Empower Digital Learning
Keep the classroom connected. OneDesk combines helpdesk and project management for K-12 IT teams. reliable tech is essential for modern education.
Trusted by K–12 School District teams around the world
1:1 Device Management
Thousands of iPads to manage. OneDesk tracks device repairs and assignments. You know which student has which device. This reduces loss and improves accountability.
Classroom Tech Support
Teachers can't teach if the projector breaks. OneDesk prioritizes classroom-impacting tickets. You can get a tech there fast. This minimizes lost instructional time.
IT Infrastructure Projects
Upgrade the wifi network. OneDesk helps you plan and execute infrastructure projects. Track tasks and vendor schedules. This ensures the network can handle the load.
Automate Ticket Assignment
Route tickets by school. OneDesk sends "High School" tickets to the High School tech. It eliminates manual dispatching. This speeds up resolution.
Self-Service Portal for Teachers
Let teachers help themselves. OneDesk provides a portal for submitting tickets and finding answers. Teachers can see the status of their request. It reduces frustration.
Device Breakage Reports
Identify trends. OneDesk reports on common repair types. If one model breaks often, you know not to buy it again. This saves the district money.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
