc5b0\" target=\"_blank\" rel=\"noopener\">F\u00f6reg\u00e5ngare och eftertr\u00e4dares uppgifter<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3a443249-1405-4b60-9c1c-a07659c1511d\" target=\"_blank\" rel=\"noopener\">Konfigurerbara statusar<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97d3bab elementor-align-right elementor-widget elementor-widget-button\" data-id=\"97d3bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/onedesk.com\/sv\/komma-igang\/prenumeration-sands-live\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">N\u00e4sta &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Uppdrag &amp; Projektledning Inneh\u00e5ll i onboardingguiden: Arbetar med uppgifter Som ber\u00f6rts i ett tidigare steg ligger den st\u00f6rsta skillnaden mellan uppgifter och biljetter i hur du anv\u00e4nder dem. Som standard ger uppgifter ocks\u00e5 mer projektledningsfunktionalitet. Uppgifter anv\u00e4nds som byggstenar i dina projekt. Dela upp klient\/interna projekt till hanterbara uppgifter som kan sp\u00e5ras och tilldelas. Du [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":260444,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-260584","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Komma ig\u00e5ng Guide 6: Uppgifter och projektledning | OneDesk<\/title>\n<meta name=\"description\" content=\"Del sex av OneDesks startguide. 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