- \n
- E-postfl\u00f6det: \u00f6versikt<\/a><\/strong><\/li>\n\n\n\n
- Skapa biljetter fr\u00e5n e-post:<\/a><\/strong>\n
- \n
- Anv\u00e4nder Office 365 OAuth Connect<\/a><\/li>\n\n\n\n
- Anv\u00e4nder automatisk vidarebefordran fr\u00e5n Office365\/Outlook <\/a><\/li>\n\n\n\n
- Anv\u00e4nder Gmail\/Workspace App-l\u00f6senord<\/a><\/li>\n\n\n\n
- Anv\u00e4nder automatisk vidarebefordran fr\u00e5n Gmail\/Workspace<\/a><\/li>\n\n\n\n
- Anv\u00e4nder automatisk vidarebefordran fr\u00e5n en annan e-postleverant\u00f6r<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Utg\u00e5ende e-postkanaler<\/a><\/strong>\n
- \n
- Vad ser kunderna i sin inkorg?<\/a><\/li>\n\n\n\n
- Ansluta utg\u00e5ende kanaler<\/a><\/li>\n\n\n\n
- V\u00e4lj vilken utg\u00e5ende kanal som skickar e-post<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Anv\u00e4nda inkommande kanaler\/k\u00f6er f\u00f6r routing och organisation<\/a><\/strong><\/li>\n\n\n\n
- F\u00f6rhindrar e-postslingor<\/a><\/strong><\/li>\n<\/ul>\n\n
<\/div>\n\nHur e-postfl\u00f6det fungerar<\/h2>\n\n
Kort sagt fungerar e-postfl\u00f6det enligt f\u00f6ljande:<\/p>\n\n
Anslut eller vidarebefordra din supportinkorg automatiskt till OneDesk. Dina kunder kan skicka ett e-postmeddelande till din supportadress. N\u00e4r det h\u00e4nder skapas en biljett i OneDesk automatiskt med all information f\u00e5ngad. E-postmeddelandets \u00e4mnesrad \u00e4r titeln p\u00e5 biljetten. Br\u00f6dtexten i e-postmeddelandet \u00e4r biljettbeskrivningen. Bilagor ing\u00e5r. Och kundens namn och e-post sparas och l\u00e4nkas till biljetten. Du kan svara kunden direkt i OneDesk och de svaren skickas till din kunds inkorg. P\u00e5 samma s\u00e4tt kan din kund skicka svar fr\u00e5n sin egen inkorg och dessa svar kommer in p\u00e5 ditt OneDesk-konto. <\/p>\n\n
Det finns tv\u00e5 metoder du kan anv\u00e4nda f\u00f6r att b\u00f6rja ta emot e-postmeddelanden till OneDesk fr\u00e5n din inkorg:<\/p>\n\n
- \n
- Med direktanslutning fr\u00e5n ett Office 365- eller Google-konto<\/li>\n\n\n\n
- Med automatisk vidarebefordran av e-post till OneDesk fr\u00e5n vilken e-postleverant\u00f6r som helst.<\/li>\n<\/ul>\n\n<\/div>\n\n
Hur man skapar biljetter fr\u00e5n e-post<\/h2>\n\n
<\/div>\n\nOm du anv\u00e4nder Office 365:<\/strong><\/h3>\n\n
Alternativ 1: Anslut din O365-supporte-post direkt via OAuth (rekommenderas) <\/h4>\n\n
Om e-postleverant\u00f6ren f\u00f6r din supportinkorg \u00e4r O365 kan du v\u00e4lja att ansluta direkt till OneDesk via OAuth. Att ansluta med den h\u00e4r metoden kommer att st\u00e4lla in b\u00e5de inkommande och utg\u00e5ende kanaler, g\u00f6r att du snabbt kan ta emot e-postmeddelanden som biljetter i OneDesk och svara fr\u00e5n OneDesk med samma e-postkonto. <\/p>\n\n
F\u00f6r O365 \u00e4r OAuth den rekommenderade metoden eftersom den \u00e4r den enklaste att konfigurera. <\/p>\n\n
Obs:<\/strong> OAuth-anslutning fungerar bara med Office 365-konton. Se nedan f\u00f6r att anv\u00e4nda Outlook eller annan leverant\u00f6r.<\/p>\n\n
![\"\"](\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Connect-Gmail-O365.png\")
<\/figure>\n\nS\u00e5 h\u00e4r ansluter du ett O365-konto via OAuth:<\/strong><\/p>\n\n
- \n
- G\u00e5 till Admin –<\/strong>> e-postmeddelanden –<\/strong>> inst\u00e4llningar<\/strong><\/li>\n\n\n\n
- Klicka p\u00e5 Logga in med Office 365<\/li>\n\n\n\n
- Se till att SMTP AUTH \u00e4r aktiverat i din inkorg. Se instruktioner.<\/li>\n\n\n\n
- Logga in p\u00e5 ditt O365-supporte-postkonto. Obs:<\/strong> Anv\u00e4nd inte din anv\u00e4ndar\/personliga e-post h\u00e4r. Du b\u00f6r ansluta en support-\/f\u00f6retagsadress, t.ex. support@mittf\u00f6retag. <\/li>\n<\/ol>\n\n
Dina inkommande och utg\u00e5ende kanaler kommer nu att konfigureras och du kan b\u00f6rja hantera ditt biljettfl\u00f6de. <\/p>\n\n
<\/div>\n\nAlternativ 2: St\u00e4ll in en regel f\u00f6r automatisk vidarebefordran fr\u00e5n O365\/Outlook till OneDesk<\/h4>\n\n
Du kan st\u00e4lla in automatisk vidarebefordran fr\u00e5n ditt Outlook- eller O365-konto till ett OneDesk-skapande e-postmeddelande. Du st\u00e4ller in regeln f\u00f6r automatisk vidarebefordran i ditt O365\/Outlook-konto, och n\u00e4r det \u00e4r klart tas e-postmeddelanden automatiskt emot som biljetter i OneDesk. <\/p>\n\n
Anv\u00e4nd automatisk vidarebefordran om du inte kan eller vill ansluta via OAuth.<\/p>\n\n
Se: Automatisk vidarebefordran med Outlook\/O365<\/a> f\u00f6r fullst\u00e4ndig genomg\u00e5ng. <\/p>\n\n
(Utg\u00e5ende e-postmeddelanden kommer som standard att skickas via OneDesks servrar, men du kan st\u00e4lla in ett anpassat SMTP eller annat utg\u00e5ende konto i dina inst\u00e4llningar f\u00f6r utg\u00e5ende e-post<\/a> . Se till att \u00e4ven l\u00e4gga till din supportinkorg i listan “Filtera utg\u00e5ende e-post” som finns i dina e-postinst\u00e4llningar, annars uppst\u00e5r en e-postslinga. Se detaljer nedan<\/a> ).<\/p>\n\n
<\/div>\n\nOm du anv\u00e4nder Gmail\/Google Workspace: <\/h3>\n\n
Alternativ 1: Anslut direkt fr\u00e5n Gmail med ett appl\u00f6senord (rekommenderas)<\/h4>\n\n
Om e-postleverant\u00f6ren f\u00f6r din supportinkorg \u00e4r Gmail\/Workspace-konto kan du v\u00e4lja att ansluta direkt till OneDesk via ett Google App-l\u00f6senord. Att ansluta med den h\u00e4r metoden kommer att st\u00e4lla in b\u00e5de inkommande och utg\u00e5ende kanaler, vilket g\u00f6r att du snabbt kan ta emot e-postmeddelanden som biljetter i OneDesk och svara i OneDesk via samma konto. <\/p>\n\n
F\u00f6r Gmail-anv\u00e4ndare \u00e4r detta den rekommenderade metoden eftersom den \u00e4r enklast att st\u00e4lla in.<\/p>\n\n
<\/figure>\n\nS\u00e5 h\u00e4r ansluter du ett Gmail-\/Workspace-konto via appl\u00f6senord:<\/strong><\/p>\n\n
- \n
- G\u00e5 till Admin –<\/strong>> e-postmeddelanden –<\/strong>> inst\u00e4llningar<\/strong><\/li>\n\n\n\n
- Klicka p\u00e5 Logga in med Gmail<\/li>\n\n\n\n
- Skapa ett Gmail-appl\u00f6senord i ditt supportkonto. Obs: Du m\u00e5ste ha 2FA aktiverat p\u00e5 ditt supportkonto f\u00f6r att anv\u00e4nda ett appl\u00f6senord. Se Skapa Gmail-appl\u00f6senord<\/a> f\u00f6r detaljerade instruktioner\/information om hur du skapar ett appl\u00f6senord.<\/li>\n\n\n\n
- Ange din supportadress och appl\u00f6senordet i f\u00f6nstret. Obs:<\/strong> Anv\u00e4nd inte din anv\u00e4ndar\/personliga e-post h\u00e4r. Du b\u00f6r ansluta en support-\/f\u00f6retagsadress, t.ex. support@mittf\u00f6retag. <\/li>\n<\/ol>\n\n
Dina inkommande och utg\u00e5ende kanaler b\u00f6r nu vara konfigurerade och du kan b\u00f6rja hantera ditt biljettfl\u00f6de. <\/p>\n\n
<\/div>\n\nAlternativ 2: St\u00e4ll in en regel f\u00f6r automatisk vidarebefordran fr\u00e5n Gmail till OneDesk<\/h4>\n\n
Du kan st\u00e4lla in automatisk vidarebefordran fr\u00e5n din supports Gmail\/Workspace-konto till ett OneDesk-skapande e-postmeddelande. Du st\u00e4ller in regeln f\u00f6r automatisk vidarebefordran i ditt Google-supportkonto, och n\u00e4r det \u00e4r klart tas e-postmeddelanden automatiskt emot som biljetter i OneDesk. <\/p>\n\n
Anv\u00e4nd den h\u00e4r metoden om du inte vill eller inte kan ansluta din supportinkorg via metoden App Password.<\/p>\n\n
Se: Automatisk vidarebefordran med Gmail<\/a> f\u00f6r fullst\u00e4ndig genomg\u00e5ng. <\/p>\n\n
(Utg\u00e5ende e-postmeddelanden kommer som standard att skickas via OneDesks servrar, men du kan st\u00e4lla in ett anpassat SMTP eller annat utg\u00e5ende konto i dina inst\u00e4llningar f\u00f6r utg\u00e5ende e-post. Se till att \u00e4ven l\u00e4gga till din supportinkorg i listan “Filtera utg\u00e5ende e-post” som finns i dina e-postinst\u00e4llningar, annars uppst\u00e5r en e-postslinga. Se detaljer nedan<\/a> ).<\/p>\n\n
<\/div>\n\nOm du anv\u00e4nder en annan e-postleverant\u00f6r:<\/h3>\n\n
Automatisk vidarebefordran fr\u00e5n din supporte-postleverant\u00f6r<\/h4>\n\n
Om du inte anv\u00e4nder Google eller O365 kan du skapa biljetter i ditt OneDesk-konto fr\u00e5n din supportinkorg med metoden f\u00f6r automatisk vidarebefordran. Skapa helt enkelt en regel f\u00f6r automatisk vidarebefordran i ditt e-postkonto f\u00f6r support till ett e-postmeddelande f\u00f6r att skapa OneDesk. Din skapande e-post finns i Administration –<\/strong>> Biljetter –<\/strong>> under kolumnen Skapa e-post<\/strong> . N\u00e4r regeln har st\u00e4llts in fr\u00e5n ditt supportkonto tas e-postmeddelanden automatiskt emot som biljetter i OneDesk. <\/p>\n\n
Kontakta din e-postleverant\u00f6r om du beh\u00f6ver instruktioner om hur du vidarebefordrar automatiskt. H\u00e4r \u00e4r n\u00e5gra instruktioner fr\u00e5n vanliga leverant\u00f6rer.<\/p>\n\n
- \n
- Apple Mail \/ iCloud<\/a><\/li>\n\n\n\n
- Yahoo Mail<\/a><\/li>\n<\/ul>\n\n
![\"\"](\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/Creation-Email.png\")
Vidarebefordra din supportinkorg automatiskt till din skapande e-post f\u00f6r att b\u00f6rja ta emot e-postmeddelanden som biljetter.<\/em><\/figcaption><\/figure>\n\n (Utg\u00e5ende e-postmeddelanden kommer som standard att skickas via OneDesks servrar, men du kan konfigurera ett anpassat SMTP eller annat utg\u00e5ende konto i dina inst\u00e4llningar f\u00f6r utg\u00e5ende e-post. Se till att du ocks\u00e5 l\u00e4gger till din supportinkorg i listan Filtrera utg\u00e5ende e-post som finns i dina e-postinst\u00e4llningar, eller s\u00e5 kommer en e-postslinga att intr\u00e4ffa. Se detaljer nedan).<\/p>\n\n
<\/div>\n\nUtg\u00e5ende e-postmeddelanden<\/h2>\n\n
Vilken e-post ser kunderna i sin inkorg?<\/h3>\n\n
Om du \u00e4r ansluten direkt via Google eller O365 kopplas din utg\u00e5ende e-post upp samtidigt. D\u00e4rf\u00f6r kommer utg\u00e5ende e-postmeddelanden att skickas fr\u00e5n samma kanal. Kunder kommer att se din egen O365\/Google-adress. <\/p>\n\n
Om din inkommande kanal \u00e4r via automatisk vidarebefordran, kommer standardservern f\u00f6r utg\u00e5ende att vara OneDesks e-postservrar. Kunder kommer att se “Fr\u00e5n”-adressen som konfigurerats i Admin –<\/strong>> e-postmeddelanden –<\/strong>> Inst\u00e4llningar –<\/strong>> Utg\u00e5ende e-postservrar<\/strong> . (Vi rekommenderar att du anger din supportinkorgsadress h\u00e4r. Den kan ha lagts till redan om du konfigurerade via “Kom ig\u00e5ng-guiden”). <\/p>\n\n
Oavsett om du anv\u00e4nder direktanslutning eller automatisk vidarebefordran kan du l\u00e4gga till ytterligare utg\u00e5ende kanaler och konfigurera fr\u00e5n vilken utg\u00e5ende kanal dina e-postmeddelanden skickas. <\/p>\n\n
(F\u00f6r att konfigurera bakgrundsf\u00e4rger, signatur etc., se: E-postutseende )<\/a> .<\/p>\n\n
Ansluta ytterligare utg\u00e5ende kanaler<\/h3>\n\n
Du kan l\u00e4nka flera utg\u00e5ende kanaler. Du kan anv\u00e4nda:<\/p>\n\n
- \n
- OneDesks e-postservrar<\/li>\n\n\n\n
- Ett Office 365-konto via OAuth<\/li>\n\n\n\n
- Ett Gmail\/Workspace-konto via appl\u00f6senord<\/li>\n\n\n\n
- En anpassad SMTP-server<\/li>\n<\/ul>\n\n
![\"\"](\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/11\/OutgoingAdd-1024x387.png\")
<\/figure>\n\nL\u00e4gg till ytterligare en utg\u00e5ende kanal genom att g\u00e5 till: Administration –<\/strong>> e-postmeddelanden –<\/strong>> Inst\u00e4llningar –<\/strong>> L\u00e4gg till utg\u00e5ende e-post<\/strong><\/p>\n\n
Att ansluta ett O365- eller Google-konto fungerar p\u00e5 samma s\u00e4tt som att l\u00e4gga till en inkommande kanal. Anslut via OAuth (O365) eller med ett appl\u00f6senord (Google), se ovanst\u00e5ende guide under l\u00e4gga till inkommande kanaler f\u00f6r tips. <\/p>\n\n
F\u00f6r att ansluta en anpassad SMTP se guiden: L\u00e4gg till anpassad utg\u00e5ende SMTP<\/a><\/p>\n\n
<\/div>\n\nAtt v\u00e4lja vilken utg\u00e5ende e-postkanal som skickar e-postmeddelanden<\/h3>\n\n
N\u00e4r du har mer \u00e4n en utg\u00e5ende kanal ansluten kan du v\u00e4lja vilken du vill anv\u00e4nda. Varje inkommande kanal kan mappas till en ansluten utg\u00e5ende kanal.<\/p>\n\n
G\u00e5 till administration –<\/strong>> e-postmeddelanden –<\/strong>> Inst\u00e4llningar –<\/strong>> Inkommande e-post\/k\u00f6er<\/strong><\/p>\n\n
Under kolumnen ‘Svara via’ kan du mappa en inkommande kanalkanal till en utg\u00e5ende kanal med hj\u00e4lp av rullgardinsmenyn. N\u00e4r en agent skickar ett svar fr\u00e5n en biljett skapad fr\u00e5n den inkommande kanalen, kommer den att anv\u00e4nda den valda utg\u00e5ende kanalen f\u00f6r att svara. <\/p>\n\n
Till exempel skickar en kund e-post till support@xyz.com. Detta skapar en biljett med hj\u00e4lp av support@xyz.com-kanalen. Om den utg\u00e5ende mappningen \u00e4r konfigurerad att vara en annan adress, till exempel IT@abc.com, kommer kunden att f\u00e5 svar p\u00e5 sin biljett fr\u00e5n IT@abc.com, trots att han har mailat support@xyz.com. Detta \u00e4r en ovanlig konfiguration och de flesta f\u00f6retag kommer f\u00f6rmodligen att f\u00f6redra att anv\u00e4nda samma utg\u00e5ende kanal som sin inkommande kanal. <\/p>\n\n
<\/div>\n\nAnv\u00e4nder e-postk\u00f6er<\/h2>\n\n
Du kanske har m\u00e4rkt i dina inkommande kanaler\/k\u00f6er m\u00f6jligheten att ge dem ett namn och en f\u00e4rg. Den h\u00e4r funktionen beror p\u00e5 att du kan anv\u00e4nda e-postk\u00f6er f\u00f6r att sp\u00e5ra, \u00f6vervaka och automatiskt dirigera dina biljetter. <\/p>\n\n
Se: E-postk\u00f6er<\/a> f\u00f6r fullst\u00e4ndig information<\/p>\n\n
<\/div>\n\nF\u00f6rhindra e-postslingor<\/h2>\n\n
En e-postslinga \u00e4r ett problem som kan uppst\u00e5 n\u00e4r ett meddelande skickas till din supporte-post, vilket resulterar i att biljett skapas. Den biljetten skapar sedan ett nytt meddelande, och denna loop forts\u00e4tter. F\u00f6r att undvika det h\u00e4r problemet, se till att l\u00e4gga till din supportinkorg i blocklistan “Filtrera utg\u00e5ende e-post”, som finns i Administration –<\/strong>> e-postmeddelanden –<\/strong>> Inst\u00e4llningar<\/strong> . (Om du gick igenom “Kom ig\u00e5ng-guiden” eller om du ansluter med Gmail\/O365 direktanslutningen, b\u00f6r din support-e-postadress l\u00e4ggas till i den h\u00e4r listan automatiskt).<\/p>\n\n
F\u00f6r mer information om e-postslingor, eller om en e-postslinga f\u00f6rekommer i ditt konto, se artikeln: F\u00f6rhindra e-postslingor.<\/a> <\/p>\n\n
<\/div>\n\nrelaterade artiklar<\/h3>\n\n
- \n
- F\u00f6rhindra e-postslingor<\/a><\/li>\n\n\n\n
- E-postinst\u00e4llningar<\/a><\/li>\n\n\n\n
- E-post utseende<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
Ta emot e-postmeddelanden som biljetter fr\u00e5n en eller flera inkorgar, s\u00e5 att flera agenter kan svara kunder fr\u00e5n en central applikation tillsammans. Inneh\u00e5llsf\u00f6rteckning Hur e-postfl\u00f6det fungerar Kort sagt fungerar e-postfl\u00f6det enligt f\u00f6ljande: Anslut eller vidarebefordra din supportinkorg automatiskt till OneDesk. Dina kunder kan skicka ett e-postmeddelande till din supportadress. N\u00e4r det h\u00e4nder skapas en biljett […]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[10044,10121],"tags":[],"class_list":["post-265435","post","type-post","status-publish","format-standard","hentry","category-1-hur-man-anvander-onedesk","category-2-basta-praxis"],"yoast_head":"\n
E-post till biljettfl\u00f6de - Inkommande\/utg\u00e5ende inst\u00e4llningar | OneDesk<\/title>\n<meta name=\"description\" content=\"Skapa biljetter fr\u00e5n e-postmeddelanden och b\u00f6rja st\u00f6tta dina kunder i OneDesk. F\u00f6lj den h\u00e4r kompletta guiden p\u00e5 e-postmeddelandet f\u00f6r biljettfl\u00f6de och installation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/sv\/e-flodesguide\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-post till biljettfl\u00f6de - Inkommande\/utg\u00e5ende inst\u00e4llningar | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Skapa biljetter fr\u00e5n e-postmeddelanden och b\u00f6rja st\u00f6tta dina kunder i OneDesk. 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- F\u00f6rhindra e-postslingor<\/a><\/li>\n\n\n\n
- Yahoo Mail<\/a><\/li>\n<\/ul>\n\n
- G\u00e5 till Admin –<\/strong>> e-postmeddelanden –<\/strong>> inst\u00e4llningar<\/strong><\/li>\n\n\n\n
- Ansluta utg\u00e5ende kanaler<\/a><\/li>\n\n\n\n
- Anv\u00e4nder automatisk vidarebefordran fr\u00e5n Office365\/Outlook <\/a><\/li>\n\n\n\n
- Skapa biljetter fr\u00e5n e-post:<\/a><\/strong>\n