{"id":250997,"date":"2023-06-22T18:06:12","date_gmt":"2023-06-22T18:06:12","guid":{"rendered":"https:\/\/onedesk.com\/psa-%e5%b7%a5%e5%85%b7%e5%af%b9%e6%89%98%e7%ae%a1%e6%9c%8d%e5%8a%a1%e6%8f%90%e4%be%9b%e5%95%86%e7%9a%84%e5%a5%bd%e5%a4%84\/"},"modified":"2023-06-22T18:06:34","modified_gmt":"2023-06-22T18:06:34","slug":"psa-%e5%b7%a5%e5%85%b7%e5%af%b9%e6%89%98%e7%ae%a1%e6%9c%8d%e5%8a%a1%e6%8f%90%e4%be%9b%e5%95%86%e7%9a%84%e5%a5%bd%e5%a4%84","status":"publish","type":"post","link":"https:\/\/onedesk.com\/zh-hans\/psa-%e5%b7%a5%e5%85%b7%e5%af%b9%e6%89%98%e7%ae%a1%e6%9c%8d%e5%8a%a1%e6%8f%90%e4%be%9b%e5%95%86%e7%9a%84%e5%a5%bd%e5%a4%84\/","title":{"rendered":"PSA \u5de5\u5177\u5bf9\u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546\u7684\u597d\u5904"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-what-are-managed-service-providers-msps\">\u4ec0\u4e48\u662f\u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546 \uff08MSP\uff09<\/h2>\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546 \uff08MSP\uff09 \u786e\u4fdd\u4f01\u4e1a\u53ef\u4ee5\u901a\u8fc7\u5904\u7406 IT \u65b9\u9762\u7684\u4e8b\u60c5\u6765\u4e13\u6ce8\u4e8e\u63d0\u4f9b\u5176\u6838\u5fc3\u670d\u52a1\u3002 \u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546\u786e\u4fdd\u4e00\u5207\u987a\u5229\u8fd0\u884c\uff0c\u4ece\u7ba1\u7406\u516c\u53f8\u7684\u7f51\u7edc\u5230\u8bbe\u7f6e\u670d\u52a1\u5668\u548c\u89e3\u51b3\u7f51\u7edc\u5b89\u5168\u95ee\u9898\u3002  <\/p>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-challenges-of-msps\">\u6d77\u6d0b\u7a7a\u95f4\u89c4\u5212\u7684\u6311\u6218<\/h3>\n\n<p class=\"wp-block-paragraph\">\u8fd0\u884c MSP \u4f1a\u5e26\u6765\u76f8\u5f53\u591a\u7684\u6311\u6218\u3002 \u4ec5\u4e3e\u51e0\u4f8b\uff0cMSP \u9700\u8981\u638c\u63e1\uff1a<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u591a\u4e2a\u5ba2\u6237\u7aef\u8bf7\u6c42 &#8211; MSP \u9700\u8981\u7ba1\u7406\u8bf7\u6c42\u3001\u4e8b\u4ef6\u548c\u670d\u52a1\u7968\u8bc1\u3002 \u5de5\u5355\u7ba1\u7406\u6d41\u7a0b\u672c\u8eab\u6d89\u53ca\u786e\u5b9a\u5de5\u5355\u7684\u4f18\u5148\u7ea7\u3001\u5206\u914d\u548c\u89e3\u51b3\u5de5\u5355\u3002 \u5bf9\u4e8e MSP \u6765\u8bf4\uff0c\u65f6\u95f4\u662f\u5de5\u5355\u89e3\u51b3\u7684\u5173\u952e\u56e0\u7d20\uff0c\u56e0\u4e3a\u8bb8\u591a MSP \u63d0\u4f9b\u5173\u952e\u670d\u52a1\u5e76\u4e0e\u5ba2\u6237\u7b7e\u8ba2\u670d\u52a1\u7ea7\u522b\u534f\u8bae \uff08SLA\uff09\u3002<\/li>\n\n\n\n<li>\u9002\u5e94\u65b0\u6280\u672f\u548c\u7f51\u7edc\u5a01\u80c1\u3002<\/li>\n\n\n\n<li>\u8ddf\u8e2a\u8ba1\u8d39\u65f6\u95f4 &#8211; \u8ba1\u8d39\u65f6\u95f4\u7279\u6307\u60a8\u6253\u7b97\u5411\u5ba2\u6237\u6536\u8d39\u7684\u65f6\u95f4\u3002 \u7531\u4e8e MSP \u4e3a\u591a\u4e2a\u5ba2\u6237\u5de5\u4f5c\uff0c\u56e0\u6b64\u8ddf\u8e2a\u65f6\u95f4\u662f\u7ecf\u8425\u76c8\u5229\u4e1a\u52a1\u7684\u5173\u952e\u3002<\/li>\n\n\n\n<li>\u8ba1\u8d39\u65f6\u95f4\u5f00\u7968 &#8211; \u9664\u4e86\u8ddf\u8e2a\u65f6\u95f4\u4e4b\u5916\uff0cMSP \u901a\u5e38\u6839\u636e\u4e3a\u5ba2\u6237\u8bb0\u5f55\u7684\u5546\u5b9a\u8d39\u7387\u548c\u8ba1\u8d39\u65f6\u95f4\u6536\u8d39\u3002 \u6536\u96c6\u548c\u8ba1\u7b97\u65f6\u95f4\uff0c\u7136\u540e\u6bcf\u6708\u4e3a\u6bcf\u4e2a\u5ba2\u6237\u5236\u4f5c\u53d1\u7968\u672c\u8eab\u5c31\u53ef\u80fd\u5f88\u8017\u65f6\u3002<\/li>\n\n\n\n<li>\u7ba1\u7406\u5ba2\u6237\u5173\u7cfb &#8211; \u4e0e\u5ba2\u6237\u5efa\u7acb\u7262\u56fa\u7684\u5173\u7cfb\u662fMSP\u6210\u529f\u7684\u5173\u952e\u3002 MSP\u9700\u8981\u79ef\u6781\u54cd\u5e94\u5ba2\u6237\u5e76\u63d0\u4f9b\u9876\u7ea7\u670d\u52a1\u3002  <\/li>\n\n\n\n<li>\u7ba1\u7406\u65f6\u95f4\u548c\u8d44\u6e90 &#8211; MSP \u9700\u8981\u8ddf\u8e2a\u622a\u6b62\u65e5\u671f\u3001SLA \u548c\u7d27\u6025\u95ee\u9898\u3002 \u5904\u7406\u5982\u6b64\u591a\u7684\u4efb\u52a1\u9700\u8981\u4e00\u6d41\u7684\u65f6\u95f4\u548c\u8d44\u6e90\u7ba1\u7406\u6280\u80fd\u3002  <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">MSP\u5e94\u5bf9\u5176\u4e2d\u4e00\u4e9b\u6311\u6218\u7684\u4e00\u79cd\u65b9\u6cd5\u662f\u4f7f\u7528PSA\u8f6f\u4ef6\u3002 \u867d\u7136 PSA \u5de5\u5177\u4e0d\u4f1a\u4e3a\u60a8\u8fd0\u884c\u60a8\u7684 MSP\uff0c\u4f46\u5b83\u80af\u5b9a\u53ef\u4ee5\u7b80\u5316\u60a8\u7684\u6d41\u7a0b\u5e76\u8ba9\u751f\u6d3b\u66f4\u8f7b\u677e\uff01<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u4ec0\u4e48\u662f MSP PSA \u8f6f\u4ef6\uff1f<\/h2>\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">\u90a3\u4e48\uff0c\u4ec0\u4e48\u662f\u7528\u4e8eMSP\u7684PSA\u8f6f\u4ef6\uff1f  <\/p>\n\n<p class=\"wp-block-paragraph\">PSA \u4ee3\u8868 \u4e13\u4e1a\u670d\u52a1\u81ea\u52a8\u5316\u3002 PSA\u5de5\u5177\u65e8\u5728\u7b80\u5316\u548c\u7ba1\u7406MSP\u8fd0\u8425\u7684\u6240\u6709\u57fa\u672c\u65b9\u9762\u3002 PSA\u5de5\u5177\u53ef\u4ee5\u5e2e\u52a9\u60a8\u4fdd\u6301\u4e95\u4e95\u6709\u6761\uff0c\u7ba1\u7406\u9879\u76ee\uff0c\u8ddf\u8e2a\u65f6\u95f4\uff0c\u8ba9\u5ba2\u6237\u6ee1\u610f\uff0c\u5e76\u5904\u7406\u4e1a\u52a1\u7684\u8d22\u52a1\u65b9\u9762\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">\u4e13\u4e1a\u670d\u52a1\u81ea\u52a8\u5316 \uff08PSA\uff09 \u8f6f\u4ef6\u63d0\u4f9b\u4e86\u8bb8\u591a\u975e\u5e38\u9002\u5408 MSP \u7684\u4f18\u52bf\u548c\u529f\u80fd\u3002<\/p>\n\n<ol class=\"wp-block-list\">\n<li>\u7968\u52a1\u7cfb\u7edf\uff1a\n<ul class=\"wp-block-list\">\n<li>\u5177\u6709\u96c6\u4e2d\u5f0f\u7968\u8bc1\u7cfb\u7edf\u7684 PSA \u4f7f MSP \u80fd\u591f\u6709\u6548\u5730\u7ba1\u7406\u8bf7\u6c42\u3001\u4e8b\u4ef6\u548c\u670d\u52a1\u7968\u8bc1\u3002 \u7968\u52a1\u7cfb\u7edf\u5c06\u6240\u6709\u5185\u5bb9\u6574\u5408\u5728\u4e00\u8d77\u3002 \u60a8\u7684\u6240\u6709\u5de5\u5355\u548c\u5ba2\u6237\u901a\u4fe1\u90fd\u53ef\u4ee5\u96c6\u4e2d\u5728\u4e00\u4e2a\u5730\u65b9\uff0c\u4f7f\u4e8b\u60c5\u66f4\u5bb9\u6613\u7ec4\u7ec7\u548c\u7ba1\u7406\u3002  <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u65f6\u95f4\u8ddf\u8e2a\uff1a\n<ul class=\"wp-block-list\">\n<li>PSA\u8f6f\u4ef6\u5141\u8bb8MSP\u8ddf\u8e2a\u5728\u5404\u79cd\u4efb\u52a1\u548c\u5de5\u5355\u4e0a\u82b1\u8d39\u7684\u65f6\u95f4\u3002 \u65f6\u95f4\u8ddf\u8e2a\u4f7f MSP \u80fd\u591f\u76d1\u63a7\u9879\u76ee\u8fdb\u5ea6\u5e76\u8bc6\u522b\u6f5c\u5728\u7684\u74f6\u9888\u3002 \u6b64\u5916\uff0c\u65f6\u95f4\u8ddf\u8e2a\u6709\u52a9\u4e8e\u51c6\u786e\u5f00\u5177\u53d1\u7968\u3002  <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u53d1\u7968\u548c\u8ba1\u8d39\uff1a\n<ul class=\"wp-block-list\">\n<li>PSA\u8f6f\u4ef6\u901a\u8fc7\u81ea\u52a8\u521b\u5efa\u548c\u751f\u6210\u5ba2\u6237\u53d1\u7968\u6765\u7b80\u5316\u53d1\u7968\u6d41\u7a0b\u3002 \u901a\u5e38\uff0c\u5f00\u7968\u529f\u80fd\u4e0e\u65f6\u95f4\u8ddf\u8e2a\u529f\u80fd\u7d27\u5bc6\u96c6\u6210\u3002 \u8fd9\u610f\u5473\u7740\u53d1\u7968\u76f4\u63a5\u4ece\u8ba1\u8d39\u65f6\u95f4\u521b\u5efa\uff0c\u786e\u4fdd\u51c6\u786e\u6027\u5e76\u51cf\u5c11\u91cd\u590d\u6570\u636e\u8f93\u5165\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u5176\u4ed6\u5178\u578b\u7684 MSP PSA \u7279\u6027<\/h2>\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<ul class=\"wp-block-list\">\n<li><strong>SLA \u7ba1\u7406<\/strong> &#8211; \u5bf9\u5de5\u5355\u5e94\u7528\u670d\u52a1\u7ea7\u522b\u534f\u8bae \uff08SLA\uff09 \u7b56\u7565\u3002 SLA \u7528\u4e8e\u8861\u91cf\u89e3\u51b3\u548c\u54cd\u5e94\u65f6\u95f4\uff0c\u5e76\u786e\u4fdd\u4e0d\u8fdd\u53cd\u7b56\u7565\u3002 \u521b\u5efa<a href=\"https:\/\/onedesk.com\/zh-hans\/%e5%b8%ae%e5%8a%a9%e5%8f%b0%e8%bd%af%e4%bb%b6\/%e6%9c%8d%e5%8a%a1%e7%ba%a7%e5%88%ab%e7%ae%a1%e7%90%86%e8%bd%af%e4%bb%b6\/\"> SLA<\/a> \u4ee5\u8861\u91cf\u5404\u79cd\u5de5\u5355\u6307\u6807\uff0c\u4f8b\u5982\u201c\u9996\u6b21\u56de\u590d\u65f6\u95f4\u201d\u6216\u201c\u89e3\u51b3\u65f6\u95f4\u201d\u3002 \u60a8\u53ef\u4ee5\u4f7f\u7528\u7535\u5b50\u90ae\u4ef6\u901a\u77e5\u6765\u9632\u6b62\u6216\u901a\u77e5\u4efb\u4f55\u8fdd\u89c4\u884c\u4e3a\u3002<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9884\u7b97\u76d1\u63a7<\/strong> &#8211; PSA\u63d0\u4f9b\u9884\u7b97\u548c\u8d22\u52a1\u7684\u5b9e\u65f6\u7ba1\u7406\u3002 \u6bd4\u8f83\u60a8\u662f\u5426\u8fbe\u5230\u4e86\u76ee\u6807\u9884\u7b97\uff0c\u56e0\u4e3a\u60a8\u7684\u56e2\u961f\u8bb0\u5f55\u4e86\u8ba1\u8d39\u65f6\u95f4\u3002 \u6b64\u5916\uff0c\u65e0\u9700\u79bb\u5f00PSA\u8f6f\u4ef6\u5373\u53ef\u76d1\u63a7\u53d1\u7968\u4e0a\u7684\u4ed8\u6b3e\u6216\u903e\u671f\u72b6\u6001\u3002  <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5bb9\u91cf\u89c4\u5212<\/strong> &#8211; \u4f7f\u7528\u5bb9\u91cf\u89c4\u5212\u529f\u80fd\u7ba1\u7406\u8d44\u6e90\u5e76\u5145\u5206\u5229\u7528\u65f6\u95f4\u3002 \u51c6\u786e\u67e5\u770b\u60a8\u7684\u56e2\u961f\u6b63\u5728\u505a\u4ec0\u4e48\u4ee5\u53ca\u5f53\u524d\u5de5\u4f5c\u72b6\u6001\u3002 \u901a\u8fc7\u67e5\u770b\u5728\u4efb\u4f55\u7ed9\u5b9a\u65f6\u95f4\u54ea\u4e9b\u56e2\u961f\u6210\u5458\u53ef\u7528\uff0c\u4ee5\u6700\u4f73\u65b9\u5f0f\u5206\u914d\u5de5\u4f5c\u3002<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u77e5\u8bc6\u5e93 <\/strong>&#8211; <a href=\"https:\/\/onedesk.com\/customer-apps\/knowledge-base-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u77e5\u8bc6\u5e93<\/a> \u662f\u60a8\u516c\u53f8\u7684\u4fe1\u606f\u4e2d\u5fc3\u3002 \u4f7f\u7528\u77e5\u8bc6\u5e93\u544a\u77e5\u670d\u52a1\u3001\u8bb0\u5f55\u6700\u4f73\u505a\u6cd5\u4ee5\u53ca\u5305\u542b\u6545\u969c\u6392\u9664\u6307\u5357\u6216\u5e38\u89c1\u95ee\u9898\u89e3\u7b54\u3002 \u77e5\u8bc6\u5e93\u53ef\u4ee5\u9002\u7528\u4e8e\u60a8\u7684\u5ba2\u6237\u3001\u56e2\u961f\u6216\u4e24\u8005\u517c\u800c\u6709\u4e4b\uff01  <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5ba2\u6237\u6c9f\u901a <\/strong>&#8211; \u5168\u6e20\u9053\u610f\u5473\u7740\u6c9f\u901a\u6765\u81ea\u591a\u4e2a\u4e0d\u540c\u7684\u6e20\u9053\uff0c\u4f46\u53ef\u4ee5\u5728\u4e00\u4e2a\u4f4d\u7f6e\u5f97\u5230\u7b54\u590d\u3002 \u65e0\u8bba\u5ba2\u6237\u5728\u54ea\u91cc\u4f7f\u7528\u7535\u5b50\u90ae\u4ef6\u96c6\u6210\u3001\u5b9e\u65f6\u804a\u5929\u548c\u5176\u4ed6\u6e20\u9053\uff0c\u90fd\u53ef\u4ee5\u4e0e\u4ed6\u4eec\u4f1a\u9762\u3002<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u4e3a MSP \u9009\u62e9 PSA \u8f6f\u4ef6<\/h2>\n\n<p class=\"wp-block-paragraph\">\u8bc4\u4f30\u60a8\u9700\u8981\u7684\u529f\u80fd\u3002 \u8003\u8651\u60a8\u7684\u5de5\u4f5c\u6d41\u7a0b\u4ee5\u53ca\u60a8\u5728\u65e5\u5e38\u5de5\u4f5c\u4e2d\u9762\u4e34\u7684\u6311\u6218\u3002 \u5217\u51fa\u5bf9\u60a8\u6709\u5e2e\u52a9\u7684\u529f\u80fd\u3002 \u5728\u4e3a\u60a8\u7684 MSP \u641c\u7d22\u548c\u8bc4\u4f30 PSA \u5de5\u5177\u65f6\uff0c\u8bf7\u968f\u8eab\u643a\u5e26\u5217\u8868\u3002 \u6211\u4eec\u6709<a href=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/OneDesk_Features_Checklist_for_Helpdesk_and_Project_Management.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"> \u8fd9\u4e2a\u6709\u7528\u7684\u6e05\u5355<\/a> \u6765\u5e2e\u52a9\u60a8\u5f00\u59cb\u6bd4\u8f83PSA\u5de5\u5177\u3002<\/p>\n\n<p class=\"wp-block-paragraph\">\u4e3a\u53ef\u6269\u5c55\u6027\u7559\u51fa\u7a7a\u95f4\u3002 \u968f\u7740\u56e2\u961f\u7684\u58ee\u5927\uff0c\u60a8\u53ef\u80fd\u9700\u8981\u5347\u7ea7\u5230\u66f4\u9ad8\u7ea7\u7684\u529f\u80fd\u3002 \u67e5\u770b\u8be5\u5de5\u5177\u4e2d\u53ef\u7528\u7684\u4e0d\u540c\u8ba1\u5212\u4ee5\u53ca\u5b83\u662f\u5426\u5141\u8bb8\u60a8\u8f7b\u677e\u5347\u7ea7\u3002 \u6b64\u5916\uff0c\u5927\u591a\u6570\u7528\u4e8e MSP \u7684 PSA \u5de5\u5177\u90fd\u5728\u4e0d\u65ad\u53d1\u5c55\uff0c\u8fd9\u610f\u5473\u7740\u5b83\u4eec\u4f1a\u5b9a\u671f <a href=\"https:\/\/onedesk.com\/zh-hans\/category\/3-release-notes-zh-hans\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u53d1\u5e03<\/a> \u65b0\u529f\u80fd\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">\u786e\u4fdd\u5b83\u662f\u53ef\u5b9a\u5236\u7684\u3002 MSP \u9762\u4e34\u7684\u4e00\u4e2a\u6311\u6218\u662f\u4ed6\u4eec\u4f7f\u7528\u7684\u5de5\u5177\u662f\u521a\u6027\u7684\u6216\u4e0d\u7075\u6d3b\u7684\u3002 \u6bcf\u4e2a\u4f01\u4e1a\u90fd\u6709\u72ec\u7279\u7684\u5de5\u4f5c\u6d41\u7a0b\u548c\u60ef\u4f8b\u3002 \u5f53\u8be5\u5de5\u5177\u5177\u6709\u60a8\u9700\u8981\u7684\u529f\u80fd\u4f46\u65e0\u6cd5\u6ee1\u8db3\u60a8\u7684\u72ec\u7279\u9700\u6c42\u65f6\uff0c\u8fd9\u662f\u4ee4\u4eba\u6cae\u4e27\u7684\u3002 \u67e5\u627e\u81ea\u5b9a\u4e49\u72b6\u6001\u548c\u81ea\u5b9a\u4e49\u5b57\u6bb5\u7b49\u529f\u80fd\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">\u7533\u8bf7\u6f14\u793a\u6216\u83b7\u53d6<a href=\"https:\/\/onedesk.com\/zh-hans\/%e5%85%8d%e8%b4%b9%e6%b3%a8%e5%86%8c\/\" target=\"_blank\" rel=\"noreferrer noopener\"> \u514d\u8d39\u8bd5\u7528\u7248\u3002<\/a> \u4e00\u65e6\u4f60\u77e5\u9053\u4f60\u60f3\u8981\u4ec0\u4e48\u6837\u7684\u529f\u80fd\uff0c\u8bd5\u8bd5\u5438\u5f15\u4f60\u773c\u7403\u7684\u8f6f\u4ef6\uff01 \u8bf7\u6c42\u4e0e\u56e2\u961f\u4e2d\u7684\u67d0\u4e2a\u4eba\u8fdb\u884c <a href=\"https:\/\/onedesk.com\/zh-hans\/%e5%9b%be%e4%b9%a6%e6%bc%94%e7%a4%ba\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u6f14\u793a<\/a> \uff0c\u4ee5\u5927\u81f4\u4e86\u89e3\u8fd9\u4e9b\u529f\u80fd\u5982\u4f55\u534f\u540c\u5de5\u4f5c\u3002 \u6f14\u793a\u53ef\u4ee5\u5e2e\u52a9\u60a8\u66f4\u597d\u5730\u4e86\u89e3\u8be5\u8f6f\u4ef6\u5e76\u8bc4\u4f30\u5b83\u662f\u5426\u7b26\u5408\u60a8\u7684\u9700\u6c42\u3002 \u60a8\u8fd8\u53ef\u4ee5\u4f7f\u7528\u514d\u8d39\u8bd5\u7528\u7248\u3002 \u8bd5\u7528\u7248\u901a\u5e38\u5305\u62ec\u6240\u6709\u529f\u80fd\uff0c\u8ba9\u60a8\u81ea\u5df1\u611f\u53d7\u8be5\u5de5\u5177\u3002  <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.webp\" alt=\"&#x4E13;&#x4E1A;&#x670D;&#x52A1;&#x5B9E;&#x65F6;&#x804A;&#x5929;\" class=\"wp-image-233459\" width=\"342\" height=\"405\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.webp 498w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo-253x300.webp 253w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/><\/figure>\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u9002\u5408\u60a8\u7684 MSP \u7684 PSA \u5de5\u5177<\/h2>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/onedesk.com\/zh-hans\/\">OneDesk<\/a> \u63d0\u4f9b\u4e86\u4e00\u4e2a\u7968\u52a1\u7cfb\u7edf\uff0c\u4f7f\u60a8\u7684 MSP \u80fd\u591f\u4ece\u96c6\u4e2d\u5f0f\u5e73\u53f0\u6709\u6548\u5730\u7ba1\u7406\u548c\u8ddf\u8e2a\u6240\u6709\u5de5\u5355\u3002 \u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u3001\u8868\u5355\u3001\u96c6\u6210\u6216\u5b9e\u65f6\u804a\u5929\u521b\u5efa\u5de5\u5355\u3002 \u6240\u6709\u8fd9\u4e9b\u6d88\u606f\u90fd\u96c6\u4e2d\u5728\u4e00\u4e2a\u4f4d\u7f6e\uff0c\u60a8\u53ef\u4ee5\u5728\u5ba2\u6237\u6240\u5728\u7684\u5730\u65b9\u4e0e\u4ed6\u4eec\u8fdb\u884c\u901a\u4fe1\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">\u52a0  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u8861\u91cf\u5de5\u5355\u54cd\u5e94\u65f6\u95f4\u3001\u89e3\u51b3\u65f6\u95f4\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/li>\n\n\n\n<li>\u5141\u8bb8\u5ba2\u6237\u7aef\u4ece <a href=\"https:\/\/onedesk.com\/customer-apps\/client-portal-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u95e8\u6237<\/a>\u8bb0\u5f55\u7968\u8bc1\u5e76\u76d1\u89c6\u5176\u7968\u8bc1\u7684\u8fdb\u5ea6\u3002<\/li>\n\n\n\n<li>\u81ea\u52a8\u5206\u914d\u5de5\u5355\u3001\u53d1\u9001\u56de\u590d\u3001\u4e0a\u62a5\u95ee\u9898\u5e76\u521b\u5efa\u81ea\u5b9a\u4e49\u5de5\u4f5c\u6d41\u3002<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp\" alt=\"&#x5171;&#x4EAB;&#x6536;&#x4EF6;&#x7BB1;&#x89C6;&#x56FE;\" class=\"wp-image-236800\" width=\"599\" height=\"234\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp 995w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-300x117.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-768x300.webp 768w\" sizes=\"(max-width: 599px) 100vw, 599px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">OneDesk \u8fd8\u96c6\u6210\u4e86\u9879\u76ee\u7ba1\u7406\u529f\u80fd\uff0c\u53ef\u8ba9\u60a8\u65e0\u7f1d\u5730\u8ba1\u5212\u3001\u6267\u884c\u548c\u76d1\u63a7\u9879\u76ee\u3002 \u4ece\u5934\u5230\u5c3e\u7ba1\u7406\u590d\u6742\u7684\u9879\u76ee\u3002 OneDesk \u63d0\u4f9b\u9ad8\u7ea7\u529f\u80fd\uff0c\u5305\u62ec\u4efb\u52a1\u4f9d\u8d56\u9879\u3001\u81ea\u5b9a\u4e49\u5de5\u4f5c\u6d41\u4ee5\u53ca\u7011\u5e03\u5f0f\u548c\u654f\u6377\u5f0f\u9879\u76ee\u7ba1\u7406\u7684\u7075\u6d3b\u6027\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">OneDesk \u72ec\u7279\u7684\u529f\u80fd\u7ec4\u5408\u5141\u8bb8\u60a8\u5c06\u8bf7\u6c42\u7968\u8bc1\u8f6c\u6362\u4e3a\u4efb\u52a1\u3002 \u5c06\u6b64\u89c6\u4e3a\u5c06\u8bf7\u6c42\u5347\u7ea7\u4e3a\u9879\u76ee\u4efb\u52a1\u3002 \u8fc7\u53bb\u7684\u5386\u53f2\u548c\u6c9f\u901a\u4ecd\u7136\u76f8\u8fde\uff0c\u4f46\u60a8\u53ef\u4ee5\u8ba1\u5212\u548c\u4f30\u8ba1\u56f4\u7ed5\u5b83\u7684\u5de5\u4f5c\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">OneDesk \u4e2d\u7684\u65f6\u95f4\u8ddf\u8e2a\u4e0e\u53d1\u7968\u7d27\u5bc6\u96c6\u6210\u3002 \u5c06\u5de5\u5355\u6216\u4efb\u52a1\u4e0a\u7684\u65f6\u95f4\u8ddf\u8e2a\u4e3a\u8ba1\u8d39\u6216\u975e\u8ba1\u8d39\u65f6\u95f4\uff0c\u5e76\u8bb0\u5f55\u5230\u5206\u949f\u3002 \u4ece\u5404\u79cd\u7075\u6d3b\u7684\u7ea7\u522b\u8bbe\u7f6e\u60a8\u7684\u53d1\u7968\u548c\u6210\u672c\u8d39\u7387\u3002 \u60a8\u53ef\u4ee5\u5305\u62ec\u5c0f\u65f6\u8d39\u7387\u3001\u56fa\u5b9a\u8d39\u7387\u7ed3\u6784\u6216\u6df7\u5408\u8d39\u7387\u3002 \u5f53\u9700\u8981\u5411\u5ba2\u6237\u6536\u8d39\u65f6\uff0c\u53ea\u9700\u9009\u62e9\u8981\u5f00\u5177\u53d1\u7968\u7684\u65f6\u95f4\u6761\u76ee\u5373\u53ef\u3002 \u53ea\u9700\u70b9\u51fb\u51e0\u4e0b\u5373\u53ef\u81ea\u52a8\u751f\u6210\u60a8\u7684\u53d1\u7968\u3002 \u60a8\u53ef\u4ee5\u76f4\u63a5\u4eceOneDesk\u53d1\u9001\u53d1\u7968\u3002 \u5982\u679c\u60a8\u4f7f\u7528QuickBooks Online\uff0c\u90a3\u4e48\u60a8\u5f88\u5e78\u8fd0\uff01 OneDesk <a href=\"https:\/\/onedesk.com\/integrate-with-onedesk\/quickbooks-online\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u4e0eQBO\u7d27\u5bc6\u96c6\u6210<\/a>\u3002 \u8be5\u96c6\u6210\u5141\u8bb8\u60a8\u590d\u5236\u53d1\u7968\u6216\u4f7f\u7528QBO\u76f4\u63a5\u53d1\u9001\u53d1\u7968\uff0c\u751a\u81f3\u65e0\u9700\u79bb\u5f00OneDesk\u3002  <\/p>\n\n<p class=\"wp-block-paragraph\">\u4f7f\u7528 OneDesk \u6267\u884c\u66f4\u591a\u64cd\u4f5c\uff1a<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u4e3a\u60a8\u7684\u5ba2\u6237\u63d0\u4f9b\u7684\u5de5\u5177\uff0c\u5305\u62ec\u5b9e\u65f6\u804a\u5929\u3001\u77e5\u8bc6\u5e93\u548c\u5ba2\u6237\u95e8\u6237\u3002  <\/li>\n\n\n\n<li>\u7075\u6d3b\u7684\u81ea\u52a8\u5316\u89c4\u5219\uff0c\u53ef\u521b\u5efa\u81ea\u5df1\u7684\u5de5\u4f5c\u6d41\u7a0b\u5e76\u51cf\u5c11\u624b\u52a8\u5de5\u4f5c\u3002  <\/li>\n\n\n\n<li>\u6709\u5173\u5de5\u5355\u3001\u4efb\u52a1\u3001\u65f6\u95f4\u8868\u548c\u9879\u76ee\u7684\u5185\u7f6e\u62a5\u544a\u3002  <\/li>\n\n\n\n<li>\u5b9a\u5236\u4ee5\u9002\u5408\u60a8\u3002 \u521b\u5efa\u60a8\u81ea\u5df1\u7684\u5c5e\u6027\u3001\u552f\u4e00\u7684\u5de5\u5355\u6216\u4efb\u52a1\u7c7b\u578b\u3001\u81ea\u5b9a\u4e49\u72b6\u6001\u3001\u5de5\u4f5c\u89c6\u56fe\u7b49\u3002<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp\" alt=\"&#x8D44;&#x6E90;&#x89C4;&#x5212;\" class=\"wp-image-248625\" width=\"647\" height=\"327\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-300x152.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-768x389.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning.webp 1165w\" sizes=\"(max-width: 647px) 100vw, 647px\" \/><\/figure>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>\u4f60\u81ea\u5df1\u770b\u5427\uff01 <a href=\"https:\/\/onedesk.com\/zh-hans\/%e5%85%8d%e8%b4%b9%e6%b3%a8%e5%86%8c\/\">\u5f00\u59cb\u5b8c\u5168\u514d\u8d39\u7684 14 \u5929\u8bd5\u7528<\/a>\u3002<\/em><\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">\u6709\u5173 OneDesk for MSP \u7684\u66f4\u591a\u4fe1\u606f<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/onedesk.com\/how-a-msp-uses-onedesk-to-optimize-their-customer-support\/\">MSP \u5982\u4f55\u4f7f\u7528 OneDesk \u4f18\u5316\u5176\u5ba2\u6237\u652f\u6301  <\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/onedesk.com\/how-a-healthcare-msp-uses-onedesk-to-streamline-its-workflow\/\">\u533b\u7597\u4fdd\u5065 MSP \u5982\u4f55\u4f7f\u7528 OneDesk \u7b80\u5316\u5176\u5de5\u4f5c\u6d41\u7a0b<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u4ec0\u4e48\u662f\u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546 \uff08MSP\uff09 \u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546 \uff08MSP\uff09 \u786e\u4fdd\u4f01\u4e1a\u53ef\u4ee5\u901a\u8fc7\u5904\u7406 IT \u65b9\u9762\u7684\u4e8b\u60c5\u6765\u4e13\u6ce8\u4e8e\u63d0\u4f9b\u5176\u6838\u5fc3\u670d\u52a1\u3002 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