Centralize Communication and PR Requests for the District
Your Marketing/Communication team manages the district's reputation and community engagement. You need a system to manage high-volume requests and control public messaging. OneDesk organizes all creative and communication needs.
Trusted by K–12 School District teams around the world
Juggling Ad-Hoc Requests from Every School and Department
Principals want help promoting school events; central office needs community updates. Requests come from all directions. OneDesk centralizes all internal communication needs—email, forms, portal—into one trackable queue. Keep brand control consistent.
Slow Approval Cycles for Critical Crisis and Parent Communication
Public announcements and crisis communication need immediate, authorized sign-off. OneDesk lets you set up automatic workflow paths for content review. Route important safety alerts to the Superintendent and Legal for fast approval. Speed up your time to public notification.
Organized Ticketing for School District Communication Requests
Centralize requests for content, social media, web updates, and photo services. Connect your communication intake email to auto-create tickets. Use custom views for "School Event Promotion" or "Media Inquiry." Use SLAs for time-sensitive tasks like emergency announcements.
Automate Content Triage and Brand Compliance Checks
Automation helps you maintain district consistency instantly. Automatically tag requests that mention an external partner for legal review. Route any "Website Update Request" ticket to the Webmaster. Use rules to ensure all required information is attached before routing.
Branded Portal for School Staff Communication Requests
Give school staff a simple portal to submit their communication needs. The portal allows them to track the status of their flyer, social media post, or press release. Use the Knowledge Base to host brand guides and approved communication templates. This improves self-service.
AI Summarizes Stakeholder Feedback on Parent Communication Drafts
Feedback on major policy or parent communication drafts comes from many administrators. AI can summarize long email threads of stakeholder revisions. It pulls out the concrete, actionable changes for your content team. This accelerates the final distribution of important information.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
14 day free trial. No credit card required.
