Support Agency Operations
Keep the tools working. OneDesk helps IT teams manage hosting and internal devices. Uptime enables creativity.
Trusted by Web Development Agency teams around the world
Hosting Management
Manage client servers. OneDesk tracks hosting renewals and maintenance. You can ensure client sites stay up. This generates recurring revenue.
Internal Tool Support
Fix the wifi. OneDesk tracks internal IT tickets. You can keep the team working. This maximizes billable hours.
Asset Tracking
Where is that Mac? OneDesk tracks company computers. You can manage the inventory. This prevents loss.
Automate Alerting
Site down? OneDesk creates tickets from monitoring alerts. It ensures fast reaction. This protects the SLA.
Dashboard for Hosting
Monitor the fleet. Dashboards show the status of client servers. You can be proactive. This builds client trust.
SLA Reporting
Prove your value. OneDesk reports on uptime and response. You can show clients you are reliable. This justifies maintenance fees.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
