Manage on-campus support for students, faculty, facilities, and equipment in one place. Create transparent workflows for IT, financial aid, HR, training, and campus events.
CASE STUDY
Schools, districts, and universities use OneDesk to handle their education support and project management. You can streamline requests from staff, students, and parents, while planning your administrative and academic projects — all from one app.
Your students have questions about courses, tuition, financial aid, events, and much more - OneDesk helps your team respond quickly and stay organized.
Start free trialCapture and automatically organize IT tickets from every department. Emails and requests instantly become traceable tasks or projects - nothing gets lost, and your team always knows what to work on next.
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Capture and organize onboarding, payroll, leave, and internal HR requests in one place. Emails and forms become tasks or projects right away, keeping everything visible and preventing inbox clutter.
Start free trialOneDesk can provide a completed HECVAT-Lite questionnaire so your institution can get approved quickly and start using the platform with confidence.
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Multiple tools slow teams down. OneDesk brings student inquiries, faculty requests, and campus operations together in one place.
Flexible intake of student requests in one workspace
Provides flexible and open intake of requests from students’ preferred channels (chat, phone, email, form, etc).
Automated sorting and categorization for every department
With OD automations requests are automatically sorted/categorized by department, request type, and more.
Knowledge base for answers, training, and shared content
Provides a knowledgebase to answer common questions, aid training, and organize content.
Plan and schedule campus work with built-in Gantt & Calendar views
Manage task planning and scheduling with built-in Gantt and Calendar views, calendar integrations, and custom notifications/reminders to manage events, publications, and campaigns.
Streamlined operations across Student Services, IT, and Administration
Streamline admin & operations by organizing all tasks and projects together and facilitating communication with chat & email integration.
OneDesk gives your team the tools you need to manage all the aspects of school and campus life. Whether you are in IT, Student Services, Finance, HR or serving a multi-school district, OneDesk has you covered.
