Centralize Partnership, Grant, and Commercial Support
Your Sales/Business Development team drives funding through grants, partnerships, and commercialization. You need a fast, organized way to handle inquiries from funding agencies and corporate partners. OneDesk ensures professional, timely communication.
Trusted by Research Institution teams around the world
Missing Out on Funding Due to Slow Response to Grant Inquiries
Funding agencies and corporate partners expect immediate, professional follow-up. OneDesk ensures every inquiry from email or chat becomes an instant ticket. Set up Service Level Agreements (SLAs) for urgent grant questions. Never miss a funding opportunity.
Tracking Follow-Up and Communication with Key Funding Partners
Managing conversations with high-value government agencies or industry partners is complex. OneDesk logs all communication, notes, and follow-up activity within the ticket. This creates a complete history of every engagement. Keep a clear, auditable record.
Organized Ticketing for Grant and Partner Relations
Connect your grant office, business development, or partnership emails to auto-create tickets. Use custom views to filter by "New Corporate Inquiry," "Grant Follow-up," or "Commercialization Request." Track your team's response speed.
Automate Lead Assignment and Grant Follow-Up Workflows
Use automation to speed up lead qualification and assignment. Automatically route any high-value ticket mentioning "Phase II Grant" to the Director of Development. Instantly send a "Confirmation" email when a new inquiry is received. This ensures fast, consistent outreach.
Portal for Corporate and Funding Partner Inquiries
Provide a dedicated portal where partners can submit detailed inquiries. They can easily track the status of their submitted questions. The Knowledge Base can host partnership tiers, grant guidelines, and commercialization FAQs. This frees up your sales team.
AI Summarizes Complex Grant Inquiries and Drafts Replies
Inquiries from funding agencies or large corporate partners can be very detailed. AI can summarize these long emails, pulling out the main funding needs or questions. It can help draft professional, tailored replies for common follow-up questions. This speeds up your engagement cycle.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
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