Manage Client Contracts and Regulatory Compliance
Legal handles complex areas like multi-jurisdictional contracts, data privacy, compliance, and client negotiations. You need an organized, secure system to manage internal requests and sensitive client projects. OneDesk organizes your BPO legal work.
Trusted by Business Process Outsourcing teams around the world
Unorganized Intake of Client Contract Review Matters
Legal requests for contract review, client agreements, and regulatory advisories from account managers are constant and varied. OneDesk centralizes all internal legal requests into a single, secure, trackable queue. This ensures proper protocol and a complete audit trail for all client-related advisories.
Secure Portal for Internal and Client Legal Requests
Offer a private, secure portal for all staff to submit requests for contract review or compliance guidance. Connect your legal email to manage external counsel and client communications. Use priority levels for urgent contract signing or litigation matters. Custom views separate client contract reviews from internal compliance matters.
Plan Contract Drafting and Compliance Projects
Manage the multi-step process of drafting a new master service agreement (MSA) or a data compliance audit as a project. Break down the work into tasks like 'Legal Research' and 'Contract Review.' Assign tasks to internal counsel. Track progress against critical negotiation or regulatory deadlines. Keep sensitive projects on a clear timeline.
Automate Document Review and Approval Flow
Automatically route a new client contract to the appropriate account manager and then to legal for review. Set up rules to notify the General Counsel when a high-risk liability matter is initiated. Change a request status once final contract approval is granted. Automation enforces a strict, compliant workflow.
Track Counsel Time for Client and Contract Support
Legal time tracking is vital for showing the cost of supporting different client contracts. Log billable time for any client-specific regulatory compliance or contract negotiation work. Track internal non-billable time spent on policy development. Use this data to justify legal department staffing and price services accurately.
AI for Legal Document Summaries and Risk Assessment
The AI assistant can quickly summarize complex contract clauses or large compliance documents. Use AI to help draft standard contract amendments or service level agreement (SLA) clauses. It can categorize incoming requests by legal domain instantly. This frees up legal staff from extensive reading and initial drafting.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
