A successful product development process requires the close collaboration between integrated product teams. According to www.npd-solutions.com, an integrated product team (IPT) can be made up of different stakeholders which may include Users, Customers, Engineers, Product Managers, Marketing, Project Managers, etc. Naturally, as product development activities change and evolve over the course of its liefcycle, so […]
Creating a product roadmap is a crucial step in the product planning process and yet, the need to create such all encompassing pieces of information, with so many data points to consider in their construction, has often meant they’ve been sorely neglected – cobbled together in a rush before that all important meeting. Dynamic product
Collecting customer feedback: 4 Tips for Success 1. Evaluate your current online feedback strategy, ask: Can visitors quickly and easily find the information they need? Would adding features such as videos or images enhance their online experience? How are we collecting customer feedback? Do we create an effective dialogue with our potential and existing customers?
We often get asked the question: “What is the difference between functional requirements and non functional requirements?” Let’s take a closer look at these two complimentatry concepts. Functional Requirements Defined According to ReQtest a functional requirement simply tells a system to do something specific. On it’s own, this definition does not really suggest much, but
“The customer is always king. In a short period of time we have moved from a culture that focused on the past, then focused on the future and now focuses on the present.” – Roy Goffer, nanoRep By now, you should know that the key to keeping your customers coming back is to provide an
If you are seeking answers on how to adopt an agile method in your workplace, you have come to the right place. Agile methodologies are becoming increasingly popular within project and product management teams. Based on the notion that projects should not be worked on in an “assembly line” fashion, Agile methodologies reinforce collaboration, structure
Good news. You can stop using spreadsheets to manage your requirements. Is it possible, you say? Yes it is- and it’s all thanks to one amazing tool: OneDesk. Requirements analysis tools and techniques in OneDesk To manage requirements, you need a tool that is flexible but reliable. OneDesk’s requirements management and analysis application allows team
Last updated: January 27, 2020 We often get asked by customers: “What is the difference between a technology roadmap and a product roadmap?” I have decided to finally shed some light on this topic. Technology Roadmap: Definition and Application According to Wikipedia, a technology roadmap (sometimes called a technical roadmap) is “a plan, that applies
Understanding the scrum master role in agile A Scrum Master takes on a front-and-center role in Agile. He/she is responsible for making sure teams correctly follow the rules and principles that govern scrum. Part motivational speaker, part coach and manager, the scrum master roles involves monitoring and resolving any issues that may arise throughout the
How to easily capture and manage all customer emails with OneDesk. If customers send you support requests by email, you can still manage them with OneDesk. Have your customers send their support requests, or just forward emails to: support@(your organization).OneDesk.com The support issue can then be found in OneDesk under the help desk tab. You