Whether you are a project manager or product manager, chances are that your job has you running around in circles, trying to make sure that everyone’s responsibilities are met. Every project or product manager had to deal with one dreaded aspect of the job: Responsibility overload. Handing your own tasks while managing your team and […]
Dealing with Product/Project Manager Responsibility Overload More
What is project management? In an attempt to answer this tough question, we pulled out a variety of information from various sources. Project management is defined by many things – by the tools it takes to carry it out, the lives it allows project managers to live and the success and failures that it has
One of the advantages of using OneDesk is that it allows you to import files and keep working on them in OneDesk for a more streamlined business process. Importing files allows you to save time entering items – imagine needing to manually enter hundreds of feedback, ideas, help desk tickets, issues or tasks. Bringing your
The following is a guest post from Natalie Yan Chatonsky. Natalie is the Head of Consulting at Brainmates, a Sydney-based consulting agency that helps organisations boost the performance of their products and people. Connect with her on Twitter at @Brainmates. Businesses exist in dynamic, competitive global markets. In order to stay relevant many are innovating,
In the Administration section of OneDesk, you can set permissions for those in your organization, as well set preferences for the customer portal and the feedback you receive from customers. The Administration section can be found under your user menu. Note that to access this section, you must be designated with an Administrator role (explained
OneDesk’s customer portal allows customers to provide feedback directly to your organization via your website, or a unique link. Once feedback is received, your organization can discuss the feedback internally, or with customers. You can also poll customers and ask them to vote on ideas they like best. Finally, bring the feedback into your OneDesk
Too often, companies think they have thought of the next innovation that will revolutionize their industries, but turn out to be wrong. Last year, Sony thought they would revolutionize the portable tablet experience with the launch of Sony Tablet P. However, this backfired as users found that the foldable tablet was not user-friendly. So what
Last week, I wrote about some of the most successful product launches in 2012. Apple, Samsung and Activision were some of the companies that came up with innovative products that made their business skyrocket. However, some companies were not as successful. Here are five of the worse product failures of 2012: 5. Nokia Lumia 900
In my previous blog post, I wrote about some of the most successful product launches in 2012. In first place, I stated that video-game maker Activision saw one of the most successful product launches last year. The release of Call of Duty: Modern Warfare 3, generated over $775 million in revenue in only five days.
Why was the Release of Call of Duty: Modern Warfare 3 So Successful? More
2012 was a big year for product launches. Many leading companies leading companies launched products that the market immediately adopted. Here are a few product launches that stood out in 2012: 5. The iPad Mini Out of the many product that Apple launched in 2012, the iPad Mini is one of the most successful. It