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A collection of videos covering more advanced features of OneDesk

14. Agile Project Management with OneDesk

14. Agile Project Management with OneDesk

Agile Project Management Features in OneDesk

Agile Project Management Features in OneDesk

Creating and Managing Teams of Users

Creating and Managing Teams of Users

Creating New Card Boards & Card Lists

Creating New Card Boards & Card Lists

Custom Reporting

Custom Reporting

OneDesk Summary Cards

Customer and User Summary Cards

Customizing Applications

Customizing Applications

History and Activity Tracking

History and Activity Tracking

How to Create Multiple Portals/Knowledgebases

How to Create Multiple Portals/Knowledgebases

How to See Tickets and Tasks in One View

How to See Tickets and Tasks in One View

Making Bulk Changes to Items

Making Bulk Changes to Items

Merging Tickets

Merging Tickets

Modify the Default Settings

Modify the Default Settings

OneDesk - Saved Replies & Automating Replies

OneDesk – Saved Replies & Automating Replies

OneDesk Users and Teams

Sharings Project with Users and Teams in OneDesk

What are Agile Points and How to Use Them

What are Agile Points and How to Use Them

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