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Notice: Function amp_is_available was called incorrectly. `amp_is_available()` (or `amp_is_request()`, formerly `is_amp_endpoint()`) was called too early and so it will not work properly. WordPress is currently doing the `amp_init` hook. Calling this function before the `wp` action means it will not have access to `WP_Query` and the queried object to determine if it is an AMP response, thus neither the `amp_skip_post()` filter nor the AMP enabled toggle will be considered. It appears the plugin with slug `schema-and-structured-data-for-wp` is responsible; please contact the author. Please see Debugging in WordPress for more information. (This message was added in version 2.0.0.) in /var/www/html/wordpress/wp-includes/functions.php on line 6114

Notice: Function amp_is_available was called incorrectly. `amp_is_available()` (or `amp_is_request()`, formerly `is_amp_endpoint()`) was called too early and so it will not work properly. WordPress is currently doing the `init` hook. Calling this function before the `wp` action means it will not have access to `WP_Query` and the queried object to determine if it is an AMP response, thus neither the `amp_skip_post()` filter nor the AMP enabled toggle will be considered. It appears the plugin with slug `schema-and-structured-data-for-wp` is responsible; please contact the author. Please see Debugging in WordPress for more information. (This message was added in version 2.0.0.) in /var/www/html/wordpress/wp-includes/functions.php on line 6114

Notice: Function amp_is_available was called incorrectly. `amp_is_available()` (or `amp_is_request()`, formerly `is_amp_endpoint()`) was called too early and so it will not work properly. WordPress is currently doing the `init` hook. Calling this function before the `wp` action means it will not have access to `WP_Query` and the queried object to determine if it is an AMP response, thus neither the `amp_skip_post()` filter nor the AMP enabled toggle will be considered. It appears the plugin with slug `schema-and-structured-data-for-wp` is responsible; please contact the author. Please see Debugging in WordPress for more information. (This message was added in version 2.0.0.) in /var/www/html/wordpress/wp-includes/functions.php on line 6114
客户门户 | OneDesk 帮助台和项目管理应用程序

客户门户

通过授予客户访问客户门户的权限来增强客户的能力。客户可以查看工单或项目任务的状态、创建新工单并与您的团队沟通。

鼓励客户在门票上进行合作

邀请您的客户登录客户门户，在那里他们可以找到有关其票证状态的更新。他们可以与您进一步讨论，或添加其他信息，包括附件。

Help desk ticket portal

自助服务客户工单门户

使用工单门户启用自助服务。客户可以登录查看或将信息添加到他们的门票中。

协作处理任务

使用工单门户、任务门户或两者兼而有之！与客户共享项目，使他们能够访问项目的所有任务。在任务门户中，客户可以共享文件或想法，并随时了解进度。

Ticket request form

允许客户提交新工单

客户可以通过集成表格轻松提交新票证。您的表单可以使用自定义字段和必需属性从客户那里收集您需要的所有信息。

可配置的客户门户

您可以配置客户门户的许多方面，以适应您的品牌和偏好。添加您自己的颜色、徽标和门户名称。定义客户可以查看的工单或任务，以及客户可以查看和编辑的属性。

部署网站小部件

您的客户如何访问门户取决于您！将 Web 微件嵌入到您的网站上，以便客户访问门户和其他客户应用程序。如果您愿意，可以为客户提供指向门户的链接或将其嵌入到页面中。

customer portal configuration

品牌 & 配置

客户门户可根据组织的需求进行配置。设置客户可以访问哪些工单或任务以及他们可以看到哪些属性。添加您自己的徽标、门户名称和公司颜色。

移动无障碍门户

客户可以从手机的浏览器访问该门户，让他们即使在旅途中也能保持更新。

更多来自 OneDesk 博客的内容

客户的工单和任务门户

什么是工单和任务门户？与知识库和 Messenger 一起，工单和任务门户可作为新的适合移动设备的 Web 应用程序使用。标准客户门户网站也仍然可用。这些新的工单和任务门户允许客户查看、更新、讨论和记录提交工单/任务的时间表。在台式机/笔记本电脑上，Tickets/Tasks Portal 也可以在小部件上使用，或者可以像其他客户应用程序一样通过链接访问。创建新的工单/任务门户第 1 步：创建一个新的客户应用程序。前往：管理->客户应用程序 –>创建客户应用程序。（在您的主要网络应用程序中）第 2 步：从下拉菜单中，选择创建工单或任务门户。为您的新应用程序命名，然后单击“创建”。配置客户可以看到的项目转到管理 → ...

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