Organize Design Requests for Engineering Projects
Your design team supports high-stakes engineering proposals and complex reports. Stopping work to manage feedback slows down project delivery. OneDesk makes it easy to track all creative assets, revisions, and approvals in one central system.
Trusted by Engineering Firm teams around the world
Stop Losing Design Specs in Email
Engineering firms get requests from Project Managers and technical leads. These often arrive as messy emails with attached CAD or spec files. OneDesk converts every email into a trackable ticket. This centralizes all design specifications and technical requirements. Your team never misses a key revision for a blueprint or a final report graphic.
Slow Approval Cycles for Deliverables
Waiting for Partner sign-off can halt a multi-million dollar proposal submission. OneDesk's workflow helps route draft presentations and report graphics automatically. Set up specific approval paths for your Lead Engineers or Partners. Reduce the back-and-forth and deliver faster.
Centralize All Project Design Tickets
OneDesk is your main hub for all design work. Connect your team's intake email to instantly create tickets. Use custom views to see "Proposal Graphics" or "Active Construction Documentation." Set up Service Level Agreements (SLAs) for urgent project deadlines. Track communication with technical teams directly on the ticket.
Automatically Route Design Tasks by Project
Automation handles the grunt work of triage. Automatically tag requests that mention a specific project number or client name. Send any new proposal graphic request straight to the correct designer. Use workflows to notify the Project Manager instantly when their design is ready for review.
Simple Submission and Tracking for Project Teams
Provide a portal where internal project teams can submit requests easily. The portal lets them see the status of their presentation deck or report graphic request. Use the Knowledge Base to host firm branding and standard template files. This reduces repetitive questions and saves your team time.
AI Summarizes Partner Feedback and Notes
AI can quickly summarize long email chains full of partner or client feedback. Get the main action items for design revisions in seconds. Use the AI to help draft clear replies for your team, keeping the tone professional and precise. This speeds up revisions and project delivery.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
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See for yourself how OneDesk can help your team.
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