Video Description
Transcript: If your company offers consulting for legal, HR, accounting, or other professional services, OneDesk software helps you with service management, client communications and time tracking. When it comes to managing professional services for clients. OneDesk has you covered. Full featured project planning and tracking tools include task lists, calendars and dashboards. To offer repeat […]
Transcript: For value added resellers and systems integrators, project management and customer support are keys to success. OneDesk provides ticketing and project management in one app, allowing you to support your customers and work on projects in one place. When It comes to managing product development and integration projects, OneDesk has you covered. Full featured
Transcript: Nonprofits often have the same business needs as any other company but must make do with limited resources. OneDesk helps nonprofits handle their tickets and projects with one app. They also get a discount on all our plans. OneDesk captures stakeholder inquiries and requests from many channels, including email, web portal and customizable forms.
Transcript: OneDesk software helps company IT departments or IT service providers with their ticketing and project management. OneDesk can capture tickets from a variety of channels, including from email, ticket portals, customer web forms, or live chat. You can connect OneDesk with your email in minutes. OneDesk saves you time by automating your daily workflow.
Transcript: OneDesk helps software companies manage development projects, respond to customer tickets and track bugs or feature requests all in one place. OneDesk can capture tickets, tasks and feature requests from a variety of channels, including from email, ticket portals, custom web forms or live chat. You can connect OneDesk with your email in minutes.
Transcript: Managed service providers or MSPs remotely manages IT and systems of their customers and end users and bill them under a subscription model. These services are provided under a service level agreement to provide the best service to their customers. These companies also need self service applications, such as a knowledge base to answer
Transcript: Consulting and Professional Services companies manage multiple clients and work on several projects simultaneously. These projects may be challenging due to the changing budgets, launch dates, lead time and client approval. At the same time, there is a need for a contact management system to keep track of client inquiries. Therefore, it is imperative
Transcript: Project management for creative design relies on communication to transform visual ideas into concrete plans. The progress of these plans depend on team collaborations and constant feedback from clients from start to finish. As a result, creative projects have a longer timeline, frequent revisions and constant restructuring of task priority. Yet like any other
Transcript: Engineering encompasses a wide range of fields such as Civil, Mechanical, Electrical, Chemical, Software, Aerospace and more. Though each discipline has its own set of responsibilities, planning projects is a standard process in all engineering sectors. These projects are often complex and require precise planning to complete within time and budget. Apart from that,
Transcript: OneDesk is an application that combines project management and help desk. With OneDesk, you can resolve customer issues, track bugs, and work on development projects, all within one application. By combining the help desk and project management applications, you can centralize all your development, support and testing work in one place. You no longer