Why OneDesk?

Helpdesk & Project Management: One Solution, One Platform

Used & Trusted by Industry Leaders Around the World

What Makes OneDesk Different

OneDesk combines Help Desk and Project Management into one efficient and highly-customizable application. No more buying, learning, integrating, and switching between applications. Unlike other helpdesk and project management software, ours helps your team to do everything from one interconnected platform.

Enterprise Software Without the Enterprise Costs

With OneDesk, you get the power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.

Customizable to Your Needs

OneDesk works the way you want it to. The customizability of our application ensures that your OneDesk can serve your needs. You can customize your applications, your forms, your emails, your SLAs, and more! The more you customize, the more it becomes your own.

Integrations with Web Apps

OneDesk integrates with the web applications you need most to optimize your workflow! Get integrated with popular apps like WordPress, MailChimp, DropBox, etc. Getting connected is easy and we’ll help guide you to make the most of the OneApp integration capability.

Automation Capabilities

OneDesk has a powerful workflow automation engine that allows you to automate actions on tickets and tasks. Create auto-responses, automatic grooming, routing, assignment, property updates, and more. Automate your workflow to allow for greater productivity and efficiency.

Always Improving & Updating

We know your needs are ever-changing, that’s why OneDesk never stops growing. We are constantly updating and developing our software to make sure your needs are met. We release new features regularly and, no matter the plan you’re on, you’ll get access to them all. We continuously work to make sure you have all the tools you need and more.

Customer Testimonials

“OneDesk is truly one desk. No other product provides a system where you tie each department together and you’re done.”

>Rocket Industrial

“OneDesk has definitely improved our productivity. The amount of cases we’re able to handle and manage well has been very apparent. It’s definitely helped us to organize, maintain, and reach deadlines.”

>Major Research Hospital

“The ability to integrate it so seamlessly and also the ability to customize it was one of the early driving factors in making the decision to go with OneDesk.”

>The Freelance Firm