Post-Occupancy Support
Service beyond the build. OneDesk helps support teams manage facility questions and warranty. Long-term care builds reputation.
Trusted by Architecture Firm teams around the world
Post-Occupancy Evaluations
Learn from the building. OneDesk tracks tasks for POE surveys. You can learn what works. This improves future designs.
Warranty Issue Management
Fix leaks fast. OneDesk tracks warranty claims. You can coordinate with the contractor. This satisfies the client.
Archive Retrieval
Find old drawings. OneDesk tracks requests for old plans. You can serve past clients. This generates small fees.
Automate Request Routing
Send to the PM. OneDesk routes client questions to the original Project Manager. It ensures continuity. This provides better answers.
Client Portal
Easy requests. OneDesk gives clients a portal to ask for help. They feel supported. This encourages repeat business.
Service Volume Reports
Track the tail. OneDesk reports on time spent on old projects. You can manage the cost. This protects margins.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
