Manage School Facilities and Infrastructure Needs
The Engineering team manages the district's complex school facilities, grounds, and infrastructure. You need a robust system for maintenance, capital projects, and service requests. OneDesk centralizes all your facility and technical work.
Trusted by K–12 School District teams around the world
Disorganized School Maintenance and Repair Requests
District engineering and maintenance teams are flooded with scattered requests from multiple school sites. OneDesk centralizes all facility and system issues into a unified help desk. Prioritize safety-critical repairs over routine maintenance. Reduce school disruption and increase efficiency.
Centralized Ticketing for School Facility Issues
Provide a simple portal for teachers and staff to report facility issues, equipment failures, or system problems. Turn vendor maintenance emails into trackable tickets instantly. Use SLAs for immediate response to critical issues like heating failures or safety hazards. Custom views let the HVAC team see one queue and the custodial team another.
Plan Capital Improvement and Construction Projects
Manage projects like a new wing construction, roof replacement, or playground installation. Break the project into engineering tasks with milestones and dependencies. Assign specialized work to internal staff or external contractors. Use roadmap views to track long-term, bond-funded capital plans. Keep projects on time and budget.
Automate Facility Triage and Preventative Maintenance
Automatically assign a plumbing issue ticket to the plumber responsible for that school's zone. Set up rules to create a recurring preventative maintenance ticket monthly for fire systems. Send automatic notifications to the principal when a critical task is overdue. Automation ensures a proactive and consistent approach to facility upkeep.
Track Project Spend and Capital Expenditure
Generate quotes for major equipment or school capital improvement projects. Log non-billable time for internal staff working on facility upkeep and repairs. Track time on specific bond-funded projects for reporting. Use this data to manage capital budgets. Match supplier invoices to specific repair projects for clear cost control.
AI Helps Analyze Facility Issues and Logs
The AI assistant can quickly categorize and summarize complex facility reports or equipment error logs. Use AI to draft clear, professional communication to school principals about planned maintenance outages. It helps the team prioritize complex issues faster. Your engineers spend less time documenting and more time fixing.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
