It’s 2013 and it’s time to bring your product development process back into focus by strengthening your product innovation process. Here are a few New Year’s resolutions we hope your team will set: Resolution #1: Involve your customers at ALL stages of product development. Once customer insight is captured at the front end of innovation, […]
Innovating the ideation management process The product creation process involves many interconnected ideation management activities—from discovering, to understanding and defining ideas and insight, through to turning new prototypes and ideas into sustainable and relevant product requirements. The question to consider is: With various communication and feedback channels available to customers, is it possible for companies
Product roadmapping has never been easier Take advantage of powerful product roadmapping abilities.
Understanding the challenges in new product development Being able to address challenges in new product development can really be the difference between long term prosperity and growth of successful organizations. Here at OneDesk we understand these challenges, and recognize their impact at every stage of the product innovation process. We are very excited to premiere
OneDesk featured on Business 2 Community! We are thrilled to share that we have been featured on Business 2 Community. My recently published article, Four Ways to Improve Customer Engagement in 2013 dishes up some helpful tips for you to integrate into your customer strategy next year. Do you have questions about how OneDesk can
OneDesk featured on Software for Enterprise We are very happy to announce that we have been featured on Software for Enterprise. Our recently published article, Get Work Done with OneDesk, All-In-One Social Business Software by our resident know-it-all, Kimberley Chan, explores and highlights some of the important elements of OneDesk and takes you through some
“Everyone is blissfully happy and nothing could be better.” That’s how Patrick Collison, co-founder of new Start-up, Stripe, describes their work environment. Sounds nice, doesn’t it? <I stumbled across an interesting article on Forbes today. The article is exact copy of Patrick Collison’s response to a question posted on Quora about Stripe, the startup which
Today we’re unveiling OneDesk’s new and improved blog look! We love our audience and we are always looking for ways to improve their online customer experience; that’s why we are always updating our brand to reflect the quality of our product. We have added more features that make it easy for you to share your
Great ideas start with OneDesk Pointless meetings – ones that lack direction, relevancy, and end without new ideas about how to move forward with the product development process. Sure, every product manager knows about them, and have experienced them on some level, but few managers actually take the necessary steps to promote the sharing of
Exploring the rules of requirements In order to optimize their requirements management process, companies must first understand the key components of requirements management. I recently came across (thanks Cindy F Solomon, for the invite!) a webcast, hosted by ProductMgmt Talk, that I think is definitely worth checking out: The Rules Of Requirements with Product Management