Manage Legal, Policy, and Public Compliance

Municipal Legal handles complex areas like policy development, land use, contract review, and litigation. You need an organized, secure system to manage internal requests and sensitive public projects. OneDesk organizes your institutional legal work.

Trusted by Municipal Service teams around the world

Unorganized Intake of City Legal Matters

Legal requests from various city departments, the council, and the mayor's office can be non-standardized and urgent. OneDesk centralizes all internal legal requests into a single, secure, trackable queue. This ensures proper protocol and a complete audit trail for all public advisories.

Secure Portal for Departmental Legal Requests

Offer a private, secure portal for all staff to submit requests for contract review or policy guidance. Connect your legal email to manage external counsel and vendor communications. Use priority levels for urgent public litigation or council deadlines. Custom views separate planning issues from employment matters.

Plan Public Policy and Litigation Prep Projects

Manage the multi-step process of a major policy revision (e.g., zoning change) or litigation preparation as a project. Break down the work into tasks like 'Legal Research' and 'Policy Drafting.' Assign tasks to internal counsel or external firms. Track progress against critical council or regulatory deadlines. Keep sensitive projects on a clear timeline.

Automate Document Review and Approval Flow

Automatically route a new vendor contract to the appropriate department head and then to legal for review. Set up rules to notify the City Attorney when a high-risk legal matter is initiated. Change a request status once final council approval is granted. Automation enforces a strict, compliant workflow.

Track Counsel Time for Department and Council Support

Legal time tracking is vital for showing resource allocation to the city council and administrators. Log non-billable time spent advising specific departments, on policy work, or litigation defense. Use this data to justify legal department staffing and budget needs. Maintain clear, defensible public records.

AI for Legal Document Summaries and Risk Assessment

The AI assistant can quickly summarize complex legal opinions or new state regulatory changes. Use AI to help draft standard city policy communication or ordinance summaries. It can categorize incoming requests by legal domain instantly. This frees up legal staff from extensive reading and initial drafting.

Integrate with your tools

Enterprise Grade Security

FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page

You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.

We also offer other support options including booking a live demo or submitting an email or ticket

OneDesk provides a high level of security. You can learn about the measures we take at our security center

See for yourself how OneDesk can help your team.

14 day free trial. No credit card required. 

Scroll to Top