{"id":238636,"date":"2022-08-01T13:14:04","date_gmt":"2022-08-01T13:14:04","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-for-smaforetag\/"},"modified":"2022-08-01T13:14:06","modified_gmt":"2022-08-01T13:14:06","slug":"helpdesk-for-smaforetag","status":"publish","type":"post","link":"https:\/\/onedesk.com\/sv\/helpdesk-for-smaforetag\/","title":{"rendered":"R\u00e4tt helpdesk f\u00f6r sm\u00e5f\u00f6retag"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Letar du efter r\u00e4tt helpdesk-programvara f\u00f6r ditt lilla f\u00f6retag? Hj\u00e4lpdeskprogramvara f\u00f6r sm\u00e5f\u00f6retag \u00e4r utformad f\u00f6r att m\u00f6ta servicebehoven hos sm\u00e5 team. R\u00e4tt l\u00f6sning g\u00f6r att ditt team kan centralisera dina supportkanaler, organisera biljetter, prioritera fr\u00e5gor och \u00f6verlag gl\u00e4dja dina kunder. Den h\u00e4r artikeln tar upp n\u00e5gra \u00f6verv\u00e4ganden att g\u00f6ra n\u00e4r du v\u00e4ljer en helpdesk-l\u00f6sning och varf\u00f6r OneDesk passar ditt lilla f\u00f6retags behov. <\/p>\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-challenges-of-small-businesses\">Sm\u00e5f\u00f6retagens utmaningar <\/h2>\n\n<p class=\"wp-block-paragraph\">Sm\u00e5 f\u00f6retag \u00e4r ofta ett k\u00e4rleksarbete, med ett litet team som hanterar varje komplex aspekt av verksamheten. N\u00e4r du har ett litet team \u00e4r det avg\u00f6rande att effektivisera ditt arbetsfl\u00f6de f\u00f6r att spara dyrbar tid. Med begr\u00e4nsad kapacitet \u00e4r det l\u00e4tt f\u00f6r sm\u00e5 team att bli \u00f6verv\u00e4ldigade med att sp\u00e5ra, hantera och svara p\u00e5 f\u00f6rfr\u00e5gningar. Hj\u00e4lpdesk \u00e4r utformade f\u00f6r att centralisera dessa f\u00f6rfr\u00e5gningar och tillhandah\u00e5lla verktyg f\u00f6r att enkelt hantera biljetter och svara p\u00e5 kunder. Men f\u00f6r att f\u00e5 de b\u00e4sta funktionerna kostar m\u00e5nga helpdesk-l\u00f6sningar helt enkelt f\u00f6r mycket f\u00f6r ett litet f\u00f6retag. <\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-choosing-the-right-help-desk-software-for-smbs\">Att v\u00e4lja r\u00e4tt helpdesk-programvara f\u00f6r sm\u00e5 och medelstora f\u00f6retag<\/h2>\n\n<p class=\"wp-block-paragraph\">Med dessa utmaningar i \u00e5tanke \u00e4r h\u00e4r n\u00e5gra viktiga punkter att t\u00e4nka p\u00e5 n\u00e4r du v\u00e4ljer en helpdesk f\u00f6r ditt lilla f\u00f6retag. <\/p>\n\n<ul class=\"wp-block-list\"><li><strong>Viktiga funktioner<\/strong> &#8211; T\u00e4nk p\u00e5 vilka funktioner du beh\u00f6ver f\u00f6r din helpdesk-l\u00f6sning. Beh\u00f6ver du till exempel skapa <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/e-post-till-biljett\/\">e-post till biljett<\/a> f\u00f6r att hantera din inkorg? Kanske vill du att din hj\u00e4lpdesk f\u00f6r sm\u00e5f\u00f6retag ska inkludera en livechatt f\u00f6r dina kunder? Ha de funktioner du beh\u00f6ver i \u00e5tanke n\u00e4r du s\u00f6ker efter din helpdesk-programvara.<\/li><li><strong>Avancerade funktioner och skalbarhet<\/strong> &#8211; Med dessa viktiga funktioner i \u00e5tanke, \u00f6verv\u00e4g framtiden. N\u00e4r ditt f\u00f6retag v\u00e4xer, kommer funktionerna i din helpdesk fortfarande att uppfylla dina behov? Vilka avancerade och f\u00f6retagsfunktioner inneh\u00e5ller l\u00f6sningen? T\u00e4nk p\u00e5 skalbarheten n\u00e4r du v\u00e4ljer en helpdeskl\u00f6sning f\u00f6r sm\u00e5f\u00f6retag.<\/li><li><strong>Kundsj\u00e4lvbetj\u00e4ning<\/strong> \u2013 Eftersom tid \u00e4r s\u00e5 avg\u00f6rande f\u00f6r sm\u00e5 team b\u00f6r den b\u00e4sta helpdesk f\u00f6r sm\u00e5f\u00f6retag tillhandah\u00e5lla sj\u00e4lvbetj\u00e4ning f\u00f6r kunder. Sj\u00e4lvbetj\u00e4ningsverktyg l\u00e5ter kunderna h\u00e5lla sig uppdaterade p\u00e5 sina egna villkor med minimalt arbete fr\u00e5n dina supportagenter. Leta efter verktyg som en <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/kunskapsbas\/\">kunskapsbas<\/a> eller kundportal. &#8216;<\/li><li><strong>Automatiseringar<\/strong> \u2013 Automatiseringar \u00e4r ett s\u00e4tt att sk\u00e4ra ner p\u00e5 repetitiva uppgifter som annars tar upp ditt teams tid. N\u00e5gra viktiga <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/arbetsflodesautomatiseringar\/\">automatiseringar<\/a> f\u00f6r en helpdesk inkluderar automatisk routing och automatisk tilldelning av biljetter.<\/li><li><strong>Prisv\u00e4rdhet<\/strong> \u2013 Det kanske viktigaste f\u00f6r ett litet f\u00f6retag \u00e4r \u00f6verkomlighet. M\u00e5nga sm\u00e5f\u00f6retag har sn\u00e4va budgetar. Se till att programvaran passar in i din budget och att kostnaden \u00e4r transparent och inkluderar de funktioner du beh\u00f6ver.<\/li><\/ul>\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp\" alt=\"hj&#xE4;lpdesk biljettsamarbete\" class=\"wp-image-161903\" width=\"537\" height=\"274\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp 568w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1-300x153.webp 300w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\" id=\"h-why-onedesk-for-small-business-help-desk\">Varf\u00f6r OneDesk f\u00f6r sm\u00e5f\u00f6retag helpdesk? <\/h2>\n\n<p class=\"wp-block-paragraph\">OneDesk \u00e4r en av de b\u00e4sta helpdesk-l\u00f6sningarna f\u00f6r sm\u00e5f\u00f6retag eftersom den m\u00f6ter utmaningarna fr\u00e5n sm\u00e5 team. H\u00e4r \u00e4r n\u00e5gra av f\u00f6rdelarna med OneDesk j\u00e4mf\u00f6rt med andra l\u00f6sningar:<\/p>\n\n<ul class=\"wp-block-list\"><li><strong>Transparent, \u00f6verkomlig priss\u00e4ttning<\/strong> &#8211; P\u00e5 OneDesk betalar du endast f\u00f6r antalet anv\u00e4ndare (agenter) i ditt team, vilket g\u00f6r det perfekt f\u00f6r sm\u00e5 team. VARJE funktion ing\u00e5r i priset. Det finns inga dolda avgifter eller till\u00e4gg.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Skalbar, st\u00e4ndigt v\u00e4xande helpdesk-funktioner<\/strong> &#8211; Eftersom varje funktion ing\u00e5r i OneDesk \u00e4r den mycket skalbar. Du kan prova alla funktioner direkt eller anv\u00e4nda fler n\u00e4r ditt team v\u00e4xer och f\u00f6r\u00e4ndras, utan att betala extra. OneDesk har ocks\u00e5 kontinuerlig utveckling, s\u00e5 nya funktioner l\u00e4ggs till regelbundet.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Funktioner<\/strong> p\u00e5 f\u00f6retagsniv\u00e5 &#8211; OneDesk inneh\u00e5ller m\u00e5nga funktioner p\u00e5 f\u00f6retagsniv\u00e5 som andra l\u00f6sningar f\u00e5r dig att betala f\u00f6retagsavgifter f\u00f6r. N\u00e5gra av dessa funktioner inkluderar: SLA, anv\u00e4ndarbeh\u00f6righetsniv\u00e5er, automatiseringar och anpassningsbara instrumentpaneler.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Flexibel och konfigurerbar<\/strong> &#8211; OneDesk l\u00e5ter dig anpassa m\u00e5nga aspekter av din helpdesk f\u00f6r att m\u00f6ta ditt f\u00f6retags specifika behov. Konfigurera till exempel unika \u00e4rendestatusar och \u00e4rendetyper eller l\u00e4gg till <a href=\"https:\/\/onedesk.com\/sv\/anpassade-falt-och-villkorliga-falt\/\">anpassade \u00e4rendef\u00e4lt<\/a> .<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Gratis support och l\u00e4tt att komma ig\u00e5ng<\/strong> &#8211; OneDesk inneh\u00e5ller m\u00e5nga anv\u00e4ndbara arbetsvyer och automatiseringar direkt. Den guidar dig ocks\u00e5 genom de viktiga inst\u00e4llningarna med hj\u00e4lp av guiden Komma ig\u00e5ng. Dessutom tillhandah\u00e5ller vi m\u00e5nga videor och artiklar om hur du anv\u00e4nder OneDesk, samt gratis support genom livechatt, e-post eller sk\u00e4rmdelningssessioner.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Webbaserat; ingen installation eller h\u00e5rdvara<\/strong> &#8211; Sl\u00f6sa inte tid eller pengar p\u00e5 installation eller h\u00e5rdvara. OneDesk kan n\u00e5s fr\u00e5n din webbl\u00e4sare eller mobila webbl\u00e4sare. Denna aspekt \u00e4r ocks\u00e5 bra f\u00f6r avl\u00e4gsna team.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li><strong>Mobilv\u00e4nlig<\/strong> &#8211; OneDesk inkluderar en <a href=\"https:\/\/onedesk.com\/sv\/allt-om-mobil-app\/\">mobilapp<\/a> kopplad till din huvudsakliga webbapp. Den mobila helpdesk l\u00e5ter ditt team st\u00f6tta kunder eller samarbeta med deras team var som helst. Mobilappen l\u00e5ter agenter komma \u00e5t biljetter, uppdatera framsteg, logga tid och svara kunder.<\/li><\/ul>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Vad erbjuder OneDesk f\u00f6r helpdesk f\u00f6r sm\u00e5f\u00f6retag<\/h2>\n\n<h3 class=\"wp-block-heading\">Anslut kommunikationskanaler<\/h3>\n\n<p class=\"wp-block-paragraph\">L\u00e4gg alla kundf\u00f6rfr\u00e5gningar och f\u00f6rfr\u00e5gningar p\u00e5 en plats. Kunder kan anv\u00e4nda e- <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/e-posthantering\/\">post<\/a> , livechatt, webbformul\u00e4r eller integrerade appar fr\u00e5n tredje part f\u00f6r att skicka in biljetter. Oavsett hur kunden n\u00e5r ut kan ditt team svara i OneDesk. B\u00e4ttre \u00e4n en delad inkorg g\u00f6r OneDesk det enkelt att dirigera, tilldela och prioritera inkommande f\u00f6rfr\u00e5gningar, eftersom mycket av denna process kan g\u00f6ras automatiskt. Det \u00e4r ocks\u00e5 enkelt att sp\u00e5ra biljetter i OneDesk. Fr\u00e5n din instrumentpanels arbetsvy kan du med ett \u00f6gonkast se f\u00f6rloppet f\u00f6r en biljett eller vem som har tilldelats att arbeta med den. Du kan ocks\u00e5 filtrera, gruppera, s\u00f6ka och sedan spara dina <a href=\"https:\/\/onedesk.com\/sv\/videos\/skapa-och-hantera-vyer-i-onedesk\/\">anpassade arbetsvyer<\/a> p\u00e5 ett s\u00e4tt som uppfyller dina behov. Filtrera till exempel biljetter till endast de som tilldelats dig och sortera dem sedan efter prioritet f\u00f6r att skapa en att g\u00f6ra-lista. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp\" alt=\"arbetsvy f&#xF6;r delad inkorg\" class=\"wp-image-236812\" width=\"737\" height=\"288\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp 995w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-300x117.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-768x300.webp 768w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Verktyg f\u00f6r dina kunder<\/h3>\n\n<p class=\"wp-block-paragraph\">L\u00e4gg till webbwidgeten p\u00e5 din webbplats f\u00f6r att m\u00f6jligg\u00f6ra fler supportalternativ f\u00f6r dina kunder. <a href=\"https:\/\/onedesk.com\/sv\/videos\/onedesk-getting-started-website-widget\/\">Webbwidgeten<\/a> inneh\u00e5ller en livechattmeddelande, kundportal, webbformul\u00e4r och kunskapsbas. Dessa <a href=\"https:\/\/onedesk.com\/sv\/videos\/onedesk-get-started-customer-apps\/\">kundapplikationer<\/a> kan hj\u00e4lpa till att tillfredsst\u00e4lla dina kunder f\u00f6rutom att spara tid f\u00f6r ditt team. F\u00f6r m\u00e5nga kunder s\u00f6ker de efter den personliga touch som ett litet f\u00f6retag kan erbjuda. Livechatt erbjuder inte bara ytterligare supportalternativ f\u00f6r dina kunder utan ger dem omedelbara svar och en mer personlig k\u00e4nsla \u00e4n e-post. Kundappar erbjuder ocks\u00e5 s\u00e4tt f\u00f6r kunder att s\u00f6ka svar p\u00e5 egen hand. Portalen till\u00e5ter kunder att logga in och se framsteg eller status p\u00e5 biljetter. Medan kunskapsbasen \u00e4r en enda plats f\u00f6r information. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.webp\" alt=\"klient livechatt\" class=\"wp-image-233471\" width=\"400\" height=\"474\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.webp 498w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo-253x300.webp 253w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-advanced-features-of-onedesk-s-help-desk-for-small-business\">Avancerade funktioner i OneDesks helpdesk f\u00f6r sm\u00e5f\u00f6retag<\/h2>\n\n<h3 class=\"wp-block-heading\">Svara p\u00e5 vanliga fr\u00e5gor med sparade svar (standardsvar)<\/h3>\n\n<p class=\"wp-block-paragraph\">Sparade svar, \u00e4ven kallade standardsvar, \u00e4r en metod f\u00f6r att hantera vanliga fr\u00e5gor. Med bara ett klick p\u00e5 en knapp kan ditt team infoga ett f\u00f6rskrivet meddelande i en konversation. Dina agenter kan redigera meddelandet innan det skickas, om det beh\u00f6vs. Sparade svar kan ocks\u00e5 inneh\u00e5lla dynamiska egenskaper, som genereras automatiskt baserat p\u00e5 sammanhang. Till exempel kan en dynamisk egenskap automatiskt fylla i \u00e4rendet ID i meddelandet eller kundens namn. F\u00f6rutom att spara tid kan sparade svar skapa en enhetlig r\u00f6st eller k\u00e4lla till sanning i hela ditt team. <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">Spara tid med automatiseringar<\/h3>\n\n<p class=\"wp-block-paragraph\">Automatiseringar \u00e4r ett kraftfullt verktyg f\u00f6r sm\u00e5f\u00f6retag. Ist\u00e4llet f\u00f6r att l\u00e4gga tid p\u00e5 att delegera, organisera, tagga eller svara p\u00e5 f\u00f6rfr\u00e5gningar, st\u00e4ll in n\u00e5gra automatiseringar! Automatiseringar utl\u00f6ses baserat p\u00e5 de villkor du st\u00e4ller in och sedan utf\u00f6r en \u00e5tg\u00e4rd. Automatiseringar i OneDesk \u00e4r ganska m\u00e5ngsidiga och flexibla. H\u00e4r \u00e4r n\u00e5gra vanliga exempel:<\/p>\n\n<ul class=\"wp-block-list\"><li>N\u00e4r en kund skickar in en biljett, svara automatiskt med ett e-postmeddelande som bekr\u00e4ftar mottagandet.<\/li><li>Om statusen f\u00f6r en biljett \u00e4ndras, meddela agenten.<\/li><li>Dirigera automatiskt en kundbiljett till kundens projekt.<\/li><li>Prioritera automatiskt biljetter fr\u00e5n en viss kund.<\/li><li>Tilldela alla h\u00f6gprioriterade biljetter till en chef.<\/li><li>Och mycket mer!<\/li><\/ul>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations.webp\" alt=\"automatisering av mjukvaruf&#xF6;retag\" class=\"wp-image-237954\" width=\"551\" height=\"333\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations.webp 819w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations-300x181.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations-768x464.webp 768w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/figure>\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">F\u00e5 insikter i din helpdesk f\u00f6r sm\u00e5f\u00f6retag<\/h3>\n\n<p class=\"wp-block-paragraph\">Utvidga ditt lilla f\u00f6retag genom att f\u00e5 insikter i din supporthantering. I OneDesks <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/analytics-applikation\/\">analysapplikation<\/a> hittar du ett stort utbud av diagram och grafer f\u00f6r dina nyckelprestandaindikatorer (KPI:er). Kontrollera till exempel ditt teams arbetsbelastning och svarstider eller se en \u00f6versikt \u00f6ver dina <a href=\"https:\/\/onedesk.com\/sv\/funktioner-index\/kundnojdhetsundersokning\/\">kundn\u00f6jdhetsunders\u00f6kningar<\/a> . F\u00f6rutom KPI-diagram i realtid kan du \u00e4ven exportera dina data f\u00f6r att utf\u00f6ra din egen dataanalys. Rapporter l\u00e5ter dig exportera information om dina biljetter eller arbetsbelastning p\u00e5 schemalagd basis. K\u00f6r till exempel en veckorapport p\u00e5 <a href=\"https:\/\/onedesk.com\/sv\/programvara-for-projektledning\/anstalld-tidrapport-app\/\">tidrapporter<\/a> som skickats in av ditt team. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp\" alt=\"analysdiagram\" class=\"wp-image-231937\" width=\"596\" height=\"463\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-300x233.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-768x597.webp 768w\" sizes=\"(max-width: 596px) 100vw, 596px\" \/><\/figure>\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">Sp\u00e5ra tid och budgetar<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00d6vervaka ditt teams framsteg och prestanda med timers och tidrapporter. F\u00f6rutom att kunna \u00f6vervaka hur l\u00e5ng tid dina supportagenter tar p\u00e5 sig biljetter, kan tidrapporter ocks\u00e5 vara fakturerbara. Fakturerbara tidrapporter kan associeras med en kostnad baserad p\u00e5 de priser du anger i din OneDesk <a href=\"https:\/\/onedesk.com\/sv\/videos\/komma-igang-ekonomi\/\">ekonomiapplikation<\/a> . Fakturerbara tidrapporter genererar automatiskt den faktiska kostnaden och fakturerbara belopp f\u00f6r biljetter. Den h\u00e4r funktionen l\u00e5ter dig enkelt <a href=\"https:\/\/onedesk.com\/sv\/hantera-kostnader-och-fakturering-med-onedesk\/\">sp\u00e5ra dina budgetar<\/a> och best\u00e4mma hur mycket du ska fakturera dina kunder. <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">Integrationer<\/h3>\n\n<p class=\"wp-block-paragraph\">Effektivisera ditt arbete \u00e4nnu mer med integrationsm\u00f6jligheter. Integrationer l\u00e5ter dig koppla ditt OneDesk-konto till andra verktyg eller applikationer. OneDesk erbjuder f\u00e4rdiga integrationer, Zapier-st\u00f6d och f\u00f6r utvecklare ett offentligt API. Det finns m\u00e5nga alternativ tillg\u00e4ngliga med dessa integrationer. Till exempel, med v\u00e5r <a href=\"https:\/\/onedesk.com\/sv\/videos\/onedesk-integrera-med-freshbooks\/\">FreshBooks<\/a> eller QuickBooks integration kan du fakturera dina kunder fr\u00e5n fakturerbara OneDesk tidrapporter. Eller prova Slack-integrationen, som l\u00e5ter ditt team skicka in biljetter fr\u00e5n sin Slack-kanal. <\/p>\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-do-even-more-from-one-application\">G\u00f6r \u00e4nnu mer fr\u00e5n en applikation<\/h3>\n\n<p class=\"wp-block-paragraph\">F\u00f6rutom en robust helpdesk-l\u00f6sning inkluderar OneDesk integrerad projektledning. Projektledningsfunktionerna i OneDesk kan anv\u00e4ndas separat som en intern planeringsl\u00f6sning. Alternativt kan projektledningsfunktionerna anv\u00e4ndas tillsammans med helpdesk s\u00f6ml\u00f6st. Kolla in de relaterade inl\u00e4ggen nedan f\u00f6r mer information om hur detta ser ut. <\/p>\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><em>Prova OneDesk riskfritt med en <a href=\"https:\/\/onedesk.com\/sv\/registrera-dig-gratis\/\">14 dagars provperiod.<\/a> Inget kreditkort kr\u00e4vs. Se sj\u00e4lv hur OneDesk kan effektivisera kundsupport och underl\u00e4tta teamsamarbete. <\/em><\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">relaterade artiklar<\/h2>\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/onedesk.com\/sv\/hantera-arbete-och-kundsupport-med-fjarrarbete-mjukvara\/\">Hantera arbete och kundsupport med programvara f\u00f6r fj\u00e4rrarbete <\/a><\/li><li><a href=\"https:\/\/onedesk.com\/how-a-one-man-information-technology-firm-uses-onedesk-to-manage-his-client-projects-and-requests\/\">Hur ett One Man IT-f\u00f6retag anv\u00e4nder OneDesk f\u00f6r att hantera projekt och f\u00f6rfr\u00e5gningar<\/a><\/li><li><a href=\"https:\/\/onedesk.com\/sv\/?p=233478\">L\u00e4gga till Help Desk i ditt arbetsfl\u00f6de f\u00f6r projektledning<\/a><\/li><li><a href=\"Webinar:%20Getting%20Started%20with%20OneDesk\">Webbseminarium: Komma ig\u00e5ng med OneDesk<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Letar du efter r\u00e4tt helpdesk-programvara f\u00f6r ditt lilla f\u00f6retag? Hj\u00e4lpdeskprogramvara f\u00f6r sm\u00e5f\u00f6retag \u00e4r utformad f\u00f6r att m\u00f6ta servicebehoven hos sm\u00e5 team. R\u00e4tt l\u00f6sning g\u00f6r att ditt team kan centralisera dina supportkanaler, organisera biljetter, prioritera fr\u00e5gor och \u00f6verlag gl\u00e4dja dina kunder. Den h\u00e4r artikeln tar upp n\u00e5gra \u00f6verv\u00e4ganden att g\u00f6ra n\u00e4r du v\u00e4ljer en helpdesk-l\u00f6sning och [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[10117],"tags":[],"class_list":["post-238636","post","type-post","status-publish","format-standard","hentry","category-4-industriapplikationer-sv"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>R\u00e4tt helpdesk f\u00f6r sm\u00e5f\u00f6retag | Prova OneDesk Free<\/title>\n<meta name=\"description\" content=\"F\u00e5 funktioner p\u00e5 f\u00f6retagsniv\u00e5 till ett \u00f6verkomligt pris. 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