Manage City Contracts and Public-Private Deals
Your "Sales" team focuses on securing major city contracts, managing bids, and establishing public-private partnerships. You need a system to manage high-value outreach and track complex contract fulfillment. OneDesk supports your entire procurement and partnership workflow.
Trusted by Municipal Service teams around the world
Missing Crucial Follow-ups on Major Contract Leads
Business Development and Procurement teams manage complex contract negotiations and bids. OneDesk turns each bid or partnership opportunity into a trackable project. Never miss a critical deadline or forget a partner follow-up task. Centralize all communication and documents.
Ticketing for Bid Inquiries and Contract Support
Use an internal portal for staff to request support on contract drafting or partnership research. Turn emails from prospective vendors or partners into trackable tickets instantly. Set up strict SLAs to ensure immediate response to high-value bid inquiries. Custom views help your Procurement team manage bids and the Partnerships team handle negotiations efficiently.
Manage Bidding Processes and Partnership Projects
Treat each major bid submission or new public-private partnership as a detailed project. Break down the process into tasks: RFI response, negotiation, and contract signing. Track the effort and time spent on winning specific contracts. Use clear progress tracking to ensure successful deals and compliance.
Automate Lead Follow-up and Contract Reminders
Automatically assign a new partnership inquiry to the relevant business development officer. Set up rules to send a follow-up reminder one week after a bid proposal is submitted. Change the status of a contract ticket once the final agreement is signed. Automation ensures consistent and timely stewardship.
Quote for City Services and Track Contract Fulfillment
Generate professional quotes for city services offered to partners or external parties. Track all contract fulfillment and ensure all agreed-upon deliverables are met. Log billable time spent on specific partner-requested services. Use this data to calculate the true cost of service and contract profitability.
AI Helps Draft Partnership Communication and Proposals
The AI assistant can summarize long contract requirements to extract key deliverables. Use AI to draft personalized follow-up emails or initial partnership proposals. It can categorize incoming inquiries like "Major Bid Inquiry" or "P3 Proposal." This frees up time for relationship building.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
