{"id":294330,"date":"2025-05-20T20:03:21","date_gmt":"2025-05-20T20:03:21","guid":{"rendered":"https:\/\/onedesk.com\/%e5%bc%80%e5%a7%8b%e4%bd%bf%e7%94%a8\/helpdesk-3\/"},"modified":"2025-05-20T20:03:36","modified_gmt":"2025-05-20T20:03:36","slug":"helpdesk-3","status":"publish","type":"page","link":"https:\/\/onedesk.com\/zh-hans\/%e5%bc%80%e5%a7%8b%e4%bd%bf%e7%94%a8\/helpdesk-3\/","title":{"rendered":"\u5165\u95e8\u6307\u5357\uff1a\u5e2e\u52a9\u53f0\u7b2c 3 \u90e8\u5206"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"294330\" class=\"elementor elementor-294330 elementor-292913\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c59cdd2 e-flex e-con-boxed e-con e-parent\" data-id=\"c59cdd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d885622 elementor-widget elementor-widget-heading\" data-id=\"d885622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u6dfb\u52a0\u652f\u6301\u6e20\u9053<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf5953b e-flex e-con-boxed e-con e-parent\" data-id=\"bf5953b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-893d611 e-con-full e-flex e-con e-child\" data-id=\"893d611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f17cd98 elementor-widget elementor-widget-heading\" data-id=\"f17cd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div 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tabindex=\"-1\">\u5165\u95e8\u6307\u5357\uff1a\u5e2e\u52a9\u53f0\u7b2c 3 \u90e8\u5206<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293221\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-4\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">\u5165\u95e8\u6307\u5357\uff1a\u5e2e\u52a9\u53f0\u7b2c 4 \u90e8\u5206<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-409d187 e-con-full e-flex e-con e-child\" data-id=\"409d187\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34d5110 elementor-widget elementor-widget-text-editor\" data-id=\"34d5110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u73b0\u5728\u60a8\u5df2\u7ecf\u51c6\u5907\u597d\u4e86\u5de5\u4f5c\u533a\uff0c\u662f\u65f6\u5019\u5f00\u59cb\u5c06 OneDesk \u8fde\u63a5\u5230\u60a8\u7684\u5ba2\u6237\u6216\u6700\u7ec8\u7528\u6237\u4e86\u3002<\/p><p>OneDesk \u63d0\u4f9b\u4e86\u591a\u79cd\u6355\u83b7\u8bf7\u6c42\u548c\u901a\u4fe1\u7684\u65b9\u6cd5\uff1a<\/p><ul><li>\u7535\u5b50\u90ae\u4ef6<\/li><li>\u4ee3\u7406 Web \u95e8\u6237\u4e2d\u7684\u8868\u5355<\/li><li>\u5ba2\u6237\u5e94\u7528\u7a0b\u5e8f\u4e2d\u7684\u8868\u5355<\/li><li>\u53eb<\/li><li>\u5728\u7ebf\u804a\u5929<\/li><\/ul><p>\u6240\u6709\u8fd9\u4e9b\u9009\u9879\u90fd\u79f0\u4e3a\u901a\u9053\u3002\u60a8\u53ef\u4ee5\u901a\u8fc7 Teams\u3001Slack \u6216 Zapier \u7b49 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/sub-category-a12727a4-173c-4d8c-a6a0-078e33b8c4fe?customerAccess=\" target=\"_blank\" rel=\"noopener\">\u7b2c\u4e09\u65b9\u96c6\u6210<\/a> \u63d0\u4f9b\u66f4\u591a\u6e20\u9053\u3002\u65e0\u8bba\u60a8\u7684\u5ba2\u6237\u6216\u6700\u7ec8\u7528\u6237\u9009\u62e9\u54ea\u79cd\u6e20\u9053\uff0cOneDesk \u90fd\u80fd\u96c6\u4e2d\u901a\u4fe1\u3002\u7535\u5b50\u90ae\u4ef6\u548c\u8868\u5355\u63d0\u4ea4\u4f1a\u81ea\u52a8\u6210\u4e3a\u5de5\u5355\u3002\u5bf9\u4e8e\u804a\u5929\u548c\u901a\u8bdd\uff0c\u60a8\u53ef\u4ee5\u4ece\u4e2d\u94fe\u63a5\u6216\u521b\u5efa\u7968\u8bc1\u3002\u5de5\u5355\u6355\u83b7\u4e86\u89e3\u51b3\u95ee\u9898\u548c\u652f\u6301\u5ba2\u6237\u6240\u9700\u7684\u4e00\u5207\u3002     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83f4dea e-flex e-con-boxed e-con e-parent\" data-id=\"83f4dea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7191c98 elementor-widget elementor-widget-heading\" data-id=\"7191c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u8fde\u63a5\u60a8\u7684\u7535\u5b50\u90ae\u4ef6<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc8fd3 elementor-widget elementor-widget-text-editor\" data-id=\"6bc8fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u7684\u5feb\u901f\u8bbe\u7f6e\u5411\u5bfc\u53ef\u5e2e\u52a9\u60a8\u8fde\u63a5\u652f\u6301\u7535\u5b50\u90ae\u4ef6\u3002\u5982\u679c\u60a8\u8fd8\u6ca1\u6709\uff0c\u8bf7\u5355\u51fb OneDesk \u9876\u90e8\u5bfc\u822a\u4e2d\u7684\u201c\u5f00\u59cb\u201d\u4ee5\u5b8c\u6210\u5411\u5bfc\u3002\u60a8\u8fd8\u53ef\u4ee5\u4ece Admin Emails Settings \uff08\u7ba1\u7406\u5458 &gt; 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target=\"_blank\" rel=\"noopener\">\u7535\u5b50\u90ae\u4ef6\u6d41\u7a0b\u548c\u8bbe\u7f6e<\/a><br><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-email-appearance\/eec0ccb3-503d-47b4-9712-bfdd2aeb9a83?customerAccess=\" target=\"_blank\" rel=\"noopener\">\u7535\u5b50\u90ae\u4ef6\u5916\u89c2\u8bbe\u7f6e<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36c9e25 elementor-widget elementor-widget-heading\" data-id=\"36c9e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u914d\u7f6e\u548c\u90e8\u7f72\u60a8\u7684\u5ba2\u6237\u5e94\u7528\u7a0b\u5e8f<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-119f3c9 elementor-widget elementor-widget-text-editor\" data-id=\"119f3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u60a8\u53ef\u4ee5\u5411\u5ba2\u6237\/\u6700\u7ec8\u7528\u6237\u63d0\u4f9b\u9762\u5411\u5ba2\u6237\u7684\u5e94\u7528\u7a0b\u5e8f\u3002\u8fd9\u4e9b\u5e94\u7528\u7a0b\u5e8f\uff08\u4e3b\u9875\u3001\u804a\u5929\u3001\u95e8\u6237\u3001\u77e5\u8bc6\u5e93\u3001Web \u8868\u5355\uff09\u63d0\u4f9b\u652f\u6301\u6e20\u9053\u548c\u81ea\u52a9\u670d\u52a1\u9009\u9879\u3002 <\/p><p>\u6839\u636e\u60a8\u7684\u504f\u597d\uff0c\u6709\u51e0\u79cd\u65b9\u6cd5\u53ef\u4ee5\u90e8\u7f72\u5e94\u7528\u7a0b\u5e8f\u3002<\/p><p>\u60a8\u53ef\u4ee5\uff1a<\/p><ul><li>\u901a\u8fc7\u5c06\u4ee3\u7801\u6bb5\u590d\u5236\u5e76\u7c98\u8d34\u5230\u60a8\u7684\u7f51\u7ad9\u4ee3\u7801\u4e2d\uff0c\u5c06 Web \u5c0f\u90e8\u4ef6\u5d4c\u5165\u5230\u60a8\u7684\u7f51\u7ad9\u4e2d\u3002\uff08\u6b64\u65b9\u6cd5\u4e5f\u652f\u6301Shopify\u548cWix\u7f51\u7ad9\uff09 <\/li><li>\u4f7f\u7528 WordPress \u6216 Joomla \u63d2\u4ef6\u3002<\/li><li>\u5411\u5ba2\u6237\u63d0\u4f9b\u5e94\u7528\u7a0b\u5e8f\u7684 URL\uff08\u5373\u5728\u60a8\u7684\u7f51\u7ad9\u4e0a\u94fe\u63a5\u3001\u7535\u5b50\u90ae\u4ef6\u7b7e\u540d\u7b49\uff09<\/li><\/ul><p>\u63d0\u793a\uff1a \u6211\u4eec\u5efa\u8bae\u60a8\u7684\u5ba2\u6237\u80fd\u591f\u8f7b\u677e\u627e\u5230\u548c\u8bbf\u95ee\u60a8\u7684\u5ba2\u6237\u5e94\u7528\u7a0b\u5e8f\u3002\u56e0\u6b64\uff0c\u9664\u4e86\u5728\u591a\u4e2a\u4f4d\u7f6e\u63d0\u4f9b\u94fe\u63a5\u5916\uff0c\u5c06\u5c0f\u90e8\u4ef6\u6dfb\u52a0\u5230\u60a8\u7684\u7f51\u7ad9\u662f\u7406\u60f3\u7684\u9009\u62e9\u3002 <\/p><p>\u67e5\u770b\u8be6\u7ec6\u8bf4\u660e\uff1a <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-putting-the-customer-apps-on-your-website\/1b1517ea-b0e6-41a5-963b-91ab78e84aff?customerAccess=\" target=\"_blank\" 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